Download User-Centered Information Design for Improved Software Usability

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2. Know the information design goals;
3. Define critical design goals;
4. Define information quality goals.
Table 6.2
Information Use Model and Information Design Goals
Requirements
Information Design
Goals (ARRCUPA)
The required
Available
information is available
The information can be
quickly and easily
obtained
Retrievable
The information can be
quickly and easily read
Readable
The information can be
quickly and easily
understood
Clear
The information can be
quickly and easily used
Usable
The whole experienced
is pleasant
Pleasant
The information works
Accurate
6.2.1 Information use model and information design goals
Information quality goals are based on critical design goals (see next section) that you will define for
each information element. The information elements themselves are identified by (1) visualizing how
the software will be used and (2) looking at users requirements concerning the need for, and use of,
information. Toward that end, you need to think of the tasks users will perform, the task scenarios, the
task environment, users characteristics, their information needs, and how they will use each information
element.
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