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USER'S
GUIDE
July 2010 Rev. 1.0
Jet-ID Basic User's Guide
User's
Guide
NOTES FOR THE USER
•
High temperatures inside the printer may cause
malfunctions. Do not place anything in front of the air
ventilation opening or block it in any way.
•
The expulsion of hot air from the ventilation opening is
normal and is not cause for alarm.
Do not leave the right front door open. Dust or other
materials may enter the printer, reducing its print
quality.
During printing, do not move the printer or open its
doors.
Do not open the right front door during printing. In this
case, printing would be interrupted.
Be careful and prevent clips and other objects from
falling inside the printer.
When the printer is switched on for the first time after
the print cartridge installed, the print heads will be
filled. This process may clog the print heads. If this
happens, clean the print heads.
Do not switch off the printer or unplug the power cable
from the wall outlet during printing.
During printing, avoid bumping or shaking the printer.
When the printer is not in use, disconnect its power
supply. If the printer is not used for more than 24 hours,
cleaning the print heads with the special cleaner
cartridges is recommended.
•
•
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•
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•
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•
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Up to 20 kg (44.1 lb) of uniform weight can be placed
on the printer. Do not place concentrated weight greater
than 5 kg (11.1 lb) on the printer.
Do not place unstable objects on the printer. These
objects may fall and cause harm to users and/or damage
to the printer.
The print cartridges and consumption materials conform
to the manufacturer's safety specifications. To ensure
safety and reliability, use original print cartridges and
consumable materials.
To ensure printing quality and compactness, this printer
always uses all available colours (black, cyan, magenta
and yellow) to produce images. Even if the print image
is in black and white or if [Black and White] is selected
in the dialog window, all the colours are used.
Printing is interrupted if one of the print cartridges is
empty. If a print cartridge containing the colours cyan,
yellow or magenta is empty, printing will not be
possible, even in black and white. If a message is
displayed requesting that a print cartridge be replaced,
do so as soon as possible.
Printing hundreds of tags per day may clog the print
head. If this happens, clean the print head using the
cleaning kit provided along with the printer.
This printer regularly carries out automatic maintenance
during and after printing to ensure consistent print
quality. Maintenance is also carried out when printing
is resumed after a period of disuse.
Colour ink may be used even if when printing black text
or if black and white printing has been specified. It may
also be used for the partial or complete cleaning of the
print head, carried out to keep the printer in top working
order.
If this printer is not used for a prolonged period of time,
switch off the power supply, disconnect the USB cable
and unplug the power cable from the wall outlet. Since
the printer consumes a lot of ink to carry out print head
cleaning and maintenance when it is switched on after a
prolonged period of disuse, it is recommended that the
printer be used at least once per month and that during
periods of disuse, cleaner cartridges be inserted to
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•
•
•
prevent the nozzles from clogging.
Do not move the printer when it is switched on. When
the printer is switched off, make sure it is placed on a
flat surface, and protected from shocks and vibrations.
Do not switch off the printer while it is in use. Make
sure the printer is inactive before switching it off.
Condensation may form inside the printer if it is moved
from a cold to a warm place. Wait for the condensation
to evaporate and avoid switching on the printer for at
least an hour after it has been moved.
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Welcome
PHASES OF PREPARATION
This reference guide contains basic information on the installation and use of the
Brady Jet-ID Basic printer. .
Software for preparing the labels is available for the printer. For additional
information, contact your local Brady Italia srl distributor.
TO BEGIN
Removing the packaging
Save the container and all packing materials for future shipments.
Inspect the printer to make sure it hasn't been damaged during shipment:
•
Examine the external surfaces to ensure they have not been damaged.
•
Lift up the ink cartridge access door and inspect the compartment.
•
Inspect the tag loading carriage and make sure it has not been damaged during
transport.
Damage report
If damage caused during shipping is found:
•
Immediately inform the shipping company and forward a damage report
•
Save the container and all packing materials for the inspection
•
Inform your Brady distributor of any damage found
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Brady Italia is not responsible for damage to the printer caused during shipment and
any compensation for such damage is not covered by the guarantee. All requests for
compensation must be directed to the shipping company.
