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Troubleshooting
Problem
Possible Cause - Solution
The
Wireless
LAN/
Bluetooth/PC Camera
modules
cannot
be
configured.
The driver(s) for the module(s) have not been installed. Make sure you have installed the driver
for the appropriate module See the instructions in Chapter 7 “Modules & Options” for the
appropriate module (no driver is required for the PC Camera module in Windows 8) in Windows
8, or Appendix D.
A file cannot be copied
to/from a
connected
Bluetooth device.
The transfer of data between the computer and a Bluetooth enabled device is supported in one
direction only (simultaneous data transfer is not supported). If you are copying a file from
your computer to a Bluetooth enabled device, you will not be able to copy a file from the Bluetooth
enabled device to your computer until the file transfer process from the computer has been
completed
I cannot obtain
speed Bluetooth
transfer.
To obtain high speed Bluetooth data transfer take into account the following:
high
data
• To achieve high speed transfer speeds, both devices must support high speed data
transfer (i.e both the computer and the Bluetooth compatible device you are connecting
to).
• Check your Bluetooth compatible device’s documentation to confirm it supports high
speed data transfer, and for configuration information.
Problems & Possible Solutions 8 - 9
8