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Troubleshooting 6.7 Copy Problems 6.7.1 White Copy • Description Blank page is printed out when copying. Check and Cause Solution 1. Check the Scanner Cover is properly closed. 1. Room light can pass through a thin original. 2. Check shading profile. 2. Redo shading profile in the tech mode. 3. Check white/black reference voltage on Main PBA. 3. Replace the Main PBA. 6.7.2 Black Copy • Description Black page is printed out when Copying. Check and Cause Solution 1. Check for CIS problem on the Main PBA. 1. Check the CIS FFC Cable is properly connected. 2. Check shading profile. 2. Redo shading profile in the tech mode. Service Manual Samsung Electronics 6-27