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Front Load Washing Machine FRONT LOAD Model:HW-C70TVE SERIES WASHING MACHINE Service Manual Suited model: HW-C1270TVE-U HW-C1470TVE-U HW-C1270TVEME-U HW-C1470TVEME-U Features: ●300mm diameter porthole, door may be open at a 180 degrees. ●Class-A energy-saving;Class-A Washing performance,Homocentric tubs with higher energy efficiency ●Multi-gear speed controller ●Unique gasket design featuring no residual water hidden inside ●Delay time adjustive ●Large wash load capacity 7kg Serial Number: SM HW-C70TVE SERIES Version:00.01 Edition: 2008-03-12 Front Load Washing Machine Model:HW-C70TVE SERIES 1、Contents---------------------------------------------------------------------------------------1 2、Features --------------------------------------------------------------------------------------2 3、Sale points------------------------------------------------------------------------------------2 4、Specification ---------------------------------------------------------------------------------3 5、Safety------------------------------------------------------------------------------------------5 6、Installation ------------------------------------------------------------------------------------8 7、Net dimension -------------------------------------------------------------------------------11 8、Names of the parts-------------------------------------------------------------------------12 9、Operational Functions---------------------------------------------------------------------13 10、Trouble shooting--------------------------------------------------------------------------16 11、Wiring circuit -------------------------------------------------------------------------------26 1 Front Load Washing Machine Model:HW-C70TVE SERIES FEATURES ●300mm diameter porthole, door may be open at a 180 degrees. Facilitate view of wash process, facilitate unloading and easy to use with large port. ● Class A energy-saving,Class A washing performance Scientific design for tub can reduce the use of water heavy during washing, consequently upgrade the energy efficiency class to A,also use scientific washing ●Multi-gear speed controller According to different costuming,you can select corresponding spin speed,from 400 to 1000 rpm. ●Unique gasket design featuring no residual water hidden inside. By the unique gasket,washing machine can left no residual water hidden between outer drum and front board. ●Delay time adjustive. According to different costuming,you can select delay time,from 0.5h to 24h. Sale points One sentence for simplicity: Tight machine body without any wasting places Three sentences for convenience: I. Choose from 11 programs, convenient uses to provide you much benefit II. Front-Load structured to ensure placing clothes much more facility III. Humanistic design for control panel to help expedient operation Five sentences for tech-support: I. No need to be worried because of the function of intelligent-memory II. Satisfied to encourage children’s curiosity because of the child-lock III. Perish your trouble because of the alarm to the fault IV. Make you happy because of quick-wash in 29 mins V. Reassure for you because of the 24hours pre-wash which may offer you washing anywhere and anytime. 2 Front Load Washing Machine Model:HW-C70TVE SERIES SPECIFICATION 1. 2. 3. 4. Proposal Front loaders washing machines Product identification Description of appliance Type of appliance (FS = standing, BI = built-in) Supplier own brand Supplier bar code Mares computer code Commercial Brand / Model Commercial bar code Key-Features Energy efficiency class Washing performance class Spin efficiency class Programs Capacity Spin speed (max. / optional) Noise level(spin) Energy consumption per wash circle * Water consumption* Residual dampness (spin result) Spin speed selector switch (steps) Spin speed variator (stepless) Adjustable thermostat (water temp. adjust from - to) Drum capacity dry laundry / water Auto water level adjust (depending on volume of filled in laundry) Washing time (max.) Washing temperatures (program-controlled) Certification's (CE / ISO 9001 / ISO 9002) Approvals (VDE/GS / TÜV/GS / IMQ) * EN 