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Operations Guide
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About this document 17
Risk of shock.
Ensure the computer is unplugged from the power
socket and that any telephone or network cables are
unplugged before opening the computer.
Read and follow installation instructions carefully
Only qualified persons should service the system.
The installation and service of this hardware is to be
performed only by service personnel having
appropriate training and experience necessary to be
aware of hazards to which they are exposed in
performing a task and of measures to minimize the
danger to themselves or other persons.
Electrical shock hazards from the telecommunication
network and AC mains are possible with this
equipment. To minimize risk to service personnel and
users, the Enterprise Edge system must be connected
to an outlet with a third-wire Earth.
Service personnel must be alert to the possibility of
high leakage currents becoming available on metal
system surfaces during power line fault events near
network lines. These leakage currents normally safely
flow to Protective Earth via the power cord.
Therefore, it is mandatory that connection to an
earthed outlet is performed first and removed last
when cabling to the unit. Specifically, operations
requiring the unit to be powered down must have the
network connections (exchange lines) removed first.
Radio-frequency interference
This is a Class A product. In a domestic environment
this product may cause interference. The user may be
required to take adequate measures.
Read and follow installation instructions carefully
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Using Enterprise Edge Services 37
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Using Enterprise Edge Services 41
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Using Enterprise Edge Services 47
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Enterprise Edge Programming Operations Guide
48 Using Enterprise Edge Services
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P0908508 Issue 02
Using Enterprise Edge Services 49
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Enterprise Edge Programming Operations Guide
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Enterprise Edge Programming Operations Guide
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60?2 .2 ./ .1C 60"D
Attribute
Description
'$ - '$ ?; 2 7))7))7))7))
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Enterprise Edge Programming Operations Guide
68 Configuring networking resources
Attribute
Description
#
# ?; 2
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6060D
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6060:.
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Attribute
Description
#
* - 1#+ ( - ( - ( B #*%1A& #* #*%1A& (7 #* 7A 1A #* Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring networking resources 69
Attribute
Description
- - ( B <8I# .' <8I# %< 8
I #& 8" <8I# ' ! <8I# .' 2 ! ( ! - ( - .'
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
70 Configuring networking resources
WAN Primary Link Frame Relay Parameters
)91!?
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9.DC
Attribute
Description
-.' - * H $ ;#'! -.'! '
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring networking resources 71
Attribute
Description
- ! ! " " #
( 609.D
C 9'- "("=:+)!C
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
72 Configuring networking resources
Column
Description
< %<&
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring networking resources 73
WAN Primary Link PPP parameters
)...1!?
60:.
60....C 60....D
Attribute
Description
M '
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WAN Primary Link performance graphs and tables
60.:1!!"D
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WAN Backup Links
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
74 Configuring networking resources
WAN Backup Summary Parameters
60D
Setting
Definition
'$ - '$ 0 '$ " ' ! ! '$ # # 1--
# 1--
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6060:1.
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Attribute
Description
;
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! ! - % & # $ 2 )5:++! ,8A++! (97++! 9:++! A8++ ;2
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring networking resources 75
Attribute
Description
1 - " - ! ! - - '$ ! - !
* " ! 0 .
.
$""$ %.$$&
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
76 Configuring networking resources
WAN Backup Access Parameters
60:1.606
.C 606.D
Attribute
Description
- 0 / '
/ ! @$ $$$ '
! @$ ! $$ ? - 0 '1 % & - !60"1!1D
C 606.C
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources
6
!
!-
!
$!$C)
!1?-!?
!
1?C9
%+?=!"(+-
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"C
!""""
C0
++"+!C
H!?1"?=
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Terminals &Sets
Lines
Restriction filters
Services
System speed dial
Passwords
Time and date
General settings
Hunt groups
Companion
Telco features
Software keys
Hardware
Maintenance
Metrics
! " 2"(+?""?
21!C921!
?21!!C
P0908508 Issue 02
Enterprise Edge Programming Operations Guide
78 Configuring Telephony Resources
Programming order
!
!$!$D
C C 1
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Programming affects system operation.