COMMUNICATION
Consult Pic. 1 The Jet-ID Basic printer is equipped with a 2.0 USB port.
POWERING THE PRINTER
The Jet-ID Basic printer's power supply unit automatically detects the applied network
voltage and operates in the range of 198 – 264 VAC.
Consult Pic. 1 The power cable is equipped with a three-pole female connector end
that is connected to the corresponding connector (c) on the back of the printer.
ATTENTION! For the safety of personnel and equipment, always use a
grounded threethree-pole plug for connecting the network to the AC power
supply.
Before connecting the power cable to the AC outlet, make sure the AC (ON/OFF)
switch (d) is in the OFF position (O).
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d
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Loading the ink cartridges
[TYPE THE SUBHEADING]
REPLACING AN EMPTY INK CARTRIDGE
This printer uses ink cartridges with IC chips. The IC chips accurately monitor of the amount of ink
used by each cartridge; so that even if a cartridge is removed and then reinserted, all the ink present
will be used. However, every time a cartridge is inserted a small amount of ink is consumed,
because the printer automatically carries out a cartridge reliability check.
Warning: : Use original Brady cartridges only.
•
Keep the ink cartridges out of the reach of children. Do not allow children
to eat or drink the contents of the ink cartridges.
•
Use caution when handling used ink cartridges since there may still be ink
around the supply opening. Should the ink come into contact with your
skin, wash the affected area thoroughly with soap and water. Should the
ink come into contact with your eyes, immediately rinse them with water.
If, even after thorough rinsing, discomfort persists or you have trouble
seeing properly, immediately contact a physician.
Attention:
Attention: Use original Brady cartridges only.
•
Replace the cartridges when the machine is switched off or following
the instructions provided later in this guide.
•
Leave the empty cartridge in the printer until you get a replacement
cartridge otherwise the ink remaining in the print head nozzles may dry
out.
•
Do not refill the ink cartridges. The printer calculates the amount of ink
remaining via an IC chip on the cartridge. Even if the cartridge is refilled,
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the amount of ink remaining will not be recalculated by the IC chip and
the amount of ink available for use will not change.
Note:
•
If an ink cartridge is empty, it is not possible to continue printing, even if
the other cartridges still contain ink. Before resuming printing, replace
the empty cartridge.
•
In addition to the ink used during document printing, ink is also used
during print head cleaning, during the self-cleaning cycle run when the
printer is switched on and during ink loading when the cartridge is
installed.
For more information about ink cartridges, refer to the Safety warnings and guidelines.
Using the printer's control panel
The printer's LED indicator lights alert the user when it is time to prepare a new ink cartridge and
when it is time to replace an empty cartridge.
The table below describes the status of the printer's LED indicator lights and the actions to be taken.
LED indicator
lamps
Print
Monitor
Print Monitor
Action to be taken
Obtain a yellow (Y1252320), magenta (Y1252319), cyan
(Y1252317), matte black (Y1252318), photo black (Y1252368), red
(Y1252365), or blue (Y1252366) replacement ink cartridge or a
Glossy ink cartridge (Y1252367)
Replace the empty ink cartridge as indicated by the Monitor status.
To replace an ink cartridge using the ink control key (Black key with red light), follow the steps
provided below.
Note:
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The pictures illustrate the replacement of the yellow ink cartridge. Replace the
ink cartridge suited to the current situation.
Make sure the printer is switched on. The Red power led with the green light
must be lit but not flashing.
Open the printer's cover.
Press the Black ink control key with the Red light for less than three seconds,
pressing the key for longer will start head cleaning and its relative ink
consumption. The print head moves into the ink cartridge control position and
the power led begins flashing. The ink cartridge indicated by the symbol “!” is
empty or almost empty.
Note:
•
If an ink cartridge is almost empty, it may be used until it is
completely empty. To check the level of ink remaining in each
cartridge, see the following paragraphs.
