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getting started
getting started
getting started
You can download a full user manual by
charge battery
turn phone on & off
New batteries
are not fully
charged. To
charge your
battery, plug
the battery charger into your phone and into an
electrical outlet. Your phone may take several
seconds to start charging the battery.
Press and hold O for a
few seconds, or until the
display turns on or off.
getting started
install SIM card & battery
motorola W180
When charging is finished, your display shows
Charge Complete.
For tips on battery life and charging, see the
Battery Tips section of this guide.
Note: USB charging via PC not supported.
Getting Started Guide
Stereo Headset
Travel Charger
Car Charger
change ring
set phone to vibrate
To change ring volume:
Find it:
Find it:
> t Ring Styles > style Detail
Scroll to Ring Volume and press Change.
Press S right or left to raise or lower
These and other accessories available at:
For more information about your phone, please visit:
@[email protected]
s > t Ring Styles > Style
Scroll to the style you want and press Select:
y Loud Ring
Î Vibrate
} Vibe then Ring
z Soft Ring
Ó Vibe and Ring
Ò Silent
To quickly change to the vibrate mode,
press and hold #. Press and hold #
again to return to the previous ring
set wallpaper & screen
s > l Personalise > Wallpaper
Find it: s > l Personalise > Screen Saver
Find it:
This feature helps save your screen, but
not your battery. To extend battery life,
turn off the screen saver.
your phone
emergency calls
status indicators
menu map
To call the emergency
Find it:
Press keypad keys to enter
the emergency number,
then press N to call it.
recent calls
make a call
Left Soft Key
Left Soft Key
Enter a phone number and
press N.
Make and
answer calls.
answer a call
Connect a
When your phone rings
and/or vibrates, press N.
end a call
Right Soft Key
Right Soft Key
Turn on
hang up,
Open menus &
select items.
Press O.
FM radio
FM radio
listen to radio
store favourite stations
You can store up to nine FM stations as radio
FM radio
Plug a 2.5 mm headset into your phone.
Note: The headset must be inserted into the
phone for the FM radio to function. If you try
to turn it on without inserting the earpiece,
your phone will display Please insert the earpiece.
Press s > r FM Radio.
Press ON (left soft key).
To tune to a station, press S left or right.
To scan available stations, hold S left or right.
To adjust volume, press S up or down.
To turn the radio off, press FM Radio or unplug the
Note: Your phone may not appear exactly as the
images in this manual. However, all key locations,
sequences and functions are the same.
Scroll to Vibrate and press Select.
To change ring style:
Find it:
s > t Ring Styles > Style
When listening to a station, press and hold a
number key 1 to 9 to store the station as a
To select a preset station, press the number key
1 to 9 for the station you want.
Press s to open the
Main Menu.
Press the navigation key
S up, down, right or
left to highlight a menu
Press the centre key s
or Select to select the
highlighted option.
store contacts entry
Enter a phone number from the home screen.
Press Store.
Press Change to open the Name entry area.
Your service provider programmes one or more
emergency phone numbers (such as 999) that you
can call under any circumstances, even when your
phone is locked or the SIM card is not inserted.
send a text message
enter text
Find it: Press s > e Messages > Create
You can enter text for text messages:
s > n Contacts
Scroll to the entry you want to call and press N.
Type the message and press OK. In text entry
mode, press # to switch to iTap™
(predictive text entry), Tap Extended, Numeric
or Symbol.
In the Send screen, enter the number you want
to send to using the keypad keys and press OK.
Press Send when ready to send the message.
Send messages in only 5 clicks! In the
home screen, press the left arrow of
the navigation key to enter directly into
the text message editor. Type the text
and press Send To. In the Send screen,
select or enter the number you want to
send your message to. Then click Send.
It's that easy!
lock/unlock your keypad
text messages
> Create Message > SMS/EMS
Shortcut: Press N from the home screen to see a list
of dialled calls.
text messages
Press Done to store the entry.
Find it:
s > s Recent Calls
Press s > * from the home screen to lock or
unlock your keypad.
text messages
Status indicators show at the top of the home
Note: Emergency numbers vary by country. Your
phone’s preprogrammed emergency number(s)
may not work in all locations. Sometimes an
emergency call cannot be placed due to network,
environmental or interference issues.
