Download Star Micronics Printer TUP500 User's Manual

THERMAL PRINTER
TUP500 SERIES
TECHNICAL MANUAL
[ FIRST EDITION ]
NOTICE
• All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express
permission is forbidden.
• The contents of this manual are subject to change without notice.
• All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press.
However, should any errors be detected, STAR would greatly appreciate being informed of them.
• The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
© Copyright 2009 Star Micronics Co.,Ltd.
INTRODUCTION
This manual describes the thermal printer TUP500 series.
It is designed for use as a reference for periodic inspections and maintenance procedures to be executed by service personnel. It is not intended for the general user. Users of this manual should have a basic knowledge and understanding of the English language.
● This manual is divided into the following sections:
Chapter 1
Adjustments
Chapter 2
Maintenance and Lubrication
Chapter 3
Parts List
● First edition :
Feb. 2009
CHAPTER 1 ADJUSTMENTS This printer has undergone various adjustments so that it will attain a given standard of performance.
In this chapter, a brief explanation is given of the methods for making adjustments. Follow the instructions when performing maintenance inspections or when replacing parts to correct malfunctions.
1. SensorAdjustment........................................................................2
1.1 AdjustmentofthePE/BMSensor.......................................................................2
1.2 AdjustmentoftheNESensor..............................................................................4
1.3 AdjustmentofthePresenterSensor..................................................................5
1. SensorAdjustment
PresenterSensor
This printer is equipped with the following three paper sensors:
PE/BMSensor
• PE(PaperEnd)/BM(BlackMark)Sensor
Detects presence of roll paper and black marks.
• NE(NearEnd)Sensor
Detects whether the roll paper is nearing its end.
• PresenterSensor(TUP592Only)
Detects paper in presenter.
The aforementioned sensors can be adjusted as follows.
NESensor
1.1 AdjustmentofthePE/BMSensor
1. Turn the printer off and unplug the power cord.
2. Remove the screws. Then, remove the board chassis.
3. Using the tip of a ballpoint pen or a similar object, set the DIP switches as follows: DSW1-4 OFF, DSW1-5 ON.
Screw
DIPSwitchDSW1
Boardchassis
-
4. Set ordinary paper that is not used for black marks, in the PE/BM sensor unit shown below.
Use the release lever to open the platen unit (the TUP592 includes presenter unit), insert the paper from the paper
insertion inlet and then close the platen unit to set the paper.
5. Turn the power on. The LED on the control panel will flash two times, then the printer will enter the PE/BM sensor adjustment mode.
6. Use a small regular screwdriver to slowly turn the VR1 clockwise, as shown in the drawing below. Adjust this to a
position where both LED1 (green) and LED2 (red) light.
7. Turn the power OFF.
8. Turn the DIP switch DSW 1-4 and DSW 1-5 to its original setting.
Control Panel
LED1 LED2
This completes the PE/BM sensor adjustment.
--
SW2
SW1
1.2 Adjustment of the NE Sensor (TUP592 Only)
1. Turn the printer off and unplug the power cord.
2. Remove the screws. Then, remove the board chassis.
3. Using the tip of a ballpoint pen or a similar object, set the DIP switches as follows: DSW1-4 OFF, DSW1-5 ON.
Screw
DIP Switch DSW1
Board chassis
4. Set unused roll paper that will actually be use.
5. Connect the AC adapter and turn the power switch on while pressing switch SW2 on the control panel. The LED
on the control panel will flash two times, then the printer will enter the NE sensor adjustment mode.
6. Use a small regular screwdriver to slowly turn the VR6 clockwise, as shown in the drawing below. Adjust this to
a position where both LED1 (green) and LED2 (red) light. If it is not possible to adjust to a position where both
LED1 (green) and LED2 (red) light, adjust to a position where LED1 (green) is extinguished and LED2 (red) is lit.
Note: When tilting the unit, be careful that the paper does not fall out.
7. Turn the power OFF. Turn the DIP switch DSW 1-4 and DSW 1-5 to its original setting.
Control Panel
LED1 LED2
This completes the NE sensor adjustment.
--
SW2
SW1
1.3 AdjustmentofthePresenterSensor
1. Turn the printer off and unplug the power cord.
2. Remove the screws. Then, remove the board chassis.
3. Using the tip of a ballpoint pen or a similar object, set the DIP switches as follows: DSW1-4 OFF, DSW1-5 ON.
Screw
DIPSwitchDSW1
Boardchassis
4. Set paper into the presenter portion as shown below.
Lift the paper holder and insert the paper. Rotate the knob toward yourself to set the paper perfectly straight.