/ ! . --
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 79
Terminals &Sets
DN 221-528
Line access
Capabilities
Name
User preferences
Restrictions
Telco features
Lines
Line 001-364
Trunk/Line data
Restrictions
Telco features
Restriction filters
Filter 00-99
Services
Ringing service
Restriction service
Routing service
Common settings
System speed dial
Speed dial 01-70
Passwords
COS passwords
Call log passwords
Registration password
Hospitality passwords
Time and date
General settings
Feature settings
Direct dial
CAP assignment
Access codes
Remote access
Change DN type
DN lengths
Release Reasons
Hospitality
P0908508 Issue 02
Hunt groups
Hunt group 01-30
Members
Line assignment
Companion
Registration
Radio data
Telco features
Voice Message center numbers
Outgoing Name and Number Blocking
Software keys
Hardware
Module 01
Module 02
Module 03
Module 04
Module 05
Module 06
Module 07
Maintenance
Module/port status
System test log
System administration log
Network event log
Provisioning
CSU statistics
Tests
DN-to-port conversion
Link Status
Metrics
Hunt group metrics
Enterprise Edge Programming Operations Guide
80 Configuring Telephony Resources
Terminals &Sets
@
!C -
@!
!C
Terminals & Sets
DN 221-528
Line access
Prime line
Intercom keys
OLI #
Line assignment
Line pool access
Answer DNs
Capabilities
DND on busy
Handsfree
HF answerback
Pickup group
Page zone
Paging
Direct dial
Priority call
Aux ringer
Allow redirect
Redirect ring
Call Forward
Fwd no answer to
Fwd no answer delay
Fwd on busy to
Hotline
Type
ATA settings
ATA answer timer
ATA use
Msg indicate
Terminals & Sets (cont’d)
User preferences
Model
Button programming
User speed dial
Call log options
Dialing options
Language
Display contrast
Ring type
Restrictions
Set restrictions
Set lock
Allow last number
Allow saved number
Allow link
Schedules
Line/set restrictions
Telco features
First display
Auto called ID
Set log space
Available log space
Feature assignment
Line xxx
Call log set
Vmsg set
Name
Copying settings from one telephone set to another
,!
!!!
!!!?!!
C
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C ,2 "(+2 "
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 81
&C
!/0"
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'C ,1#,"C
!!!!D
C ,2 "(+2 "
< C
C ,1!7/0#(8
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C )?"C
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Line access
:
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
82 Configuring Telephony Resources
!D
C ,?"
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Attribute
Description
$ 1 42 ;! $ % /&! '6 %
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1 %/-'&
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Prime line
!!C6!
$!$!C
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"!!C6!"
!!"!"!
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4C
Intercom keys
"""!?
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$"!!!
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 83
E
6!
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$!$!C
E
5"""1
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!-C
E
+'44!"!"-
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OLI #
$"75:)8C
Line assignment
!1!C
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1!D
C ,?"(+?"
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&C ,1"C
'C ,1
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Appearances
$!$/)/
7!!!8C "/)/!!
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7/)/8&C C
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.((?"!!C
P0908508 Issue 02
Enterprise Edge Programming Operations Guide
84 Configuring Telephony Resources
$!$
!!=.(( !!C
).((<
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PRI Lines
0 $' $' $$/ +.)?=!!
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!!
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 85
5.)".)!C.)":.6
5?$$/ +7.)8"!C:
!$$/ +7.)8"!
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'
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!!D
C ,?"(+?"
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Answer DNs
,$!$!!!"
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
86 Configuring Telephony Resources
C ,'
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#C
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'C ,1
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Attribute
Description
1;1 1 42 B ; %12 ;&
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$
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$
1 42 B ; %12 B&
1
1 1
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 87
Attribute
Description
$ #
1
; 1 42 B ; %12 ;&
1 % & 42 B ; %12 ;&
1 42 B ; %12 ;&
#
- %ƒ°›&
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Call Forward
,9
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Attribute
Description
* 42 7A %12 &
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;2
( Hotline
!"
"
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"D
C ,?"(+?"
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
88 Configuring Telephony Resources
C ,1!7/0#(8C
C ,(*
2 ;
C ,1-!$C
#C )- 7"=?!/0"7!8C
="D
C ,?"(+?"
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#C )&! 7"=?!!"7!8C
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C
ATA settings
6 6
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C ,?"(+?"
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C ,1!7/0#(8C
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2 .". Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 89
C ,6 6"
Attribute
Description
#
7 1.* 42 ,! )! 5! (+ %12 5&
#
7 42 / ! / %12 / &
. '
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. H - H . - 42 ;! ! - %12 ;&
Enterprise Edge Analog Terminal Adapter settings (ATA 2)
!-
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C
ATA answer timer
6""
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$!$6 6
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7/ +98
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Tip
' ! ' ! ' ! ATA use
$!$6 6-!
C55C
Msge Indicate
!"-
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0? ?:!C
Name
!/0""
!-C
P0908508 Issue 02
Enterprise Edge Programming Operations Guide
90 Configuring Telephony Resources
!D
C ,?"(+?"
