Download HE2BIR Instructions

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Model: HE2BIR
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HDMI over Two CAT5/6 Extender with
Bi-Directional IR Control Path
User Manual
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Made in Taiwan
ZM 060112
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INTRODUCTION …………………………………
1
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IR CONTROL PATH …………………….
7
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APPLICATION ……………………………………
2
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IR SOCKETS/IR NOTE…………………
8
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SPECIFICATION & PACKAGE CONTENTS……
3
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IR NOTES
…….…………………….…
9,10
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FEATURES ………………………………….........
4
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IR NOTES ……………………………….
11
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PANEL DESCRIPTIONS ………………………...
5
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SUPPORTED IR DATA FORMAT ……..
11
" Transmitting unit > HE2BIR-TX …………...
5
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HDMI TROUBLE SHOOTING …..……..
12
" Receiving unit > HE2BIR-RX …………...
6
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NOTICE/PERFORMANCE GUIDE…….
13
7
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RJ-45 DIAGRAMS ……………………..
14
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HARDWARE INSTALLATION ……………
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HDMI Troubleshooting
NOTE: HDMI issues can be broke down into 5 basic groups.
1) CAT5/6 and or HDMI cable issues. Example CAT5/6 has termination problems.
HDMI cables could have connectivity problems.
2) Installed system(cable, extenders, source, and display) unable to support
bandwidth or signal size i.e. 1080p 3D Deep Color for example.
3) HDMI extenders or other equipment has been damaged.
4) Possible incompatibility issue between HDMI extenders and source or TV
or other HDMI products in the installation
5) Signals loss due to light switches, fan motors, etc. Use shielded CAT5/6 to correct.
Call ZuumMedia Tech Support for other options.
No Picture
Unstable Picture
- Make sure transmitter HDMI extender (HDMI in port)
is located at the source side (Blu-Ray, Cable Box)
- Make sure receiver HDMI extender (HDMI out port)
is located at the TV, display side.
- Confirm both transmitter and receiver show they are getting
power. Some power supplies have indicator lights confirm they are on.
- Confirm CAT5/6 cables have good continuity. Use 568B tester
to confirm wiring. (Recommended to not use CAT5/6 couplers or
keystone jacks)
- Confirm HDMI cables by themselves are good and will show a picture.
- Confirm HDMI cables and CAT5/6 cables are plugged in correctly.
Re-plug HDMI cables to ensure correct seating and try different inputs
on TV.
- Model: HE2 adjust signal gain on receiver (TV side).
- Model: HE1BIR confirm transmitters correct setting then adjust
receiver gain.
- HE1L and HE1LBIR232 confirm transmitter and receiver link light is on
before connecting source and TV.
- Still no picture do a power cycle to establish communications.
Power down sources, TV, and HDMI extenders. Power up extenders first,
then source, then TV.
- Adjust signal gain if available on HDMI extender receiver.
- Remove any HDMI splitter, switchers, etc and just have HDMI extender,
source and TV to confirm if it will support all sources.
- Stable on lower resolution source like 1080i Cable box but not Blu-Ray.
- Turn off deep color on Blu-Ray epecially on long Cat5/6 cable runs.
Still not stable on higher resolution sources like 1080p use the shortest
HDMI cables you can.
CAT5/6 cable may be stretched or faulty keeping you from getting
1080p. You can test this by terminating new Cat5/6 cables outside wall
same length to verify if you get better results.
- Picture not stable because of electrical interference from light switches
or fan motors use shielded Cat5/6 cable.
(Call ZuumMedia Tech Support for additional help)
Still No Picture
- Take one source for example Blu-Ray player and even if you have
to plug directly into TV with HDMI cable lower the resolution to
the lowest possible option like 480p.
Then connect this source, TV, and HDMI extenders all back up.
Reconnect power to extenders first, then source, then TV.
(Still No Picture Try Any of the Following)
- Try different source.
- Try different TV.
- Make up CAT5/6 cables at least 35' and lay on floor and test source,
HDMI extenders with TV to confirm existing CAT5/6 is not faulty. Keep in mind
CAT5/6 can have continuity but damaged to a point that it will not support
even a small signal like 480p.
(STILL NO PICTURE PLEASE CALL ZUUMMEDIA TECH SUPPORT )
12
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1. Adjust the 8-level signal level equalization control to the received HDMI signals. Dial the Signal
Level from 7 to 0 and stop turning the rotary switch whenever the audio/video is playing normally.
Inappropriate signal level setting may cause overpowering issues that would shorten the
product’s life significantly!
2. Inserting IR blaster and IR receiver to wrong 3.5mm infrared sockets may result in a failure of the
IR extenders. Please check carefully and plug blaster and receiver into its marked location.
3. If the DVI or HDMI device requires the EDID information, please use EDID Reader/Writer to
retrieve and provide DVI or HDMI EDID information.
4. All HDMI over CAT5 transmission distances are measured using Belden CAT5e 125MHz UTP
cable and ASTRODESIGN Video Signal Generator VG-859C.
5. The transmission length is largely affected by the type of Cat-5/5e/6 cables, the type of HDMI
sources, and the type of HDMI display. The testing result shows solid UTP cables (usually in the
form of 1000ft bulk cables) can transmit a lot longer signals than stranded UTP cables (usually in
the form of fixed length patch cords). Shielded STP cables are better suited than unshielded UTP
cables. A solid UTP Cat-5e cable shows longer transmission range than stranded STP Cat-6
cable. For long extension applications, solid UTP/STP cables are the only viable choice.
6. EIA/TIA-568-B termination (T568B) for category cables is recommended for better performance.
7. To reduce the interference among the unshielded twisted pairs of wires in UTP cable, one can use
shielded STP cables to improve EMI problems, which is worse in long transmission.
8. Because the quality of the Cat-5/5e/6 cables has the major effect on how long the transmission
limit can achieve and how good is the received picture quality, the actual transmission range is
subject to one’s choice of Cat-5/5e/6 cables. For desired resolutions greater than 1080i or
1280x1024, a Cat-6 cable is recommended.
9. If your HDMI display has multiple HDMI inputs, it is found that the first HDMI input [HDMI input #1]
generally can produce better transmission performance among all HDMI inputs.
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ZuumMedia is proud to offer free technical support to ensure your product
is operating correctly.
If you are experiencing difficulties setting up this product, please call us for assistance
1-888-861-7351 or visit www.zuummedia.com for more information.
Here for You 24/7
8805 Jones Rd. Ste C104, Houston Texas 77065 *1-888-861-7351* www.zuummedia.com
14