PaperHolder
Knob
-
5. Connect the AC adapter and turn the power switch on while pressing switch SW1 on the control panel. The LED
on the control panel will flash two times, then the printer will enter the presenter sensor adjustment mode.
6. Use a small regular screwdriver to slowly turn the VR3 clockwise, as shown in the drawing below. Adjust this to a
position where both LED1 (green) and LED2 (red) light.
If the position where both LED1 (green) and LED2 (red) light, turn VR3 clockwise slowly to adjust to a position
where both LED1 (green) and LED2 (red) light.
Note: 1) When adjusting, always rotate clockwise.
If rotated in the other direction, accurate adjustment is not possible.
2) Each time the printer enters the presenter paper detection sensor adjustment mode, this
adjustment is necessary.
3) There is a point where the LED flashes instantly. That is not an adjustment position.
There is a point where the LED lights completely. That is the adjustment position.
7. Turn the power OFF. Turn the DIP switch DSW 1-4 and DSW 1-5 to its original setting.
Control Panel
LED1 LED2
This completes the Presenter sensor adjustment.
--
SW2
SW1
CHAPTER 2
MAINTENANCE AND LUBRICATION
1. Maintenance............................................................................................ 8
1-1. CleaningtheThermalHeadandPlaten.................................................................8
1-2. HandlingPaperJams.............................................................................................9
1-3. HowtoReleasetheCutterLock.............................................................................9
2. Lubrication............................................................................................. 10
2-1. Lubricant.............................................................................................................10
2-2. LubricatingMethod............................................................................................10
2-3. LubricatedAreas..................................................................................................10
1. Maintenance
In order to maintain the optimum performance of this printer and to prevent trouble, maintenance must be carried out according to the following items. When performing maintenance, always turn off the power, and take the appropriate measures to orevent static electricity.
1-1.PeriodicMaintenance
To ensure long-term and stable printing, periodically clean the modules. It is recommended that you clean every 3 months or every 500,000 lines.
The thermal head and platen can be cleaned by opening the platen unit (including the presenter unit of TUP592) with the release lever.
• Thermal Head Cleaning Method
To clean the thermal head heating elements, wipe with a cotton swab dampened with an alcohol based cleaner (such
as ethanol or methanol). Also, do not apply excessive force when doing so. Wipe the heating elements gently.
After cleaning, check that the alcohol has completely evaporated before closing the platen unit.
• Platen Cleaning Method
Dampen a soft cloth with an alcohol-based solvent(such as ethanol or methanol) and wipe the platen while
slowly turning it. Also, complete wipe away all of the paper dust on the rubber platen. If the cleaning is incom­
plete, there may be problems in paper feeds.
• Presenter Sensor and Peripheral Maintenance Method (only TUP592)
Remove any dirt, dust, or paper cuttings that may be adhering to the presenter sensor or the vicinity. Use a soft,
dry cotton cloth, swab or brush to clean. Also, do not apply excessive force when doing so.
• PF Roller Cleaning Method (only TUP592)
To clean the PF roller, dampen a soft cloth with an alcohol-based solvent (such as ethanol or methanol) and
clean the PF roller while slowly turning it using the knob. Also, do not apply excessive force when doing so.
Wipe the heating elements gently.
ThermalHead
Platen
PresenterSensor
PFRoller
Knob
ReleaseLever
Fig.2-1LocationstoPerformPeriodicMaintenance(TUP592ExternalView)
-
1-2.HandlingPaperJams
If recording paper should become jammed, open the platen unit (including the presenter unit of TUP592) and remove the jammed paper. Never pull on the jammed paper unnecessary while the printer unit is closed because this can damage the drive system parts.
Remove jammed paper according to the following procedures.
1. Open the platen unit using the release lever.
2. Rotate the knob to remove the jammed paper.
3. Close the platen unit. Check that it has been completely closed at this time.
Notes:1) When removing the jammed paper, never move you hands near the tear bar or the autocutterbecauseitisverydangerous.Also,whenopeningorclosingtherotatingportions,be
carefulnottogetyourhandsorfingerscaught.
