Download Mitel 5005 User's Manual

MITEL NETWORKS
5005
IP Phone
USER GUIDE
NOTICE
7KHLQIRUPDWLRQFRQWDLQHGLQWKLVGRFXPHQWLVEHOLHYHGWREHDFFXUDWHLQDOOUHVSHFWVEXWLVQRW
ZDUUDQWHGE\0,7(/1(7:25.6Œ&RUSRUDWLRQ7KHLQIRUPDWLRQLVVXEMHFWWRFKDQJHZLWKRXWQRWLFHDQG
VKRXOGQRWEHFRQVWUXHGLQDQ\ZD\DVDFRPPLWPHQWE\0,7(/1(7:25.6RUDQ\RILWVDIILOLDWHVRU
VXEVLGLDULHV0,7(/1(7:25.6DQGLWVDIILOLDWHVDQGVXEVLGLDULHVDVVXPHQRUHVSRQVLELOLW\IRUDQ\HUURUV
RURPLVVLRQVLQWKLVGRFXPHQW5HYLVLRQVRIWKLVGRFXPHQWRUQHZHGLWLRQVRILWPD\EHLVVXHGWR
LQFRUSRUDWHDQ\VXFKFKDQJHV
1RWKLQJLQWKLVGRFXPHQWPD\EHUHSURGXFHGLQDQ\PDQQHUHLWKHUZKROO\RULQSDUWIRUDQ\XVH
ZKDWVRHYHUZLWKRXWZULWWHQSHUPLVVLRQIURP0,7(/1(7:25.6&RUSRUDWLRQ
0,7(/1(7:25.6Œ,3&RS\ULJKW‹0LWHO1HWZRUNV&RUSRUDWLRQ$OOULJKWVUHVHUYHG
,03257$177KLVWHOHSKRQHLV127VXLWDEOHIRUGLUHFWFRQQHFWLRQWRWKHSXEOLFVZLWFKHGWHOHSKRQH
QHWZRUN&RQQHFWWKHWHOHSKRQHWRD0LWHO1HWZRUNVV\VWHPRQO\
Contents
ABOUT THE 5005 IP PHONE
7HOHSKRQH6WDWXV,QGLFDWRUV
/LQH.H\V
7LSVIRU<RXU&RPIRUWDQG6DIHW\
USING YOUR PHONE
$GMXVWLQJWKHULQJHUYROXPH
$GMXVWLQJWKHKDQGVHWUHFHLYHUYROXPH
$GMXVWLQJGLVSOD\FRQWUDVW
3URJUDPPLQJWKH)HDWXUH.H\V
'HVNWRS6WDQG
MAKING AND ANSWERING CALLS
0DNLQJD&DOO
$QVZHULQJD&DOO
5HGLDO
5HGLDO6DYHG1XPEHU
$XWR$QVZHU
6SHHG&DOO
CALL HANDLING
&DQFHO
+ROG
&DOO7UDQVIHU
&RQIHUHQFH&DOOV
6ZDS
0HVVDJLQJ&DOO0H%DFN
&DOO)RUZDUG
&DOO)RUZDUG5HPRWH
&DOO)RUZDUG(QG&KDLQLQJ
&DOO)RUZDUG2YHUULGH
L
USING OTHER FEATURES
&DOO3DUN
&DOO3LFNXS
&DPSRQ
'LUHFWRU\
'R1RW'LVWXUE
2YHUULGH
3DJLQJ
'LUHFW3DJLQJ
FEATURE ACCESS CODES
LL
ABOUT THE 5005 IP PHONE
7KH0LWHO1HWZRUNV,33KRQHLVDGLJLWDOWHOHSKRQHWKDWFRQQHFWVGLUHFWO\WRD%DVH7
(WKHUQHWQHWZRUN,WLVVXSSRUWHGE\WKH0LWHO1HWZRUNV,QWHJUDWHG&RPPXQLFDWLRQV3ODWIRUP
