Download VMS Online Application – user manual Displaying orders requests

VMS Online Application – user manual
Displaying orders requests and verifying costs
Application login access
username and password
–
First you should choose your desired
interface language from the right upper
corner icon in the log in window
You must insert the username and
password VMS transmitted to you in the
corresponding fields, as shown
•English
•Romanian
After logging in you will be directed to
the application’s main page, being
granted access to the following
options:
1.
Requests (orders requests list);
2.
Add request (add a request for
a new order);
3.
Costs (displays costs
associated to different events);
4.
Logout (exits the application)
1. REQUESTS (displaying orders
requests)
■“Period”
You can choose the time interval for which you want to
see a listing of all the orders placed for your account
■“Requestor”
Fill in the “Name” and “Reference” (cost center) fields
in order to see the data associated to a given person
■“Access” two categories present:
“Personal” – a list of one’s own orders placed in the
selected time interval
“General” – a list of all the orders registered for the
given company, effectuated in the selected interval of
time
After filling in the necessary information, click on the
“List” button.
The detailed information of every registered order request will unfold down the page, associated to the following headings:
-Current number, Effective Date (the date when the ordered transfer is due), Request number, Requestor name,
Requestor Reference (cost center), Pickup Address, Destination, Passengers number, Passengers’ names,
Passenger reference (information about flights no. for example)
-Status of request includes other subordinated processing levels, as follows: Analyze – order request placement; To be
accepted / to be rejected – requests are being analyzed by VMS Dispach Dep.; New – the new order is confirmed;
Pending – a corresponding car and driver are assigned to the confirmed order; Acknowledged – the driver confirms
having seen its new journey assignment; Ready – the driver arrives to the established pick up point; Started – transfer is
in progress; Completed – transfer ended, destination point has been reached; Finished – the moment when the
transfer’s corresponding tariff is placed into the system
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2. ADDING A NEW REQUEST
■The first heading contains the Requestor
identification information (last name/first name,
telephone number, e-mail address and other
important details eventually)
■The second heading presents basic data about
the given order request (effective date when the
pick up must take place, points of interest and/or
pick up address, destination point/address, type of
service: Max, Premium, Standard). Needs filling in
of the basic information needed for booking and
accomplishing the transfer
■The third column contains info about the
passengers that will effectively travel in the
assigned transfer (name, passengers’ phone
number, passengers’ e-mail address, fight number
or other important reference, number of
passengers)
■The fourth – comments about the given order
request (if necessary)
■For saving all the data in the fields, press the
“Save” button
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3
4
■In the next window your order request will
appear as shown in the following print screens
■The table below contains the data you entered
in the previous step
■The last table column shows the order request
status
■Your placed order request will be given an
individual identification code number
■For the next steps, please click on the
presented object
For editing your order request (changing or modifying a passenger’s name or contact details etc.), click the corresponding button
For canceling an order request, just click on the red “X” marked button
The transfer (order) request must be edited and/or canceled with 24 hours in advance; in case of editing, the system considers
the order request as a new one, meaning its status will be changed to the initial “Analyze” phase
■View the complete information related to your order request
■Order Request confirmation – your order will be analyzed by one of VMS employees assigned to this process.
In the next page you will find the confirmation of your
ordered transfer (“Transfer Confirmation”), which
contains all the data related to the order request you
have placed
Down the same page (“Transfer Confirmation”),
you can choose to save the confirmation form in
PDF format and/or send it via e-mail to the
person who placed the transfer’s order request,
in order that he/she will acknowledge its status
and have immediate access to all information
regarding the processed order request
1
3. COSTS (displaying costs)
Selecting the desired time period for
generating the targeted costs report
■“Period”
You can choose the time interval for which
you want to see a listing of all the orders
requests placed for your account
■“Requestor”
Fill in the “Name” and “Reference” (cost
center) fields in order to see the data
associated to a given person
■“Access” two categories present:
“Personal” – a list of one’s own orders placed
in the selected time interval
“General” – a list of all the orders registered
in the selected interval of time
After filling in the necessary information, click
on the “Generate Report” button.
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3
Displaying the costs report for the selected period of time
■Down the page the costs report will be shown, with the following headings:
-Current number, Request Date (the date when the order request was placed), Request number, Requestor name,
Requestor Reference (cost center), Pickup Address, Destination, Passengers number, Passengers’ names,
Passenger reference (information about flights no. for example), Order Request Status
4. LOGOUT (exits the application)
If you want to exit the application, you just
have to click on the Logout tab and your
account session will be terminated until
the next time you will log in again