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Sun Explorer May Fail to Collect the ILOM Data (Tx000) (CR 6718841) Sun Explorer may fail to collect the ILOM data (Tx000). If failed, it may take more than 30 minutes to return an error. Workaround: You can collect the ILOM data (Tx000) in another way. 1. Specify the option as follows. # /opt/SUNWexplo/bin/explorer -w !Tx000 2. Confirm the version of ILOM. Depending on the version of ILOM, the data collection method varies. ■ How to check the version - ILOM mode -> version SP firmware 3.0.3.20.c ~ <-- ILOM3.0 SP firmware build number: 45383 SP firmware date: Tue Jun 2 15:38:58 PDT 2009 SP filesystem version: 0.1.22 -> - ALOM mode sc> showsc version SP firmware version: 3.0.3.20.c ~ <-- ILOM3.0 sc> 3. Collect the ILOM data (Tx000). ■ In ILOM 3.0 or later In the Integrated Lights Out Manager (ILOM) 3.0 Concepts Guide, refer to the "Collect SP Data to Diagnose System Problems" section to collect the SP data information. ■ In ILOM 2.x or earlier Collect the ILOM and ALOM data and supply it to service engineers along with the Sun Explorer output. a. Collect the following data on ILOM. Chapter 3 Known Issues 55