60456 (60°C cycle, full load without pre-wash) = COLD Basics data Unit dimensions (H x W x D) Net weight Voltage/frequency Input power / main fuse (intensity) Work top / removable Control M = electromechanical, E = electronic, F = fuzzy Inner cylinder S = stainless steel / Z = zinc coated Outer cylinder P = Plastic / S = stainless steel Door: aesthetic (R = round, Y = big eye, Q = square) Diameter Outer door frame S= stainless steel / M = metal / P = plastic Inner door G= glass / P= plastic Detergent compartments Removable compartment for liquid detergent Delay timer (from - to) Self cleaning suds pump Water inlet hose cold water / hot water Water drain hose / -support Adjustable feet Safety systems Auto door lock Motor overheating protection No heating without water Auto water cool-down (before drain 90°C boiled water) ACQUA Stop kit Child protection 3 2008 New Sensor HW-C70TVE SERIES Washing machine FS EAN EAN n° kg rpm dB(A) kWh l % rpm rpm °C kg / l AWL min °C cm kg V/Hz W/A A A B 11 7 1400/1200-400 70.9 1.05 51 50% 90/60/50/40/30 7/51 178 30 - 90 CE / ISO 9001 TÜV 84 x 59,5 x 61 72 220-240V~50Hz 2000/10 -/ E S P h Y 30 P G 3 0.5-24 n° // 4 cm n° ADL MOP NHW AWC - Front Load Washing Machine Model:HW-C70TVE SERIES Programs 1) Strong action /cotton cycles 2) Normal action / synthetics 3) Delicate action / wool cycles Pre-wash / wash Quick wash / super quick wash Rinse / soften Delicate / hand wash Wool / cashmere Soak / spin Drain Easy ironing Optional function keys (additional program settings) ON/OFF button Half load Fussy Spin exclusion Spin reduction High water level No Soak Rinse stop Delicate Cold wash Sport wash ECO 5. Stand for having the function - Stand for not having the function ECO stand for ecnomical wash 4 n° n° n° 1 1 1 ///-/ /-/ - rpm - Front Load Washing Machine Model:HW-C70TVE SERIES 5 Front Load Washing Machine Model:HW-C70TVE SERIES 6 Front Load Washing Machine 7 Model:HW-C70TVE SERIES Front Load Washing Machine 8 Model:HW-C70TVE SERIES Front Load Washing Machine 9 Model:HW-C70TVE SERIES Front Load Washing Machine 10 Model:HW-C70TVE SERIES Front Load Washing Machine Model:HW-C70TVE SERIES Net dimension 84CM 61CM 59.5CM 11 Front Load Washing Machine Model:HW-C70TVE SERIES Names of the part Detergent distribution drawer Top panel Display Selection knob Operating buttons prothole door Door handle 12 Front Load Washing Machine 13 Model:HW-C70TVE SERIES Front Load Washing Machine 14 Model:HW-C70TVE SERIES Front Load Washing Machine 15 Model:HW-C70TVE SERIES Front Load Washing Machine HW-C70TVE SERIES Model:HW-C70TVE SERIES Error Display and Troubleshooting Error message:Door is not properly shut 20s after program is started. Troubleshooting: Pushing the door to Check Whether Door is properly shut or not Shut the door properly N Y Cut off the power and then turn on again. Check the voltage between brown wire and red wire of door lock, is it between AC 220-240V? Door Y lock is broken need replacing, then make sure wire is connected properly. N Connect the wire properly Check if the wire connecting door lock and computer board is loose Y Replace N computer Check the voltage between grey wire and white wire of computer board, is it between AC 220-240V? N board 5 Error message:Drainage error, water not emptied within 4 min. Troubleshooting: Cut off power and water Check if water is emptied and Y level pressure switch wire connection, measure the resistance of 1 and 3 pin, is it infinite? If not, it is water level pressure switch failure and replace it. If it is, then repair and check computer board and wire as followed. N Check if drain pump acts by touching pump position Y N 16 Check if drain pump or drain pipe is jammed, and open the filter and clean Front Load Washing Machine Model:HW-C70TVE SERIES Cut off the power and choose spin program to start, then check the import voltage of drain pump, is it between AC 220-240 V? Y Replace drain pump N Cut off power and pull out water level pressure switch wire connection. Set spin program to start. Check the export voltage to drain pump, is it between AC 220-240V?between blue wire and green wire Y The wire between computer board and drain pump is not