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MIDC Single Window
Clearance Service
User Manual
Table of Contents
Introduction .............................................................................................................................................. 4
Landing Page ............................................................................................................................................. 5
MIDC Staff Login ....................................................................................................................................... 6
Portal Home .............................................................................................................................................. 6
Submissions............................................................................................................................................... 7
Submission Details .................................................................................................................................... 8
Submission Detailed Information ............................................................................................................. 9
Plot Registration.................................................................................................................................... 9
Plot Documents ................................................................................................................................... 10
Request for Submission ...................................................................................................................... 10
Documents .......................................................................................................................................... 11
Processing ............................................................................................................................................... 11
Received Documents .......................................................................................................................... 11
Queries ................................................................................................................................................ 12
Approve / Reject ................................................................................................................................. 13
Approval Documents .......................................................................................................................... 14
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Change History:
Version
V1.0
Note
User Manual Created
Single Window Clearance MIDC User Manual
Created By/ Date
Microsoft / 21-03-2010
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Introduction
The Single Window Service launched by MIDC provides a single window view for the approvals and
clearances from MIDC required by the MIDC customers.
The services currently offered through the portal are as follows:
Department
Engineering
Engineering
Fire
Fire
Land
Land
Land
Land
Land
Land
Land
Land
Land
Land
SPA
Technical Advisor
Technical Advisor
Technical Advisor
Technical Advisor
Technical Advisor
Service
Application for No Dues Certificate
Application for Construction of Temporary Structure / Monsoon Shed
Application for Provisional Fire Approval (Before Plan Approval from SPA)
Application for Final Fire Approval
Application for Predetermined Lease
Application for grant of Extension of Time Limit for obtaining BCC
Application for Transfer of Plot / Change in name of the Company / Transfer through
F.I./ D.R.T./Amalgamation -Demergers as per High Court Orders / Transfer in favour
of Legal Hairs because of Death of Original Allottee
Application for Grant of Permission for Amalgamation /Waiver of Marginal Distance
Application for Grant of Permission of Sub Division of Plot
Application for Grant of Permission for Change in Activity
Application for Grant of Permission for Change in Land Use
Application for Grant of Permission for Subletting
Application for Grant of Permission for Mortgage Consent
Application for Grant of Permission for Surrender of Plot & Refund
Application for Grant of MIDC Water Supply Connection
Application for locational NOC for new plot and expansion, change in activity etc.
Form of Application for Registration of IT Hardware unit to be made to the
Registering Agency
Form of Application for Letter of Intent for IT Hardware unit to be made to the
Registering Agency
Form of Application for Registration for IT Software / IT enabled / IT services units to
be made to the Registering Agency.
Form of Application for Letter of Intent unit to be made to the Registering Agency.
Using the portal, the customer can avail the above services online thus significantly reducing the need
for the customer to visit MIDC offices for the same. To avail any of the above services, the customer
needs to register his / her plot on the portal once and then apply for various services against the
registered plot. The application for a service is referred as “Submission” in this document.
The interface for Single Window Clearance Portal is divided into 2 parts:
1. Customer Login: For customers
2. MIDC Staff Login: For MIDC users to approve/ reject/ take action on submissions made by
customer
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Authorised MIDC users using the portal are expected to perform the following tasks through the portal:
1. Approve Plot Registration
2. On receipt of physical documents sent by the customer, mark them as received against the
appropriate submission
3. In case of queries related to the submission, write a query to the customer using the portal
against the appropriate submission
4. Review the responses sent by the customer to the queries raised by MIDC authority against the
appropriate submission through the portal
5. Approval or Reject the submissions related to the above services
At every stage of the above process, email notifications are sent to the specified email addresses of the
customer and MIDC authority
Landing Page
You can reach the Single Window Clearance Portal landing page once you click on ‘Single Window
Clearance Service’ hyperlink on the top most right corner on MIDC portal (www.midcindia.org), or type
in the url- www.services.midcindia.org/services in the address bar of your browser.
Redirects to the
‘Register User
Page’
Customer Login,
redirects to the
customer login
screen
MIDC Staff Login,
redirects to the staff
login screen.
Click Here takes
you to, ‘Online Land
Application’.
You have various options to choose from on this page. You can perform the following operation on this
page:
1. Register as new user (customer)
2. Go to Customer Login (Registered Users)
3. Apply for- Land Online (Online Land Application)
4. MIDC Staff Login
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MIDC Staff Login
Enter your Windows
Username, e.g.
midc/username
Click Here to
Login.
Enter your
password.