,&35HOHDVHDQGODWHUVRIWZDUH
1RWH7KH,3SKRQHLVQRWVXLWDEOHIRUGLUHFWFRQQHFWLRQWR$1<SXEOLFWHOHSKRQHQHWZRUN
&RQQHFWWKHSKRQHWRD/$1WKDWLVDWWDFKHGWRD0LWHOPDQXIDFWXUHG,&3V\VWHPRQO\
7KH0LWHO1HWZRUNV,3SKRQHKDVWZRIL[HGIXQFWLRQNH\V+2/'DQG&$1&(/DQGWZHQW\
SURJUDPPDEOHNH\VZLWKEXLOWLQVWDWXVLQGLFDWRUVDORQJZLWKD9ROXPH8S'RZQNH\DQGDVWDQGDUG
QXPHULFNH\SDG
7KHVL[ERWWRPPRVWSURJUDPPDEOHIHDWXUHNH\VZLOODXWRPDWLFDOO\EHDVVLJQHGWKH5(',$/&$//0(
%$&.0(66$*(&$//)25:$5'',5(&725<DQG75$16&21)IHDWXUHVDXWRPDWLFDOO\DQGWKHWRS
OHIWSURJUDPPDEOHIHDWXUHNH\ZLOODXWRPDWLFDOO\EHDVVLJQHGDVWKHSULPDU\/,1(NH\
+DQGVHW
6SHDNHU
0HVVDJH:DLWLQJ,QGLFDWRU
'LVSOD\6FUHHQ
3URJUDPPDEOH)HDWXUH.H\V
1XPHULF.H\SDG
9ROXPH&RQWURO
&DQFHO.H\
+ROG.H\
Telephone Status Indicators
6LWXDWLRQ
/LQHLVLGOH
7KHPHVVDJHZDLWLQJLQGLFDWRULV
2II
/LQHLVULQJLQJ
0HVVDJHZDLWLQJ9RLFHPDLO
)ODVKLQJUDSLGO\
)ODVKLQJVORZO\
Line Keys
7KHWRSOHIWSURJUDPPDEOHIHDWXUHNH\RQ\RXUVHWZLOODXWRPDWLFDOO\EHSURJUDPPHGDVD/,1(NH\
UHIHUUHGWRDVHLWKHUDQ
LQWHUFRP
RU
3ULPH/LQH
NH\$GGLWLRQDOSURJUDPPDEOHNH\VFDQEHVHWXS
WRDFFHVVRWKHUOLQHVVRWKDW\RXFDQDQVZHURUPDNHFDOOVRQPXOWLSOHOLQHV3URJUDPPDEOHNH\V
GHVLJQDWHGDV/,1(NH\VZLOOLQGLFDWHWKHVWDWXVRIDOLQHZLWKWKHNH\OLJKWDVIROORZV
.H\6WDWXV
([SODQDWLRQ
/LW
8QOLW
7KHOLQHLVLQXVH
7KHOLQHLVLGOHRUIUHH
)ODVKLQJZLWKULQJLQJFDGHQFH
)ODVKLQJZLWKKHOGFDGHQFH
$QH[WHUQDOFDOOLVULQJLQJRQWKLVOLQH
$FDOORQWKLVOLQHLVFXUUHQWO\RQKROG
To make a call using a line other than the primary one assigned to the set:
/LIWWKHKDQGVHW
3UHVVDOLQHNH\WKDWKDVEHHQSURJUDPPHGWRXVHDQRWKHUH[WHQVLRQ
'LDOWKHQXPEHU
1RWH5HIHUWR0DNLQJDQG$QVZHULQJ&DOOVIRUIXUWKHULQIRUPDWLRQ
Tips for Your Comfort and Safety
Don’t cradle the handset!