See Using Status Monitor 3 for Windows
•
Do not press and hold down the ink control key (Black with Red light)
for more than three seconds. Otherwise the printer will begin the
print head cleaning process.
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Attention:
Do not manually move the print head as this may damage the printer.
Press the ink control key to move the print head.
Press the ink control key
.
If more than one ink cartridge is empty or almost empty the print head moves to
the symbol which indicates this status.
control key is pressed
This happens every time the ink
, until all the ink cartridges that are empty or almost
empty are signalled.
After receiving the signal that all the cartridges are empty or almost empty, press
the ink control key
and the print head will move to the cartridge replacement
position.
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For the best results, shake the ink cartridge four or five times before opening the
packaging.
Remove the new ink cartridge from the packaging.
Attention: Use original Brady cartridges only.
•
Be careful not to break the small hooks on the side of the ink
cartridge when removing it from the packaging.
•
Do not remove or tear the label on the cartridge as ink leakage.
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•
Do not touch the green IC chip on the side of the cartridge. This
may cause damage to the ink cartridge.
•
If an ink cartridge is temporarily removed from the printer, make
sure to protect the ink supply opening from dust and dirt; store it in
the same place as the printer. Store the ink cartridge with the label
facing upwards. Do not store the cartridge upside down. The ink
supply port is equipped with a valve that makes covers and plugs
unnecessary; however, use caution in order to avoid the ink from
staining objects that the cartridge comes into contact with. Do not
touch the ink supply port or the surrounding area.
•
Always make sure to install the new ink cartridge in the printer
immediately after the old one has been removed. If the ink cartridge
is not installed promptly, the ink on the print head may dry out and
make printing impossible.
Open the cover of the cartridges. Grip the sides of the ink cartridge to be
replaced. Remove the cartridge, lifting it out from the printer and then dispose
of it properly. Do not keep used ink cartridges or try to refill them.
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Warning:
Warning: Use original Brady cartridges only.
Should the ink come into contact with your hands, wash them thoroughly
with soap and water. Should the ink come into contact with your eyes,
immediately rinse them with water. If, even after thorough rinsing,
discomfort persists or you have trouble seeing properly, immediately
contact a physician.
Vertically position the ink cartridge in its support. Then push the cartridge
downwards until it snaps into position. When the cartridge has been replaced,
close the cartridge and printer covers.
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Press the ink control key
. The printer will move the print head and begin
loading the ink distribution system. This process requires approximately one
and a half minutes for completion. When the ink loading process is complete,
the print heads return to its rest position. The power led
remains on and the ink led
stops flashing and
switches off.
Attention:
Attention: Use original Brady cartridges only.
The power led light
continues to flash during the ink loading process.
Do not switch off the printer while this led light is flashing. Otherwise, ink
loading may be incomplete.
Note:
If a low ink error is signalled after the print head moves back to its rest
position, the ink cartridge may not be installed correctly. Press the ink
control key again and reinstall
the cartridge until it snaps into position.
[Start]
REPLACING AN INK CARTRIDGE
In some cases, it may be necessary to replace an ink cartridge before it is empty.
If the low ink led light is flashing or lit, replace the empty ink cartridge as described in the
following section.
See Replacing an empty ink cartridge
To replace an ink cartridge before the low ink led light begins to flash or the EPSON Status
Monitor signals a low ink level, follow the instructions in this section.
An ink cartridge may also be replaced using the printer's control panel.
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Warning:
Warning: Use original Brady cartridges only.
•
Keep the ink cartridges out of the reach of children. Do not allow children
to eat or drink the contents of the ink cartridges.
•
Use caution when handling used ink cartridges since there may still be ink
around the supply opening. Should the ink come into contact with your
skin, wash the affected area thoroughly with soap and water. Should the
ink come into contact with your eyes, immediately rinse them with water.
If, even after thorough rinsing, discomfort persists or you have trouble
seeing properly, immediately contact a physician.
Attention:
•
Brady recommends using original Brady ink cartridges. Products by other
brands may cause damage to the printer which is not covered by Brady's
conditions of guarantee.
