Download BenQ G2200WE User Guide Manual
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Applicable Country & Regions: EU Service Manual for BenQ: LCD G2200WE (D-SUB + DVI-D + Glossy Black Chassis Colors) P/N: 9H.Y0PLA.DBx Product Service Manual – Level 1~2 Version: 1st Date:02-05-2010 Notice: For RO to input specific “Legal Requirement” in specific NS regarding to responsibility and liability statements. Please check BenQ’s eSupport web site, http://esupport.benq.com, to ensure that you have the most recent version of this manual. First Edition (Feb. 2010) © Copyright BenQ Corporation 2010. All Right Reserved. 1 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Content Index 1. About this Manual ................................................................................................................................................... 5 1.1 Important ............................................................................................................................................................ 5 1.2 Trademark .......................................................................................................................................................... 5 2. Introduction ............................................................................................................................................................. 6 2.1 RoHS (2002/95/EC) Requirements – Applied to all countries require RoHS. .................................................... 6 2.2 Safety Warning and Notice ................................................................................................................................. 6 2.3 Compliance Statement ....................................................................................................................................... 7 3. General Description ................................................................................................................................................ 8 4. Related service information................................................................................................................................... 8 5. Product Overview ................................................................................................................................................... 9 5.1 Monitor Specifications ........................................................................................................................................ 9 5.2 Packing ............................................................................................................................................................. 10 Level 1 Cosmetic / Appearance / Alignment Service ............................................................................................ 12 Visual Inspection & Cleaning .................................................................................................................................. 12 Software/Firmware Upgrade Process .................................................................................................................... 12 Level 2 Circuit Board and Standard Parts Replacement ...................................................................................... 25 Product Exploded View .......................................................................................................................................... 25 Six Angles’ View ..................................................................................................................................................... 27 Product Disassembly .............................................................................................................................................. 28 Block Diagram ........................................................................................................................................................ 32 Schematic Diagram ................................................................................................................................................ 34 Troubleshooting ...................................................................................................................................................... 42 PCB LAYOUT ......................................................................................................................................................... 50 Appendix 1 – Screw List / Torque ........................................................................................................................... 55 2 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Abbreviations & Acronyms A ADC Analog to Digital Converter AFC Automatic Frequency Control: control signal used to tune to the correct frequency B BenQ BenQ Corporation BTSC Broadcast Television System Committee C CPU CVBS Central Process Unit Composite Video Blanking and Synchronization D DLP Digital Light Processing / Texas Instruments® DMD Digital Micro mirror Device DRAM DVI Dynamic RAM Digital Visual Interface DVI-D Digital Visual Interface-digital DVI-I Digital Visual Interface-Integrated E EEPROM Electrically Erasable and Programmable Read Only Memory F FLASH FLASH memory G G-TXT Green Teletext H HDMI HP High Definition Multimedia Interface, digital audio and video interface Head Phone I 2 IC Integrated IC bus L LED LVDS Light Emitting Diode Low Voltage Differential Signal, data transmission system for high M 3 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor MOSFET BenQ G2200WE Metal Oxide Semiconductor Field Effect Transistor N NC NVM Not Connected Non Volatile Memory: IC containing TV related data (for example, options) O OSD On Screen Display P PC PCB Personal Computer Printed Circuit Board (or PWB) R RC RGB ROM Remote Control transmitter Red, Green and Blue. The primary color signals for TV. By mixing levels of R, G and B, all colors (Y/C) are Read Only Memory S SDA SDRAM SW 2 Data signal on I C bus Synchronous DRAM Sub Woofer / Software T THD Total Harmonic Distortion V VGA Video Graphics Array Y YPbPr Y/C Component video (Y= Luminance, Pb / Pr= Color difference signals B-Y and R-Y, other amplitudes w.r.t. to YUV) Video related signals: Y consists of luminance signal, blanking level and sync; C consists of color signal. 4 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE 1. About this Manual The purpose of Service Manual is to provide a guide line to engineers to repair different models. The appearance and capability is introduced in this Service Manual. It is better for repair engineer to have a rough idea of this model through reading the Service Manual. Please do pay attention to the item part of the disassembly when repair the machine and also do the protection of panel any time. When repairing the circuit board, please follow the requirement of RoHS and refer to the circuit diagram and repairing process that attached in the Service Manual. The method of firmware updated, the way of using the menu and some information that may be used when repairing are also attached in the Service Manual that provide repair engineer various choice. 