2) When locking the cutter blades, do not forcefully rotate the platen unit (including the
presenterunitofTUP592)becausethiscanbethecauseofmachinefailure.Seethefollowing
item1-3forreleasingthecutterlockandopeningtheplatenunit.
Knob
ReleaseLever
Fig.2-2HandlingPaperJams(TUP592ExternalView)
1-3.HowtoReleasetheCutterLock
Use the following procedures to release the auto-cutter lock if trouble occurs, such as when paper becomes chewed.
1. Turn the apparatus power off.
2. Rotate the emergency knobs in the direction of the arrows on the top of the auto-cutter unit case to return the
cutter blades to their home position.The emergency knob should be rotated using a tweezers, screwdriver or
ball-point pen to prevent accidents.
EmergencyKnob
Auto-cutter
Fig.2-3HandlingTheCutterLock(TUP592ExternalView)
-
2. Lubrication
Lubrication is very important to maintain optimum performance and to prevent trouble.
2-1.Lubricant
The type of lubricant greatly affects the performance and durability of the printer, especially in a low temperature envi­
ronment. We recommend use of the grease listed below for this printer.
Type of oil
Product name
Maker
Grease
Molykote EM-30L
Dow Corning Corporation
Oil
Mobil 1
Mobil Oil Co., Ltd.
2-2.LubricatingMethod
When lubrication is carried out in assembly and disassembly, wash parts well to remove dust and dirt before lubrication. If lubrication is removed when cleaning, or if parts have been disassembled or replaced, always re-lubricate them. Run the sliding parts after lubricating to allow the lubrication to be evenly distributed.
2-3.LubricatedAreas
Refer to Fig. 2-4.
No.
Lubricating Point
Grease/Oil
1
Rubbing surfaces of Lock shaft and Platen holder
EM-30L
2
Rubbing surfaces of Lock shaft and Base Frame Unit
EM-30L
3
Rubbing surfaces of Gear shaft and Gear 36 x 56 x 0.5
EM-30L
4
Rubbing surfaces of Gear shaft and Gear 18 x 0.7 - 58 x0.5
EM-30L
5
Cut surfaces of Paper guide
Mobil 1
Notes: Useabrushorcottonswabtolubricatethecutsurface(5)ofthepaperguide.
Makesureitdoesnotsoilpaperthatpassesthrough.
- 10
5
c
3
4
2
e
e
c
d
1
d
1
Fig.2-4LubricatedAreas(TMP542)
- 11
CHAPTER 3
PARTS LIST
HOwTOUSEPARTSLIST
(1) DRWG.NO.
Thiscolumnshowsthedrawingnumberoftheillustration.
(2) REVISEDEDITIONMARK
Thiscolumnshowsarevisionnumber.
Partthathavebeenaddedintherevisededitionareindicatedwith“#”.
Partthathavebeenabolishedintherevisededitionareindicatedwith“*”.
#1:Firstedition→Secondedition*1:Firstedition→Secondediton
(3) PARTNO.
Parts numbers must be notified when ordering replacement parts. Parts described as “NPN” have no parts
numberandarenotinstock,i.e.,unavailable.
(4) PARTSNAME
Partsnamesmustbenotifiedwhenorderingreplacementparts.
(5) Q’TY
Thiscolumnshowsthenumberofthepartusedasindicatedinthefigure.
(6) REMARKS
Whendifferencesinspecificationsexistdependingonlocation/destination.
(7) RANK
Partsmarked“S”intherankcolumncanbeordered.Otherparts,asarule,cannotbesuppliedevenifordered.
Partsmarked“O”areoptionalparts.
1.
PrinterAssembly..........................13
8.
1-1. DisassemblyDrawing..............13
1-2. PartsList...................................15
2.
MechanismBaseUnit..................16
2-1. DisassemblyDrawing..............16
2-2. PartsList...................................18
3.
PrinterMechanismUnit...............19
3-1. DisassemblyDrawing..............19
3-2. PartsList...................................21
4.
Sub-Assembly...............................23
4-1.
4-2.
4-3.
4-4.
4-5.
4-6.
4-7.
4-8.
4-9.
FrameRUnit.............................23
FrameLUnit.............................24
BoardchassisLUnit...............25
PresenterUnitPR521...............26
PaperGuideUnit(PR521)........28
GuideFrameUnit.....................29
HeadUnit..................................30
PlatenHolderUnit....................31
PaperGuideUnit......................32
5.
