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TABLE OF CONTENTS
GXW4024 User Manual
WELCOME.................................................................................................................................................... 4
GATEWAY GXW4024 OVERVIEW .............................................................................................................................4
SAFETY COMPLIANCES ..............................................................................................................................................4
WARRANTY ...............................................................................................................................................................4
CONNECT YOUR GXW4024 ....................................................................................................................... 5
EQUIPMENT PACKAGING ...........................................................................................................................................5
CONNECT THE GXW4024 .........................................................................................................................................5
APPLICATION DESCRIPTION .................................................................................................................... 7
EXAMPLES OF GXW4024 CONFIGURATIONS .............................................................................................................7
GXW4024 FEATURES ................................................................................................................................. 8
SOFTWARE FEATURES OVERVIEW .............................................................................................................................8
HARDWARE SPECIFICATION.......................................................................................................................................9
BASIC OPERATIONS ................................................................................................................................ 10
UNDERSTANDING GXW VOICE PROMPTS ...............................................................................................................10
PLACING A PHONE CALL .........................................................................................................................................11
PHONE OR EXTENSION NUMBERS .......................................................................................................... 11
DIRECT IP CALLS .................................................................................................................................. 11
CALL HOLD .............................................................................................................................................................12
CALL WAITING ........................................................................................................................................................12
CALL TRANSFER ......................................................................................................................................................12
BLIND TRANSFER .................................................................................................................................. 12
ATTENDED TRANSFER ........................................................................................................................... 12
3-WAY CONFERENCING ...........................................................................................................................................13
HUNTING GROUP .....................................................................................................................................................13
INTER-PORT CALLING ..............................................................................................................................................14
SENDING AND RECEIVING FAX ................................................................................................................................14
SUPPORT RADIUS PROTOCOL ................................................................................................................................15
CALL FEATURES ...................................................................................................................................... 16
CONFIGURATION GUIDE ......................................................................................................................... 17
CONFIGURING GXW4024 VIA VOICE PROMPT........................................................................................................17
CONFIGURING GXW4024 WITH WEB BROWSER ................................................................................................18
IMPORTANT SETTINGS .............................................................................................................................................19
NAT SETTINGS ..................................................................................................................................... 19
DTMF METHODS .................................................................................................................................. 19
PREFERRED VOCODER (CODEC) ........................................................................................................ 19
CONFIGURATION THROUGH A CENTRAL SERVER .....................................................................................................32
SOFTWARE UPGRADE............................................................................................................................. 33
FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS............................................................................................33
CONFIGURATION FILE DOWNLOAD..........................................................................................................................34
FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX ..................................................................................34
MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD ............................................................................34
RESTORE FACTORY DEFAULT SETTING.............................................................................................. 35
TABLE OF FIGURES
GXW4024 User Manual
FIGURE 1: DIAGRAM OF GXW4024 BACK PANEL………………………………………………………………….5
FIGURE 2: DIAGRAM OF GXW4024 DISPLAY PANEL………………………………………………………………6
Grandstream Networks, Inc.
GXW4024 User Manual
Firmware 1.0.1.8
Page 2 of 35
Last Updated: 5/2008