Download Winter 2013 - Thales Communications, Inc.

Page 14 - FAQs
To access a JEM’s serial number with firmware version lower
than 7.0, you need the PC Configuration Toolkit (PCCT)
Version 05.01 or higher, loaded on the PC and a JEM USB
programming cable, PN 1100592-501, NSN 5995-01-5657851 (see picture below.)
Q: Will I lose any functionality by doing a firmware
upgrade?
A: No. Firmware upgrades will not take away any functionality.
Firmware upgrades provide operational improvements or
additional capability.
Q: What does an invalid xml error mean?
A: On a PC with Windows 7, this is the “Regional and
Language” tab in the Control Panel. Check the format is
“English (United States).”
Connect the JEM to the PC and ensure the side connector is
enabled. Open the PCCT application, enter the password,
and put the radio into “PC Toolkit Session Receive Ready”
mode. From the “Tools” drop-down menu, download the
enabler database. This is a list of all fielded JEM serial
numbers and enabled radio features. On the “Tools” dropdown menu, select “Show Radio’s Enabled Options.” The
enabled features are displayed as well as the radio’s serial
number.
Q: Can I convert my MBITRs into JEMs by doing a
firmware upgrade?
A: No. Although MBITRs and JEMs are almost identical in
appearance and operator menu structure, they are two very
different hardware configurations;
JEMs have more capability than MBITRs, such as more
features. JEMs have a USB port for programming frequency
plans into the radio. MBITRs have an RS-232 serial port.
However, there is an MBITR to JEM Upgrade Program,
wherein you turn in MBITRs to Thales and receive a new JEM
at a discounted price.
The hardware of the new JEM will be Integrated Waveform
capable (IW) but IW is an optional feature at an additional
price. Other features, such as Over-the-Air-Cloning (OTAC),
APCO Project 25 with AES, MELP vocoder for ANDVT
operations, and SINCGARS FH2 are also options.
For an MBITR to JEM upgrade quote please contact
[email protected] or call 1-800-914-0303
and chose Option 3.
Q: Does Thales sell the MT-6352/VRC SINCGARS
Mounting Base?
A: No. The NSN is 5973-01-304-2050.
Q: What does an UNLCK alarm mean?
A: This means the radio’s internal circuitry needs to be
readjusted. The radio needs to be returned to Thales using
the Return Material Authorization (RMA) process or to
another approved AN/PRC-148 repair facility. See Page 12
for Product Support contact information.
Q: How can my unit conduct intermediate level
maintenance that requires opening the AN/PRC-148
radios?
A: Thales can provide a quotation for the necessary test
equipment, spare parts and tools, as well as training. Contact
Aftermarket Support at 1-800-914-0303, Option 3, or email
[email protected].
Q: Can I clone/transfer my settings from one radio to
another?
A: AN/PRC-148(V)1s and (V)2s are MBITRs. AN/PRC148(V)3s through (V)6s are JEMs.
Yes, every MBITR and JEM radio is capable of wired cloning
using Cloning Cable part number 3500610-501 (NSN 599501-558-3583), but you can only clone an MBITR to an MBITR
or a JEM to a JEM.
OTAC is an optional feature for JEMs. However, you can only
clone from one OTAC-enabled JEM to other OTAC-enabled
JEMs.
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