1.1 Important Only trained service personnel who are familiar with this BenQ Product shall perform service or maintenance to it. Before performing any maintenance or service, the engineer MUST read the “Important Safety Information”. 1.2 Trademark 5 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE 2. Introduction This section contains general service information, please read through carefully. It should be stored for easy access place. 2.1 RoHS (2002/95/EC) Requirements – Applied to all countries require RoHS. The RoHS (Restriction of Hazardous Substance in Electrical and Electronic Equipment Directive) is a legal requirement by EU (European Union) for the global electronics industry which sold in EU and some counties also require this requirement. Any electrical and electronics products launched in the market after June 2006 should meet this RoHS requirements. Products launched in the market before June 2006 are not required to compliant with RoHS parts. If the original parts are not RoHS complaints, the replacement parts can be non ROHS complaints, but if the original parts are RoHS compliant, the replacement parts MUST be RoHS complaints. If the product service or maintenance require replacing any parts, please confirming the RoHS requirement before replace them. 2.2 Safety Warning and Notice Installation 1. Do not use your monitor under any of the following environmental conditions: • Extremely high or low temperature, or in direct sunlight • Dusty places • Highly humid, exposed to rain, or close to water • Exposed to vibrations or impacts in places such as cars, buses, trains, and other rail vehicles • Near heating appliances such as radiators, heaters, fuel stoves, and other heat-generating items (including audio amplifiers) • An enclosed place (such as a closet or bookcase) without appropriate ventilation • An uneven or sloping surface • Exposed to chemical substances or smoke 2. Do not block vents and openings by clothes or curtains. 3. Carry the monitor carefully. 4. Do not place the monitor face down on the floor or a desk surface directly. Otherwise, scratches on the panel surface may occur. 5. Do not place heavy loads on the monitor to avoid possible personal injury or damage to the monitor. 6. Ensure that children do not hang or climb onto the monitor. 7. Keep all packing bags out of reach of children. 6 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Operation 1. To protect your eyesight, please refer to the user manual to set the optimal screen resolution and the viewing distance. 2. To reduce eye fatigue, take a break on a regular basis while using the monitor. Avoid taking either one of the following actions for a long time. Otherwise, burn marks may occur. • Use the monitor in the aspect ratio of 4:3, 5:4, or 16:10. • Place a still image (such as an OSD menu, fixed text or image) on the screen. 3. To avoid possible damage to the monitor, do not touch the monitor panel by hand, pen, or any other sharp objects. 4. Excessively frequent plug and unplug of video connectors (D-sub / DVI / HDMI) may cause damage to the monitor. 5. This monitor is designed mainly for personal use. If you want to use the monitor in a public place or a harsh environment, contact your nearest BenQ service center for assistance. 6. To avoid possible electric shock, do not dissemble or repair the monitor. 7. If a bad smell or an abnormal sound appears to come from the monitor, contact your nearest BenQ service center for assistance immediately. Cleaning 1. Ensure that the power is unplugged before cleaning your monitor 2. Use a monitor cleaner and a soft cloth to clean your monitor. 3. Do not use solvents such as alcohol to clean your monitor. Power 1. To avoid possible damage to the monitor, do not use it in a region where power supply is unstable. 2. Ensure that the power cord is connected to a grounded power outlet before turning on the monitor. 3. Use only the power cord provided by BenQ. 4. Never use a power cord that appears to be damaged or frayed. 5. To avoid possible danger, observe the total electric load when using the monitor with a (multi-outlet) extension cord. 6. Always turn off the monitor before unplugging the power cord. 2.3 Compliance Statement Caution: This Optical Storage Product contains a Laser device. Refer to the product specifications and your local Laser Safety Compliance Requirements. 7 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE 3. General Description This new LCD (Liquid Crystal Display) monitor BenQ G2200WE offers numerous features and functions, for example: • TFT display (Thin Film Transistor; active matrix) • Minimal space requirements thanks to slim casing • Optimum ergonomic characteristics (totally distortion-free, excellent picture definition and color purity right into the corners) • Contrast ratio 1000:1, brightness 300nits • MAX. resolution (1680 x 1050) • Presentation of up to 16.7 M colors (in conjunction with an appropriate graphics card) • Automatic scanning of horizontal frequencies from 31 to 83 KHz and refresh rates (vertical frequencies) from 55 to 76 Hz (absolutely flicker-free) • Digital screen controller with microprocessor for storing 15 different display modes • Freely adjustable color alignment for matching the screen colors to the colors of various input and output devices • Convenient operation via integrated OSD (On-Screen-display) menu • VESA-DDC compatibility • Plug & play capability • Power management for reducing power consumption when the computer is not in use This operating manual contains important information you require to start up and run your LCD monitor. This specification defines the requirements for the 22″ MICROPROCESSOR based Multi-mode supported high resolution color LCD monitor. This monitor can be directly connected to general 15-pin VGA connector and 24-pin DVI-D connector, also supports VESA DPMS power management and plug & play function. Additional information Due to the nature of liquid crystal display (LCD) technology, the picture resolution is always fixed. For the best display performance, please set the display resolution to 1680x1050 pixels with an aspect ratio of 16:9. This is called “Native Resolution” or maximal resolution - that is, the clearest picture. Lower resolutions are displayed on a full screen through an interpolation circuit. Image blurring across pixel boundaries can occur with the interpolated resolution depending upon the image type and its initial resolution. 