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Figure 110: Request access page Admin can grant two levels of permissions: Event Manager and Normal User. Openreach (internal) user being able to request access for shared calendar application. Site administrator (Service desk) being able to grant/deny Normal user/Events manager access requests from Openreach users. 5.7.2 Shared calendar Normal user functionality Openreach user successfully adds, modifies, copies and removes events on Openreach shared calendar application. Step 1 Normal user launches the Openreach portal and logs in to dashboard. Step 2 Normal user clicks on “Shared calendar” link from the “My tools” pane on dashboard. Step 3 Normal user clicks on “Launch application” link. Step 4 Normal user clicks on a date to add an event. Step 5 Normal user specifies the event information on the relevant fields on the event pop-up and clicks on “Save” button. Step 6 Event will be saved in the appropriate date cage on the calendar view in the respective color coding assigned to new/to be-approved events. 5.7.2.1 Openreach portal – dashboard 97