3URORQJHGXVHRIWKHKDQGVHWFDQOHDGWRQHFNVKRXOGHURUEDFNGLVFRPIRUWHVSHFLDOO\LI\RXFUDGOH
WKHKDQGVHWEHWZHHQ\RXUHDUDQGVKRXOGHU,I\RXXVH\RXUSKRQHDORW\RXPD\ILQGLWPRUH
FRPIRUWDEOHWRXVHDKHDGVHW6HHWKHVHFWLRQRQKHDGVHWXVDJHHOVHZKHUHLQWKLVJXLGHIRUPRUH
LQIRUPDWLRQ
Protect your hearing
<RXUSKRQHKDVDFRQWUROIRUDGMXVWLQJWKHYROXPHRIWKHKDQGVHWUHFHLYHU%HFDXVHFRQWLQXRXV
H[SRVXUHWRORXGVRXQGVFDQFRQWULEXWHWRKHDULQJORVVNHHSWKHYROXPHDWDPRGHUDWHOHYHO
USING YOUR PHONE
Adjusting the ringer volume
To adjust the Ringer Volume while the set is ringing:
z 3UHVVWKH9ROXPHFRQWUROEXWWRQ
Adjusting the handset receiver volume
To adjust the Handset Receiver Volume when you are using the handset:
z 3UHVVWKH9ROXPHFRQWUROEXWWRQ
Adjusting display contrast
To adjust the contrast level of the display screen while the phone is not in use::
z 3UHVVWKH9ROXPHFRQWUROEXWWRQ
Programming the Feature Keys
3URJUDPPLQJWKHIHDWXUHNH\VRQ\RXU,3SKRQHLVGRQHRQ\RXUFRPSXWHUXVLQJWKH'HVNWRS
7RROWRDFFHVVWKH,&3RQ\RXUQHWZRUN)HDWXUHVVXFKDVVSHHGGLDONH\VSURJUDPPLQJNH\
GHILQLWLRQVDQG&DOO)RUZDUGLQJPXVWEHDOOSURJUDPPHGXVLQJWKH'HVNWRS7RRO
)RUPRUHLQIRUPDWLRQRQXVLQJWKH'HVNWRS7RROSOHDVHFRQWDFW\RXU6\VWHP$GPLQLVWUDWRU
Desktop Stand
7RWLOWWKH,3SKRQHWRZDUGV\RXLWFDQEHPRXQWHGRQDVWDQGDVLOOXVWUDWHGEHORZ
MAKING AND ANSWERING CALLS
Making a Call
To make a call using the handset:
/LIWWKHKDQGVHW
'LDOWKHQXPEHU
1RWH7RXVHDOLQHRWKHUWKDQWKHSULPDU\RQHDVVLJQHGWRWKHVHWSUHVVRQHRIWKH/LQHNH\VEHIRUH
\RXGLDOWKHQXPEHU
To make a call using a Speed Call key:
z /LIWWKHKDQGVHW
z 3UHVVWKH6SHHG&DOONH\WRGLDODSUHSURJUDPPHGQXPEHU
1RWH6SHHG&DOONH\VPXVWEHSURJUDPPHGXVLQJWKH'HVNWRS7RRODVGHVFULEHGLQ3URJUDPPLQJWKH
)HDWXUH.H\V6SHHG&DOONH\VPD\EHXVHGHLWKHUIRUWHOHSKRQHQXPEHUVRUWRVHQGDPXOWLGLJLW
SDVVZRUGGXULQJDFDOO
Answering a Call
To answer a call:
z /LIWWKHKDQGVHW
Redial
To redial the last number that you manually dialed:
/LIWWKHKDQGVHW
3UHVV5(',$/
1RWH<RXFDQQRWUHGLDODFDOOWKDWZDVPDGHXVLQJDSURJUDPPDEOHIHDWXUHNH\<RXFDQDOVRVDYH
