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Interface Designer V4 Page 2 | 133 Summary Summary ................................................................................................................................................. 2 1. Introduction .................................................................................................................................... 5 1.1 Glossary ............................................................................................................................................... 5 2. Script Manager ................................................................................................................................ 6 2.1 Header ................................................................................................................................................ 6 2.2 Status bar ............................................................................................................................................ 6 2.3 Scripts list ............................................................................................................................................ 7 2.3.1 Filters and commands on the script list ......................................................................................................... 7 2.4 Script list functionalities description .................................................................................................... 7 2.4.1 Script groups ................................................................................................................................................. 9 2.4.2 Script list ........................................................................................................................................................ 9 2.5 Création de nouveaux scripts. ........................................................................................................... 10 2.6 Importation de scripts. ...................................................................................................................... 10 3. Interface Designer ......................................................................................................................... 11 3.1 Présentation de l’interface ................................................................................................................ 11 3.2 Les menus ......................................................................................................................................... 12 3.2.1 Script menu ................................................................................................................................................. 13 3.2.2 Pages Menu ................................................................................................................................................. 17 3.2.3 Menu Edition ............................................................................................................................................... 19 3.2.4 Template Menu ........................................................................................................................................... 22 3.2.5 Menu Connections ...................................................................................................................................... 22 3.2.6 Menu Modules ............................................................................................................................................ 23 3.2.7 Preferences Menu ....................................................................................................................................... 24 3.2.8 Tools Menu .................................................................................................................................................. 25 3.3 The menu bar .................................................................................................................................... 26 3.3.1 Move menus in the bar. .............................................................................................................................. 26 3.3.2 Removing menus in the bar. ....................................................................................................................... 26 3.3.3 Flotting Menus. ........................................................................................................................................... 26 3.3.4 The 3 types of menus representation. ........................................................................................................ 27 3.3.5 Customizing the menu bar. ......................................................................................................................... 27 3.3.6 Particular case of the item menu. ............................................................................................................... 28 3.4 The available objects ......................................................................................................................... 29 3.4.1 Summary ..................................................................................................................................................... 29 3.4.2 Notation, and use of objects specificities .................................................................................................... 31 3.5 Properties Tabs ................................................................................................................................. 32 3.5.1 Use. ............................................................................................................................................................. 32 3.5.2 The different modes of representation. ...................................................................................................... 32 3.5.3 The different properties tabs. ..................................................................................................................... 33 3.6 Status bar .......................................................................................................................................... 50 4. « CTI Events» Appendix ................................................................................................................. 51 4.1 CTI event principal ............................................................................................................................. 51 4.2 List of events sent to the script by the workspace ............................................................................. 52 4.2.1 OnBeforeOpenStatus .................................................................................................................................. 52 4.2.2 OnStatus ...................................................................................................................................................... 52 4.2.3 CallSuccess .................................................................................................................................................. 53 4.2.4 CallPreview .................................................................................................................................................. 53 4.2.5 CallFailure .................................................................................................................................................... 53 4.2.6 ConsultFailure ............................................................................................................................................. 53 4.2.7 OnBeforeConsult ......................................................................................................................................... 53 4.2.8 OnConsult .................................................................................................................................................... 53 4.2.9 QueueStateChange ..................................................................................................................................... 54 4.2.10 CallAlerting .................................................................................................................................................. 54 4.2.11 CallCleared .................................................................................................................................................. 54 4.2.12 CallTransfer ................................................................................................................................................. 54 4.2.13 OnBeforeTransfert ...................................................................................................................................... 54 4.2.14 OnTransfert ................................................................................................................................................. 54 4.2.15 OnInfo ......................................................................................................................................................... 55 Interface designer user Manual – V 4.0
Auteur : EP Vocalcom 2009
Vocalcom - 7 rue de Tilsitt – 75017 Paris - Tél. : +33 1 55 37 30 50 – Fax : +33 1 55 37 30 51 – www.vocalcom.com
SA au capital de 5 000 000 € – RCS Paris B 401 973 631 – TVA Intracommunautaire : FR 27401973631
11/09/2009