< C
C ,1!7/0#(8C
C ,1
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!!-!$C
"""C
User preferences
6!""!"
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$!$?!-"C
Setting
Description
.
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1 Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 91
Restrictions
!-11!
-"!C)C
!!?
!!C
Set restrictions
!!-
""!?!-
""!C
Set lock
KH!!"
!CD?
?C
!C
!-D
3
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Allow last number
,1)
:0"C
Allow saved number
,1)
-0"C
Allow link
,1)
:1?!C
Schedules
K-=
C-"C
$""C
P0908508 Issue 02
Enterprise Edge Programming Operations Guide
92 Configuring Telephony Resources
Schedule
Restriction filter
;
#
( %;&
#
7 %&
#
, %-
&
#
A
#
)
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Line/set restrictions
:<!"
!!C !!
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6
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Tips
7)) 6 ' 6 ! ' 6 ! ! L
Telco features
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1C$!
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! !?
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 93
Feature assignment
)"",/!-7,)/8?=
!CK-=
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!C6,/!-
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$$, +C9!
C
.)!-,)/C
"
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Call log set
,
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Voice Message setting
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First Display
/!-""?,/!
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C
Tips
' 1 B B Auto called ID
6)/
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!C 6)/
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
94 Configuring Telephony Resources
Set log space
:!"",
!C !"C$
.
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Tips
:++
#" ' !
Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 95
Lines
:
C -
:!!C
:444-*).1C:&-
C
Lines
Line 001-364
Name
Trunk/Line data
Trunk type
Line type
Dial mode
Received number
If busy
Prime set
CLID set
Auto privacy
Trunk mode
Answer mode
Answer with DISA
Link at CO
Use auxiliary ringer
Full autohold
Loss package
Signalling
ANI number
DNIS number
Restrictions
Line restrictions
Remote restrictions
Telco features
Voice Message center
Center 1 - 5
!?1"7:44&8
11!!"-C
Copying settings from one line to another
,!
!!!!
C
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8?
!C9=!?! $@+
1!:" 1
C
)!!"
!?
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!C
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
96 Configuring Telephony Resources
!D
C ,2 "(+2 '
C
C ,17:44&8
!C
C )?"C
C 5&
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#C ,1
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&C
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C ,2 "(+2 "
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C ,17:44&8
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C )?"C
C 5&
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&C
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C
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Trunk/Line data
1<!
$!$
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7
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1D
C 1!D-?'(?&<?-?C
9"1!? 1!!44C
Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 97
K1!
$$/ +C6"
!
!C*).
1!:444"C
Trunk Type
Loop start
Analog
Loop start
Digital
Ground start
Digital
DID Digital
E&M Digital
PRI lines
Target lines
VoIP
1<-!!1"
!
1C "!-"1!C611
!!C
Line type
√
√
√
√
√
√
√
√
Dial mode √
√
√
√
√
—
—
—
Received # —
—
—
—
—
—
√
—
If busy
—
—
—
—
—
—
√
—
PrimeSet
√
√
√
√
√
√
√
√
CLID set
√
√
—
—
√
—
√
—
Auto
privacy
√
√
√
√
√
—
—
√
Trunk
mode
√
√
—
—
—
—
—
—
Answer
mode
√
√
√
—
√
—
—
—
Answer
with DISA
√
√
√
—
√
—
—
—
Link at CO √
—
—
—
—
—
—
—
Use
auxiliary
ringer
√
√
√
√
√
—
√
√
Full
autoHold
√
√
—
—
—
—
—
√
Loss
Package
√
—
—
—
—
—
—
—
Signal
—
—
—
√
√
—
—
—
ANI
Number
—
—
—
√
√
—
—
—
DNIS
Number
—
—
—
√
√
—
—
—
P0908508 Issue 02
Enterprise Edge Programming Operations Guide
98 Configuring Telephony Resources
C ,"D
Attribute
Description
- #
42 $
! $ 2! $ /! $'" $'"* %12
1 #
%1.*& 42 $! ! %12 &
#
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1 % & 42 0! # %12 0&
1 42 .! %12 .&
1'# 1 %/#& 42 B ; %12 B&
- /
42 B ; %12 ;&
0 42 B ; %12 ;&
* ? ! ! 42 B ; %12 ;&
- 6 42 # /! . /! - /! # $<=! - $<=
%12 . /&
Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 99
Attribute
Description
# 1 42 ?#! '! 11 %12 ?&
;' ; 1 42 B ; %12 ;&
1;'# ; 1 42 B ; %12 ;&
;2
( # ' %( 1'1 N( N. &
7 . # 1'# 1
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
100 Configuring Telephony Resources
Trunk type
1<!%+
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 101
Tips
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
102 Configuring Telephony Resources
Tips
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 103
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
104 Configuring Telephony Resources
Link at CO
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 105
Loss
Package
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
106 Configuring Telephony Resources
Name
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 107
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
108 Configuring Telephony Resources
Restriction filters
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 109
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Enterprise Edge Programming Operations Guide
110 Configuring Telephony Resources
Tips
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 111
Services
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DN 221-528
Schedule names
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Schedule times
Monday-Sunday
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
112 Configuring Telephony Resources
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 113
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Enterprise Edge Programming Operations Guide
114 Configuring Telephony Resources
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 115
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
116 Configuring Telephony Resources