WKHODVWQXPEHUWKDW\RXPDQXDOO\GLDOHGLQWKHSKRQH
VPHPRU\VRWKDWLWFDQEHTXLFNO\UHGLDOHG
Redial - Saved Number
To save the last number that you manually dialed:
/LIWKDQGVHW
'LDO
To Redial a saved number:
/LIWKDQGVHW
'LDO
Auto-Answer
$XWR$QVZHUOHWV\RXDQVZHUFDOOVZLWKRXWOLIWLQJWKHKDQGVHW:KHQDFDOODUULYHV\RXKHDUDVKRUW
ULQJIROORZHGE\WKHFDOOHU
VYRLFH
To enable or disable Auto-Answer:
z 3UHVVWKHSURJUDPPDEOHNH\DVVLJQHGWRWKH$XWR$QVZHUIHDWXUH
To answer a call while on Auto-Answer:
z /LIWWKHKDQGVHW
Speed Call
<RXPD\XVH6SHHG&DOONH\VWRPDNHDFDOORUWRVHQGDVWULQJRIGLJLWVGXULQJDFDOOSUHVVD6SHHG
&DOO.H\GXULQJDFDOOWRVHQGDPXOWLGLJLWSDVVZRUGIRULQVWDQFH
To dial a stored Speed Call number:
/LIWWKHKDQGVHW
3UHVVWKHNH\SURJUDPPHGIRUWKH6SHHG&DOOQXPEHU\RXZLVKWRGLDO
To use a stored Speed Call number during a call:
z 3UHVVWKHNH\SURJUDPPHGZLWKWKH6SHHG&DOOQXPEHU\RXZLVKWRVHQG
1RWH6SHHGFDOOQXPEHUVDUHVWRUHGDVGHVFULEHGLQ3URJUDPPLQJWKH)HDWXUH.H\V
CALL HANDLING
Cancel
7KH&DQFHONH\LVDIL[HGIXQFWLRQNH\WKDWDOORZV\RXWRFDQFHOWKHFXUUHQWRSHUDWLRQDQGUHWXUQWRD
GLDOWRQH3UHVVLQJWKLVNH\LVHTXLYDOHQWWRUHSODFLQJ\RXUKDQGVHWDQGOLIWLQJLWXSDJDLQ:KHQWKLV
NH\LVSUHVVHGGXULQJSURJUDPPLQJ\RXDUHUHWXUQHGWRWKHSUHYLRXVSURJUDPPLQJVWHS
3UHVVLQJWKH&DQFHONH\ZLOOUHFRQQHFWWKHXVHUWRWKHRULJLQDODFWLYHFDOOLIWKHXVHULVLQWKHPLGGOHRI
D7UDQVIHU
Hold
To place a call on Hold:
z 3UHVV+2/'DQGUHSODFHWKHKDQGVHWLQWKHFUDGOH
To retrieve a call from Hold:
/LIWWKHKDQGVHW
3UHVVWKH/,1(NH\WRUHWULHYHWKHFDOO
1RWH$FDOOSODFHGRQKROGLQWKLVPDQQHULVKHOGXQGHUWKHSULPDU\OLQHDVVLJQHGWRWKHVHW7KLVW\SH
RIKROGLVD
6\VWHP+ROG
DVDQ\RWKHUH[WHQVLRQFDQSLFNXSWKLVKHOGFDOOLIWKH\KDYHD'66%/)
NH\SURJUDPPHGIRUWKHLQLWLDOKROGLQJH[WHQVLRQ
Call Transfer
To Transfer an active call:
3UHVV75$16&21)
'LDOWKHQXPEHURIWKHWKLUGSDUW\
'RRQHRIWKHIROORZLQJ
„ 7RFRPSOHWHWKH7UDQVIHUKDQJXS
„ 7RDQQRXQFHWKH7UDQVIHUZDLWIRUDQDQVZHUFRQVXOWDQGKDQJXS
„ 7RUHWULHYHWKHFDOOSUHVVWKHVZLWFKKRRNDQGGLDO
