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LR60wi Troubleshooting Diagram
3.1 No sound
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No sound
Factory reset can be
performed through service
menu. Service menu can be
accessed using navigation
keys in following order:
Down, up, up, left, up.
Power cycle the unit and
perform a factory reset in
the service menu
(DUULU). Is the issue
resolved?
Yes
Issue resolved.
No
Bypass XCP if applicable.
Is the issue resolved?
No
Confirm the cable from the
audio source (i.e. PC) that
being used to send audio
(HDMI or USB) is securely
connected to the projector.
Is the issue resolved?
Yes
No
Issue resolved.
Yes
Confirm the cable being
used to transmit audio
(HDMI or USB) is working
correctly. Is the issue
resolved?
Yes
Reconnect XCP and
reconnect cabling. Is the
issue resolved?
Yes
Issue resolved.
No
For further
assistance, contact
SMART Technical
Support.
(A)
No
Are you using the internal
projector speakers?
No
Yes
Issue resolved.
Yes
This turns the internal
speaker on.
Confirm the “speaker”
setting in the OSD under
the basic audio control
menu is set to “on” and
volume set to 20. Is the
issue resolved?
No
Confirm the computer is
set to output the audio to
the LR60wi. Is the issue
resolved?
Yes
No
Issue resolved.
The original device was not
outputting any audio.
Yes
Try connecting another
audio source to the
projector. Is the issue
resolved?
No
For further
assistance, contact
SMART Technical
Support.
(B)
Confirm the “line out”
setting in the OSD under
the basic audio control
menu is set to “on” and
volume set to 20. Is the
issue resolved?
Yes
Issue resolved.
No
Confirm the 3.5mm stereo
mini cable from the
projector audio out jack to
the speakers are securely
connected. Is the issue
resolved.