BlockDiagram..............................33
6.
MainLogicBoard.........................34
6-1.
6-2.
6-3.
6-4.
7.
CircuitDiagram........................34
ComponentLayout..................39
CircuitNumberDiagram..........40
PartsList...................................41
SubBoard.....................................46
7-1. CircuitDiagram........................46
7-2. ComponentLayout..................46
7-3. PartsList...................................46
OperationPanelBoard.................47
8-1. CircuitDiagram........................47
8-2. ComponentLayout..................47
8-3. PartsList...................................47
9.
SnoutBoard..................................48
9-1. CircuitDiagram........................48
9-2. ComponentLayout..................48
9-3. PartsList...................................48
10. SerialInterfaceBoard(25pin).......49
10-1. CircuitDiagram........................49
10-2. PartsList...................................50
11. SerialInterfaceBoard(9pin).........51
11-1. CircuitDiagram........................51
11-2. PartsList...................................52
12. ParallelInterfaceBoard...............53
12-1. CircuitDiagram........................53
12-2. PartsList...................................54
13. USBInterfaceBoard.....................55
13-1. CircuitDiagram........................55
13-2. ComponentLayout..................56
13-3. PartsList...................................57
14. EthernetInterfaceBoard..............58
14-1. CircuitDiagram........................58
14-2. ComponentLayout..................63
14-3. PartsList...................................64
1. Printer Assembly
1-1.Disassembly Drawing
A. TUP592
19
10
3
19
4
7
18
12
2
18
17
18
16
9
14
17
58
80
1
14
13
18
5
9
11
9
b
a
5
8
5
16
15
b
18
16
18
a
18
5
9
18
5
9
9
18
DC
24
V
6
20
21
- 13 B. TUP542
19
10
3
19
4
7
18
2
18
17
16
18
9
14
17
58
80
1
14
13
18
5
9
11
9
b
a
5
5
8
16
15
b
18
16
18
a
18
5
9
18
5
9
9
18
DC
24
V
6
20
21
- 14 1-2. Parts List
DRWG.NO.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
-
REV.
Printer Assembly
PARTS NO.
39590310
37421600
33914240
NPN
NPN
NPN
37420420
37420430
NPN
NPN
33914250
NPN
NPN
NPN
30510900
NPN
04991204
01923004
01903030
00930603
39607510
39607502
39607300
39607211
39607200
30781790
30781780
30781770
30781760
30781750
39590300
39591010
PARTS NAME
NEU-T500
ROLL PAPER HOLDER S ASSY TUP5
ROLL PAPER HOLDER S TUP5
ROLL PAPER SHAFT
TUP5
BOARD CHASSIS U UNIT TUP5
BOARD CHASSIS L UNIT TUP5
MECHANISM BASE UNIT TUP5
MECHANISM BASE A UNIT TUP5
FRAME L UNIT
TUP5
FRAME R UNIT
TUP5
ROLL PAPER HOLDER M TUP5
BOTTOM FRAME
TUP5
WEIGHT BAR
PR5
FRAME STAY
TUP5
SPRING E093-090-0284
FERRITE CORE SFC-3
FASTENER T18S
DESIGNED SCREW 3-4
SCREW TR 3-4 FL
SCREW TAT 3-6 PT
INTERFACE BOARD IFBD-HU05
INTERFACE BOARD IFBD-HE05
INTERFACE BOARD IFBD-HN03
INTERFACE BOARD IFBD-HC03
INTERFACE BOARD IFBD-HD03
ADAPTER SET PS60A-24B CH
ADAPTER SET PS60A-24B AS
ADAPTER SET PS60A-24B UK
ADAPTER SET PS60A-24B EU
ADAPTER SET PS60A-24B US
RHU-T500
DRU-T500B
- 15 Q' TY
1
1
1
1
1
1
1
1
1
1
2
1
1
1
2
1
4
3
1
4
1
1
1
1
1
1
1
1
1
1
1
1
REMARKS
TUP592
TUP542
RANK
O
S
S
S
S
S
TUP592
S
OPTION:USB
OPTION:ETHERNET
OPTION:SERIAL 9 PIN
OPTION:PARALLEL IF
OPTION:SERIAL 25 PIN
OPTION
OPTION
OPTION
OPTION
OPTION
OPTION
OPTION
S
S
S
S
O
O
O
O
O
O
O
O
O
O
O
O
2. Mechanism Base Unit
2-1. Disassembly Drawing
A. TUP592
6
2
7
7
8
4
3
7
1
7
- 16 B. TUP542
5
6
2
7
8
7
5
3
1
- 17 2-2. Parts List
DRWG.NO.
