Download weBoost Drive 4G-X 470510 User Manual

ENGLISH
Drive 4G-X™
Cellular Signal Booster
Need help?
https://cellphonesignalbooster.us
Customer Support 800-501-3153
Mon.- Fri. Hours: 7 am to 6 pm MST
ENGLISH
!
THE ALUMINUM CASING OF YOUR SIGNAL BOOSTER
WILL ADJUST TO THE TEMPERATURE OF ITS
ENVIRONMENT, BUT IS DESIGNED TO PROTECT THE
SIGNAL BOOSTER TECHNOLOGY. FOR EXAMPLE, IN THE SUMMER,
THE SIGNAL BOOSTER CASE MAY BE AS HOT AS 150 DEGREES
INSIDE YOUR VEHICLE. THESE HIGH TEMPERATURES WILL NOT
DAMAGE THE SIGNAL BOOSTER, NOR DO THEY POSE A FIRE
RISK TO THE VEHICLE. AGAIN, BE SURE TO PLACE YOUR SIGNAL
BOOSTER IN A LOCATION WITH ADEQUATE VENTILATION AND AWAY
FROM DIRECT SUNLIGHT OR MOISTURE.
!
THE Drive 4G-X SIGNAL BOOSTER
MAY REMAIN ON, IN VEHICLES
WHOSE 12V DC POWER SOURCES
DO NOT AUTOMATICALLY SHUTDOWN WHEN THE
VEHICLE IS TURNED OFF. THIS COULD RESULT IN
DISCHARGING THE VEHICLES BATTERY IN ONE
TO TWO DAYS.
Installation Instructions for the Following weBoost Signal Boosters:
Drive 4G-XTM SmarTech ® Signal Booster
Model # 470010 FCC ID: PWO460021 IC: 4726A-460021
The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met.
Contents
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Before Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Understanding the Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Alternate Antenna Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Additional FAQ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Signal Booster Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Back Cover
2
Need help?
https://cellphonesignalbooster.us
Customer Support 800-501-3153
Mon.- Fri. Hours: 7 am to 6 pm MST
Package Contents
Kit Configuration
weBoost manufactures a wide variety of antennas to help you customize your Signal Booster for your specific application. See your dealer or
visit www.weboost.com for more information.
ENGLISH
Mini-Mag
Antenna
(301126)
Drive 4G-XTM
Signal Booster
Slim Low Profile
w/10’ RG174
(301152)
Power Supply
6V/2A
(859913)
Optional Antenna Kits
NMO Mount
Antenna
(311112-17410)
Marine
Antenna
(311130-5810)
Trucker
Antenna
(311133)
Before Getting Started
Install
Before you install your Drive 4G-X Booster
and start enjoying improved cellular
reception please do the following:
You can install your Drive 4G-X Signal
Booster in your vehicle using the following
steps. NOTE: Before completing your
installation, create a “soft” installation by
putting the components of your Drive 4G-X
Signal Booster in place and testing the
operation before mounting equipment.
1.
Read through all the installation
steps. This will help you know what to
2.
Watch the YouTube video
demonstrating the Drive 4G-X Signal
Boost installation at:
https://cellphonesignalbooster.us
3.
1.
Familiarize yourself with all materials
in your product package. This will
allow you to know which pieces are
referenced in the instructions.
Install the Outside Antenna. Select a
location on top of the car that is:
• Near the center of the vehicle’s roof.
• At least 12 inches from any other
antennas.
• Free of obstructions.
• At least 6 inches from any windows
(including sunroofs).
• At least 8 inches from any people.
The Outside Antenna must be
installed vertically on a metallic
surface.
Need help?
https://cellphonesignalbooster.us
Customer Support 800-501-3153
Mon.- Fri. Hours: 7 am to 6 pm MST
3
and that has proper ventilation.
Good locations include underneath
a seat or under the dashboard.
