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AIC 20 - J Universal Credit Accounts The DMC will need to exercise their own discretion here when discussing welfare reform with the client. Many elements of welfare reform are still being rolled out and finalised, and any implementation of benefits such as universal credit are being delivered in phases. The DMC should discuss welfare reform with the client. The DMC should establish what potential areas affect the client. The client should be encouraged to find information on UC online (the .gov.uk website is very good for this). The DMC should help them establish whether they are in a UC-rollout area. Key step – The client needs to be aware that they will need to manage a UC account online in the near future. If the client is ready to apply, try the Universal Credit Applications resource in this toolkit. If this topic was of use, why not try – E-Tude Three - Applying for JSA E-Tude Three - Universal Credit Application 66 BD/Dec15/v8