To cancel a Transfer before the third party has been connected:
z 3UHVVWKH&$1&(/NH\WREHUHFRQQHFWHGWRWKHRULJLQDOFDOO
Conference Calls
To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:
3UHVV75$16&21)
'LDOWKHQXPEHURIWKHQH[WSDUW\
:DLWIRUDQDQVZHU
3UHVV75$16&21)
To leave a Conference:
z +DQJXS
Swap
6ZDSDOORZV\RXWRDOWHUQDWHEHWZHHQWZRFDOOVE\SUHVVLQJDNH\(DFKFDOOLVNHSWSULYDWHDVQHLWKHU
SHUVRQFDQRYHUKHDU\RXUFRQYHUVDWLRQZLWKWKHRWKHU
To use the Swap feature to alternate between calls:
0DNHRUDQVZHUDFDOOFRQVXOWDQGWKHQSUHVVWKH6:$3NH\WRSODFHWKDWFDOORQKROG
:KLOHWKHILUVWFDOOLVRQKROGPDNHRUDQVZHUDVHFRQGFDOO
3UHVVWKHSURJUDPPDEOHNH\DVVLJQHGWRWKH6:$3IHDWXUHWRDOWHUQDWHEDFNDQGIRUWKEHWZHHQ
WKHWZRFDOOV
3UHVV
1RWH7KLVIHDWXUHPD\RQO\EHDYDLODEOHRQWKLVVHWSURYLGHGWKDW([FOXVLYH+ROGKDVDOUHDG\EHHQ
DFWLYDWHG&RQVXOW\RXU6\VWHP$GPLQLVWUDWRUIRUPRUHLQIRUPDWLRQ
Messaging/Call Me Back
,IWKHPHVVDJHLQGLFDWRULVIODVKLQJVORZO\ZKLOHWKHSKRQHLVQRWULQJLQJWKLVLQGLFDWHVWKDW\RXKDYH
DPHVVDJHRUYRLFHPDLO
7KHUHVSRQVHWRDPHVVDJHLQGLFDWLRQFKDQJHVGHSHQGLQJRQZKHWKHUWKHFDOOHUZDQWV\RXWRFDOOEDFN
RULIWKH\KDYHOHIWDYRLFHPHVVDJH
1RWH)RUYRLFHPDLOWRZRUNSURSHUO\ZLWKWKH,3SKRQH&DOO)RUZDUGPXVWEHDFWLYDWHGRQWKH
VHW6HH&DOO)RUZDUGLQJIRUPRUHLQIRUPDWLRQ
To respond to a message indication:
/LIWWKHKDQGVHW
3UHVV0(66$*(
,IWKHFDOOHUKDVOHIWDYRLFHPHVVDJHWKHSKRQHZLOODXWRPDWLFDOO\FDOOWKHYRLFHPDLOV\VWHP
25
,IWKHFDOOHUKDVDFWLYDWHG\RXUPHVVDJHLQGLFDWRULQVWHDGRIOHDYLQJDYRLFHPHVVDJHWKHSKRQH
ZLOODXWRPDWLFDOO\FDOOWKHLUQXPEHU
To leave a callback message at another extension:
z :KLOHOLVWHQLQJWRULQJLQJRUEXV\WRQHSUHVVWKH&$//0(%$&.NH\
7KHFDOOHGH[WHQVLRQXVHULVLQIRUPHGRIWKHPHVVDJHZDLWLQJLQGLFDWLRQE\WKHLU0HVVDJH,QGLFDWRU
IODVKLQJDQGWKHGLVSOD\VFUHHQVKRZLQJ0(66$*(:$,7,1*
To cancel a callback:
/LIWWKHKDQGVHW
'LDO
'LDOWKHQXPEHURIWKHFDOOHGH[WHQVLRQ
+DQJXS
To cancel all callbacks:
/LIWWKHKDQGVHW
'LDO
+DQJXS
Call Forward
,QFRPLQJLQWHUQDODQGH[WHUQDOFDOOVSUHVHQWHGDW\RXUH[WHQVLRQFDQEHIRUZDUGHGLQWKHIROORZLQJ