ENGLISH
Vehicle Roof
• Connect the wire from the Outside
Antenna to the port labeled “Outside
Antenna” on the Signal Booster.
2.
Run the Outside Antenna cable into
the car. The cable is strong enough
that it may be shut in most vehicle
doors without damaging the cable.
For a cleaner look, carefully pull down
the door seal, run the cable under
the seal, and push the seal back into
place. This method reduces wear
on the cable as the door opens and
closes.
3.
• Identify a place on the right side of
the driver’s seat to mount the Inside
Antenna. The location should be at
least 18 inches but no more than
36 inches from where the cellular
device will be used.
• Install the Inside Antenna at the
same angle as the cell phone when
held in use or near the laptop’s
cellular data card to maximize signal
strength.
For a more professional look, you
can install the Inside Antenna
underneath a car seat cover or
upholstery.
• When you have tested the
functionality of your Signal Booster,
mount the Inside Antenna by peeling
off the backing of the Velcro® and
attach it to your selected location
on the seat and secure the Inside
Antenna.
4.
Place and connect the Drive 4G-X
Signal Booster.
• Select a location for the Signal
Booster that is free from excessive
heat, direct sunlight and moisture
4
Need help?
From Inside
Antenna
From Outside
Antenna
Power
Adapter
• Connect the wire from the Inside
Antenna to the port labeled “Inside
Antenna” on the Signal Booster.
• Plug the power adapter into
vehicle’s 12V DC power supply
and attach the cord to the side of
Power Booster labeled “Power.”
NOTE: Do NOT connect the power
to the Signal Booster until you have
connected both the Inside and
Outside Antennas.
• Power up your Signal Booster by
the DC power adapter on. A red
light should appear on the power
adapter.
Note: The Drive 4G-X Signal Booster
may remain on, in vehicles whose 12V
DC power sources do not automatically
shutdown when the vehicle is turned
off. This could result in discharging the
vehicles battery in one to two days.
Note: Some 12V DC power sources are
shut down when the vehicle ignition is
turned to off. Refer to your vehicle owners
vehicle.
Note: The aluminum casing of your Signal
Booster will adjust to the temperature of its
environment, but is designed to protect the
Signal Booster technology. For example,
in the summer, the Signal Booster case
may be as hot as 150 degrees inside your
vehicle. These high temperatures will
NOT damage the Signal Booster, nor do
be sure to place your Signal Booster in a
location with adequate ventilation and away
from direct sunlight or moisture.
https://cellphonesignalbooster.us
Customer Support 800-501-3153
Mon.- Fri. Hours: 7 am to 6 pm MST
Troubleshooting &
Understanding Lights
Green indicates that the booster is
powered and operating at maximum
gain.
Solid Red indicates that the booster
has shut off on the associated
frequencies to prevent oscillation
(feedback).
Green/red Blinking indicates that the
booster is operating at a reduced gain
to prevent oscillation (feedback).
Fixing Red Light Issues
If one or more lights on the Signal Boost
are red:
1.
Make sure all connections are tight.
2.
Increase the distance between the
outside antenna and the Drive 4G-X,
by moving them horizontally and/or
vertically farther apart until the light(s)
change to green. Remember to keep
the antenna at least 6 inches from
any window or sunroof.
3.
Follow the same steps for a green/red
blinking light until the light goes solid
green.
4.
If more separation is not possible and
the coverage of the booster is too
small with a green/red blinking light
indicating reduced gain, contact the
weBoost Customer Support Team for
assistance: 800-501-3153.
Need help?
1.
Check connections on the power
into both the Drive 4G-X and the
power source.
2.
If using a DC power supply in your
vehicle, ensure the power supply is
properly inserted. Then check the
12 volt power from the car socket
and the fuse. Replace the fuse if
necessary.
3.
If using a power strip in a building,
ensure the power strip is plugged
in and turned on and that power is
coming from the outlet.
ENGLISH
The Signal Boost includes four indicator
lights on the front of the Drive 4G-X. The
indicator lights will either be green or red.