•
Leave the empty cartridge in the printer until you get a replacement
cartridge otherwise the ink remaining in the print head nozzles may dry
out.
•
Do not refill the ink cartridges. The printer calculates the amount of ink
remaining via an IC chip on the cartridge. Even if the cartridge is refilled,
the amount of ink remaining will not be recalculated by the IC chip and
the amount of ink available for use will not change.
Note:
•
If an ink cartridge is empty, it is not possible to continue printing, even if
the other cartridges still contain ink. Before resuming printing, replace the
empty cartridge.
•
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•
In addition to the ink used during document printing, ink is also used
during print head cleaning, during the self-cleaning cycle run when the
printer is switched on and during ink loading when the cartridge is
installed.
Using the printer's control panel
Attention:
Remove the cartridge from the printer only when you are ready to replace it with
another. BE CAREFUL NOT TO REPLACE OR OPEN THE GLOSSY EMPTY
CARTRDIGE: THIS CARTRIDGE MUST BE KEPT SEALED
Note:
The pictures illustrate the replacement of the yellow ink cartridge. Replace the
ink cartridge suited to the current situation.
Make sure the printer is switched on. The power led light
must be on, but not
flashing.
For the best results, shake the ink cartridge four or five times before opening the
packaging.
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Attention! : Use original Brady cartridges only!
User's
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Remove the new ink cartridge from the packaging.
•
Be careful not to break the small hooks on the side of the ink
cartridge when removing it from the packaging.
•
Do not remove or tear the label on the cartridge as ink leakage.
•
Do not touch the green IC chip on the side of the cartridge. This may
cause damage to the ink cartridge.
•
If an ink cartridge is temporarily removed from the printer, make
sure to protect the ink supply opening from dust and dirt; store it in
the same place as the printer. Store the ink cartridge with the label
facing upwards. Do not store the cartridge upside down. The ink
supply port is equipped with a valve that makes covers and plugs
unnecessary; however, use caution in order to avoid the ink from
staining objects that the cartridge comes into contact with. Do not
touch the ink supply port or the surrounding area.
•
Always make sure to install the new ink cartridge in the printer
immediately after the old one has been removed. If the ink cartridge
is not installed promptly, the ink on the print head may dry out and
make printing impossible.
Open the printer's cover.
Press the ink control key
. The print head moves into the ink cartridge
replacement position and the power led
begins to flash.
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Note:
Do not press and hold down the ink control key for more than three
seconds.
Otherwise the printer will begin the print head cleaning
process.
Attention:
Do not manually move the print head as this may damage the printer. Press
the ink control key to move the print head
.
Open the cover of the cartridges. Grip the sides of the ink cartridge to be
replaced with your fingers, lift it up and remove it from the printer and the
dispose of it properly.
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Warning:
Should the ink come into contact with your hands, wash them thoroughly
with soap and water. Should the ink come into contact with your eyes,
immediately rinse them with water. If, even after thorough rinsing,
discomfort persists or you have trouble seeing properly, immediately
contact a physician.
Vertically position the ink cartridge in its support. Push the cartridge downwards
until it snaps into position. When the cartridge has been replaced, close the
cartridge and printer covers.
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Press the ink control key
. The print head moves and the ink delivery system
loaded. This process requires approximately one and a half minutes for
completion. When the ink loading process is complete, the print heads return to
its rest position. The power led
stops flashing and remains on and the ink led
switches off.
Attention:
The power led light
continues to flash during the ink loading process. Do
not switch off the printer while this led light is flashing. Otherwise, ink
loading may be incomplete.
Note:
If a low ink error is signalled after the print head moves back to its rest
position, the ink cartridge may not be installed correctly. Press the ink
control key again and reinstall
the cartridge until it snaps into position.
CHECKING THE INK LEVEL
For Windows
The amount of ink remaining in the cartridges can be checked using the Status Monitor 3 utility or
the progress bar. For more detailed information, refer to the relative sections below.