4. Related service information This Service Manual contains general information. There are 2 levels of service: Level 1: Cosmetic / Appearance / Alignment Service Level 2: Circuit Board or Standard Parts Replacement Service Web Site eSupport URL: http://esupport.benq.com 8 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE 5. Product Overview 5.1 Monitor Specifications Panel Type (TN / VA / IPS) TN LCD Panel Size 22" Pixel pitch 0.282mm Viewable angle 160, 160 (CR>10) Contrast 1000:1 Brightness 300 cd/m2 Response time 5ms(Tr+Tf) Video R, G, B Analog Interface Separate Sync. H/V TTL H-Frequency 31 - 83 kHz Multi- frequency monitor V-Frequency 55 - 76 Hz modes within these parameters Input Display Colors 16.7M Colors Max. Resolution 1680 x 1050 Plug & Play VESA DDC2BTM EPA ENERGY STAR® ON Mode ≤45W saving mode < 1 Watt, 120 V < 2 Watt, 240 V Input Connector 15-pin D-Sub Input Video Signal Analog: 0. 7Vp-p(standard), 75 OHM, Positive Power Source 100~240VAC,50~60Hz Environmental Considerations Operating Temp: 0° to 40°C Operating Humidity: 10% to 90% TCO 03/99, TÜV/Ergonomics, TÜV/ GS, FCC Class B, Certifications VCCI, CB Report, CE, C-Tick, Fimko, GOST, MIC, EPA, CCC, BSMI, CSA, SASO, PSB, NOM, TUV-Argentina 9 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE 5.2 Packing When packing the monitor into the carton, please follow the pictures as below. 1. Using the EPE bag to pack the monitor without base 2. Using the EPS to pack the monitor 10 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE 3. Putting the base, user manual, DVI-D cable and power cord in the position as the picture shows below. User manual Power cord DVI-D cable Base 11 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Level 1 Cosmetic / Appearance / Alignment Service Visual Inspection & Cleaning • Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners. • Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or covered. Your monitor should never be placed near or over a radiator or heat source, or in a built-in installation unless proper ventilation is provided. • Never push objects or spill liquid of any kind into this product. Software/Firmware Upgrade Process Hardware Requirement: 1) ISP board (715GT034-D for BenQ) 2) Printer cable(x1), VGA cable (x1), 12V DC power source 3) PC or notebook with parallel (printer) port x 1 Software Requirement: 1) PORT95NT.exe 2) Realtek_ISP_Tool 3Bank For BenQ ver4.3.exe 3) TPVDDC.exe Step 1: Install the “PORT95NT.exe” 1. Double click the icon to install the “PORT95NT”, and then restart the computer. Step 2: Writing the ISP data 1. Press the button 1 and connect the ISP board as follow: 1 Connect to PC LPT 12V DC input Connect to the VGA port of the monitor 12 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE 2. Open the software “Realtek_ISP_Tool 3Bank For BenQ ver4.3.exe”, and then click “RTD 2122 ISP” Note: The process of the ISP writing takes G2020HD for example. 3. Click “Main1: 64k”, and choose the file “BenQ G2020HD 2545LH _SEC.H00” 13 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE 4. Click “Open”, it will show the below picture 5. Click “Main2: 64~128K”, and choose the file “BenQ G2020HD 2545LH _SEC.H01” 6. Click “128~160”, and choose the file “BenQ G2020HD 2545LH _SEC_EXTEND.hex” 14 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor 7. Click BenQ G2200WE , if it is successful it will show the below pictures: 15 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Adjustment / Alignment Procedure The Control Panel 1. AUTO: Adjust vertical position, phase, horizontal position and pixel clock automatically. 2. “MENU” key: Activate OSD main menu and return to the previous menu or exit OSD. 3. ◄/Mode key: For Left/Decrease adjustment. The key is the hot key for Mode. 4. “Power”: Turn the power on or off. 5. ►/Contrast/Brightness key: For Right/Increase adjustment. The key is the hot key for Brightness and Contrast. 6. “ENTER” key: Enter sub menus and select items. For models with DVI inputs, this key is also the hot key for Input. OSD = On Screen Display. The hot-keys will display a graduated scale for adjusting the value of that setting, and will only operate while the OSD menu is not currently displaying. Hot-key displays will disappear after a few seconds of no key activity. Hot Key Mode The monitor keys perform as hot keys to provide direct access to particular functions whenever the menu isn't currently displaying on-screen. Brightness and Contrast Hot Keys Press the ► key to display the Brightness and Contrast indicators. Further press ◄ or ► keys, then the ENTER key to select Brightness or Contrast. The ► key will increase the level, while the ◄ key will decrease the level. To exit, press the MENU key. 16 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Mode Hot Key Press the ◄ key continually to switch between the 6 modes for the main window, including Standard, Movie, Game, Photo, sRGB, and ECO. The setting will take effect immediately. Input Hot Key Press the ENTER key to toggle between different PC video signal inputs that may be connected to your monitor. The setting will take effect immediately. Main Menu Mode You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the MENU key to display the following main OSD menu. There are four main OSD menus: 1. Display 2. Picture 3. Picture Advanced 4. System Use ◄ (left) or ► (right) keys to highlight a menu item, and press the ENTER key to enter the Menu item settings. The OSD menu languages may differ from the product supplied to your region. 17 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Display Menu 1. Press the MENU key to display the main menu. 2. Press ◄ or ► keys to select DISPLAY and then press the ENTER key to enter the menu. 3. Press ◄ or ► keys to move the highlight to a menu item and then press the ENTER key to select that item. 4. Press ◄ or ► keys to make adjustments or selections. 5. To return to the previous menu, press the MENU key. Item Auto Adjustment Function Operation Optimizes and adjusts the screen settings automatically for you. Press the ENTER The AUTO key is a ‘hot key’ for this function. key to select this When you connect a digital video output using a digital (DVI) option and make cable to your monitor, the AUTO key and the Auto adjustment. Range Adjustment function will be disabled. H. Position Adjusts the horizontal position of the screen image. V. Position Adjusts the vertical position of the screen image. Pixel Clock Adjusts the pixel clock frequency timing to synchronize with the analog input video signal. Not applicable to a digital input signal. Phase Adjusts the pixel clock phase timing to synchronize with the analog input video signal. Not applicable to a digital input signal. Picture Menu 18 Downloaded from ManualMonitor.com Manuals 0 to 100 Press ◄ or ► keys to adjust the value. 