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Troubleshooting When Using the Facsimile Function
Problem
Cause
Solution
Misfeeds occur frequently. The paper is damp.
Use paper that has been stored in the
recommended temperature and humidity condition. See “Copy Paper”,
About This Machine.
Misfeeds occur frequently. The paper is too thick or
too thin.
Use recommended paper. See “Copy
Paper”, About This Machine.
Misfeeds occur frequently. The copy paper is wrinkled or has been folded/creased.
Use recommended paper. Use paper
that has been stored in the recommended temperature and humidity condition. See “Copy Paper”, About This
Machine.
Copy paper becomes
creased.
Printed paper is being
used.
Use recommended paper. See “Copy
Paper”, About This Machine.
Copy paper becomes
creased.
The paper is damp.
Use paper that has been stored in the
recommended temperature and humidity condition. See “Copy Paper”,
About This Machine.
Copy paper becomes
creased.
The paper is too thin.
Use recommended paper. See “Copy
Paper”, About This Machine.
Images are only partially
printed.
The paper is damp.
Use paper that has been stored in the
recommended temperature and humidity condition. See “Copy Paper”,
About This Machine.
Black lines appear on the
print produced at the
destination.
The exposure glass or
scanning glass is dirty.
Clean them. See p.122 “Maintaining
Your Machine”.
3
Background of received
Image density is too high. Adjust scan density. See “Image Densiimages appears dirty. Imty (Contrast)”, Facsimile Reference.
ages from the back of the
page appear.
Printed or sent images
are spotty.
The ADF, exposure glass Clean them. See p.122 “Maintaining
or scanning glass is dirty. Your Machine”.
Make sure that ink or correction fluid is
dry before placing originals.
Received image is too
light.
When using moist, rough, Only use recommended paper. See
or processed paper, areas “Copy Paper”, About This Machine.
of print may not be fully
reproduced.
Received image is too
light.
When D is blinking, ton- Add toner. See p.89 “Adding Toner”.
er is beginning to run out.
Received image is too
light.
• The image density has
been set too low.
• The original of the
transmitted fax was
printed on paper that
is too thin.
42
• Increase the scanning density. See
“Image Density (Contrast)”, Facsimile Reference.
• Ask the sender to reprint the original on thicker paper and fax it again.