Lights Off
NOTE: The Signal Booster can be reset by
disconnecting and reconnecting the power
supply.
For additional descriptions on
troubleshooting, see the install video at
https://cellphonesignalbooster.us
Alternate Outside Antenna
Installation: NMO Mount
Select a location for mounting the antenna.
The best location would be centered on the
vehicle roof, although other locations are
acceptable.
Roof mount only: For mounting the
antenna to the roof of your vehicle, use
weBoost #905814 (3/8 in. w/RG58 cable)
or #907414 (3/8 in. w/RG174 cable), which
must be purchased separately (A). Drill a
hole in the desired location for mounting.
The size of the hole should be 3/8 in.
The plastic washer (B) should be placed
over the threads of the NMO mount (A).
From the inside of the vehicle, insert the
threaded portion of the mount up through
the hole in the vehicle.
From the top of the vehicle, screw the
threaded nut (D) onto the mount threads
coming up through the roof and tighten
until secure.
The black rubber washer (C) should now
be positioned around the threaded nut.
Working from the inside of the vehicle,
securely route and position the cable
provided.
https://cellphonesignalbooster.us
Customer Support 800-501-3153
Mon.- Fri. Hours: 7 am to 6 pm MST
5
Screw the NMO antenna assembly (E) into
place on top of the vehicle.
ENGLISH
RV / Trucker Antenna
Add Thread
Lock Liquid
Screw In Radials
(E) NMO Antenna
Assembly
Rubber Seal
(D) Threaded Nut
(C) Rubber Washer
Vehicle Surface
If you are installing on a mirror, clamp the
mount to the mirror support and tighten the
four nuts and bolts. If you are mounting
directly to the side of your RV, remove
the nuts, bolts and the smaller half of the
mount and use the four holes in the larger
using screws or bolts, nuts and washers
appropriate for your particular installation.
Drilled Hole
(B) Plastic Washer
To Booster
RV / Trucker Antenna
(A) NMO Connector
Cable
Alternate Outside Antenna
Installation: RV/Trucker Antenna
Mount & Hardware
Screw the six antenna radials into the
holes under the plastic coil housing on the
antenna. The included thread-locker liquid
must be used to ensure the radials do not
vibrate loose. Tighten the radials snugly
with a wrench.
To Boo
ster
Select a suitable location to install the
antenna on your RV, as high on the vehicle
as possible and at least 12 inches away
from any other antenna. For best results,
use weBoost 3-Way Mount (#901104).
This bracket will enable you to mount the
antenna on a mirror or attach it to the side
of your RV.
Alternate Outside Antenna
Installation: Marine Antenna
The weBoost Marine Antenna should
be mounted as high as possible with no
obstructions. Marine antennas work on
a “line-of-sight” basis, so the higher your
6
Need help?
https://cellphonesignalbooster.us
Customer Support 800-501-3153
Mon.- Fri. Hours: 7 am to 6 pm MST
antenna is, the farther it can receive a
signal. This gives you a greater range for
your cellular communications.
What hours can I contact customer support?
Customer Support can be reached from 7:00am
to 6:00pm MST, by calling (800-501-3153), or by
email, at [email protected]
.
ENGLISH
Screw the six radials into the holes near
the base of the antenna. The included
thread-locker liquid must be used to
ensure the radials do not vibrate loose.
Tighten the radials snugly with a wrench.
Additional FAQ:
How does weather affect the performance of
my outside antenna?
Water vapor (e.g. rain, fog, snow or other
signal. In times of heavy precipitation, you may
see less performance.
Marine Antenna
Add Thread
Lock Liquid
Screw In Radials
Threaded to Fit
Standard Marine
Brackets
What’s the difference between the 800 MHz
and the 1900 MHz bands? How do I know
which MHz band my cell phone uses?