1
2
3
4
5
6
7
8
REV.
Mechanism Base Unit
PARTS NO.
38400000
39454000
33913000
NPN
NPN
04991204
01903090
01903077
01903077
09992102
PARTS NAME
TMP592-24
TMP542-24-A
HANDLE
TUP9
MECHANISM BASE
TUP5
WIRE 18UL1007BRN060TT
FASTENER T18S
SCREW TAT 3-8 CT-FL
SCREW TAT 3-5 CT-FL
SCREW TAT 3-5 CT-FL
SPIRAL TUBE 6.0
- 18 Q' TY
1
1
1
1
1
3
2
6
4
1
REMARKS
TUP592
TUP542
TUP592
TUP542
TUP592
TUP542
RANK
S
O
S
S
S
S
S
S
3. Printer Mechanism Unit
3-1. Disassembly Drawing
A. TUP592
5
7
5
2
4
6
3
6
1
- 19 B. TUP542
9
28
28
28
2
c
28
27
28
15
8
17
7
16
29
28
10
23
1
19
29
13
24
3
e
5
20
4
30
24
e
23
c
22
21
d
18
26
6
12
24
25
11
d
- 20 14
3-2. Parts List
DRWG.NO.
1
2
3
4
5
6
7
REV.
Printer Mechanism Unit (TUP592)
PARTS NO.
39515200
39454000
37413800
33914310
04991204
01903077
01903030
PARTS NAME
PR521-24-A
TMP542-24-A
STOPPER UNIT
TMP5
LOOP GUIDE
PR5
FASTENER T18S
SCREW TAT 3-5 CT-FL
SCREW TR 3-4 FL
- 21 Q' TY
1
1
1
1
3
3
2
REMARKS
RANK
O
O
S
S
S
S
S
Printer Mechanism Unit (TUP542)
DRWG.NO.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
REV.
PARTS NO.
37483030
37425500
37419020
37417200
37417100
37413200
37413010
37412100
37412010
NPN
33914230
33914200
33490060
33400121
33102300
33102290
NPN
NPN
NPN
30721701
30531160
30510350
04991204
04020010
01902123
01903077
01903064
01903030
00930603
00816604
PARTS NAME
SPRING HOLDER UNIT
TMP9
DAMPER ROLLER A ASSY TUP5
HEAD UNIT
TMP5
PLATEN SWITCH UNIT
TMP5
TERMINAL BOARD UNIT TMP5
PLATEN HOLDER UNIT
TMP5
PAPER GUIDE UNIT
TMP5
PF MOTOR UNIT
TMP5
CUTTER UNIT
TMP5
BASE FRAME UNIT
TMP5
PAPER FEEDER
TMP5
BLADE COVER
TMP5
HEAD ADJUSTER
TMP9
RELEASE LEVER
TMP9
GEAR 36X56X0.5
TMP9
GEAR 18X0.7-58X0.5
TMP9
GEAR COVER
TMP5
PLATEN PIVOT
TMP5
PRESS SHAFT
TMP5
CABLE UNIT 14X380CC TMP9
RELEASE SPRING
TMP9
SPRING E038-040-0118
FASTENER T18S
STOP RING SE2.0
SCREW TAT 3-6 CT-FL-ZN
SCREW TAT 3-5 CT-FL
SCREW TAT 3-5 CT
SCREW TR 3-4 FL
SCREW TAT 3-6 PT
SCREW TR 1.6-6
- 22 Q' TY
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
3
2
1
2
7
2
1
REMARKS
RANK
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
4. Sub-Assembly
4-1. Frame R Unit
9­
4
2
6
3
5
1
DRWG.NO.
9-1
9-2
9-3
9-4
9-5
9-6
REV.
PARTS NO.
NPN
33210520
30211050
04020016
02010401
01914003
PARTS NAME
FRAME R ASSY
TUP9
BUSHING
TUP9
PF ROLLER BEARING
TMP6
STOP RING SE4.0
HEXAGON NUT NH4-1
SCREW TR 4-10 W