connected properly. Replace the wire. N Replace computer board (Fig1) Error message:Temperature sensor is not properly connected or damaged (display at the end of a program). Troubleshooting: Cut off power and measure the resistance N NTC exist open circuit .Replace it of temperature sensor by multimeter, is it between 5-14kΩ? Y Check if NTC is connected properly Connect NTC well N Y Check the blue wire and black wire of NTC, are they connected well? Connect all wires well N Y Disconnect the white wire and black wire from computer board, and measure if the resistance between blue wire and black wire of PCB is it infinite? Replace wire Y N Replace computer board 17 Front Load Washing Machine Model:HW-C70TVE SERIES Error message :The heater may be broken Troubleshooting: Cut off power ,check the resistance Of two pins of heater element by N multimenter is it between 30-35Ω ? Y Heater element must be broken please replace it Turn on power ,and set wash mode,then start ,check the export voltage of heater element between 12-6 and J9-9 ,is it between AC 220-240V? Y Computer board must be broken, please Error message:The required water level is not reached within 8 min. Troubleshooting: Check if water is leaking from washer bottom. inlet pipe. drain pipe or other pipe connection Y Readjust or replace the broken parts N Check if tap is closed or water pressure is too Y Open the tap or wait for normal water pressure to use low (usual between0.03 -1 MPa) N Clean inlet valve Check if inlet valve is jammed Y N 18 Front Load Washing Machine Model:HW-C70TVE SERIES Observe if the height of Draw out the dispenser and check if water is entering drain pipe not reach 80 Y cm. If water level N pressures switch and the hose is leaking gas Turn on power, and set pre-wash mode, then start. Check the import voltage of electromagnetic valve by multimeter , is it between AC 220-240V between the white wire and red wire that they are not connected?Voltage is220-240V between white wire and white wire,between red wire and red wire Y Electromagnetic valve must be broken, please replace it. N The wire connected PCB and inlet valve is not Check if export voltage from computer board Y properly. Please reconnect it or replace it. to electromagnetic valve, is it between AC 220-240V that voltage between grown wire and white wire of PCB ? N (Fig 2) Replace computer board 19 Front Load Washing Machine Model:HW-C70TVE SERIES Error message:Motor speed error .it may be not properly connected or damaged. Troubleshooting : Connect them well and test. Cut off power, and check if motor wire is N connected well Y Connect them properly and test. Check if the wire of motor is connected well N with computer board. Y Pull out the motor insert string, and check the resistance of motor speed measurer and the Replace the motor. winding of the motor, is it as N followed?From up to down,The order is M1.M2.M3.M4.M5.M6.M7.M8.M9.M10 : the resistance between M5and M10 is 1.67~1.85Ω. the resistance between M8and M9 is 1.69~1.87Ω. Y Check the import voltage between M1 wind and M2 wind, is it between AC 220-240V? Replace computer board N 20 Front Load Washing Machine Model:HW-C70TVE SERIES Error message. Motor overheat protection or is damaged. Troubleshooting: Cut off power and check if motor wires N Reconnect well are connected well Y Put the motor in nomal temperature about ten minutes,and then test again.If the Measure if resistance of motor winding by N multimeter,is it as followed? the resistance between M5and M10 resistance is natural, it is caused by overheated protection.Then check is and 1.67~1.85Ω. the resistance between M8and deal with overload,abnormal voltage.If M9 is 1.69~1.87Ω. not,please replace motor Y Pull out the wire connection of motor and computer board.Then check if circuit is open by multimeter Y Repair wires N Turn on power and set spin mode,then start.Check the import Y voltage Replace computer board between red wire and red wires, is it between 220-240V? 21 Front Load Washing Machine Model:HW-C70TVE SERIES Error message. Water level exceeds protection value. Troubleshooting: Clean water switch hose and air Y Check if water switch hose and air