Enter a name for the new contact entry.
call contacts entry
Find it:
s > e Messages > Voicemail
Active Call
Line 11or
or 22
&S ãA? tsz å
Service Provider
schedule an event
s > É Extras > Calendar
> highlight a day > s > New
Find it:
A title is required for a calendar event. All other
information is optional.
view an event
Insert to
insert a
to insert
a quick
exit without
saving any
s > É Extras > Calendar
> highlight a day > s > Day View > highlight an
entry > View
Find it:
e Messages
New Message
Info Services
Quick Notes
Received Calls
Dialled Calls
Call Times
Call Cost
Alarm Clock
Stop Watch
Quick Dial
Fixed Dial
Service Dial
SIM Applications *
n Contacts
s Recent Calls
Q Games
t Ring Styles
• Style
• Ring Detail
• My Tones
w Settings
Call Divert
Phone Status
In-Call Setup
Initial Setup
Home Screen
Main Menu
Colour Style
Screen Saver
Quick Dial
r FM Radio
l Personalise
*Optional features.
This is the standard main menu
layout. Your phone’s menu may be
a little different.
Battery Use & Battery Safety
• Motorola recommends you always use Motorola-branded batteries
and chargers. The warranty does not cover damage caused by
non-Motorola batteries and/or chargers. Caution: Use of an unqualified
battery or charger may present a risk of fire, explosion, leakage or other
hazard. Improper battery use or use of a damaged battery may result in a fire,
explosion or other hazard.
• Battery usage by children should be supervised.
• Important: Motorola mobile devices are designed to work best with
qualified batteries. If you see a message on your display such as Invalid
Battery or Unable to Charge, take the following steps:
• Remove the battery and inspect it to confirm that it bears a Motorola
“Original Equipment” hologram;
• If there is no hologram, the battery is not a qualified battery;
• If there is a hologram, replace the battery and retry charging it;
• If the message remains, contact a Motorola Authorised Service Centre.
• New batteries or batteries stored for a long time may take more time to
• Charging precautions: When charging your battery, keep it near room
temperature. Never expose batteries to temperatures below 0°C (32°F) or
above 45°C (113°F) when charging. Always take your mobile device with you
when you leave your vehicle
• When storing your battery, keep it in a cool, dry place.
• It is normal over time for battery life to decrease and for the battery to exhibit
shorter runtime between charges or require more frequent or longer charging
• Avoid damage to battery and mobile device. Do not disassemble, open,
crush, bend, deform, puncture, shred or submerge the battery or mobile
device. Avoid dropping the battery or mobile device, especially on a hard
surface. If your battery or mobile device has been subjected to such damage,
take it to a Motorola Authorised Service Centre before using. Do not attempt
to dry it with an appliance or heat source, such as a hair dryer or microwave
• Use care when handling a charged battery—particularly when placing
it inside a pocket, purse or other container with metal objects. Contact with
metal objects (such as jewellery, keys, beaded chains) could complete an
electrical circuit (short circuit), causing the battery to become very hot, which
could cause damage or injury.
Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling centre for proper battery
Warning: Never dispose of batteries in a fire because they may
explode.Before using your phone, read the battery safety information in the
“Safety and General Information” section.
Motorola, Inc., Consumer Advocacy Office,
1307 East Algonquin Road, Schaumburg, IL 60196
Certain mobile phone features are dependent on the capabilities and settings of
your service provider’s network. Additionally, certain features may not be
activated by your service provider, and/or the provider’s network settings may
limit the feature’s functionality. Always contact your service provider about
feature availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this user’s guide
are based upon the latest available information and are believed to be accurate
at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Caution: Changes or modifications made in the radio phone, not expressly
approved by Motorola, will void the user’s authority to operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or other
media. Laws in the United States and other countries preserve for Motorola and
third-party software providers certain exclusive rights for copyrighted software,
such as the exclusive rights to distribute or reproduce the copyrighted software.
