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1. Periodically Replaced Parts ............... 4-5 2. Consumable Parts.............................. 4-5 III. MAINTENANCE ...................................... 4-6 1. User Maintenance .............................. 4-6 2. Service Maintenance.......................... 4-7 CHAPTER 5 TROUBLESHOOTING I. ERROR DISPLAY ................................... 5-1 1. Operation Panel ................................. 5-1 2. Computer............................................ 5-3 II. LIST OF ERRORS .................................. 5-4 1. Operation Errors................................. 5-4 2. Images Errors ..................................... 5-5 III. OPERATION TROUBLESHOOTING ...... 5-6 1. No Power............................................ 5-6 2. Not Recognized by Computer ............ 5-7 3. Scanning Does Not Start .................... 5-8 4. Slow Scanning Speed ........................ 5-9 5. Motor Does Not Work....................... 5-10 6. Document is Not Fed.........................5-11 7. Document is Not Properly Fed (Jam/Double Feed/Skew) ................5-11 IV. IMAGE TROUBLESHOOTING ............. 5-12 1. Completely Black/Completely White 5-13 2. Too Dark/Too Light ........................... 5-14 3. Black Borders Around Image............ 5-14 4. Image Skews .................................... 5-15 5. Moire on Image ................................ 5-15 6. Spots and Streaks on Image ............ 5-16 7. Outer Areas of Image Disappear...... 5-16 APPENDIX I. ELECTRICAL BLOCK DIAGRAM ........... A-1 II. PARTS CATALOG ................................... A-2 1. ADF Unit ............................................. A-2 2. Flatbed Unit ........................................ A-4 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-2020U FIRST EDITION