collector collector are jammed N Pull out water switch inserts and turn on power, then set wash mode. While water is entering at the position of 1/4 glass window, check the resistance between ① and ②, is it 0? Check the resistance between ①and ③, is it infinite? Replace water pressure switch Y N Replace inlet valve Without power ,connect inlet pipe to inlet Y vavle,then open the tap and observe if water is entering in dispenser N Replace Y Without starting but electrifying, measure the import voltage of inlet valve, is it between computer board AC 220-240V? HW-C70TVE SERIES Examination & Troubleshooting Failure:Display nothing Troubleshooting: Repair power supply N Measure the power supply ,is it exists 220V-240V AC voltage? Y Press the power switch N Is power switch on? Y Press power switch and check the voltage between two pins of power switch. Is there 220-240V AC voltage between blue wire and brown wire? Make sure power supply cable assembly is N N connected well and then replace power switch. Y 22 Front Load Washing Machine Model:HW-C70TVE SERIES Cut off power and check if plugs are connected Insert the plug well and test Y well by pulling the plug of computer board. Y Check if power plug exists 220V-240V AC N voltage at the import pin Replace PCB Failure:no water inletting Troubleshooting: Is the tap shut off or the water pressure Open tap or wait for normal water pressure Y too low? N Check if water is leaking from washer connection, especially between inlet pipe Reconnect inlet pipe. Y and tap. to make sure of no bends. N Clean filter Y Check if filter of electromagnetic valve is jammed N Choose pre-wash program and start , Check if there is 220-240V at import pin of electromagnetic valve Replace electromagnetic valve Y N Reconnect the wire Is there open circuit between Y electromagnetic valve and computer board? N Choose pre-wash program and start , then check if there is 220-240V at export N (See fig 2) Replace PCB pin of electromagnetic valve Failure:no draining Troubleshooting: Is the height of drain pipe too high? Adjust the height of drain pipe to Y 80-100 cm N Turn filter anticlockwise,open and check if Y filter is jammed N 23 Clean and tighten filter clockwise. Front Load Washing Machine Model:HW-C70TVE SERIES Arrange hose and clean Check if hose connecting cylinder to pump is Y bent or jammed N Turn on power and choose spin program to start. Measure if import voltage of drain pump is 220-240V Replace drain pump Y N Replace the wire. Cut off and check if the connection between Y drain pump and computer board is open N Turn on and choose spin program to Replace ( See fig 1) PCB N start. Measure if export voltage of PCB to drain pump is 220-240V Failure :abnormal noise and vibration Troubleshooting: Is the pack screws dismantled? Dismantle the screws N Y Is there foreign material in the washer? Clean Y N Adjust adjustable feet Is washer in balance? N Y Y Is belt loose or worn? Replace it N Are the screws of counterweight and Y Fasten them motor loose? N Remove belt and turn belt pulley by Dismantle triangle and check the bearing .If it is broken, replace it. Y hand, and then check if there is different N Y Turn on power and set spin program, then start,check if there is different noise from motor 24 Replace motor Front Load Washing Machine Model:HW-C70TVE SERIES Failure:water leaking Troubleshooting: Check if water is leaking from the inlet pipe Y Readjust it. or the tap N Is drain pipe broken? Replace drain pipe Y N Remove clothes Check if there is foreign material nipped between cushion of sight window and sight window Y N Check if all tubes and tie-in is leaking water, including the connecting of tube and valve, dispenser, tube and dispenser ,outer cylinder-cushion of sight window-hose and outer cylinder, drain pump and gas valve Y Reassemble or repair N Replace Y Is cushion of sight window broken? cushion of window N Is water leaking from outer cylinder? Y 25 Replace outer cylinder sight Front Load Washing Machine Wiring circuit 26 Model:HW-C70TVE SERIES Front Load Washing Machine Model:HW-C70TVE SERIES Sincere Forever Group Industrial Park, No.1, 266101, Qingdao, http://www.haier.com 27 Road China