The Drive 4G-X works with all major North
American cellular providers on the 800 & 1900
MHz frequencies. Traditionally, 800/1900MHz are
associated with voice and 3G data; while 700MHz
and 1700/2100MHz are associated with 4G data.
Carrier Frequency Use
Use the 1 inch 14-thread coupler to attach
the antenna to any standard marine
mounting bracket. The coupler provides
a feed through for routing the connecting
cable, which will run to your cellular device,
or weBoost Signal Booster.
We recommend visiting https://cellphonesignal
booster.us for information .regarding the frequency
band
geographical location.
Bo
ost
e
r
Once the mounting bracket is attached to
your boat, yach, etc., attach the connecting
cable to the antenna’s 7 inches coax cable
and route it to the location of your Signal
Booster.
To
Mount to Your
Boat, Yacht, etc.
Need help?
https://cellphonesignalbooster.us
Customer Support 800-501-3153
Mon.- Fri. Hours: 7 am to 6 pm MST
7
Mobile Antenna Kit
Options
ENGLISH
Inside Antenna Options
Slim Low Profile
301152 - w/ 10’ RG174
Low Profile
311106 - w/ 10’ RG58
Outside Antenna Options
Mini-Mag
301126 w/ 12.5 RG174 cable- SMA
12” Mag Mount
311128 w/ 12.5’ RG174
314202 w/ 12.5’ RG174
311703 w/ 12.5’ RG174
Trucker Antenna
311701 w/10.5’ RG58
311101 w/10.5’ RG58
Trucker Antenna
311119 w/13.5’ RG58
311133 w/13.5’ RG58
Marine Antenna
311130-5810 w/10.5’ RG58
50 Ohm Outside Antenna Kit
Glass Mount
311102 w/14’ RG58
NMO Antenna
Kit 314203-5810
• 800/900/1900 NMO Antenna
• 10’ RG58 Cable
Kit 311112-17410
• 800/1900 NMO Antenna
• 14’ RG174 Cable
Kit 314203-17410
• 800/900/1900 NMO Antenna
• 14’ RG174 Cable
Kit 311104-17410
• 800/900/1900 NMO Antenna
• 10’ RG174 Cable
Kit 311104-5810
• 800/900/1900 NMO Antenna
• 10’ RG58 Cable
Kit 311112-5810
• 800/1900 NMO Antenna
• 10’ RG58 Cable
Fixed Antenna Kit
Options
Inside Antenna Options
Kit 309900-50N
• 2- Wall Panel antennas
• 1- 50 ohm 3-Way Splitter
Kit 309905-50N
• 3- Wall Panel Antennas
• 3- 2-Way 50 Ohm Splitters
Kit 309902-75F
• 2- Wall Panel Antennas
• 1-3-Way 75Ohm Splitter
Kit 309903-75F
• 3- Wall Panel Antennas
• 3- 2-Way 75Ohm Splitters
8
Need help?