0 to 100 0 to 100 0 to 63 22″ LCD Color Monitor BenQ G2200WE 1. Press the MENU key to display the main menu. 2. Press ◄ or ► keys to select PICTURE and then press the ENTER key to enter the menu. 3. Press ◄ or ► keys to move the highlight to a menu item and then press the ENTER key to select that item. 4. Press ◄ or ► keys to make adjustments or selections. 5. To return to the previous menu, press the MENU button. Item Function Operation Range Press the ► key to Brightness Adjusts the balance between light and dark shades. increase the brightness and press the ◄ key to 0 to 100 decrease the brightness. Press the ►key to increase Contrast Adjusts the degree of difference between darkness the contrast and press the and lightness. ◄ key to decrease the 0 to 100 contrast. Press the ► key to Sharpness Adjusts the clarity and visibility of the edges of the subjects in the image. improve the crispness of the display and press the 1 to 5 ◄ key to have softness effect on the display. Color - Press ENTER to enter the Color menu. Normal Bluish Reddish Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Press ◄ or ► keys to select this option. Applies a warm tint to the image and is factory pre-set to the news print standard white color. Tailors the image color tint. The blend of the Red, Green and Blue primary colors can be altered to Press ◄ or ► keys and the • Red change the color tint of the image. Decreasing one ENTER key to select Red, (0 to 100) User or more of the colors will reduce their respective Green, or Blue. Then use Mode influence on the color tint of the image. e.g. if you Press ◄ or ► keys to (0 to 100) reduce the Blue level the image will gradually take make the color • Blue on a yellowish tint. If you reduce Green, the image adjustments. (0 to 100) • Green will become a magenta tint. Reset Resets the User Mode custom color settings to the Press ◄ or ► keys to YES Color factory defaults. adjust the settings. NO Press MENU to leave the Color menu. The function will increase the level of contrast to Press the ENTER key to Dynamic provide sharper and more detailed image quality. select this option. Press the • ON Contrast Activating Dynamic Contrast will disable Brightness or keys to change the • OFF and Contrast controls settings. 19 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Picture Advanced Menu 1. Press the MENU key to display the main menu. 2. Press ◄ or ► keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu. 3. Press ◄ or ► keys to move the highlight to a menu item and then press the ENTER key to select that item. 4. Press ◄ or ► keys to make adjustments or selections. 5. To return to the previous menu, press the MENU button. Item Function Operation Range Selects a picture mode that best suits the type of images shown on the screen. • Standard - for basic PC application. Standard • Movie - for viewing videos. • Game - for playing video games. Picture Mode • Photo - for viewing still images. • sRGB - for better color matching Press ◄ or ► keys to change the settings. Movie Game Photo sRGB representation with the peripheral devices, such as printers, DSCs, etc. • ECO – for saving electricity with low power consumption by providing minimum brightness for all running programs. Displays the preview of screen images under the selected mode from Picture Mode. The Senseye Demo Press ◄ or ► keys to ON change the settings. OFF geometric distortion. Press the or keys • Full • Full - Scales the input image to fill the screen. to change the settings. • Aspect screen will be divided into two windows; the left window demonstrates images of Standard mode, while the right window presents the images under the specified mode. This feature is provided to allow aspect ratio’s other than 16:10 to be displayed without Display Mode Ideal for 16:10 aspect images. • Aspect - Ideal for 4:3 aspect images. 20 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE System menu 1. Press the MENU key to display the main menu. 2. Press ◄ or ► keys to select SYSTEM and then press the ENTER key to enter the menu. 3. Press ◄ or ► keys to move the highlight to a menu item and then press the ENTER key to select that item. 4. Press ◄ or ► keys to make adjustments or selections. 5. To return to the previous menu, press the MENU button. Item Function Operation Range Selects the D-sub (analog) or DVI (digital) input. Use this to change Input the input to that appropriate to your Press ◄ or ► keys to change DVI video cable connection type. the setting. D-sub (VGA) Analog-only models do not have the Input function. OSD Settings - Press ENTER to enter the OSD Settings menu. • English • French • German • Italian Press ◄ or ► keys to change the settings. Language Sets the OSD menu Language. The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region. • Spanish • Polish/Japanese • Czech/Traditional Chinese • Hungarian/ Simplified Chinese • Serbo-Croatian • Romanian • Dutch • Russian • Swedish • Portuguese 21 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor H. Position V. Position Display Time BenQ G2200WE Adjusts the horizontal position of 0 to 100 the OSD menu. Adjusts the vertical position of the Press ◄ or ► keys to change OSD menu. the settings. 0 to 100 5 / 10 / 15 / 20 / 25 Adjusts the display the OSD menu. / 30 sec Press ◄ or ► keys to change the settings. To unlock the OSD controls when the OSD is preset to be OSD Lock Prevents all the monitor settings locked, press and hold the from being accidentally changed. "MENU" key for 15 seconds to YES When this function is activated, the enter the "OSD Lock" option and NO OSD controls and hotkey make changes. operations will be disabled. Alternatively, you may use ◄ or ► keys to select "NO" in the "OSD Lock" submenu from the "OSD Settings" menu, and all OSD controls will be accessible. Press MENU to leave the OSD Settings menu. DDC/CI* Information Allows the monitor settings to be Press the ENTER key to select ON set through the software on the this option. Press ◄ or ► keys OFF PC. to change the settings. Displays the current monitor Press the ENTER key to select property settings. this option. Resets all mode, color and Reset All geometry settings to the factory default values. Press ◄ or ► keys to change YES the settings. NO *DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics. 22 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Display Timing Table Hor. Frequency Ver. Frequency Pixel Clock (kHz) (Hz) (MHz) 640 x 350 31.47 70.09 25.18 VGA 640 x 480 31.47 59.94 25.175 VGA 640 x 480 37.50 75.00 31.500 VGA 720 x 400 31.47 70.08 28.321 VGA 800 x 600 37.88 60.32 40.000 VESA 800 x 600 