Download Avaya 1120E User Guide

Title page
Nortel Communication Server 1000
IP Phone 1120E
User Guide
Revision history
Revision history
March 2009
January 2009
April 2008
May 2007
June 2006
January 2006
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Revision history
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Contents
Contents
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Contents
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Contents
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Contents
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Contents
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Contents
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About the Nortel IP Phone 1120E
About the Nortel IP Phone 1120E
Figure 1: Self-labeled feature keys and context-sensitive soft
keys
Basic features
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About the Nortel IP Phone 1120E
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About the Nortel IP Phone 1120E
Figure 2: IP Phone 1120E
Telephone controls
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About the Nortel IP Phone 1120E
Table 1: Telephone controls
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About the Nortel IP Phone 1120E
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About the Nortel IP Phone 1120E
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About the Nortel IP Phone 1120E
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About the Nortel IP Phone 1120E
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About the Nortel IP Phone 1120E
Telephone display
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About the Nortel IP Phone 1120E
Figure 3: IP Phone 1120E LCD screen
Call features and Flexible Feature Codes
Security features
Using Encrypted Calling
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About the Nortel IP Phone 1120E
Managing your Station Control Password (SCPW)
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About the Nortel IP Phone 1120E
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About the Nortel IP Phone 1120E
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Entering and editing text
Entering and editing text
Table 2: Application text entry
Entering text using the dialpad
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Entering and editing text
Editing text using the soft keys
Table 3: Editing soft key description (Part 1 of 2)
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Entering and editing text
Table 3: Editing soft key description (Part 2 of 2)
Entering text using the USB keyboard
Table 4: USB keyboard function keys during phone calls
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Connecting the components
Connecting the components
Figure 4: IP Phone 1120E connections
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Connecting the components
Before you begin
Connecting the components of the phone
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Connecting the components
Figure 5:
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Connecting the components
Figure 6: Remove the stand cover
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Connecting the components
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Connecting the components
Figure 7: Cable routing tracks and mounting holes
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Connecting the components
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Configuring Telephone Options
Configuring Telephone Options
Figure 8: Telephone Options menu
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Configuring Telephone Options
Using the Telephone Options menu
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Configuring Telephone Options
Adjusting the volume
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Configuring Telephone Options
Adjusting the display screen contrast
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Configuring Telephone Options
Selecting a language
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Configuring Telephone Options
Selecting date and time format
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Configuring Telephone Options
Accessing display diagnostics
Choosing local dialpad tone
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Configuring Telephone Options
Viewing telephone information
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Configuring Telephone Options
Diagnostics
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Configuring Telephone Options
Configuring call log options
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Configuring Telephone Options
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Configuring Telephone Options
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Configuring Telephone Options
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Configuring Telephone Options
Choosing a ring type
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Configuring Telephone Options
Enabling or disabling Call Timer
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Configuring Telephone Options
Enabling OnHook Default Path
Changing feature key labels
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Configuring Telephone Options
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Configuring Telephone Options
Configuring the name display format
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Configuring Telephone Options
Configuring Live Dialpad
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Configuring Telephone Options
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Configuring Local Menu options
Configuring Local Menu options
Table 5: Navigation key functions in menus (Part 1 of 2)
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Configuring Local Menu options
Table 5: Navigation key functions in menus (Part 2 of 2)
Table 6: Navigation key functions in dialog boxes
Table 7: Navigation key functions in Edit mode (Part 1 of 2)
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Configuring Local Menu options
Table 7: Navigation key functions in Edit mode (Part 2 of 2)
Using the 1. Preferences submenu
Changing 1. Display Settings
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Configuring Local Menu options
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Configuring Local Menu options
Changing 2. Language
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Configuring Local Menu options
Configuring 3. Headsets
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Configuring Local Menu options
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Configuring Local Menu options
Table 8: Nortel Mobile Headset Adaptor elements and
functions
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Configuring Local Menu options
Using the 2. Local Diagnostics submenu
Using 1. IP Set&DHCP Information
Using 2. Network Diagnostic Tools
Using 3. Ethernet Statistics
Using 4. IP Network Statistics
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Configuring Local Menu options
Using 5. USB Devices
Using the 3. Network Configuration menu
Using the 4. Lock Menu
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Making a call
Making a call
Using Off-hook dialing
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Making a call
Using On-hook dialing
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Making a call
Using handsfree dialing
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Making a call
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Making a call
Using the Directory applications
Making a call using Corporate Directory
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Making a call
Making a call using the Personal Directory
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Making a call
Making a call using the Callers List
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Making a call
Making a call using the Redial List
Viewing the date and time of a call
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Making a call
Using Predial
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Making a call
Using AutoDial
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Making a call
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Making a call
Using Ring Again
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Making a call
Using Last Number Redial
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Making a call
Using Speed Call
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Making a call
Using System Speed Call
Using HotLine
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Making a call
Using intercom calling
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Answering a call
Answering a call
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While on an active call
While on an active call
