Download Troubleshooting Internet Information Server
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Troubleshooting Resource Access 247 Figure 7.37 Viewing Results from the NETSTAT Utility. If you find this is a problem, contact the administrator of the firewall to determine a solution. Troubleshooting Name Resolution If you have used PING and other utilities to determine that TCP/IP connectivity is functioning, but you are still unable to access a resource via a host name or computer name, it is time to troubleshoot name resolution. For example, you might successfully ping a host using the IP address, but fail when you attempt to use a host name, as shown in Figure 7.38. Figure 7.38 Unsuccessful Attempt to Ping Hostname.