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MODEL RESPONSE FORMAT FOR TECHNICAL BID (i) Technical Competence of Vendor Manufacturer/ Authorized dealer (ii) Documentary evidence about the vendor’s capabilities and qualifications to satisfy purchaser that the bidder will assume the total responsibility for the fault free operation and maintenance during warranty period (one year asked for) and provide necessary services for 4 years after the end of the warranty period (if NISCAIR desires so) (iii) Quality of the system (s) Yes/No Whether specifications specified by NISCAIR will be supplied (a) (iv) Number of similar machines installed in (a) India (excluding Delhi) (b) (b) Delhi (v) Time Schedule (a) Installation (b) Fault Repair (vi) Warranty Period offered (Number of years) (One year warranty asked for each equipment) (vii) Availability of all spare parts necessary for the proper and continued functioning of the system over a period of 10 years after warranty (viii) Will engineer visit NISCAIR within 24 hours to attend complaint Yes/No MAINTENANCE INFRASTRUCTURE FACILITIES INCLUDING ADDRESSES OF THE LOCAL SERVICE CENTERS Remarks No. of the LOCATION Address of the Name of the Contact Person with Service Service Telephone No., Fax Engineers Center No. and E-mail Signature of the Bidder Name: Date: Place Business Address: 18