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Troubleshooting Problem Cause/Solution A Pictures appear smeared. Lens is dirty. Clean lens. 123 Colors are unnatural. White balance setting is not appropriate for light source. 86 Randomly spaced bright pixels (“noise”) appear in image. Shutter speed too slow. Noise can be reduced by: • Using flash • Specifying a lower ISO sensitivity setting • Selecting [On] for [Noise reduction] in the shooting menu. • Choosing scene mode with noise reduction Pictures are too dark (underexposed). • • • • • Flash is off. Flash window is blocked. Subject is beyond flash range. Adjust exposure compensation. Apply high-sensitivity shooting mode, or raise the ISO sensitivity. • Subject is backlit. Select o ([Backlight] scene mode) or use fill flash. Pictures are too bright (overexposed). Adjust exposure compensation. Unexpected results when flash set to V (auto with red-eye reduction). 26 88 96 34 26 20 26 30 40, 88 26, 37 30 When V or “fill flash with slow sync and redeye reduction” of e mode is applied during shooting, In-Camera Red-Eye Fix may, in very rare cases, be applied to areas not affected by red-eye. Set a flash mode other than V when in a shooting mode other than e mode during shooting. 26, 34 Cause/Solution A • File was overwritten or renamed by computer or other make of camera. • Time-lapse or interval timer photography in progress: pictures cannot be played back until recording is complete. – Playback zoom cannot be used with movies, small pictures, or pictures that have been cropped to below 320 × 240. – Playback File cannot be played back. Cannot zoom in on picture. Technical Notes Problem 131