Click Here to Cancel,
go back to landing
screen.
You have to enter your username and password in the respective boxes.
1. The format for username could be- <domain>\<username> or <username>
2. Enter your MIDC Active Directory User Name and Password
3. Click Cancel, if you want to abort.
Portal Home
Displays Logged
In User Info
Displays Desk
information to which
the user belongs
Statistics: Submissions at
the selected desk.
Selected desk info.
Enter parameters to search submissions.
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This is the home page of the Single Window Clearance Portal for MIDC Staff.
1. By default, you can view the statistics of the submissions made to your desk. As you can see, the
different statuses- ‘Received’, ‘Physical Documents Received’, ‘Approved’, ‘Rejected’ display
count of submissions under each of them.
2. On the topmost right corner, Logged in user information is displayed all the time.
3. Next to it is a ‘Log Out’. You can click on this link to log out of the portal
4. Below it is a drop down, which shows the current selected desk of the logged in user. The drop
down contains a list of desks to which the logged in user is mapped to.
5. Below it, you see a Search option. Enter any of the following search criterias and you can search
a submission and its detailed information.
a. Tracking Id.
b. Mobile Number.
c. Modified By.
d. Plot Number.
e. Submission Id(if possible).
f. Company Name.
6. There are two filters available on the screen. Namely- Year and Month. Select the appropriate
year and month to filter the statistics.
Submissions
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On the Submissions tab, you can see the list of all the submissions made against the desk. In addition,
you have filters to refine this list based on - Year, Month, Status, Industrial Area.
Changing and setting the filters will change the count of the records available.
Submission Details
To view details of the submission, select a submission, by clicking on the ‘Tracking Id’.
You will be navigated to another screen showing the detailed information about the submission.
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Submission Detailed Information
Plot Registration
This tab provides the detailed information about the plot registration.
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Plot Documents
This tab provides a detailed list of documents uploaded by the customer with the Common Application
Form. You can click on the Document and it will automatically be downloaded.
Note: It is not mandatory for the customer to upload soft copy of the above documents. However, the
customer may do so; so that MIDC authorities can review the documents prior to the physical
documents are received.
Request for Submission
This tab displays the information entered by the customer in the clearance/ submission applied for.
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Documents
This tab displays a list of physical documents that are to be submitted by the Customer along with the
application. The customer may upload soft copies of these documents as well. In that case, the
download link under the ‘Download’ column will appear. You can click and download the respective
document.
Note: It is not mandatory for the customer to upload soft copy of the above documents. However, the
customer may do so; so that MIDC authorities can review the documents prior to the physical
documents are received.
Processing
The “Processing” tab consists of sub-tabs which will take you to pages where MIDC authorities can
process the applications received.
Received Documents
Check this checkbox when you
receive the physical documents
associated with the submission
Click on “Update” button after making
sure that the checkbox is correctly
checked and the Received on date is
correctly provided
Single Window Clearance MIDC User Manual
Click here to change the date
when the documents were
received.
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This tab is for changing the status of the submission. Once MIDC authority receives the documents
submitted by the customer, the user needs to check the ‘All documents received’ checkbox, select date
on which the documents were received, and click the update button to change the status to ‘Documents
Received. Email is sent to the user once the status is changed. Once updated the screen looks like the
one below.
Note: This screen is to be used only when you receive documents related to the selected submission.
Once the status of the received document is updated, it cannot be undone.
Queries
If there are any queries against the customer submission, the MIDC authority can send a query to the
customer using the “New Query” button. An email notification will be sent to the customer containing
the query details.
a. If you want to post a new query, select the ‘New Query’ option.
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Enter your Query in the space provided. Click ‘Send Query’, and a query will be posted against the
submission. An email is fired in the backend to the customer informing about the ‘Query posting’
event.
b. If you want to update the query:
Select the query and the screen will appear as below.
Select ‘Edit Query’ and you will have an interface as section ‘a’ above. Once updated, email will
be sent to the customer informing about the change/ update in the query.
Customer response to the MIDC query will appear in the “Customer Reply” column.
Approve / Reject
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You can ‘Approve’ or ‘Reject’ the submission using the ‘Approve’ or ‘Reject’ buttons. This will change the
status of the submission to ‘Approved’ or ‘Rejected’. Email notification will be sent to the customer
informing about the change in status.
Approval Documents
Once the status of the submission is changed to ‘Approved’, MIDC may upload the scanned copy of the
approval documents e.g. NOC in this section. This will allow the customer to download these documents
directly from the portal.
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