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Warranty (cont.)
gives the consumer specific legal rights. You may also have other
rights that vary from state/province to state/province. This warranty
is to the original consumer purchaser only, and excludes product
damage due to installation error, product abuse, or product misuse,
whether performed by a contractor, service company, or the
consumer.
This is Kohler Co.’s exclusive written warranty.
*Never use cleaners containing abrasive cleansers, ammonia, bleach,
acids, waxes, alcohol, solvents or other products not recommended
for chrome. This will void the warranty.
Troubleshooting
This troubleshooting guide is for general aid only. The steps are
recommended rather than required. This guide should provide an
indication of the probable fault and a suggested correction. For
warranty service, contact your dealer or wholesale distributor.
For service parts information, visit your product page at
www.kohler.com.
All work should be performed by properly qualified or licensed
personnel as required by local codes.
Symptom
1. No flow.
Probable Cause
A. Water is not
turned on.
B. Loose
connection.
C. Wires are
pinched or
damaged.
Kohler Co.
21
Recommended Action
• Verify that the water supply is
turned on and that water
pressure is at a minimum of 35
psi (2.4 bars).
• Verify that the control stop is
fully in the open position.
• Remove the valve cover.
• Check the connection from the
sensor to the solenoid.
• Remove the valve cover.
• Inspect the wires for cuts or
damage.
• If required, order a new
solenoid or a new sensor
assembly.
• Verify that both wires are
tucked inside the cover before
reassembling.
1108709-5-E