Kit 309904-75F
• 1- Wall Panel Antenna
• 1- 2-Way 75 Ohm Splitter
Kit 301121-40010
• 50 Ohm Dome Antenna
• 10’ LMR400
Kit 311135-40060
• 50 Ohm Wall Panel Antenna
• 60’ LMR400
Kit 301151-0610
• 75 Ohm Dome Antenna
• 10’ RG6 Cable
Kit 311135-5820
• 50 Ohm Wall mount Panel
Antenna
• 20’ RG58 Cablet
Kit 301151-1110
• 75 Ohm Dome Antenna
• 10’ RG11 cable
Kit 311155-1150
• 75 Ohm Wall mount Panel
Antenna
• 50’ RG11 Cable
Kit 311155-0630
• 75 Ohm Wall mount Panel
Antenna
• 30’ RG11 Cable
75 Ohm Outside Antenna Kit
Kit 301111-0675
• Yagi Directional Antenna
• 75’ RG6 Cable
• N-Male to F-Female adapter
Kit 311201-0620
• Omni Antenna w/ F-Female
• 20’ RG6 Cable
Kit 311129-0660
• 800 MHz Yagi Directional
• 60’ RG6 Cable
• N-Male to F-Female adapter
Kit 311124-0650
• 1900 MHz Yagi Directional
• 50’ RG6 Cable
• N-Male to F-Female adapter
Kit 314473-0640
• 75 Ohm Pole Mount Panel Antenna
• 40’ RG6 Cable
Kit 311141-0620
• 75 Ohm Grey Brick Antenna
• 20’ RG6 Cable
Kit 301111-11140
• Yagi Directional Antenna
• 140’ RG11 Cable
• N-Male to F-Female adapter
Kit 311203-5820
• Omni-Directional antenna
• 20’ RG58 Cable
Kit 311201-1120
• Omni Directional w/ F-Female
• 20’ RG11 Cable
Kit 311203-5820
• Omni-Directional antenna
• 20’ RG58 Cable
Kit 311129-11110
• 800 MHz Yagi Directional
• 110’ RG11 Cable
• N-Male to F-Female adapter
Kit 314453-5825
• 50 Ohm Pole Mount Panel
Antenna
• 25’ RG58 Cable
Kit 314411-5825
• 50 Ohm Wide Band Directional
• 25’ RG58 Cable
Kit 314411-40075
• 50 Ohm Wide Band Directional
Antenna
• 75’ LMR400 Cable
Kit 311203-40020
• Omni-Directional antenna
• 20’ LMR400 Cable
Kit 311129-400100
• 800 MHz Yagi Antenna
• 100’ LMR400 Cable
Kit 311129-5840
• 800 MHz Yagi Directional
• 40’ RG58 Cable
Kit 311124-1180
• 1900 MHz Yagi Directional
• 80’ RG11 Cable
• N-Male to F-Female adapter
Kit 314473-1175
• 75 Ohm Pole Mount Panel Antenna
• 75’ RG11 Cable
Kit 314475-0630
• 75 Ohm Wide Band Directional
• 30’ RG6 Cable
Kit 314475-1175
• 75 Ohm Wide Band Directional
• 75’ RG11 Cable
Kit 311141-1120
• 75 Ohm Grey Brick Antenna
• 20’ RG11 Cable
Kit 311129-400100
• 800 MHz Yagi Antenna
• 100’ LMR400 Cable
Kit 314453-40075
• 50 Ohm Pole Mount Panel
Antenna
• 75’ LMR400 Cable
Kit 301111-400170
• Yagi Directional w/ N-Female
• 170’ LMR400
Kit 311124-5830
• 1900 MHz Yagi Antenna
• 30’ RG58 Cable
https://cellphonesignalbooster.us
Customer Support 800-501-3153
Mon.- Fri. Hours: 7 am to 6 pm MST
Safety Guidelines
ENGLISH
WARNING: The inside panel and dome antennas must have 6’ of separation distance
from all active users, and the low profile antennas must have 18” of separation
distance from all active users.
WARNING: Connecting the Signal Booster directly to the cell phone with use of an adapter
will damage the cell phone.
WARNING: Use only the power supply provided in this package. Use of a nonweBoost product may damage your equipment.
WARNING: The Signal Booster unit is designed for use in an indoor, temperaturecontrolled environment (less than 150 degrees Fahrenheit). It is not intended
for use in attics, vehicles or similar locations subject to temperatures in excess
of that range.
WARNING: The Outside Antenna must be installed no higher than 10 meters (32’9”) above
ground.
RF SAFETY WARNING: Any antenna used with this device must be located at least 8
inches from all persons.
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider
and have your provider’s consent. Most wireless providers consent to the use of
signal boosters. Some providers may not consent to the use of this device on their
network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by
the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any
person.
You MUST cease operating this device immediately if requested by the FCC or a
licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate
for calls served by using this device.