ZD\V
z &DOO)RUZDUG$OOIRUZDUGVDOO\RXUFDOOVWRDQRWKHUGHVWLQDWLRQH[WHQVLRQRUH[WHUQDOQXPEHU
ZLWKRXWILUVWSUHVHQWLQJWKHFDOOVDW\RXUH[WHQVLRQ
z &DOO)RUZDUG1R$QVZHUIRUZDUGV\RXUFDOOVWRDQRWKHUGHVWLQDWLRQZKHQ\RXDUHEXV\RQDQRWKHU
FDOORUDZD\IURP\RXUGHVN
z &DOO)RUZDUG%XV\IRUZDUGV\RXUFDOOVWRDQRWKHUGHVWLQDWLRQZKHQ\RXDUHEXV\RQDQRWKHUFDOO
RUDZD\IURP\RXUGHVN
(DFKW\SHRIIRUZDUGLQJFDQEHDVVLJQHGWRRQHRIWKHSURJUDPPDEOHIHDWXUHNH\VDQGLQYRNHGE\
SUHVVLQJWKDWNH\RUE\GLDOLQJWKHDSSURSULDWHIHDWXUHDFFHVVFRGH
<RXFDQDOVRIRUZDUG\RXUFDOOVWRYRLFHPDLOLIDYDLODEOH7KHH[WHQVLRQQXPEHURIWKHYRLFHPDLO
V\VWHPLV
To program and activate Call Forward:
/LIWWKHKDQGVHW
'RRQHRIWKHIROORZLQJ
„ 7RUHGLUHFWDOOFDOOVZLWKRXWULQJLQJ\RXUSKRQHILUVWGLDO
„ 7RUHGLUHFWDOOFDOOVZKHQ\RXUWHOHSKRQHLVEXV\GLDO
„ 7RUHGLUHFWLQWHUQDOFDOOVZKHQ\RXUWHOHSKRQHLVEXV\GLDO
„ 7RUHGLUHFWH[WHUQDOFDOOVZKHQ\RXUWHOHSKRQHLVEXV\GLDO
„ 7RUHGLUHFWDOOFDOOVZKHQ\RXGRQ
WDQVZHUGLDO
„ 7RUHGLUHFWLQWHUQDOFDOOVZKHQ\RXGRQ
WDQVZHUGLDO
„ 7RUHGLUHFWH[WHUQDOFDOOVZKHQ\RXGRQ
WDQVZHUGLDO
'LDOWKHGHVWLQDWLRQQXPEHU
+DQJXS
To cancel individual Call Forward types:
/LIWWKHKDQGVHW
'RRQHRIWKHIROORZLQJ
„ 7RFDQFHOWKHUHGLUHFWRIDOOFDOOVGLDO
„ 7RFDQFHOWKHUHGLUHFWRIFDOOVZKHQ\RXUWHOHSKRQHLVEXV\GLDO
„ 7RFDQFHOWKHUHGLUHFWRIFDOOVZKHQ\RXGRQ
WDQVZHUGLDO
+DQJXS
To cancel all Call Forward types:
/LIWWKHKDQGVHW
'LDO
+DQJXS
Call Forward - Remote
To forward calls from a remote extension to your current location:
/LIWWKHKDQGVHW
'LDO
'LDOWKHH[WHQVLRQRIWKHUHPRWHH[WHQVLRQ
+DQJXS
To cancel Call Forward - Remote from the extension that set the remote forwarding:
/LIWWKHKDQGVHW
'LDO
'LDOWKHH[WHQVLRQRIWKHUHPRWHH[WHQVLRQ
+DQJXS
To cancel Call Forward - Remote from the extension that was forwarded:
/LIWWKHKDQGVHW
'LDO
+DQJXS
Call Forward - End Chaining
To ensure that calls do not get forwarded again by the destination number:
/LIWWKHKDQGVHW
'LDO
+DQJXS
To again allow calls to be forwarded by the destination number:
/LIWWKHKDQGVHW
'LDO
+DQJXS
Call Forward - Override
To override Call Forward and ring a extension:
/LIWWKHKDQGVHW
'LDO
'LDOWKHH[WHQVLRQQXPEHU
USING OTHER FEATURES
Call Park
To retrieve a call parked by the attendant:
/LIWWKHKDQGVHW
'LDO
'LDOWKH&RQVROH,'DQGWKH+ROG6ORWQXPEHU
Call Pickup
To answer a call that is ringing at another extension in your Pickup Group:
/LIWWKHKDQGVHW
3UHVVWKH',$/('&$//3,&.83IHDWXUHNH\RUGLDO
To answer a call that is ringing at a extension not in your Pickup Group:
/LIWWKHKDQGVHW
3UHVVWKH',5(&7('&$//3,&.83IHDWXUHNH\RUGLDO
'LDOWKHQXPEHURIWKHULQJLQJH[WHQVLRQ
Camp-on
&DPSRQRU&DOO:DLWLQJOHWV\RXQRWLI\VRPHRQHZKRLVXVLQJDWHOHSKRQHWKDW\RXDUHZDLWLQJWREH
FRQQHFWHG$QDWWHQGDQWPD\DOVRFDPSDFDOORQWRDEXV\VWDWLRQ8SRQKHDULQJWKH&DPSRQWRQH
WKHEXV\SDUW\FDQHLWKHUUHVSRQGRUILQLVKWKHFXUUHQWFDOO
To Camp-on to a busy extension:
z 3UHVVWKH&$0321IHDWXUHNH\RUGLDO
25
:DLWIRUWKHWLPHRXWSHULRGWRH[SLUH
To retrieve a call when you hear Camp-on tone:
z 3UHVVWKH&$0321IHDWXUHNH\
7KHFXUUHQWFDOOLVSXWRQKROG<RXDUHFRQQHFWHGWRWKHZDLWLQJFDOO
Directory
7KH'LUHFWRU\IHDWXUHSURYLGHV\RXZLWKDFFHVVWRWKH0LWHO1HWZRUNV6SHHFK(QDEOHG
$SSOLFDWLRQV7KLVDOORZV\RXWRXVHYRLFHFRPPDQGVWRURXWHFDOOVWRSHRSOHRUGHSDUWPHQWVZLWKLQ
WKH6($WWHQGDQWV\VWHP<RXFDQDOVRPDNHFDOOVWRSHRSOHRXWVLGHRIWKHFRPSDQ\SURYLGHG
WKHLUQDPHVDUHOLVWHGLQ\RXU3HUVRQDO'LUHFWRU\
To place a call from the Corporate Directory:
/LIWWKHKDQGVHW
3UHVVWKH',5(&725<NH\
:KHQSURPSWHGVSHDNWKHH[WHQVLRQQXPEHURUQDPHRIWKHSHUVRQRUWKHQDPHRIWKH
GHSDUWPHQW\RXZLVKWRFDOOLQDFOHDUYRLFH7KHFDOOZLOOWKHQEHPDGHE\WKH6($WWHQGDQW
V\VWHP
1RWH
<RXPXVWVWDWHWKHLQGLYLGXDOGLJLWVVXFKDV)LYH1LQH7ZR7ZR2QH7ZR7ZRLQVWHDGRI)LYH
+XQGUHG$QG1LQHW\7ZR7ZR7KRXVDQG2QH+XQGUHG$QG7ZHQW\7ZR
%HIRUHWKHDXWRDWWHQGDQWVWDUWVGLDOLQJWKHQXPEHURIWKHUHTXHVWHGGHVWLQDWLRQ\RXFDQFDQFHO
WKHWUDQVIHUE\VD\LQJ&DQFHORU1R
)RUPRUHLQIRUPDWLRQRQWKH6($WWHQGDQWV\VWHPSOHDVHFRQWDFW\RXU$GPLQLVWUDWRUIRU
DGGLWLRQDOGRFXPHQWDWLRQ
