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*1013-7 FM.F 6/7/02 2:31 PM Page xvii Acknowledgments We would like to thank the professionals at Wiley who helped make this book a reality, especially Carol A. Long, Executive Acquisitions Editor, Adaobi Obi Tulton, Assistant Developmental Editor, and Micheline Frederick, Associate Managing Editor. In addition, each of us has many other people to acknowledge. Priscilla Oppenheimer: I would like to thank the many protocol experts with whom I have worked over the years. Thanks to Howard Berkowitz, a helpful and wise computer networking wizard, and Marty Adkins, a CCIE who is always ready with a comprehensible answer. Thanks also go to my colleagues on the Group Study mailing list who have answered numerous technical questions, including Paul Borghese (the moderator), Chuck Larrieu, Leigh Anne Chisholm, David Madland (MADMAN), Pamela Forsyth, Jenny McLeod, John Neiberger, Rita Puzmanova, Paul Werner, Karen Young, and many others. Special thanks to Kevin Cullimore and Brant Stevens for their Novell NetWare expertise. I would like to acknowledge my colleagues from the Network General days who inspired my love for protocol analysis, including Naheed Ferguson, Anita Lenk, Barbara Sandacz, Margo Lindenmayer, Don Prefontaine, Todd Perkins, Merilee Ford, Larry Young, Alex Cannara, Sean Finn, Tim Blackburn, Michelle Coomes, and many more. And finally, thanks to Alan Oppenheimer, who is not only a protocol expert but also a terrific husband. Joseph Bardwell: My own journey through the jungle of protocol-level communication has been a wonderful experience. Larry Denburg of the University of Delaware opened my eyes to the world of comparative programming languages in the 1970s, and many Saturday mornings found me standing at the counter of the local Radio Shack store programming the TRS Model I computer. I’m pleased to see that my son, Joshua, has followed in my footsteps as a protocol analysis engineer and teacher. With good fortune, this book will serve as a reference for him as well as for the rest of the xvii