STATUS MONITOR 3
Access Status Monitor 3 using one of the following methods.
•
Double click on the printer shortcut icon on the Windows taskbar. To add a
shortcut icon to the taskbar, refer to the following section.
See Monitoring preferences
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•
Open the printer software, click on the Utility card, and then click on the Status
Monitor 3 button.
An image showing the amount of ink remaining is displayed.
Note:
If one of the ink cartridges installed in the printer is broken, incompatible with
the printer model or not installed correctly, Status Monitor 3 will not accurately
display the amount of ink remaining in each cartridge. Make sure to replace or
install the ink cartridges signalled by Status Monitor 3 again.
Progress Bar
The progress bar's dialog window automatically appears when a print job is sent to the printer. The
amount of ink remaining may be checked from this dialog window.
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Setting the printer driver
Printing preference settings
After installing the Driver using the CD provided:
Go to the printing preferences, selecting the Driver from Printers and then right click to choose the
printing preferences (Pic. 1)
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(Pic. 1)
When the following page opens (Pic. 3) 2)
(Pic.2)
Select the Text&Image function.
Go to the Page Layout and select the 180° rotation as shown in (Pic. 3)
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(Pic.3)
Press OK and exit the application.
The printer is now ready to print.
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Care and Adjustment
Positioning the printer
•
To prevent malfunctions, place the printer far from:
•
Direct sunlight
•
Air flow from air conditioners and heating devices
•
Radios, televisions, or other electronic devices
•
Areas with high/low temperatures or high/low humidity levels
•
Humidification Devices
•
Oil heaters and devices that emit ammonia (diazo copiers)
Install the printer on a stable, uniform surface.
• The surface must be flat within 2 degrees from left to right and from front to
back.
• To prevent the formation of condensation, install the machine in an area where
the temperature and humidity do not exceed those indicated in the following
diagram.
• If these limits are exceeded, printing may be interrupted.
•
•
White area: necessary space
Grey area: recommended space
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Cleaning the printer
To keep the printer in proper working order, thoroughly clean it throughout the year as described
below.
Disconnect the printer's power cable.
Remove any paper from the feeder.
Use a soft brush to carefully remove all the dust and dirt from the feeder.
If the external casing of the printer or the feeder's internal parts are dirty, clean them using a
cloth dampened with a mild detergent. Keep the cover of the printer closed, to prevent liquids
from entering.
If ink accidentally gets on the inside of the printer, clean it with a damp cloth.
If ink leaks inside the printer, clean the internal parts using a clean, soft cloth.
Warning:
Be careful not to touch the gears or rollers inside the printer.
Attention:
•
Do not grease the metal parts under the print head's carriage.
•
Never use alcohol or solvents to clean the printer; these chemical substances can
damage both the printer's components and external casing.
•
Keep liquids away from the printer's mechanisms and electronic components.
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•
Do not use brushes with hard or abrasive bristles.
•
Do not spray lubricants inside the printer. Using oil that is not suitable, may damage
the mechanism. For this operation, contact the dealer or technical assistance centre.
Cleaning the printer head
If the printer is not used for more than 48 hours, cleaning the print head
is recommended in order to prevent possible malfunctions and,
and,
consequently poor print quality.
Remove the ink cartridges from the printer and replace them with the 6 cleaner
cartridges carefully following the colour code on the printer and the cartridges. Carry
out the same operations to load a new ink cartridge.
Leave the cleaner cartridges in the printer until it is used again.
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Transporting the printer
If the printer must be transported, prepare it and carefully repackage it as described below, using the
original packaging (or a similar box that can fit the printer) and packaging materials. Carry out the
steps indicated below.
Attention:
•
When transporting the printer, do not tilt it, position it vertically or turn it
over. Otherwise, the cartridges may leak ink.
•
Leave the ink cartridges in the printer. If the cartridges are removed, the
print head will dry out and the printer will not be able to print.
Connect the printer to the electrical outlet, and then switch it on. Wait for the
print head to return to its rest position, and then close the printer's cover.
