Download Pay 24/7 USER GUIDE: Swinburne University of Technology

Pay 24/7 USER GUIDE:
Swinburne University of Technology
Through Travelex’s Pay 24/7 payment system, payments can be made either by wire (bank transfer) or by credit
card.
Please follow the following easy steps:
1. Input student
details
2. Enter payment
amount
Bank transfer
4(a). Select country /
currency for payment
3. Select
payment
method
Credit card
4. Input payment details
and make payment
4 (b). Make payment
using payment
instructions provided
If you require assistance in making a payment, please contact Travelex directly on
[email protected] .
www.travelexbusiness.com/au
1. Input student details
i)
Input your personal and student details, and the services you wish to pay for, in the fields provided. Fields
marked with * are mandatory and information must be entered. See below.
ii) Then click ‘Next’.
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2. Enter payment amount
i) Enter the amount you wish to pay in the fields provided. See below.
ii) Then click ‘Continue’.
3. Select your payment method
i)
Select your payment method – either by credit / debit card or by bank transfer (wire payment). Then click
‘Continue’
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4. Payment by bank transfer (wire payment)
i) Select ‘Pay by bank transfer in your home currency’
ii) Select, from the dropdown box, the country or currency you wish to make the payment in. Please note, we
may not offer payment in your home currency due to currency restrictions, therefore you will be given the
option of paying your fees in United States Dollar (USD) currency. The USD is the most highly traded
currency globally.
iii) Then click ‘Continue’
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iv) Check box to ensure the payment instructions are sent to your email address. Input the Payer’s full name,
and the Bank name and Bank country from where the payment will be made. See below.
v) Click ‘Continue’
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vi) Check the box “yes, I have read and understood the above and wish to proceed”. See below.
vii) Click ‘Submit’
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viii)
You will be presented with payment instructions (example below). Please now make the relevant
payment to the bank account details given – either by going to your bank or by paying online.
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Note: from the final screen, you are able to access payment instructions in a range of languages. Click on the
hyperlink as indicated below.
5. Payment by credit or debit card
i) Select ‘Pay by credit or debit card’
ii) Then click ‘Continue’
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iii) Enter credit card details
iv) Then click ‘Continue’
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You will be given the option of locking in the local currency amount (example: US dollars) of your credit card.
Choosing your home currency gives you certainty of the foreign exchange cost as the amount due will be
displayed to you on your screen and this will be the exact amount you will be charged for your transaction. Please
note that your University will still receive your fee payment in Australian dollars even though you may have
chosen to pay in your home currency.
If you choose to make payment in Australian dollars, the exchange rate will not be determined until a later date
and you may be liable for any exchange rate fluctuation between the time you accept the payment and when your
transaction is processed by your card issuer. You may also be liable for any additional foreign exchange
conversion charges from your card issuer.
v) Select which currency you wish to pay in – your billing currency or Australian Dollars.
vi) Then click ‘Make Payment’
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vii) You will receive an online confirmation that your payment has been successful.
Note: if your payment is not successful, you will see an error message with details of the transaction failure.
6. Travelex assistance
If you require assistance in making a payment, please contact Travelex directly on
[email protected] or call +61 2 8585 7999 Monday to Friday (Sydney, Business Hours).
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