46.88 75.00 49.500 VESA 832 x 624 49.72 74.55 57.283 MAC 1024 x 768 48.36 60.00 65.000 VESA 1024 x 768 60.02 75.03 78.750 VESA 1024 x 768 68.68 85.00 94.500 VESA 1152 x 720 44.86 60.00 66.750 CVT0.83MA 1152 x 870 68.68 75.06 100.000 MAC 1152 x 900 61.80 65.96 92.978 SUN 1280 x 768 47.396 60.0 68.25 CVT0.98M9-R 1280 x 960 60.00 60.00 108.000 VESA 1280 x 1024 63.98 60.02 108.000 VESA 1280 x 1024 79.98 75.02 135.000 VESA 1280 x 1024 91.15 85.02 157.500 VESA 1360 x 768 47.7 60.01 85.5 VESA 1440 x 900 55.94 59.89 106.500 CVT1.30MA 1440 x 900 55.94 59.89 88.75 1440 x 900 70.6 75 136.75 1660 x 1000 61.684 60.00 108.50 CVT1.60MA-R 1600 x 1200 75.00 60.00 162.000 VESA 1600 x 1200 93.80 75.00 202.500 VESA 1680 x 1050 65.29 60.00 146.250 CVT1.76MA 1680 x 1050 82.3 75 187 1920 x 1080 66.587 59.934 138.5 1920 x 1080 67.158 60.00 173.00 CVT2.07M9 1920 x 1200 74.04 60.00 154.000 CVT2.30MA-R 1920 x 1200 74.56 59.8 193.25 CVT2.30MA Pixel Format Source • Image disruption may occur as a result of signal frequency differences from graphic cards which do not correspond with the usual standard. This is not, however, an error. You may improve this situation by altering an automatic setting or by manually changing the phase setting and the pixel frequency from the “DISPLAY” menu. • To extend the service life of the product, we recommend that you use your computer's power management function. 23 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Factory OSD Menu Turn off the monitor, keep pressing the “MENU” buttons, and turn on the monitor, then when we press the MENU button, the factory OSD will be at the left top of the panel as below: BenQ Service Page 1. Trigger method: press “Menu” key and Power on. 2. Press the menu key will display the service page 3. Press the menu key will close the service page. 4. Power off will quit the service mode 5. At the service mode, the key function is same as normal OSD define. 6. The timer can only reset at the service mode by “Timer Reset” (Timer Reset moves to SI factory Area). And need to have a warning message to double confirm the reset function. The timer should record up to 99999 hours. 7. Add one select item for HDCP(DVI port),Mode1,Mode2 at Service menu Mode1: To enable the hot plug pin detection. (HDMI port default) Mode 2: To disable the hot plug pin detection. (DVI port default) 8. Add BenQ logo on/off item, the default is “on” 9. Add the auto power on item, the default is “off ” 10. Panel type define need to have the panel version. 11. F/W version need to define the dual or analog model. 24 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Level 2 Circuit Board and Standard Parts Replacement Product Exploded View Note: The parts information listed below are for reference only, and are subject to change without notice. Please go to http://cs.tpv.com.cn/hello1.asp for the latest information. Item Part NO. Description QTY Unit 1 A34G0639ADPA1B0130 BEZEL(L22W-7BENQ) 1 PCS 2 Q23G3178881 2A LOGO FOR 22 1 PCS 3 A33G0249BAAA1C0100 POWER BUTTON 1 PCS 4 A33G0250ADQ 1C0100 LENS 1 PCS 5 A33G0248ADP 2L0100 KEY PAD 2 1 PCS 6 A33G0248ADP 1L0100 KEY PAD 1 1 PCS 7 KEPC7QB4 KEY BOARD 1 PCS 8 750GLSC0L017FN PANEL LTM220M1-L01 8FN(8FP) FZ SEC 1 PCS 10 756GQ8CB RJ001 MAIN BOARD 1 PCS 00 25 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE 12 PWPC9C42MQAA POWER BOARD 1 PCS 14 A15G0364101 MAINFRAME 1 PCS 15 A34G0640ADP 1B0130 REAR COVER22" 1 PCS 16 A33G0258ADPC1L0100 LOGO COVER 1 PCS 20 A37G0068 HINGE 1 21 A33G0335ADP 1L0118 STAND-FRONT 1 23 A34G0642ADP 1B0130 STAND-BACK 1 24 A33G0251ADP 1L0100 CABLE CLIP 1 25 A34G0641ADP 1B0133 BASE 1 26 Q12G6600 8 PORON FOOT 1 27 Q12G6600 17 PORON FOOT 1 Part NO. Description 1 SCREW Item QTY Unit 9 0M1G1730 6120 MAIN BOARD & MAINFRAME 2 PCS 11 0M1G1730 6120 POWER BOARD & MAINFRAME 4 PCS 13 0M1G 130 5120 PANEL & MAINFRAME 4 PCS 17 AM1G1740 10 47 CR3 REARCOVER &HINGE & MAINFRAME 2 PCS 18 0M1G 130 REARCOVER & MAINFRAME 1 PCS 19 0Q1G1840 10120 HINGE &REARCOVER 2 22 0M1G1740 10120 HINGE&STAND BACK Part NO. Description Q44GC049101 5 47 CR3 ART. QTY. Unit EPS 1 PCS Q44GC049201 EPS 1 PCS Q44GC049881 3A 22″ LCD CARTON 1 PCS 26 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Six Angles’ View 27 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Product Disassembly 1). Back View as Fig1 Place the monitor face down on a smooth surface as Fig 1. Be careful to avoid scratch and injury during the uninstall. Fig1 2).Remove the STAND-BASE ASS'Y Remove the two screws in red to remove the STAND-BASE ASS'Y as Fig2. Fig2 28 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE 3).Remove the Rear Cover and Bezel The arrows in blue are the hook that we should put attention to when remove the rear cover. Use plastic putty knife to release the 5 hooks on the bottom, 8 hooks on the top, 4 hooks on the left, 4 hooks on the right and remove the only one screw in red as Fig.3 on the rear cover, then you can easily remove the rear cover and bezel. Fig.3 29 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE 4).Remove the Panel Remove the 4 screws on the side of main frame first, and then disconnect the Lamp Connections and LVDS Cable connection. SCREWS FFC CABLE Lamp Connection 30 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE 5).Remove the Main Board and Power Board Remove the screws in red and disconnect the all connections, at last you can get the Main Board and Power Board as follow. FFC CABLE MAIN BOARD POWER BOARD 31 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Block Diagram Main Board Crystal 24MHz Panel Interface (CN601) (X401) Key Control Interface (CN202) Flash ROM MCU Scalar IC RTD2122L-LF IC RTD2545LH-GR (U401) (U501) AS431AN-E1 (U402) RGB H/V sync DSUB_SCL DSUB_SDA RXN/P RXCN/P DVI_SCL D-Sub Connector DVI_SDA (CN101) DVI-D Connector (CN102) 32 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Power Board 5V Rectifier and Filter Transformer Bridge Rectifier and Filter EMI filter T901 12V Rectifier and Filter Start Circuit: R904,R932,R933 CN902 5V Over Voltage Protect PWM Control (IC901) Feedback Circuit 12V ON/OFF Output Circuit MOSFET Q805、Q806 DC Convert Circuit Lamp Feedback Circuit Over Voltage Protect PWM Control IC (801) ON/OFF Control DIM Control 33 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Schematic Diagram Main Board CN201 CMVCC 1 2 3 4 5 6 7 8 9 CMVCC CMVCC BKLT-VBRI BKLT-EN C_PANEL_INDEX Volume# Mute FB202 MVCC DIM# {4} PANEL_ID# Volume# Mute {4} {4} {4} NC CMVCC FB201 VCC3 U201 3 VIN VOUT 2 VSS 120Ω CONN + C204 C202 AP1117E33LA C205 + 1 100UF25V 0.1uF/16V C203 100UF25V 0.1uF/16V VCC3 R202 4K7 1/16W BKLT-EN R201 200Ω 1/16W C206 0.1uF/16V Q202 MMBT3904 INV_ON# {4} VCC3 R207 120R 1/16W CN202 KEY 0 {4} KEY 1 {4} POWER_KEY # {4} R208 120R 1/16W 2 KEY 0 KEY 1 POWER_KEY # LED_G LED_R 1 2 3 4 