Switch off the printer and unplug it from the electrical outlet.
Disconnect the printer's interface cable.
Remove any paper from the feeder.
Open the printer's cover again. Secure the ink cartridge container to the body of
the printer using adhesive tape as shown below; then close the printer cover.
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Make sure the drawer is closed and secured with the adhesive tape.
Apply the protective materials on both sides of the printer.
Repack the printer and the power cable in the original packaging.
Keep the printer in a horizontal position during transport.
Remove the protective materials and the tape from the printer before using it
again.
Parts of the printer and
control panel functions
Parts of the printer
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A
B
C
D
E
F
a. Ink cartridge compartment
b. ACS tags & Adaptor
c. Head cleaning key
d. On-line key
e. Power ON/OFF key
f. Tag & Adaptor tray
Printer Operation
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Start up
⇒ Make sure the drawer is closed
⇒ Press the E key to connect the printer to the electrical network.
⇒ Press the C key until the printer switches on. The light on the key will begin to
flash; wait until the light stops flashing. The printer is ready
Loading the Tags
The tags are hooked onto the adaptors. The printer is supplied with SABAPC and
SABAPM plates that allow for printing most types of tags. The SABATQ. adaptor is
used to print square tags. The plates have hooks at opposite angles that are inserted
in the slots marked on the base of the machine.
Adaptors
Ada ptors
SABAPC- adaptor plate for 4-stem tags
SABAPM- adaptor plate for 3-stem tags
SABATQ- adapter plate for large and small square tags.
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Printing
⇒ Switch on the printer and make sure the green light on the red start button is
lit and is not flashing.
⇒ Pull out the print drawer and place the tags on the adapters corresponding to
the tags currently in use.
⇒ Insert the text into the software and print.
⇒ If printing multiple pages, remove the printed tags and replace them with new
ones when the tray comes out; then, from the Status Monitor, start printing the
next page. Repeat until the last of the pages is reached.
Troubleshooting
DIAGNOSING THE PROBLEM
Status Monitor
Running a printer operation check
Printer troubleshooting must be managed in two phases: first diagnose the problem, and then apply
the most appropriate solutions until the problem is resolved.
The information required for diagnosing and solving common problems is provided in the on-line
troubleshooting guide, via the printer's control panel, via the Status Monitor utility, or by running a
printer operation check. Refer to the appropriate section shown below.
If there is a specific problem related to print quality, a print problem not related to print quality, a
paper feed problem or it is not possible to print, refer to the appropriate section in this chapter.
To solve a problem, it may be necessary to cancel a print job.
See Cancelling printing
Error indicators
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A number of common printer problems can be identified via the led indicator lights on the printer's
control panel. If the printer stops workings and the led lights are lit or flashing, contact the
Technical Assistance department of Brady Italia S.R.L.
Status Monitor
If a problem occurs during printing, an error message will appear in the progress bar window.
When the ink is finished, click on the How... button in the Status Monitor window or in the progress
bar window and the Status Monitor will guide you through the cartridge replacement process.
If an error message is displayed, signalling that the printer's internal parts are at the end of their
working life, contact your local dealer for new parts.
]
Running a printer operation check
If the cause of the problem cannot be identified, running a general printer operation check can help
to determine whether the source problem comes from the printer or the computer.
To print a printer operation test page, follow the steps below.
1 Make sure that the printer and computer are switch off.
2 Disconnect the cable from the printer's interface
connector.
3 Remove the tag adaptor plates. Make sure the plate is loaded with A4 paper.
4 Go to the printer driver and, under printer settings and maintenance, find the
nozzle control key and start printing following the instructions you will be given.
Compare the quality of the test page with the example shown below. If there are no print quality
problems (e.g., missing parts or missing segments in the test lines), the printer is working properly,
the problem is probably due to the printer's software settings, application settings, the interface
cable (be sure to use a shielded cable) or the computer itself.
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If the quality of the test page is not satisfactory, there is a problem with the printer.
