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IF YOU NEED CONSUMER ASSISTANCE
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
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Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, MasTo contact NHTSA, you may either call the Auto Safety tercard, American Express, and Discover orders are acHotline toll free at 1–888–327–4236 (TTY: 1–800–424– cepted. If you prefer mailing your payment, please call
9153), or go to http://www.safercar.gov; or write to: for an order form.
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also NOTE: A street address is required when ordering
obtain other information about motor vehicle safety from manuals (no P.O. Boxes).
http://www.safercar.gov.
• Service Manuals
In Canada
These comprehensive Service Manuals provide the
If you believe that your vehicle has a safety defect, you
information that students and professional technicians
should contact the Customer Service Department immeneed in diagnosing/troubleshooting, problem solving,
diately. Canadian customers who wish to report a safety
maintaining, servicing, and repairing Chrysler Group
defect to the Canadian government should write to:
LLC vehicles. A complete working knowledge of the
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