Download User Manual - FIT Tracking Solutions

1.0 Introducing FIT ................................................................................................................................................................... 4
1.1 What’s New? ..................................................................................................................................................................... 4
1.2 Additional Documentation ................................................................................................................................................ 4
1.3 Accessing Customer Support ............................................................................................................................................ 4
1.4 About Alcea Technologies Inc. ......................................................................................................................................... 4
2.0 Logging In to FIT ................................................................................................................................................................. 6
3.0 Dashboard ............................................................................................................................................................................. 7
3.1 Configuring Components .................................................................................................................................................. 8
3.1.1 List Component ......................................................................................................................................................... 8
3.1.2 Calendar Component ................................................................................................................................................. 9
3.1.3 Summary Component .............................................................................................................................................. 10
3.2 Reports and Charts available in Dashboard .................................................................................................................... 11
4.0 Main Menu ......................................................................................................................................................................... 13
4.1 Viewing the Main Menu ................................................................................................................................................. 13
4.1.1 Black Curve Version 9 Skin .................................................................................................................................... 14
4.1.2 Drop-down Version 8 Menu Style .......................................................................................................................... 17
4.1.3 Wide Blue Menu Style ............................................................................................................................................ 20
4.2 Customizing the Main Menu Page .................................................................................................................................. 22
4.2.1 Editing User Preferences ......................................................................................................................................... 22
5.0 User Profile ......................................................................................................................................................................... 23
5.1 User Info ......................................................................................................................................................................... 23
5.2 Email Preferences ........................................................................................................................................................... 23
5.3 User Preferences ............................................................................................................................................................. 25
5.4 Column Preferences ........................................................................................................................................................ 26
5.4.1 Additional Column Preferences .............................................................................................................................. 28
6.0 Creating and Updating Issues ........................................................................................................................................... 29
6.1 Understanding Issue Tracking ........................................................................................................................................ 29
6.1.1 Issue Tracking Definition ........................................................................................................................................ 29
6.1.2 Tracking Issues within the Change Process ............................................................................................................ 29
6.1.3 Issue Tracking Scenarios ......................................................................................................................................... 30
6.2 Viewing and Hiding Closed Issues ................................................................................................................................. 32
6.3 Creating Issues ................................................................................................................................................................ 33
6.4 Updating Issues ............................................................................................................................................................... 35
6.5 Cloning Issues ................................................................................................................................................................. 37
6.6 Email Notification ........................................................................................................................................................... 38
7.0 Filters ................................................................................................................................................................................. 39
7.1 Using Preset Filters ......................................................................................................................................................... 39
7.2 Filter Definition ............................................................................................................................................................... 40
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