IF AFTER CLEANING THE PRINT HEADS VIA THE STATUS
MONITOR, THE PRINT QUALITY IS STILL NOT
SATISFACTORY, REPLACE THE INK CARTRIDGES WITH THE
CLEANING CARTRIDGES AND CLEAN THE HEADS TWICE.
AFTER THIS, REINSERT THE INK CARTRIDGES AND BEGIN
PRINTING. IF THE PROBLEM PERSISTS, REPEAT THESE
STEPS.
IF THERE IS NO IMPROVEMENT, CONTACT CUSTOMER
TECHNICAL ASSISTANCE DEPARTMENT
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THE PRINTER DOES NOT PRINT
All the led indicator lights are switched off
The leds light up briefly and then switch off
Only the power led is lit
The error led is flashing or lit
The error led is lit and the power led is flashing
All the led are off
•
Press the power
key to make sure the power is on.
•
Switch off the printer and make sure the power cable is securely connected.
•
Make sure that the electrical outlet works and that it is not controlled by a
switch or timer.
The led lights switch on briefly and then switch off.
The printer's voltage may not correspond to that of the electrical outlet. Switch off the printer and
immediately disconnect it. Check the tag on the printer for the required voltage.
Attention:
If the voltage does not correspond to that of the outlet, DO NOT RECONNECT
THE PRINTER. Contact your local dealer.
Only the power led is on
•
Switch off the printer and the computer. Make sure the printer's interface cable
is securely connected.
•
Ensure that no packaging materials have been left in the printer.
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•
Print the nozzle check from the Status Monitor. If the test page is printed
correctly, contact technical assistance; otherwise, insert the cleaning cartridges
and clean the head. After cleaning, reinsert the ink cartridges and clean the
head. If the printing problems persist, contact the customer technical
assistance service.
•
If you are trying to print a large image, the computer may not have enough
memory to print. Try to reduce the size of the image and then print again.
•
Users of Windows Me and 98 can cancel any blocked print jobs using the Spool
Manager.
See Using the Spool Manager
•
If the printer sounds like it is trying to print but it is not printing, run the Head
cleaning utility.
See Cleaning the print head
If this operation does not produce any results, replace the ink cartridge.
See Replacing an ink cartridge
The error led is flashing or lit
Check Status Monitor 3 (Windows) or Status Monitor (Macintosh) to identify the cause of the error,
then try one or more of the following solutions:
•
If the Status Monitor signals that there is no more ink or that the ink level is
low, replace the cartridge.
See Replacing an empty ink cartridge
Communication error
The power led does not light up
The power led is lit but printing does not take place
The power led does not light up
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Cause
What to do
The power cable may not be Switch off the printer and check the power
properly inserted in the
cable connections between the printer and the
electrical outlet.
electrical outlet. Then, switch on the printer
again.
The electrical outlet may be
controlled by an external switch
or an automatic timer.
Make sure the switch is on or connect another
electrical device to the outlet in order to verify that it
is working properly.
The power led it lit but printing does not take place.
Cause
What to do
The computer may not be
Install the printer as described on the set-up
properly connected to the
sheet.
printer.
The interface cable may not
Check both ends of the interface cable
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be securely connected.
between the printer and the computer.
The interface cable being
If using an USB interface, use a USB Revision
used may not be the correct
1.1 or 2.0 cable.
type.
An error has occurred.
Check the lights on the control panel to see if
there are any flashing or red lights other than
the power led. In this case, contact technical
assistance at 02/26000022 or send an email to
[email protected]
The printer may be
Print the nozzle test page to check if the
damaged.
printer is damaged.
See Running a printer operation check If the
printer does not print, it may be broken.
Contact your local dealer.
The application software
Make sure you have selected the printer being
may not be correctly
used by the application software.
installed for the printer.
The computer's memory system Try reducing the resolution of the document's images
is too small to handle the volume in the application software, or install more memory on
of data contained in the
your computer, if possible.
document to be printed.
