Download PixeLINK Megapixel FireWire Camera System Guide

APPENDIX A. GLOSSARY
PAGE 25
Technical Support
Tech Notes
Tech Notes on a variety of topics are available on the PixeLINK Support Site, at
http://support.pixelink.com/.
Download the Latest Software and Firmware
We recommend that you check http://support.pixelink.com/ regularly for the latest
versions of your PixeLINK software and firmware.
Technical Questions
Please follow these steps before contacting our technical support team:
•
Review the relevant sections of the documentation.
•
Check the PixeLINK Support Site for
o
new software and firmware;
o
applicable Tech Notes.
•
Carefully document the problem you are experiencing, noting any warning or
error messages that may appear during operation.
•
Have your camera's serial number and other identifying information at hand.
The serial number can be found on the camera, on the “About” screen in
PixeLINK Capture, or by using the PixeLINK Camera API function
PimMegaGetHardwareVersion.
PixeLINK Customer Support
Email: [email protected]
PixeLINK Support Site: http://support.pixelink.com/
PixeLINK Main Site: http://www.pixelink.com/
PixeLINK
Megapixel FireWire Camera
System Guide
PL-A630 to PL-A660 Series Cameras
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All Rights Reserved