5 6 R210 Q204 LED_R# {4} ZD203 LED_R 2 2 C209 C201 ZD201 C210 0.1uF/16V LED_G LED_G# {4} 1 1 10K 1/16W MMBT3906 RLZ5.6B 0.1uF/16V RLZ5.6B 0.1uF/16V RLZ5.6B 1 Q205 1 R213 3 ZD202 2 3 MMBT3906 2 CONN 10K 1/16W 1 T P V ( Top 絬 隔 瓜 絪 腹 Key Component Date 34 Downloaded from ManualMonitor.com Manuals Victory Electronics Co . , Ltd. ) G2507-M01-K-X-16-091228 3.POWER Monday , December 28, 2009 OEM MODEL Size C TPV MODEL Rev 1.0 称爹 <称爹> PCB NAME Sheet 715G2507-2-K 3 of 7 22″ LCD Color Monitor BenQ G2200WE DSUB_V {4} R301 100R 1/16W R303 100R 1/16W RTD_H RTD_V {5} {5} 2 2 R302 0R05 1/16W ZD302 ZD303 R304 R305 2K2 1/16W 2K2 1/16W RLZ5.6B RLZ5.6B C302 C303 FB302 33pF 1 1 VGA_B+ 1 R306 100R 1/16W C304 33pF 2 19R BEAD RTD_B+ RTD_B+ {5} RTD_B- {5} RTD_G+ {5} RTD_G- {5} RTD_R+ {5} RTD_R- {5} CN301 16 C305 5pF/50V DDC1_SDA 2 DDC1_SDA 2 {4} 11 VGA_B- RTD_B- 2 ZD304 ZD305 RLZ5.6B RLZ5.6B 0.047uF FB301 VGA_G+ 1 22 OHM 1/10W 17 ZD301 ZD307 RLZ5.6B RLZ5.6B R309 100R 1/16W C307 2 19R BEAD RTD_G+ DB15 C308 5pF/50V R310 0.047uF 75 OHM 1/4W R312 100R 1/16W C309 1 1 VGA_BVGA_B+ VGA_GC318 VGA_G+ VGA_R- 100NF 25V VGA_R+ 0.047uF 75 OHM 1/4W R308 100R 1/16W C306 DSUB_CONNECT {4} 100R 1/16W DSUB_5V 1 DSUB_H VGA_CON DSUB_5V 2 DSUB_V R311 10 5 9 4 8 3 7 2 6 1 15 22 OHM 1/10W R328 14 100 OHM 1/10W R329 13 100 OHM 1/10W R428 12 DDC1_SCL DDC1_SCL 1 R426 {4} R307 RTD_G- VGA_G0.047uF FB303 VGA_R+ 1 R313 100R 1/16W C301 2 19R BEAD RTD_R+ DVI_5V CN602 100R 1/16W DVII_DETECT {4} DDC2_SCL DDC2_SDA DDC2_SCL DDC2_SDA 75 OHM 1/4W R315 100R 1/16W C311 VGA_R- RTD_R0.047uF D315 D310 D313 RLZ5.6B RLZ5.6B RLZ5.6B Q301 RX0P RX0N RX1P RX1N RX2P RX2N R326 100K 1/16W {5} {5} {5} {5} {5} {5} RXCP RXCN {5} {5} 1 0.1uF/16V 2 2 C316 11 3 19 22 {4} {4} 0.047uF 2 R316 10K 1/16W R318 R319 R320 R321 R322 R323 18 17 10 9 2 1 13 12 5 4 21 20 23 24 10R 10R 10R 10R 10R 10R R324 R325 1/16W 1/16W 1/16W 1/16W 1/16W 1/16W 10R 1/16W 10R 1/16W RX0P RX0N RX1P RX1N RX2P RX2N RXCP RXCN R327 4K7 1/16W HPD_CTL MMBT3904 3 D305 BAV99 150 OHM FB305 1 2 3 D307 BAV99 1 2 3 D314 BAV99 1 2 3 3 D309 BAV99 1 2 D308 BAV99 1 2 3 D306 BAV99 1 2 D311 BAV99 1 3 D304 BAV99 2 2 1 RLZ5.6B 3 ZD312 1 26 25 JACK R317 HOT_PLUG R314 2 GND GND DAT0+ DAT0DAT1+ DAT1DAT2+ DAT2DAT3+ DAT3DAT4+ DAT4DAT5+ DAT5clk+ clk- 150 OHM FB304 1 1/3shield 2/4shield 0/5shield clk shield 8 15 6 7 14 16 1 VSY NC SY NC GND DDC SCL DDC SDA +5V HPD C310 5pF/50V CMVCC C317 2007-02-06 add for EMI 0.1uF/16V 3 D302 BAV99 D303 BAV99 1 2 1 CMVCC 2 1 2 D301 BAV99 2 R332 200 OHM 1/10W 3 R331 200 OHM 1/10W 3 R330 200 OHM 1/10W VGA_B+ VGA_G+ DGND VGA_R+ GND POWER ZD309 1 RLZ6.2B T P V ( Top 絬 隔 瓜 絪 腹 Key Component Date Victory Electronics Co . , Ltd. ) G2507-M01-K-X-16-091228 4.INPUT Monday , December 28, 2009 G2507-H-K-X-2-070618 35 Downloaded from ManualMonitor.com Manuals OEM MODEL TPV MODEL PCB NAME Sheet 715G2507-2-K 4 of 7 Size C Rev 1.0 称爹 <称爹> 22″ LCD Color Monitor 150 OHM FB401 DSUB_5V BenQ G2200WE DVI_5V CMVCC D402 BAV70 D401 2 1 NC MCU_VCC_S MCU_VCC MCU_VCC 3 CMVCC D403 C404 MCU_VCC_S R405 R406 R407 R402 1K 1/16W C412 NC 1uF 10V R403 3.9KΩ 1/16W NC NC NC Q401 MMBT3904 C402 NC LL4148 U403 1 2 3 4 3 U402 AZ431AN-AE1 R404 10K 1/16W 1 2 8 7 6 5 R408 R409 R410 NC NC NC WP IICSCL IICSDA NC MCU_VCC BAT54C NC VCC NC WC NC SCL VSS SDA MCU_VCC 40 39 38 37 36 35 34 33 P1.0/T2 P1.1 P1.2 P1.3 P1.4 P1.5 P1.6 P1.7 R416 10K 1/16W C403 0.1uF/16V 1 P6.7 P6.6/CLKO1 P6.5 P6.4 P6.3/ADC3 P6.2/ADC2 P6.1/ADC1 P6.0/ADC0 27 26 25 24 23 22 21 20 R427 NC R429 0R05 1/16W CRY STAR_OUT DSUB_V DSUB_V DSUB_V1 DSUB_CONNECT R433 100R 1/16W R434 100R 1/16W R435 100R 1/16W NC NC NC NC NC NC 18 19 6 7 U401 RTD2122L-GR 24mhz X401 R415 6K8 1/16W RTD2120L VSS XO XI P3.2/INT0 P3.3/INT1 P3.4/T0 P3.5/T1 P7.6/CLKO2 P7.7 28 2 POWER_KEY # KEY 1 KEY 0 {3} CRY STAR_OUT {5} MVCC DSUB_CONNECT {3} R431 POWER_KEY # {2} KEY 1 {2} KEY 0 {2} R438 3.9K OHM 1% 1/16W VSY NC R425 10K 1/16W R401 3.9K OHM 1% 1/16W ASCL1/P3.0/RXD ASDA1/P3.1/TXD 32 31 30 29 R437 3.9K OHM 1% 1/16W NC NC NC NC 17 9 10 11 12 13 14 MCU_VCC 42 43 4K7 1/16W 41 P5.0/PWM0 P5.1/PWM1 P5.2/PWM2 P5.3/PWM3 P5.4/PWM4 P5.5/PWM5 DSCL2/P5.6 DSDA2/P5.7 15 16 PANEL_VCC VCC 4K7 1/16W C409 NC 100R 1/16W LED_G# LED_R# RTD_SD3/SDI {5} RTD_SCLK {5} RTD_SCLK 4 R413 R414 4K7 1/16W LED_G# LED_R# R442 R412 4K7 1/16W RTD_SD3/SDI 5 8 {3} DVII_DETECT {5} HPD_CTL R411 4K7 1/16W C405 C406 10UF50V 0.1uF/16V IICSDA IICSCL WP 44 45 46 47 48 1 2 3 DDC1_SCL DDC1_SDA {2} {2} + RST R443 NC/100R 1/16W NC/100R 1/16W NC/1K 1/16W 1K 1/16W 100R 1/16W 100R 1/16W 100R 1/16W 100R 1/16W R444 DDC1_SCL DDC1_SDA R420 R422 R423 R424 R430 R432 R441 R440 4K7 1/16W {3} {3} Volume# Mute PANEL_ID# DIM# PPWR_ON# INV_ON# DDC2_SCL DDC2_SDA 4K7 1/16W Volume# Mute PANEL_ID# DIM# PPWR_ON# INV_ON# DDC2_SCL DDC2_SDA 1K 1/16W 1K 1/16W {2} {2} {2} {2} {6} {2} {3} {3} R451 R445 R454 R453 4K7 1/16W MCU_VCC_S MCU_VCC_S MCU_VCC_S VCC3 6K8 1/16W R436 10K 1/16W C410 0.1uF/16V MCU_VCC R439 6K8 1/16W C401 10pF C411 10pF T P V ( Top 絬 隔 瓜 絪 腹 Victory Electronics Co . , Key Component Date 36 Downloaded from ManualMonitor.com Manuals Ltd. ) G2507-M01-K-X-16-091228 5.MCU/RTD2120L Monday , December 28, 2009 OEM MODEL Size B TPV MODEL Rev 1.0 称爹 <称爹> PCB NAME Sheet 715G2507-2-K 5 of 7 BenQ G2200WE BJT_B 22″ LCD Color Monitor 1.8AVCC FB501 C507 1uF/10V {3} {3} {3} {3} RXO0- RXO0+ 37 TXO0- TXO0+ DGND 38 39 PGND {4} RTD_SCLK RTD_SD3/SDI SDA RTD_SCLK RTD_SD3/SDI 41 RTD_DDCSDA 43 42 SCL DDCSDA/PWM1/IRQ {3} CRYSTAR_OUT CRYSTAR_OUT RTD_DDCSCL 44 45 TMDS_VDD 46 B- TXE1- 15 RTD_R- 36 RXO1- 35 RXO1+ 34 RXO2- 33 RXO2+ 32 RXOC- 31 RXOC+ 30 RXO3- 29 RXO3+ 28 RXE0- 27 RXE0+ 26 RXE1- 25 RXE1+ RXO0RXO0+ RXO1RXO1+ RXO2RXO2+ LVDS_O6 LVDS_O7 LVDS_O8 LVDS_O9 RXOCRXOC+ RXO3RXO3+ LVDS_E0 LVDS_E1 LVDS_E2 LVDS_E3 RXE0RXE0+ RXE1RXE1+ LVDS_E4 LVDS_E5 LVDS_E6 LVDS_E7 LVDS_E8 LVDS_E9 RXE2RXE2+ RXECRXEC+ RXE3RXE3+ LVDS_O[0..9] {6} LVDS_E[0..9] {6} R1.8DVCC T P V ( Top 絬 隔 瓜 絪 腹 Victory Electronics Co . , Date 37 Ltd. ) G2507-M01-K-X-16-091228 Key Component Downloaded from ManualMonitor.com Manuals RXOCRXOC+ LVDS_O0 LVDS_O1 LVDS_O2 LVDS_O3 LVDS_O4 LVDS_O5 TXE2- TXE2+ 24 14 RTD_G+ TXE1+ RXE2- 13 RTD_GRTD_GRTD_G+ RTD_RRTD_R+ TXE3- B+ 23 12 TXE0+ 22 11 ADC_GND RXE2+ RTD_B+ RTD_BRTD_B+ TXE0- G- {3} RTD_B- AHS RXE3- {3} 9 10 TXO3+ 21 DGND TXO3- RTD2545LH-GR AVS RXE3+ RTD_H V7/RXCN PGND 8 TXOC+ 20 RTD_H RTD_V V6/RXCP DGND {3} 7 TXOC- VCCK RTD_V 6 RXCN TXO2+ V5/RX0N BJT_B {3} RXCP V4/RX0P 19 RXCN TXO2- 18 RXCP {3} 5 TXO1- V3/RX1N BJT_B {3} RX0N U501 TXO1+ R1.8DVCC RX0N 4 ADC_VDD RX0P {3} 3 RX0P V2/RX1P R+ {3} RX1N V1/REXT 17 RX1N 2 16 {3} RX1P RTD_R+ RX1P R1.8DVCC 1 {3} DDCSCL/PWM0 R503 1K 1/16W VCLK/RX2P VCC3 TMDS_VDD RX2N RTD_DDCSDA RTD_DDCSCL R- 100R 1/16W 100R 1/16W 48 R508 R509 G+ DDC2_SDA DDC2_SCL V0/RX2N {4} {4} 47 C503 0.1uF/16V RX2P FB502 120Ω XIN RX2N TMDS_VDD RX2P {3} VCC3 