Accordingly, any copyrighted software contained in the Motorola products may
not be modified, reverse-engineered, distributed, or reproduced in any manner to
the extent allowed by law. Furthermore, the purchase of the Motorola products
shall not be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent applications of
Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in the
sale of a product.
Safety and General Information
Safety Information
This section contains important information on the safe and efficient
operation of your mobile device. Read this information before using
your mobile device.1
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it
receives and transmits RF energy. When you communicate using your mobile
device, the system handling your call controls the power level at which your
mobile device transmits.
Your Motorola mobile device is designed to comply with local regulatory
requirements in your country concerning exposure of human beings to RF energy.
Operational Precautions
For optimal mobile device performance and to be sure that human exposure to
RF energy does not exceed the guidelines set forth in the relevant standards,
always follow these instructions and precautions.
External Antenna Care
If your mobile device has an external antenna, use only a Motorola-supplied or
approved replacement antenna. Use of antennas, modifications or attachments
could damage the mobile device and/or may result in your device not complying
with local regulatory requirements in your country.
DO NOT hold the external antenna when the mobile device is IN USE. Holding
the external antenna affects call quality and may cause the mobile device to
operate at a higher power level than needed.
Product Operation
If you have further questions regarding how use of your mobile device may
impact your privacy or data security, please contact Motorola at
[email protected], or contact your service provider.
Smart practices while driving
Driving Safety
Drive Safe, Call Smart
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of
these devices may be prohibited or restricted in certain areas. Go to for more information.
Your mobile device lets you communicate by voice and data, almost anywhere,
anytime, wherever wireless service is available and safe conditions allow.
When driving a car, driving is your first responsibility. If you choose to use your
mobile device while driving, remember the following tips:
• Get to know your Motorola mobile device and its features such as
speed dial and redial. If available, these features help you to place your
call without taking your attention off the road.
• When available, use a hands-free device. If possible,
add an additional layer of convenience to your mobile
device with one of the many Motorola Original hands-free
accessories available today.
• Position your mobile device within easy reach. Be
able to access your mobile device without removing your
eyes from the road. If you receive an incoming call at an inconvenient time, if
possible, let your voice mail answer it for you.
• Let the person you are speaking with know you are driving; if
necessary, suspend the call in heavy traffic or hazardous weather
conditions. Rain, sleet, snow, ice, and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while driving. Jotting
down a “to do” list or going through your address book takes attention away
from your primary responsibility—driving safely.
• Dial sensibly and assess the traffic; if possible, place calls when
your car is not moving or before pulling into traffic. If you must make a
call while moving, dial only a few numbers, check the road and your mirrors,
then continue.
• Do not engage in stressful or emotional conversations that may be
distracting. Make people you are talking with aware you are driving and
suspend conversations that can divert your attention away from the road.
• Use your mobile device to call for help. Dial 999 or other local
emergency number in the case of fire, traffic accident, or medical
• Use your mobile device to help others in emergencies. If you see a
road accident, crime in progress, or other serious emergency where lives are
in danger, call 999 or other local emergency number, as you would want
others to do for you.*
• Call roadside assistance or a special non-emergency wireless
assistance number when necessary. If you see a broken-down vehicle
posing no serious hazard, a broken traffic signal, a minor traffic accident
where no one appears injured, or a vehicle you know to be stolen, call
roadside assistance or other special non-emergency wireless number.1
European Union Directives
Conformance Statement
Follow Instructions to Avoid Interference
Turn off your mobile device in any location where posted notices instruct you to
do so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline
staff. If your mobile device offers an airplane mode or similar feature, consult
airline staff about using it in-flight.
Implantable Medical Devices
SAR Data
Hereby, Motorola declares that this product is in compliance
• The essential requirements and other relevant provisions of Directive
• All other relevant EU Directives
This model meets international guidelines for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed not to
exceed the limits for exposure to radio waves recommended by international
guidelines. These guidelines were developed by the independent scientific
organization ICNIRP and include safety margins designed to assure the
protection of all persons, regardless of age and health.