Do Not Disturb
To activate Do Not Disturb:
/LIWWKHKDQGVHW
3UHVVWKH'2127',6785%IHDWXUHNH\RUGLDO
+DQJXS
To deactivate Do Not Disturb:
/LIWWKHKDQGVHW
3UHVVWKH'2127',6785%IHDWXUHNH\RUGLDO
+DQJXS
To activate Do Not Disturb from a remote extension:
/LIWWKHKDQGVHW
'LDO
'LDOWKHQXPEHURIWKHH[WHQVLRQWRZKLFK'R1RW'LVWXUELVWRDSSO\
+DQJXS
To deactivate Do Not Disturb from a remote extension:
/LIWWKHKDQGVHW
'LDO
'LDOWKHQXPEHURIWKHH[WHQVLRQZLWK'R1RW'LVWXUEDFWLYDWHG
+DQJXS
Override
To use enter another extension user’s call when you encounter busy tone or to override DND tone:
z 3UHVVWKH,1758'(IHDWXUHNH\RUGLDO
Paging
To use Paging:
/LIWWKHKDQGVHW
'LDO
'LDOWKH3DJLQJ]RQHQXPEHULIUHTXLUHG
0DNHWKHDQQRXQFHPHQW
Direct Paging
'LUHFW3DJLQJDOORZV\RXWRSDJHDSDUW\WKURXJKWKHLUWHOHSKRQHVSHDNHU,IWKHSDJHGSDUW\KDV2II
+RRN9RLFH$QQRXQFHHQDEOHGWKHSDJHZLOOEHKHDUGHYHQZKHQWKHSDUW\LVRQDKDQGVHWRUKHDGVHW
FDOO
To page a party:
/LIWWKHKDQGVHW
'LDO
'LDOWKHH[WHQVLRQQXPEHU
6SHDNWRWKHGLDOHGSDUW\DIWHUWKHWRQH
To answer a Direct Page (indicated by a single burst of tone):
z /LIWKDQGVHW
FEATURE ACCESS CODES
6DYH/DVW1XPEHU
5HSHDW/DVW1XPEHU6DYHG
&DOO+ROG5HWULHYH
&DOOEDFN&DQFHO,QGLYLGXDO
&DOOEDFN&DQFHO
0HVVDJH&HQWHU
&DOO)RUZDUGLQJ)ROORZ0H
&DOO)RUZDUGLQJ%XV\([WHUQDO,QWHUQDO6RXUFH
&DOO)RUZDUGLQJ%XV\,QWHUQDO6RXUFH
&DOO)RUZDUGLQJ%XV\([WHUQDO6RXUFH
&DOO)RUZDUGLQJ1R$QVZHU([WHUQDO,QWHUQDO6RXUFH
&DOO)RUZDUGLQJ1R$QVZHU,QWHUQDO6RXUFH
&DOO)RUZDUGLQJ1R$QVZHU([WHUQDO6RXUFH
&DQFHO&DOO)RUZDUGLQJ)ROORZ0H
&DQFHO&DOO)RUZDUGLQJ%XV\([WHUQDO,QWHUQDO6RXUFH
&DQFHO&DOO)RUZDUGLQJ1R$QVZHU([WHUQDO,QWHUQDO6RXUFH
&DQFHO$OO)RUZDUGLQJ
&DOO)RUZDUGLQJ,$P+HUH
&DQFHO&DOO)RUZDUGLQJ)ROORZ0H5HPRWH
&DOO)RUZDUGLQJ(QG&KDLQLQJ
&DQFHO&DOO)RUZDUGLQJ(QG&KDLQLQJ
&DOO)RUZDUGLQJ2YHUULGH
&DOO3DUN5HPRWH5HWULHYH
&DOO3LFNXS'LDOHG
&DOO3LFNXS'LUHFWHG
&DPSRQ6HWXS
'R1RW'LVWXUE
'R1RW'LVWXUE5HPRWH
'R1RW'LVWXUE&DQFHO5HPRWH
2YHUULGHVLQJOHGLJLWRQO\!
/RXGVSHDNHU3DJLQJ
'LUHFW3DJH