Placing a call on hold
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While on an active call
Transferring a call
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While on an active call
Using Timed Reminder Recall
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While on an active call
Using Attendant Recall
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While on an active call
Using Call Park
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While on an active call
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While on an active call
Recording a Calling Party Number
Displaying incoming call information
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While on an active call
Tracing a malicious call
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Incoming calls
Incoming calls
Using Automatic Answerback
Using Call Pickup
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Incoming calls
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Incoming calls
Using Call Waiting
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Incoming calls
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While away from your desk
While away from your desk
Using Call Forward
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While away from your desk
Using Internal Call Forward
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While away from your desk
Using Remote Call Forward
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While away from your desk
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While away from your desk
Securing your IP Phone
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While away from your desk
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Talking with more than one person
Talking with more than one
person
Using the Call Join feature
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Talking with more than one person
Setting up a conference call
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Talking with more than one person
Using Conferee Selectable Display
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Talking with more than one person
Using Group Call
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Talking with more than one person
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Talking with more than one person
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Working without interruption
Working without interruption
Activating Make Set Busy
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Additional call features
Additional call features
Using AutoDial Transfer
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Additional call features
Using the Buzz feature
Using Call Page Connect to make an
announcement
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Additional call features
Using Centrex/Exchange Line Switchhook
Flash
Charging a call or charging a forced call
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Additional call features
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Additional call features
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Additional call features
Using Enhanced Override
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Additional call features
Using Forced Camp-on
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Additional call features
Overriding a busy signal
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Additional call features
Using Privacy Release
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Additional call features
Using Radio Page
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Additional call features
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Additional call features
Using Voice Call
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Additional phone features
Additional phone features
Using the Personal Directory
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Additional phone features
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Additional phone features
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Additional phone features
Using the Callers List
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Additional phone features
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Additional phone features
Using the Redial List
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Additional phone features
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Additional phone features
Using Virtual Office
Table 9: Virtual Office connection availability
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Additional phone features
Table 9: Virtual Office connection availability
Logging in to Virtual Office
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Additional phone features
Using Virtual Office on your Remote IP Phone
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Additional phone features
Figure 9: Logged in to an IP Phone 1120E
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Additional phone features
Figure 10: Logged in to an IP Phone 1120E using an
IP Phone 1140E
Figure 11: Logged in to an IP Phone 1120E using an
IP Softphone 2050
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Additional phone features
Using Virtual Office on your Office IP Phone
Figure 12: Office phone displays the message
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Additional phone features
Logging out of Virtual Office
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Additional phone features
Troubleshooting Virtual Office
Table 10: Troubleshooting Virtual Office (Part 1 of 3)
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Additional phone features
Table 10: Troubleshooting Virtual Office (Part 2 of 3)
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Additional phone features
Table 10: Troubleshooting Virtual Office (Part 3 of 3)
Using Media Gateway 1000B
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Additional phone features
Using Test Local Mode
Using Resume Normal Mode
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Additional phone features
Troubleshooting MG 1000B
Table 11: Troubleshooting MG 1000B (Part 1 of 2)
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Additional phone features
Table 11: Troubleshooting MG 1000B (Part 2 of 2)
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Using Hospitality features
Using Hospitality features
Configuring Automatic Wake-Up
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Using Hospitality features
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Using Hospitality features
Activating Message Registration
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Using Hospitality features
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Using Hospitality features
Using Maid Identification
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Using Hospitality features
Displaying Room Status
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Using Hospitality features
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Accessing External Server Applications
Accessing External Server
Applications
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Flexible Feature Codes (FFC)
Flexible Feature Codes (FFC)
Table 12: Flexible Feature Codes (Part 1 of 2)
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Flexible Feature Codes (FFC)
Table 12: Flexible Feature Codes (Part 2 of 2)
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Flexible Feature Codes (FFC)
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Terms you should know
Terms you should know
Calling Party Name Display
Category 5 (Cat5)
Category 5e (Cat5e)
Category 6 (Cat6)
Communication Server 1000
Context-sensitive soft keys
Date/time display
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Terms you should know
Directory Number (DN)
Feature display
Feature Status Lamp indicator
Fixed key
Flexible Feature Codes (FFC)
Goodbye key
Indicator
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Terms you should know
Information line
Interrupted dial tone
Message/Inbox
Navigation keys
Off-hook
Paging tone
Ringback/ring tone
Services key
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Terms you should know
Shared Directory Number
Special Prefix code (SPRE)
Special dial tone
Station Control Password (SCPW)
Status Messages
System or Switch
Switchhook
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Terms you should know
User interface
Visual Alerter/Message Waiting indicator
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Terms you should know
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Regulatory and safety information
Regulatory and safety
information
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Regulatory and safety information
Table 13: EMC compliance
Table 14: Safety compliance
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