TMDS_VDD DGND {4} {4} C502 0.1uF/16V C506 C501 C505 22uF50V 0.1uF/16V 1uF/10V R1.8DVCC + 40 FB503 120Ω VCCK 3.3Ω 2W R507 150 OHM R1.8DVCC TXE3+ VCC3 Q501 KN2907AS Q502 KN2907AS 6.RTD2525L Monday , December 28, 2009 OEM MODEL Size B TPV MODEL Rev 1.0 称爹 <称爹> PCB NAME Sheet 715G2507-2-K 6 of 7 22″ LCD Color Monitor BenQ G2200WE LVDS Panel ( FFC Type ) CN601 {5} {5} LVDS_O[0..9] LVDS_E[0..9] 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 RXO0RXO0+ RXO1RXO1+ RXO2RXO2+ LVDS_O0 LVDS_O1 LVDS_O2 LVDS_O3 LVDS_O4 LVDS_O5 RXO0RXO0+ RXO1RXO1+ RXO2RXO2+ LVDS_O6 LVDS_O7 LVDS_O8 LVDS_O9 RXOCRXOC+ RXO3RXO3+ RXOCRXOC+ RXO3RXO3+ RXE0RXE0+ LVDS_E0 LVDS_E1 LVDS_E2 LVDS_E3 RXE0RXE0+ RXE1RXE1+ RXE1RXE1+ LVDS_E4 LVDS_E5 LVDS_E6 LVDS_E7 LVDS_E8 LVDS_E9 RXE2RXE2+ RXECRXEC+ RXE3RXE3+ RXE2RXE2+ RXECRXEC+ RXE3RXE3+ PANEL_VCC CMVCC 3D R605 4K7 1/16W R601 10K 1/16W C603 220N 10V 2 R604 PPWR_ON# PPWR_ON# 1 R602 330R 1/8W 5% C602 R606 0.01uF/25V PANEL_VCC Q601 AO3401 47K 1/16W Q602 MMBT3906 FB601 120Ω 3 {4} 2 S 1G AO3401L NC 47K +-5% 1/8W R603 PANEL_VCC + TPV ( Top 絬 隔 瓜 絪 腹 Key Component Date Victory Electronics Ltd. ) G2507-M01-K-X-16-091228 OEM MODEL TPV MODEL PCB NAME 7.OUTPUT Monday , December 28, 2009 38 Downloaded from ManualMonitor.com Manuals Co . , C604 47UF25V Sheet 715G2507-2-K 7 of 7 PANEL_VCC Size A Rev 1.0 称爹 <称爹> 22″ LCD Color Monitor BenQ G2200WE Power Board L904 1.1uH 73G 253191 L ! D901 R932 PS102R4.7 K 61G1206472 93G 6038P52T VCC C908 22uF/50V 3 6 1 8 3 R917 1K +-5% 1/8W 61G0805102 2 2 D916 1N4148W 93G 6432S D915 1N4148W 93G 6432S C924 0.01uF 65G0805103 32 R912 ZD922 RLZ5.1B 93G 39S 25 T ZD921 RLZ13B 93G 39S 40 T R925 1KOHM +-5% 1/8W IC903 PC123X2Y FZOF 56G 139 3A FB901 BEAD 71G 55 29 R927 3.6KOHM +-1% 1/8W 61G08053601FY 2 2 1000uF M 16V Q901 STP9NK65ZFP 57G 724 11 10K 1/8W 61G0805103 R940 33KOHM +-1% 1/8W 61G08053302FY 65G0805104 32 R924 1.5KOHM +-5% 1/8W 61G0805152 Y C939 2 1 C911 0.22uF/25V R910 1 10 OHM +-5% 1/4W C916 0.1uF + POWER X'FMR D903 1N4148W 93G 6432S R938 0.001uF/250V FG 8 7 6 5 IC901 TEA1530AT ZD923 RLZ20B ! 0.001uF/250V 2 12 4 1N4148W C901 Vcc DRAIN GND HVS PROTECT DRIVER CTRL SENSE FUSE 84G 56 4 B 470UF16V + 67G215S4713KV D905 SP1060 2 3 D904 1 2 3 4 +5V C915 FB902 BEAD 71G 55 29 R907 NC F903 10 31 L901 73L 174 40 HG 1 C902 R915 220K 1/8W R911 1K +-5% 1/8W 1 4 R933 4.7 K C932 R939 NC 0.001uF 65G0805102 32 L903 1.1uH 73G 253191 L C929 0.001uF 65G1206102 72 R962 100Ω 1/4W 11 6 4 D900 R906 PR1007R NC 93G1100 1152T R909 10 OHM +-5% 1/4W 61G1206100 1 2 4 !2 22K 1/8W C909 0.22uF/50V R913 10K 1/8W L902 17.0mH ! R961 100Ω 1/4W + C907 R934 0.1uF 220 OHM 1/4W R935 100Ω 1/4W 7 1 4 C941 NC 5 1 2 - FB903 BEAD 71G 57G601 R904 4.7 K 61G1206472 3 C905 120uF450V + Q903 PMBS3904 57G 417 4 1 3 2 ! R943 1K 1/8W 61G0805102 1 D907 NC R905 NC R914 0.27Ω 2W 61G152M27852T IC904 KIA431A-AT/P 56G 158 12 R942 1K +-5% 1/8W 61G0805102 Y R926 10K +-5% 1/8W 61G0805103 R916 4.7 KOHM +-5% 1/8W 61G0805472 2 3 73L 174 55 LG GP R931 8K2 1/8W 61G0805822 C903 0.47uF/275V 63G 10747410V R930 2.43KOHM +-1% 1/8W 61G08052431FY C925 NC CN902 CONNECTOR 95G8014 9D 57 C928 0.0012uF 65G0805122 31 +5V R901 680KΩ 1/4W 61G1206684 R903 680KΩ 1/4W C921 +12V R902 680KΩ 1/4W 65G306M4722BP C930 0.1uF 65G0805104 32 t +12V F902 0 OHM +-5% 1/4W 61G1206000 4 ZD902 RLZ 13B 93G 39S 40 T 9 1 + 2KBP08M 2A 800V 93G 50460510 T901 4 680uF/25V + C917 + C918 680uF/25V 67G215B6814RV NC 67G215B6814RV + 2 BD901 D906 SP10100 93G 60267 3 1 1 C910 0.0015uF/2KV 65G 2K152 2T6921 C922 1 R920 100Ω 1/4W R908 C906 100KΩ 2W 0.0015uF/2KV 65G 2K152 1T GP61G152M10452T R946 R945 R944 R941 1K 1/4W 2 C912 0.001uF 65G1206102 72 NC R918 100Ω 1/4W 61G1206101 R919 100Ω 1/4W C931 0.1uF 65G0805104 32 1 2 3 4 5 6 7 8 9 10 VAR901 NC NR901 NTCR 61G 58080 WT F901 4.0A/250V FUSE DIM 3 ! 2 ON/OFF FG 1 CN901 SOCKET 87G 501 32 S OEM MODEL Size A3 絬 隔 瓜 絪 腹 G2639-3-2-X-3-100112 TPV MODEL Rev 1.0 Key Component 01.COVER PCB NAME T P V ( Top Date 39 Downloaded from ManualMonitor.com Manuals Victory Electronics Co . , Tuesday , January 12, 2010 Ltd. ) Sheet 715G2639-3-2 1 of 3 称爹 22″ LCD Color Monitor BenQ G2200WE C841 R805 61G1206471 + 470UF/25V 67G215D4714KV C828 0.1uF 65G0805104 32 Q803 PMBS3904 R829 61G1206150 65G0805152 31 D806 1N4148W 93G 6432S Q805 C805 1000PF 65G0805103 32 R813 1M +-5% 1/8W 61G0805105 Y R817 36KOHM +-1% 1/8W 6 7 5 G C819 1 2 R841 360 OHM +-1% 1/8W 0.047UF 65G0805473 32 R826 330 OHM +-1% 1/8W 61G0805330 0F R834 3KOHM +-1% 1/8W 61G08053001FF R837 10 OHM +-5% 1/4W 61G1206100 C807 0.01uF 65G0805103 32 IC801 OZ9938GN 56G 608 10 C806 1uF/25V 65G0805105 22 R846 NC C809 0.047uF C810 470PF 50V NC R811 61G0805103 16 15 14 13 12 11 10 9 C808 DIM R816 1M +-5% 1/8W 61G0805105 Y R803 10K 1/8W 61G0805103 390K+-5% 1/8W 10KOHM +-5% 1/8W R808 D807 1N4148W 93G 6432S 4 3 S G S 2 1 R810 100KOHM +-5% 1/8W 61G0805104 R842 10 OHM +-5% 1/4W 61G1206100 1 2 DRV1 PGND 3 VDDA DRV2 4 TIMER GNDA CT 5 DIM 6 ISEN SSTCMP LCT 7 VSEN ENA 8 OVPT NC1 NC2 R850 750 OHM +-5% 1/8W 61G0805751 Y 2 D D 8 61G0805303 AM9945N-T1-PF R807 22 OHM +-5% 1/4W 61G1206220 1 3 30K 1/8W D812 NC ! HV LV CONN 033G8021 2E U D802 BAV99 93G 64 33 R822 6.2MΩ 1/2W 61G212Y 625 KT 100K 1/8W R827 57G 763 14 D D D815 R812 10K 1/8W 61G0805103 R854 15 OHM +-5% 1/4W C802 1uF/25V 65G0805105 22 NC C803 NC C842 3PF/3KV C813 1500PF 50V 2 C801 0.1uF 65G0805104 32 1 R802 10K 1/8W 61G0805103 CN802 1 2 9 R825 61G1206150 ZD801 RLZ5.6B 93G 39S 24 T Q801 PMBS3904 57G 417 4 ON/OFF JUMP OPT2 15 OHM +-5% 1/4W R801 10K 1/8W 61G0805103 3 6 7 R823 100PF 50V 470 OHM +-5% 1/4W Q802 PMBS3904 CN801 CONN 033G8021 2E U 65G 6J1506ET C821 470PF R804 300KΩ 1/8W 61G0805304 15pF/6KV ! HV LV JUMP L801 L C811 R853 6.2KOHM +-5% 1/8W R806 10K 1/8W 61G0805103 ! 4 3 5 +12V 1 2 OPT1 R836 1K +-5% 1/8W 61G0805102 Y 4 T801 POWER X'FMR 8 1 2 R814 62KOHM +-5% 1/8W 61G0805623 T802 1POWER X'FMR 8 2 R828 61G1206150 C834 9 1 R832 6.2MΩ 1/2W 3 61G212Y 625 KT 2 15 OHM +-5% 1/4W C820 470PF 30K 1/8W R830 100PF 50V G 4 S 3 R852 D808 1N4148W D814 93G 6432S NC R831 6.2 KOHM +-5% 1/8W 5 D 6 D 7 G 2 S AM9945N-T1-PF 1 D813 NC 57G 763 14 D D 8 Q806 61G0805303 ! CN804 CONN 033G8021 2E U OPT4 OEM MODEL Size A3 絬 隔 瓜 絪 腹 G2639-3-2-X-3-100112 TPV MODEL Rev 1.0 Key Component 01.COVER PCB NAME Date 40 L802 L R824 750 OHM +-5% 1/8W 61G0805751 Y HV LV R839 NC T P V ( Top Downloaded from ManualMonitor.com Manuals 1 2 D804 BAV99 93G 64 33 C840 3PF/3KV 100K 1/8W R855 D801 1N4148W 93G 6432S CN803 CONN 033G8021 2E U 3 6 7 15 OHM +-5% 1/4W R819 61G1206150 C823 1000PF 50V 65G0805152 31 ! HV LV 2 C829 0.1uF 65G0805104 32 ! R843 1K +-5% 1/8W 61G0805102 Y 4 + 4 3 5 C815 470UF/25V 67G215D4714KV 1 2 OPT3 1 C814 0.22uF/50V 65G0805224 32 15pF/6KV 65G 6J1506ET C804 1uF/16V 65G0805105 12 Victory Electronics Co . , Tuesday , January 12, 2010 Ltd. ) Sheet 715G2639-3-2 1 of 3 称爹 22″ LCD