The guidelines use a unit of measurement known as the Specific Absorption
Rate, or SAR. The ICNIRP SAR limit for mobiles devices used by the general
public is 2 W/kg and the highest SAR value for this device when tested at the
ear was 0.51 W/kg.1 As mobile devices offer a range of functions, they can be
used in other positions, such as on the body as described in this user guide.2 In
this case, the highest tested SAR value is 0.77 W/kg.1
As SAR is measured utilising the device’s highest transmitting power, the actual
SAR of this device while operating is typically below that indicated above. This
is due to automatic changes to the power level of the device to ensure it only
uses the minimum level required to reach the network.
While there may be differences between the SAR levels of various phones and
at various positions, they all meet the governmental requirements for safe
exposure. Please note that improvements to this product model could cause
differences in the SAR value for later products; in all cases, products are
designed to be within the guidelines.
Wherever wireless phone service is available.
• Use the ear opposite the implantable medical device to minimise the
potential for interference.
• Turn OFF the mobile device immediately if you have any reason to suspect
that interference is taking place.
Read and follow the directions from the manufacturer of your implantable
medical device. If you have any questions about using your mobile device with
your implantable medical device, consult your health care provider.
The tests are carried out in accordance with international guidelines for
testing. The limit incorporates a substantial margin for safety to give
additional protection for the public and to account for any variations in
measurements. Additional related information includes the Motorola
testing protocol, assessment procedure, and measurement uncertainty
range for this product.
Please see the Safety and General Information section about body worn
Choking Hazards
When you are in such an area, turn off your mobile device and do not remove,
install or charge batteries. In such areas, sparks can occur and cause an
explosion or fire.
Symbol Key
Your battery, charger or mobile device may contain symbols, defined as follows:
Driving Precautions
Check the laws and regulations on the use of mobile devices in the area where
you drive. Always obey them.
When using your mobile device while driving, please:
• Give full attention to driving and to the road. Using a mobile device may be
distracting. Discontinue use if you cannot concentrate on driving.
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call if driving
conditions so require.
• Do not place a mobile device in the airbag deployment area.
Responsible driving practices can be found in the “Smart Practices While
Driving” section at the end of this guide and/or at the Motorola web site:
Note: The use of wireless phones while driving may cause distraction.
Discontinue a call if you can't concentrate on driving. Additionally, the use of
wireless devices and their accessories may be prohibited or restricted in certain
areas. Always obey the laws and regulations on the use of these products.
Important safety information follows.
Do not dispose of your battery or mobile device in a
Some people may be susceptible to epileptic seizures or blackouts when
exposed to flashing lights, such as when playing video games. These may occur
even if a person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts or if you have a family history of
such occurrences, please consult with your doctor before playing video games or
enabling a flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a doctor if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness, involuntary movements
or disorientation. It is always a good idea to hold the screen away from your
eyes, leave the lights on in the room, take a 15-minute break every hour and stop
use if you are very tired.
Your mobile device contains an internal lithium ion
Do not let your battery, charger or mobile device get
Caution About High Volume Usage
Listening at full volume to music or voice through a headset may
damage your hearing.
Listening at full volume to music or voice through a
headset may damage your hearing.
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often but not always posted
and can include fuelling areas such as below decks on boats, fuel or chemical
transfer or storage facilities or areas where the air contains chemicals or
particles, such as grain, dust or metal powders.
Glass Parts
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local
regulatory authorities for more information.
Repetitive Motion
Batteries and Chargers
FCC Notice to Users
FCC Notice
Your mobile device or its accessories may include detachable parts, which may
present a choking hazard to small children. Keep your mobile device and its
accessories away from small children.
Some parts of your mobile device may be made of glass. This glass could break
if the product is dropped on a hard surface or receives a substantial impact. If
glass breaks, do not touch or attempt to remove. Stop using your mobile device
until the glass is replaced by a qualified service centre.
Do not throw your battery or mobile device in a
rubbish bin.
Operational Warnings
The following statement applies to all products that have received FCC
approval. Applicable products bear the FCC logo, and/or an FCC ID in
the format FCC-ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the
user. Any changes or modifications could void the user’s authority to operate the
equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WHO Information
Caution: Improper treatment or use of batteries may present a danger of
fire, explosion, leakage or other hazard. For more information, see the
"Battery Use & Battery Safety" section in this user's guide.