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Customer Service
Service
Contacting Customer Service
If the Brady product is not working and the problem has not been resolved after trying the solutions
proposed in the product documentation, contact the technical assistance centre. More information
about how to contact Brady customer support, refer to the Pan-European Guarantee Document.
Customer Assistance will be able to respond more quickly if the following information is provided:
•
Product Serial Number (the serial number label is usually on the side of the
printer)
•
Product model
•
Product software version
(click on Info about...,
about... Version information or on a similar button in the product
software).
•
Computer brand and model
•
The name and version of the computer's operating system.
•
Name and version of the applications usually used with the product.
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Technical Specifications
Printing
Printing method
Inkjet
Nozzle configuration
1440 nozzles (180 x 8)
Ink cartridges
Colour
Yellow, Magenta, Cyan, Matte Black, Photo Black, Red, Blue,
Glossy
Duration
Within 6 months after opening the package, to 25°C [77°F]
Temperature
Storage:
From -20 to 40°C (from -4 to 104°F)
1 month at 40°C (104°F)
Freezing point:*
-16°C (3.°F)
Dimensions
12.7 mm (L) x 73.5 mm (P) x 55.3 mm (A)
* The ink thaws out and becomes usable after approximately 3 hours at 25°C
(77°F).
Attention:
•
Brady recommends using original Brady ink cartridges only. Products by
other brands may cause damage to the printer which is not covered by
Brady's conditions of guarantee.
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•
Do not use an ink cartridge if the date on the package has expired.
•
Do not refill the ink cartridges. The printer calculates the amount of ink
remaining using an IC chip located on the cartridge; therefore, if the
cartridge has been topped up, the chips signals that it is empty.
Note:
The ink cartridges provided with the printer are partially used during initial
installation. To print high quality documents, the print head must be fully
loaded with ink. This process, which occurs only once, consumes a certain
amount of ink, while cartridges installed subsequently will be used for their
entire rated life.
Mechanical Specifications
S pecifications
Tag path
Manual feeder with front input
Feeder capacity
4 ACS frames
Dimensions
Printing
Width: 495 mm (19.5 inches)
Depth: 644 mm (25.6 inches)
Height: 322 mm (12.7 inches)
Weight
25 kg without ink cartridges
Electrical Specifications
S pecifications
120 V model
220-240 V model
Input voltage
from 99 to 132 V
from 198 to 264 V
Rated frequency
From 50 to 60 Hz
Input frequency
From 49.5 to 60.5 Hz
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Rated current absorption
0.5 A (max. 0.8 A)
0.25 A (max. 0.4 A)
Power consumption
Approx. 150 W (ISO10561 Approx. 150 W (ISO10561
Letter Pattern)
Letter Pattern)
Approx. 2.5 W in standby Approx. 2.5 W in standby
Environmental Specifications
S pecifications
Temperature
Operation:
From 10 to 35°C (from 50 to 95°F)
Storage:
From -20 to 40°C (from -4 to 104°F)
1 month at 40°C (104°F)
Relative humidity
Operation:*
from 20 to 80%
Storage:*
From 5 to 85%
* Without
condensation
Standards and Approvals
A pprovals
Low Voltage Directive 73/23/EEC
EN 60950
Electromagnetic Emissions Directive 89/336/EEC
EN 55022 Class B
EN 55024
EN 61000-3-2
EN 61000-3-3
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System Requirements
WINDOWS REQUIREMENTS
To use the printer, Microsoft® Windows®XP must be installed.
The driver is also approved for use with Microsoft ® Windows ® Vista and 7.
Additional requirements depend on the operating system used.
USB CONNECTION:
To connect the printer using a standard shielded USB 1.1 cable, you need a computer
with Windows XP, 2000, 7 or Vista pre-installed and equipped with a USB port. To use
a USB 2.0 cable, you need a computer with Windows XP or 2000 pre-installed and
equipped with a USB 2.0 port.
To connect the printer using IEEE 1394 port, you need a computer with Windows XP,
Me, or 2000 pre-installed and equipped with an IEEE 1394 port. You must use a
shielded IEEE 1394 cable.
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