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Troubleshooting Guide (cont.)
Symptoms
Probable
Causes
Constant
A. The
water flow
diaphragm
(Either AC or
seal dirty
DC).
or
damaged.
Recommended Action
7.
A. Turn off the water supply and
purge the faucet. Remove the
valve front plate and check the
diaphragm and surrounding
area for debris. Clean out any
debris. If the diaphragm is
damaged, order a replacement.
B. Remove the spout and
solenoid. Check the solenoid
holes for debris.
C. Remove the spout and
solenoid. Replace the solenoid.
B. The
solenoid is
plugged.
C. The
solenoid is
does not
work.
D. The
filter(s) are
plugged.
8.
9.
Sporadic
water flow.
Water is
dripping on
deck
Kohler Co.
A. The faucet
is installed
at wrong
angle to
deck or
misaligned
with user
area.
B. The wires
are
pinched or
damaged.
A. The valve
O-ring is
missing,
cut, or
damaged.
21
D. Turn off the water supply and
disconnect the fittings from the
flex hoses. Remove the filter
cartridges from both supplies.
Clean all debris from the
screens and replace them in the
unit.
A. Verify that the faucet is
mounted flat to the deck
surface and that the sensor eyes
are aligned to the user area.
Ensure that the faucet is
installed in a position that is
above the rim of the lavatory.
B. Remove the spout and verify
that the wires are tucked inside
the spout before reassembling.
A. Order a new O-ring for the
valve and install.
1046362-5-D