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Inbound Transactions Before an inbound transaction can be processed, the user needs to determine if the predefined transaction record definition meets his business requirements and if the predefined process rules and column rules that are assigned to the transactions meet his needs. If the user does not perform this step, the Oracle e-Commerce Gateway uses the seeded rules and actions for data validation. Information concerning the Interface File Definition window and the establishing of process and column rules can be found in this manual. Refer to Determine Process and Column Rules and Actions and Modify Transaction Interface File for more details. After an inbound transaction request is executed, users have the ability to view the documents with exceptions using the View Staged Documents window. After processing any inbound transaction, the user should check the concurrent manager status. If it has a status of warning or error, the user can go to the View Staged Documents window to see the document details such as rule exceptions and column values. Users should also check the log file for other processing information. View Staged Documents Window The View Staged Documents window is used to view the results of inbound document processing. Users access this window to display the number of documents in the staging tables and to see if any failed the validation process. Users can drill down to view the document numbers such as PO Number or Invoice Number that have rule exceptions. From this window, users can select documents that have rule exceptions and resubmit (after the errors have been resolved) or delete the documents. This window consists of two major components. The left side shows the transactions in a tree format and the right side shows the corresponding selected level summary. The Summary shows different information depending on the tree node that is selected. The tree data is only a snapshot of the staging table. Users need to Refresh the view to see any new/modified data in the staging table. Two functions are available from this window. The Resubmit function allows the users to resubmit the given set of documents or a single document to be processed again through the inbound process after errors have been corrected. For example, users can select IN:Invoice (810/INVOIC) and use the resubmit function. In this case, the inbound process will revalidate all the Invoices that have a status of Skip Document. The status will be changed to Reprocess and a concurrent request is submitted to process the documents. Also, the tree is refreshed with new data. The Delete function enables users to delete the given set of documents or a single document and the corresponding rule exceptions. For example, users can select Trading Partner Alpha and use the Delete function. In this case, it deletes all of the invoices that have a status of Skip Document for Trading Partner Alpha. After deleting the documents, the document tree is refreshed without the deleted documents. Troubleshooting 8-13
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