Download PAPER SHREDDER
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TROUBLESHOOTING Symptom Cause Solution Shredder will not operate. 1. Shredder is not plugged in. 2. Power switch is in the OFF (O) position. 3. Shredder is jammed due to excessive paper (see Product Usage Guide). 4. Shredder has exceeded the maximum run time and has entered the cool down period (see Product Usage Guide). 1. Plug in shredder. 2. Move power switch to AUTO (I) position. 3. Ensure wastebasket is empty then move power switch to REVERSE (R) position. This will reverse the jammed paper out of the shredder. If the shredder jams in reverse, move to AUTO (I), depress the manual forward button , and allow to run for 5 seconds. If jam does not clear, move switch to REVERSE (R) again and allow to run for 5 seconds. Repeat this process until jam is cleared. If necessary, turn off the shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared move power switch to AUTO (I) to continue shredding. 4. Move power switch to OFF (O) and allow shredder motor to cool down for a minimum of 15 minutes. Shredder suddenly stops whilst shredding. 1. Shredder has exceeded the maximum run time and has entered the cool down period (see Product Usage Guide). 2. Shredder is jammed due to excessive paper (see Product Usage Guide). 1. Move power switch to OFF (O) and allow shredder motor to cool down for a minimum of 15 minutes. 2. Ensure wastebasket is empty then move power switch to REVERSE (R) position. This will reverse the jammed paper out of the shredder. If the shredder jams in reverse, move to AUTO (I), depress the manual forward button , and allow to run for 5 seconds. If jam does not clear, move switch to REVERSE (R) again and allow to run for 5 seconds. Repeat this process until jam is cleared. If necessary, turn off the shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared move power switch to AUTO (I) to continue shredding. Shredder only operates in REVERSE (R). 1. A small piece of paper may be blocking the auto-start sensor. 1. Move the power switch to AUTO (I) and depress the manual forward button for 5 seconds to clear paper blockage. Shredder runs continuously when in AUTO (I). 1. The basket may be full of shredded particles. 2. A small piece of paper may be causing the auto-start feature to run continuously. 1. Lift shredder head and empty basket contents. Replace shredder head into position on basket. 2. Move the power switch to AUTO (I) and depress the manual forward button for 5 seconds to clear paper blockage. LIMITED WARRANTY Fellowes, Inc. (“Fellowes”) warrants the cutting blades of the machine to be free from defects in material and workmanship for 3 years from the date of purchase by the original consumer. Fellowes warrants all other parts of the machine to be free of defects in material and workmanship for 1 year from the date of purchase by the original consumer. If any part is found to be defective during the warrant period, your sole and exclusive remedy will be repair or replacement, at Fellowes’ option and expense, of the defective part. This warranty does not apply in cases of abuse, mishandling or unauthorised repair. ANY IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE WARRANTY PERIOD SET FORTH ABOVE. In no event shall Fellowes be liable for any consequential or incidental damages attributable to this product. This warranty gives you specific legal rights. You may have other legal rights that vary. The duration, terms and conditions of this warranty are valid worldwide, except where different limitations, restrictions or conditions may be required by local law. For more details or to obtain service under this warranty, please contact: EUROPEAN CONSUMER HELPLINE 00 800 1810 1810 (Accessible via most major telephone networks) OR the nearest Fellowes location listed on the back page of this user manual. Warrantor: Fellowes, Inc. 5