When you repetitively perform actions such as pressing keys or entering
finger-written characters, you may experience occasional discomfort in your
hands, arms, shoulders, neck or other parts of your body. If you continue to have
discomfort during or after such use, stop use and see a doctor.
The World Health Organization has stated that present scientific information
does not indicate the need for any special precautions for the use of mobile
devices. They note that if you want to reduce your exposure then you can do so
by limiting the length of calls or using a “hands-free” device to keep the mobile
phone away from the head and body.
Additional Information can be found on the websites of the World Health
Organization ( or Motorola, Inc.
Where you purchase the product other than as a consumer, Motorola disclaims
all other warranties, terms and conditions express or implied, such as fitness for
purpose and satisfactory quality.
In no event shall Motorola be liable for damages nor loss of data in excess of the
purchase price nor for any incidental special or consequential damages1 arising
out of the use or inability to use the Product, to the full extent such may be
disclaimed by law.
This Warranty does not affect any statutory rights that you may have if you are a
consumer, such as a warranty of satisfactory quality and fit for the purpose for
which products of the same type are normally used under normal use and
service, nor any rights against the seller of the Products arising from your
purchase and sales contract.
analysis of any problem may require inspection of the entire vehicular
In order to be eligible to receive warranty service, you must present your receipt
of purchase or a comparable substitute proof of purchase bearing the date of
purchase. The phone should also clearly display the original compatible
electronic serial number (IMEI) and mechanic serial number [MSN]. Such
information is contained with the Product.
You must ensure that any and all repairs or servicing is handled at all times by a
Motorola Authorised Service Centre in accordance with the Motorola Service
In some cases, you may be requested to provide additional information
concerning the maintenance of the Products by Motorola Authorised Service
Centres only, therefore it is important to keep a record of any previous repairs,
and make them available if questions arise concerning maintenance.
When the Product is used in conjunction with ancillary or peripheral equipment
not supplied by Motorola, Motorola does not warrant the operation of the
Product/peripheral combination and Motorola will not honour any warranty
claim where the Product is used in such a combination and it is determined by
Motorola that there is no fault with the Product. Motorola specifically disclaims
any responsibility for any damage, whether or not to Motorola equipment,
caused in any way by the use of the Personal Communicator, accessories,
software applications and peripherals (specific examples include, but are not
limited to: batteries, chargers, adapters, and power supplies) when such
accessories, software applications and peripherals are not manufactured and
supplied by Motorola.
Specific Absorption Rate Data
EU Conformance
Nearly every electronic device is subject to RF energy interference from external
sources if inadequately shielded, designed or otherwise configured for RF
energy compatibility. In some circumstances your mobile device may cause
interference with other devices.
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive
1999/5/EC (to R&TTE Directive) at To find
your DoC, enter the product Approval Number from your product’s label in the
“Search” bar on the Web site.
The information provided in this document supersedes the general safety
information in user's guides published prior to May 1, 2007
RF Energy Interference/Compatibility
If you have an implantable medical device, such as a pacemaker or defibrillator,
consult your doctor before using this mobile device.
Persons with implantable medical devices should observe the following
• ALWAYS keep the mobile device more than 20 centimetres (8 inches) from
the implantable medical device when the mobile device is turned ON.
• DO NOT carry the mobile device in the breast pocket.
When placing or receiving a phone call, hold your mobile device just like you
would a landline phone.
If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case or body harness. If you
do not use a body-worn accessory supplied or approved by Motorola - or if you
hang your mobile device from a lanyard around your neck - keep the mobile
device and its antenna at least 2.5 centimetres (1 inch) from your body when
When using any data feature of the mobile device, with or without an accessory
cable, position the mobile device and its antenna at least 2.5 centimetres
(1 inch) from your body.
Using accessories not supplied or approved by Motorola may cause your mobile
device to exceed RF energy exposure guidelines. For a list of Motorola-supplied
or approved accessories, visit our web site at:
Motorola guarantees to you, the original purchaser, the Personal Communicator
and accessories which you have purchased from an authorised Motorola dealer
(the "Products"), to be in conformance with the applicable Motorola
specifications current at the time of manufacture for a term of 1 year from date
of purchase of the Product(s) (Warranty Term).
