Download Avaya 1140E User Guide

Title page
Nortel Communication Server 1000
IP Phone 1140E
Call Center User Guide
Revision history
Revision history
April 2008
May 2007
February 2006
January 2006
November 2005
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Revision history
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Contents
Contents
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Contents
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About the Nortel IP Phone 1140E
About the Nortel IP Phone 1140E
Figure 1: Self-labeled line/programmable feature keys and
context-sensitive soft keys
Basic features
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About the Nortel IP Phone 1140E
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About the Nortel IP Phone 1140E
Figure 2: IP Phone 1140E
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About the Nortel IP Phone 1140E
Telephone controls
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About the Nortel IP Phone 1140E
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About the Nortel IP Phone 1140E
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About the Nortel IP Phone 1140E
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About the Nortel IP Phone 1140E
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About the Nortel IP Phone 1140E
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About the Nortel IP Phone 1140E
Telephone display
Figure 3: IP Phone 1140E LCD display screen
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Agent and supervisor features
Agent and supervisor features
Logging in without Agent ID (for basic ACD)
Logging in with Agent ID (for Basic
ACD or Contact Center Manager)
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