Color Monitor BenQ G2200WE Key Board LED_RED# 3 1 LED_GRN# LED001 LED 1 2 3 4 5 6 2 CN001 LBADC1 LBADC2 DC_POWERON LED_GRN# LED_RED# C001 C002 C003 C004 C005 NC/0.001uF NC/0.001uF NC/0.001uF NC/0.001uF NC/0.001uF CONN R003 R002 1.8K 1 / 1 0 W 3K 1 / 1 0 W R006 R007 1.8K 1 / 1 0 W 3K 1 / 1 0 W R004 R005 1.8K 1 / 1 0 W 3K 1 / 1 0 W ENTER 2 ZD001 C006 SW NC 0.1uF SW SW002 0.1uF C008 SW003 1 ZD004 1 1 NC ZD003 RIGHT POWER 2 C010 SW 0.1uF 0.1uF 2 ZD005 C009 SW SW004 NC ZD002 C007 0.1uF 1 SW005 NC SW 2 NC C011 SW006 ZD006 NC 1 1 0.1uF LEFT AUTO MENU SGND SW001 SW 2 2 SGND SGND SGND SGND SGND SGND SGND GND SGND SGND T P V ( Top 絬 隔 瓜 絪 腹 Victory Electronics G2695-C-1-X-2-070604 Key Component Date 41 Downloaded from ManualMonitor.com Manuals SGND 02.KEY BOARD Sunday , July 08, 2007 Co . , Ltd. ) OEM MODEL Size TPV MODEL Rev PCB NAME Sheet 称爹 2 of 2 B C <称爹> 22″ LCD Color Monitor BenQ G2200WE Troubleshooting Frequently asked questions (FAQ) The image is blurred: Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in the "Adjusting the refresh rate" section on the link "Adjusting the Screen Resolution". It is normal for blurring to occur due to conduction losses in extension cables. You can minimize these losses by using an extension cable with better conduction quality or with a built-in booster. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link "Adjusting the Screen Resolution" on the CD. Select the native resolution. Pixel errors can be seen: One of several pixels is permanently black, one or more pixels are permanently white, one or more pixels are permanently red, green, blue or another color. • Clean the LCD screen. • Cycle power on-off. • These pixels are permanently on or off and that is a natural defect occurs in LCD technology. The image has a faulty coloration: It has a yellow, blue or pink appearance. Select MENU > PICTURE > Color > Reset Color, and then choose “YES” in the “Caution” message box to reset the color settings to the factory defaults. If the image is still not correct and the OSD also has faulty coloration, this means one of the three primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. No image can be seen: Is the prompt on the display illuminated in green? If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read the “Preset display modes” section from the link "Adjusting the Screen Resolution". Faint shadow from the static image displayed is visible on the screen: • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. 42 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. Is the prompt on the display not illuminated at all? Check the power supply mains socket, the external power supply and the mains switch. The image is distorted, flashes or flickers: Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the "Display Mode" function to set a proper aspect ratio for the input sources. The image is displaced in one direction: Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. The OSD controls are inaccessible: • To unlock the OSD controls when the OSD is preset to be locked, press and hold the “MENU” key for 15 seconds to enter the “OSD Lock” option and make changes. • Alternatively, you may use or keys to select “NO” in the “OSD Lock” submenu from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible. If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: [email protected] 43 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Main Board (1) No Power No power Press power key and look if the picture is normal NG Please reinsert and make sure the DC of 12V is normal NG Reinsert or check the power section OK Check CN201 PIN3, 4 = 5V NG Check converter board OK Measure U201 Pin2=3.3V NG Replace U201 OK Check if X401 oscillate waveforms are normal NG OK Check U401 44 Downloaded from ManualMonitor.com Manuals Replace X401 22″ LCD Color Monitor BenQ G2200WE (2) No picture No picture Check CN201 PIN3, 4 = 5V NG Check convert board OK Measure U201 Pin2=3.3V OK NG Replace U201 X401 oscillate waveforms are normal OK NG Replace X401 Check U401 OK NG Replace U401 Check if the sync signal from computer is output and video cable is connected normally NG Input the sync signal of computer, or change the cable 45 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE (3) White screen White Screen Measure Q602 base NG X401 oscillate waveform is normal is low level? OK NG OK Check Q602 is broken or Replace X401 Check U401 CN601 solder? NG OK Check Correspondent NG OK component. Check reset circuit of U401 i l NG Replace Panel Check Correspondent component. 46 Downloaded from ManualMonitor.com Manuals Replace U401 22″ LCD Color Monitor BenQ G2200WE Power Board No Power Check ZD902=12V NG Check AC line volt 110V or 220V OK NG Check AC input Check the voltage of C905 (+) OK NG Check bridge rectified circuit and F901 circuit Check start voltage for the pin5 of IC901 NG Check R905, R906, R907 OK Change IC901 Check the auxiliary voltage is bigger than 10V and smaller than 20V OK 1) Check IC901 NG 2) Check R909/D901/C903 circuit Check IC901 pin3 PWM wave OK NG Check IC901 Check T901, IC903, D906, D907, D905, D900, ZD901 47 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE W / LED, No Backlight Check Inverter input =12 V NG OK Check adapter and T801 Check ON/OFF signal NG OK Check Interface board or main board Check IC801 PIN4 =5V NG OK Change ON/OFF circuit Check IC801 PIN1 PWM wave NG OK Check IC801 Check Q805, Q806 Drain wave OK NG Change Q805, Q808 Check the output of T801 OK NG Change T801 Check connecter & lamp, feedback and protect circuit 48 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Key Board OSD is unstable or not working N Is Key Pad Board connecting normally? Connect Key Pad Board Y N Replace Button Switch Is Button Switch normally? Y N Is Key Pad Board normally? Replace Key Pad Board Y Check Main Board 49 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE PCB LAYOUT Main Board 50 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE 51 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Power Board 52 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE 53 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Key Board 54 Downloaded from ManualMonitor.com Manuals 22″ LCD Color Monitor BenQ G2200WE Appendix 1 – Screw List / Torque (TC9SRJDBMWBFHN) Part No. Type Description Quantity Torque 0M1G1730 6120 M3*6 MAIN BOARD & MAINFRAME 2 6 ± 1kgf.cm 0M1G1730 6120 M3*6 POWER BOARD & MAINFRAME 4 6 ± 1kgf.cm 0M1G 130 5120 M3*5 PANEL & MAINFRAME 4 3 ± 0.5kgf.cm AM1G1740 10 47 CR3 M4*10 REARCOVER &HINGE & MAINFRAME 2 6 ± 1kgf.cm 0M1G 130 M3*5 REARCOVER & MAINFRAME 1 6 ± 1kgf.cm 0Q1G1840 10120 T4*10 HINGE & REARCOVER 2 6 ± 1kgf.cm 0M1G1740 10120 M4*10 HINGE&STAND BACK 2 6 ± 1kgf.cm 5 47 CR3 55 Downloaded from ManualMonitor.com Manuals