You must inform Motorola of the lack of conformity to the applicable
specifications of any of the Products within a period of two (2) months from the
date on which you detect a defect in material, workmanship or lack of
conformity and in any event within a term not to exceed the Warranty Term, and
must immediately submit the Product for service to Motorola's Authorised
Repair or Service Centre. Motorola shall not be bound by Product related
statements not directly made by Motorola nor any warranty obligations
applicable to the seller.
A list of the Motorola Call Centre numbers is enclosed with this Product.
During the Warranty term, Motorola will, at its discretion and without extra
charge, as your exclusive remedy, repair or replace your Product which does not
comply with this warranty; or failing this, to reimburse the price of the Product
but reduced to take into account the use you have had of the Product since it
was delivered. This warranty will expire at the end of the Warranty Term.
This is the complete and exclusive warranty for a Motorola Personal
Communicator and accessories and in lieu of all other warranties, terms and
conditions, whether express or implied.
In most cases the authorised Motorola dealer which sold and/or installed your
Motorola Personal Communicator and original accessories will honour a
warranty claim and/or provide warranty service. Alternatively, for further
information on how to get warranty service, please contact either the customer
service department of your service provider or Motorola's call centre at
(GB) +44 (0) 870 9010 555, (BE) +32 (0) 2 700 16 60, (CH) 0800 553 109,
(IE) +353 1850 909 555.
In order to claim the warranty service, you must return the Personal
Communicator and/or accessories in question to Motorola's Authorised Repair
or Service Centre in the original configuration and packaging as supplied by
Motorola. Please avoid leaving any supplementary items like SIM cards. The
Product should also be accompanied by a label with your name, address, and
telephone number; name of operator and a description of the problem. In the
case of vehicular installation, the vehicle in which the Personal Communicator is
installed should be driven to the Authorised Repair or Service Centre, as
including without limitation loss of use, loss of time, loss of data,
inconvenience, commercial loss, lost profits or savings.
This warranty will not apply if the type or serial numbers on the Product have
been altered, deleted, duplicated, removed, or made illegible. Motorola reserves
the right to refuse free-of-charge warranty service if the requested
documentation can not be presented or if the information is incomplete, illegible
or incompatible with the factory records.
Repair, at Motorola's option, may include reflashing of software, the
replacement of parts or boards with functionally equivalent, reconditioned or
new parts or boards. Replaced parts, accessories, batteries, or boards are
warranted for the balance of the original warranty time period. The Warranty
Term will not be extended. All original accessories, batteries, parts, and
Personal Communicator equipment that have been replaced shall become the
property of Motorola. Motorola does not warrant the installation, maintenance
or service of the products, accessories, batteries or parts.
Motorola will not be responsible in any way for problems or damage caused by
any ancillary equipment not furnished by Motorola which is attached to or used
in connection with the Products, or for operation of Motorola equipment with
any ancillary equipment and all such equipment is expressly excluded from this
This warranty is not valid if the defects are due to damage, misuse, tampering,
neglect or lack of care and in case of alterations or repair carried out by
unauthorised persons.
The following are examples of defects or damage not covered by this product
1 Defects or damage resulting from use of the Product in other than its
normal and customary manner.
2 Defects or damage from misuse, access to incompatible sources, accident
or neglect.
3 Defects or damage from improper testing, operation, maintenance,
installation, adjustment, unauthorised software applications or any
alteration or modification of any kind.
4 Breakage or damage to antennas unless caused directly by defects in
material or workmanship.
5 Products disassembled or repaired other than by Motorola in such a manner
as to adversely affect performance or prevent adequate inspection and
testing to verify any warranty claim.
6 Defects or damage due to range, coverage, availability, grade of service, or
operation of the cellular system by the cellular operator.
7 Defects or damage due to moisture, liquid or spills of food.
Information from the World Health
Disposal of your Mobile Device Packaging
and User's Guide
Present scientific information does not indicate the need for any special
precautions for the use of mobile phones. If you are concerned, you may want to
limit your own or your children’s RF exposure by limiting the length of calls or by
using handsfree devices to keep mobile phones away from your head and body.
