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Cisco Desktop Administrator User Guide
Telephone Number Display Tab
The Telephone Number Display tab (Figure 6) enables you to configure how phone
numbers are displayed in Agent Desktop.
Figure 6.
Telephone Number Display tab
The selections you make are reflected in the Sample fields. (An exception is if you
enter a value in either of the “Remove first ‘n’ digits” and “Remove last ‘n’ digits”
fields. In that case, the sample does not change.)
Table 2.
30
Telephone Number Display tab fields
Tab Section
Description
External number format
Specify the calling number and called number phone
numbers format
Area code/Exchange
Specify the separator between the area code and
exchange
Exchange/Subscriber
code
Specify the separator between the exchange and the
subscriber code
April 22, 2014