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Chapter 3 — Troubleshooting and Maintaining the Mobile Printer
To clean the printhead
1 Open the media cover.
2 Remove the media and ribbon.
3 Use the cleaning swab to dissolve any contamination on the line of
heat-emitting objects at the front/bottom of the printhead.
Or, clean thoroughly with 70% isopropyl alcohol and a cotton swab.
4 Wait 30 seconds and carefully rub off any contamination.
5 Repeat Steps 4 and 5 if necessary.
6 Allow the printhead to dry for a minute or more before loading a
new supply of media and ribbon.
Cleaning the Platen Roller
Regular cleaning of the platen roller every five rolls of media prolongs
the life of the printhead and ensures that you maintain high print
quality.
Clean the printhead with the cleaning swab. The cleaning swab is
shipped with the printer and can also be purchased separately from
www.intermec.com.
Note: The cleaning swab is the recommended method for cleaning the
printhead and platen roller. Using other methods for cleaning may
damage the printer.
To clean the platen roller
•
Rotate the platen roller and clean it thoroughly with the cleaning
swab.
Be sure to clean the following parts using the cleaning swab:
•
Paper sensors
•
Tear bar
Cleaning the Printer Exterior
Make sure to keep the exterior of the printer clean, this will reduce the
risk of dust or foreign particles reaching the inside of the printer and
affect printer functionality.
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PB50 and PB51 Mobile Printer User’s Guide