Source: WHO Fact Sheet 193
Further information:
Caring for the Environment by
EU Conformance
This symbol on a Motorola product means the product should not
be disposed of with household waste.
Disposal of your Mobile Device and
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets or batteries) with your household waste. These items should
be disposed of in accordance with the national collection and recycling schemes
operated by your local or regional authority. Alternatively, you may return
unwanted mobile devices and electrical accessories to any Motorola Approved
Service Centre in your region. Details of Motorola approved national recycling
schemes and further information on Motorola recycling activities can be found
Product packaging and user's guides should only be disposed of in accordance
with national collection and recycling requirements. Please contact your
regional authorities for more details.
Privacy and Data Security
Privacy and Data Security
Motorola understands that privacy and data security are important to everyone.
Given that some features of your mobile device may affect your privacy or data
security, please follow these recommendations to enhance protection of your
• Monitor access—Keep your mobile device with you and do not leave it
where others may have unmonitored access. Lock your device's keypad
where this feature is available.
• Keep software up to date—If Motorola or a software/application vendor
releases a patch or software fix for your mobile device which updates the
device's security, install it as soon as possible.
• Erase before recycling—Delete personal information or data from your
mobile device prior to disposing of it or turning it in for recycling. For
step-by-step instructions on how to delete all personal information from your
device, see the section entitled "master clear" or "delete data" in this user's
Note: For information on backing up your mobile device data before erasing
it, go to and then navigate to the "downloads"
section of the consumer web page for "Motorola Backup" or "Motorola Phone
• Understanding AGPS—In order to comply with the emergency caller
location requirements of Ofcom, certain Motorola mobile devices incorporate
Assisted Global Positioning System (AGPS) technology. AGPS technology
also can be used in non-emergency applications to track and monitor a user's
location, for example, to provide driving directions. Users who prefer not to
permit such tracking and monitoring should avoid using such applications.
Control unit coil cords in the Product that are stretched or have the modular
tab broken.
9 All plastic surfaces and all other externally exposed parts that are
scratched or damaged due to customer normal use.
10 Leather cases (which are covered under separate manufacturer's
11 Products rented on a temporary basis.
12 Periodic maintenance and repair or replacement of parts due to normal
wear and tear.
Note: The talk-time, stand-by time and total life cycle of a Motorola
rechargeable battery for your Personal Communicator will depend on usage
conditions and network configurations. As a consumable product, the
specifications indicate that you should be able to obtain optimum performance
for your Motorola Personal Communicator within the first six months from date
of purchase and up to (200) charges (Optimum Performance Time).
The warranty for Motorola rechargeable batteries becomes void if (i) the
batteries are charged other than by Motorola approved battery chargers
specified for the charging of the battery, (ii) any of the seals on the battery are
broken or show evidence of tampering, (iii) the battery is used in equipment or
service other than the cellular telephone equipment for which it is specified.
Depending on operating conditions and your usage habits, wear and tear might
take place of components including mechanical problems related to Product
housing, paint, assembly, sub-assemblies, displays and keyboards and any
accessories which are not part of the Product's in-box configuration. The
rectification of faults generated through wear and tear and the use of
consumable items like batteries beyond their Optimum Performance Time as
indicated in the product manual is considered to be your responsibility and
therefore Motorola will not provide the free Warranty repair service for these
Please make and retain a note of all data you have inserted into your Product, for
example, names, addresses, phone numbers, user and access codes, notes, etc.
before submitting your Product for a Warranty service as such data may be
deleted or erased as part of the repair or service process.
Please note if you have downloaded material onto your Product, for example
ring tones, ring tunes, screensavers, wallpaper, games, etc. these may be
deleted or erased as part of the repair process or testing process. Motorola
shall not be responsible for such matters. The repair or testing process
should not affect any such material that was installed by Motorola on your
Product as a standard feature.
If you request Motorola to repair your Product any time after the Warranty term
or where this warranty does not apply due to the nature of the defect or fault,
then Motorola may at its discretion carry out such repairs subject to you paying
Motorola its fees for such a repair or it may refer you to an authorised third party
to carry out such repairs.