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR
WIRELESS PROVIDER, PLEASE SEE BELOW:
• Sprint: http://www.sprint.com/legal/fcc_boosters.html
• T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827
• Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
• AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
• U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
Need help?
https://cellphonesignalbooster.us
Customer Support 800-501-3153
Mon.- Fri. Hours: 7 am to 6 pm MST
9
Notes:
ENGLISH
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10
Need help?
https://cellphonesignalbooster.us
Customer Support 800-501-3153
Mon.- Fri. Hours: 7 am to 6 pm MST
Signal Booster Specifications
Drive 4G-X
Model Number
470010
ENGLISH
Connectors
SMA
Antenna Impedance
50 Ohms
698-716 MHz, 729-756 MHz, 777-786 MHz, 824-894 MHz,
1850-1995 MHz, 1710-1755 MHz / 2110-2155 Mhz
Frequency
700 MHz Band 12/17
45.8
700 MHz Band 13
46.8
800 MHz
46.8
1700/2100 MHz
45.2
1900 MHz
44.6
700 MHz Band 12/17
700 MHz Band13
800 MHz
1700/2100 MHz
1900 MHz
30.6
35.2
31.0
35.2
37.9
39.9
79.2
79.8
77.3
83.2
Power output for single cell
phone (Uplink) dBm
700 MHz Band 12/17
700 MHz Band13
800 MHz
1700 MHz
1900 MHz
24.84
24.35
23.4
21.3
24.43
Power output for single cell
phone (Downlink) dBm
700 MHz Band 12/17
700 MHz Band13
800 MHz
2100 MHz
1900 MHz
2.87
2.79
2.8
2.0
1.92
Passband Gain (typical)
20 dB Bandwidth (MHz)
Typical
Maximum
Power output for multiple
received channels
(Uplink) dBm
No. Tones
Maximum Power
700 MHz Band12/17
700 MHz Band13
800 MHz
1700 MHz
1900 MHz
2
25.4
23.9
22.9
22.8
24.9
3
21.8
20.4
19.4
19.3
21.3
4
19.3
17.9
16.9
16.8
18.8
5
17.4
16.0
15.0
14.8
16.9
6
15.8
14.4
13.4
13.2
15.3
700 MHz Band12/17
700 MHz Band13
800 MHz
2100 MHz
1900 MHz
2
4.8
5.6
5.4
6.3
4.5
3
1.3
2.1
1.9
2.8
0.9
4
-1.2
-0.4
-0.6
0.3
-1.6
5
-3.2
-2.4
-2.6
-1.6
-3.5
6
-4.7
-4.0
-4.2
-3.2
-5.1
Power output for multiple
received channels
(Downlinklink) dBm
Maximum Power
No. Tones
Noise Figure
5 dB nominal
Isolation
> 90 dB
Power Requirements
6 V 2A
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory
reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage
of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected
signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on
that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such
automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing
power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.
The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the
rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users.
This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not
expressly approved by weBoost could void the authority to operate this equipment.
Need help?
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Customer Support 800-501-3153
Mon.- Fri. Hours: 7 am to 6 pm MST
11
2-Year Warranty
weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty
cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of
purchase and a Returned Material Authorization (RMA) number supplied by weBoost. weBoost shall, at its option,
either repair or replace the product. weBoost will pay for delivery of the repaired or replaced product back to the
original consumer if located within the continental U.S.
This warranty does not apply to any Signal Boosters determined by weBoost to have been subjected to misuse,
abuse, neglect, or mishandling that alters or damages physical or electronic properties.
Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.
.
RMA numbers may be obtained by contacting Customer Support at 800-501-3153
Disclaimer: T
he information provided by weBoost is believed to be complete and accurate. However, no responsibility is
assumed by weBoost for any business or personal losses arising from its use, or for any infringements of patents
or other rights of third parties that may result from its use.
Copyright © 2014 weBoost. All rights reserved.
weBoost products covered by U.S. patent(s) and pending application(s)