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Troubleshooting This section describes a few common problems that may occur during operation and provides some suggestions for easy troubleshooting: Symptom Potential cause Remedies No light from fixture or fans not working. Power supply issue, such as blown fuse, faulty connector or damaged cable. Check whether fixture’s power indicator LED is lit. Check all power connections and cables. Replace fixture’s primary fuse. Fixture does not react to music beat. Sound activation disabled. Sound level too low to activate music trigger. Ensure that fixture is not connected to a DMX signal. Check master/slave settings Tap the microphone to ensure that it is functioning. The fixture should react when in Music trig mode. Place fixture and music source closer together. One of the control channels is unresponsive or only responds intermittently. DMX setup or DMX link fault. Damaged step motor or cable connection between LED bars and body. See next section. 28 RUSH Multibeam 2 User Manual Contact your RUSH by Martin authorized distributor for assistance.