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Bharat Heavy Electricals Limited, Piping Centre, Chennai-17
TECHNICAL SPECIFICATION FOR
BIO-METRIC SMART CARD BASED ATTENDANCE RECORDING SYSTEM (BARS)
Bidder’s
Compliance
Yes / No
1.1.8
1.1.9
Bidder’s
Remarks
Any minor / major issue with respect to the system has
to be resolved immediately from the time of call by
BHEL. Service Engineer should be available at the site
within 4 hours from the time of call by BHEL. The
problem posted should be solved within 6 hours from the
time of call. All required spare reader /parts shall be
available at Vendor’s place for immediate replacement
to maintain the uptime.
Preventive maintenance has to be carried out by the
service Engineer every month and a report on the
working condition of the readers and checks done
should be submitted to BHEL every month.
All relevant Software upgrades / Hardware upgrades /
firmware should be provided during the period of
Contract at free of cost and source code of all Software
packages shall be handed over to BHEL for future
maintenance. In case of migration of PC, it is the
responsibility of the Vendor to migrate the Software.
1.1.10
Any other items required to complete the system in full is
under Vendor’s scope.
1.1.11
Freight, handling and packing charges, transit insurance,
installation shall be under Vendor’s scope.
1.1.12
On-Site Comprehensive Maintenance
1.1.13
All applicable Taxes & Duties
The quoted rates shall also include the following :
1.2
a.
b.
c.
d.
Replacement of faulty component / Equipment
Installation charges
Site inspection charges
Cost of manpower
All applicable taxes, Duties & Statutory levies shall be
paid as applicable from time to time.
The completion of installation and commissioning shall
be as per the mutually agreed ATP (Acceptance Test
Plan) and shall be certified by BHEL.
1.3
The installation and commissioning shall be completed
in all respects within One week from the date of
completion of total supplies.
The Contract period shall start from the date of
commissioning, certified by BHEL.
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