Call by Call Service routing
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 117
Programming the PRI routing table
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
118 Configuring Telephony Resources
Wild card character
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 119
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
120 Configuring Telephony Resources
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name
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 121
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Enterprise Edge Programming Operations Guide
122 Configuring Telephony Resources
User dials
9-1-601-555-2222
Call is directed in the
public system
9-1-601-555-2222
1-601-555-2222
91 is a destination
code – system uses
Route 001 and Line
Pool A
External lines recognize
the long distance access
code and switch to the
appropriate carrier
10222-1-601-555-2222
Routing tables
“absorb” 9
1-601-555-2222
Dialout programming tells
the system to add the
access code for long
distance (e.g. 10222)
Programming for least cost routing
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 123
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
124 Configuring Telephony Resources
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 125
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
126 Configuring Telephony Resources
Common settings
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 127
Schedule
Start time
Stop time
#
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
128 Configuring Telephony Resources
System speed dial
!
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 129
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
130 Configuring Telephony Resources
Passwords
.
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Passwords
COS passwords
COS 00-99
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Room condition password
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P0908508 Issue 02
Configuring Telephony Resources 131
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
132 Configuring Telephony Resources
Call log passwords
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 133
Room condition password
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
134 Configuring Telephony Resources
Time and date
C -
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 135
General settings
;
!!C -
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General settings
General settings (cont’d)
Business name
Feature settings
Background music
On hold
Receiver volume
Camp timeout
Park timeout
Park mode
Transfer callback timeout
DRT to prime
DRT delay
Held line reminder
HLR delay
Directed pickup
Page tone
Page timeout
Daylight savings time
Auto time and date
Host delay
Link time
Alarm set
Set relocation
Message reply enhancement
Anskey
Call log space
Direct dial
Set 1-5
Type
Internal #
External #
Facility
CAP assignment
CAP 1-5
CAP set
Remote access
Remote access packages
Package 00
Remote page
Remote line access
Line 001-364
Use remote package
Change DN type
DN type
DN lengths
Received # length
DN length
Release Reasons
Hospitality
Service change time
Set/room settings
DN 221-344
Room number
Requires desk password
Call permissions
Vacant filter
Basic filter
Mid filter
Full filter
Alarm data
Attempts
Retry interval
Alarm duration
Time format
Access codes
Park prefix
External code
Direct dial digit
Auto DN
DISA DN
Private access code
Line pool codes
Pool A-O
Access code
Carrier codes
Prefix xxx
Code prefix
ID length
P0908508 Issue 02
Enterprise Edge Programming Operations Guide
136 Configuring Telephony Resources
Business name
;--
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 137
C ,"D
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Description
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Enterprise Edge Programming Operations Guide
138 Configuring Telephony Resources
Attribute
Description
1
1
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 139
Park mode
,.1!-"
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#
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
140 Configuring Telephony Resources
Auto time & date
K!61+,
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P0908508 Issue 02
Configuring Telephony Resources 141
Message reply enhancement
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
142 Configuring Telephony Resources
Call log space
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 143
Facility
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
144 Configuring Telephony Resources
Digit
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Heading
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 145
D?>2 A2 BC
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1'# 1; 1'# 1; 1'# 1; P0908508 Issue 02
Enterprise Edge Programming Operations Guide
146 Configuring Telephony Resources
Private access code
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 147
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
148 Configuring Telephony Resources
DN lengths
Received number length
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1; ! # Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 149
Tips
1; ! ! 7 1; *
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
150 Configuring Telephony Resources
9!,:6?9
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 151
C 5"!D
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
152 Configuring Telephony Resources
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 153
NNV
Servicea
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(custom)
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
154 Configuring Telephony Resources
Programming Call by Call service selection
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 155
C 2 C , =D
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
156 Configuring Telephony Resources
Hospitality Services (HS) admin set
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 157
Set/room settings
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
158 Configuring Telephony Resources
Alarm data
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 159
Hunt groups
;!
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Hunt groups
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Mode
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Name
Members
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DN
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P0908508 Issue 02
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160 Configuring Telephony Resources
!-$!$!
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 161
C $=!!1*C
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
162 Configuring Telephony Resources
'C ,1#,"C
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Assigning or unassigning lines to a group
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 163
Setting the distribution mode
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P0908508 Issue 02
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164 Configuring Telephony Resources
C ,1/-D//>!$C
Programming busy line setting
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Telephony Resources 165
C ,1!7!48C
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
166 Configuring Telephony Resources
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P0908508 Issue 02
Configuring Telephony Resources 167
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Enterprise Edge Programming Operations Guide
168 Configuring Telephony Resources
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P0908508 Issue 02
Configuring Telephony Resources 169
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Enterprise Edge Programming Operations Guide
170 Configuring Telephony Resources
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P0908508 Issue 02
Configuring Telephony Resources 171
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
172 Configuring Telephony Resources
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P0908508 Issue 02
Configuring Telephony Resources 173
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Enterprise Edge Programming Operations Guide
176 Configuring Telephony Resources
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Configuring Telephony Resources 177
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
178 Configuring Telephony Resources
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P0908508 Issue 02
Configuring Telephony Resources 179
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
180 Configuring Telephony Resources
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Configuring Telephony Resources 181
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Enterprise Edge Programming Operations Guide
182 Configuring Telephony Resources
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P0908508 Issue 02
Configuring Telephony Resources 183
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
184 Configuring Telephony Resources
Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Configuring Enterprise Edge Services
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Enterprise Edge Programming Operations Guide
186 Configuring Enterprise Edge Services
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P0908508 Issue 02
Configuring Enterprise Edge Services 187
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
188 Configuring Enterprise Edge Services
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Configuring Enterprise Edge Services 189
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Enterprise Edge Programming Operations Guide
190 Configuring Enterprise Edge Services
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P0908508 Issue 02
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192 Configuring Enterprise Edge Services
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P0908508 Issue 02
Configuring Enterprise Edge Services 195
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P0908508 Issue 02
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Enterprise Edge Programming Operations Guide
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Enterprise Edge Programming Operations Guide
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P0908508 Issue 02
Maintenance 253
Maintenance programming for telephony resources
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
254 Maintenance
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Enterprise Edge Programming Operations Guide
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
258 Maintenance
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P0908508 Issue 02
Maintenance 259
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
260 Maintenance
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P0908508 Issue 02
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Enterprise Edge Programming Operations Guide
262 Maintenance
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Maintenance 263
Event message
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
264 Maintenance
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P0908508 Issue 02
Maintenance 265
Event Message
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
266 Maintenance
Companion event messages
Table 1 Event messages
Event message display
Cause
Evt:275-3546
S8
Evt:301-1031
S5
Evt:302-1031
Evt:303-1031
S5
5
Evt:304-1032
Evt:305-01032
Evt:306-01031
S5
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P0908508 Issue 02
Maintenance 267
Event message display
Cause
Evt:307-0109101 S5
Evt:307-0109102 S5
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Evt:670
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1 Evt:671
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1 Evt:672
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# P0908508 Issue 02
Enterprise Edge Programming Operations Guide
268 Maintenance
Event message display
Cause
Evt:675
S5
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Maintenance 269
Event message display
Cause
Evt:849
S5
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Evt:850
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Evt:864
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Evt:865
S5
Evt:869
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P0908508 Issue 02
; - < # < # Enterprise Edge Programming Operations Guide
270 Maintenance
Event message display
Cause
Evt:871
S5
< Evt:872
S5
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S5
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S5
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Enterprise Edge Programming Operations Guide
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Troubleshooting your Enterprise Edge system 287
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Enterprise Edge Programming Operations Guide
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P0908508 Issue 02
Troubleshooting your Enterprise Edge system 289
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P0908508 Issue 02
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290 Troubleshooting your Enterprise Edge system
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P0908508 Issue 02
Troubleshooting your Enterprise Edge system 291
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Enterprise Edge Programming Operations Guide
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P0908508 Issue 02
Troubleshooting your Enterprise Edge system 293
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P0908508 Issue 02
Troubleshooting your Enterprise Edge system 297
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P0908508 Issue 02
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P0908508 Issue 02
Troubleshooting your Enterprise Edge system 299
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P0908508 Issue 02
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300 Troubleshooting your Enterprise Edge system
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P0908508 Issue 02
Troubleshooting your Enterprise Edge system 301
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P0908508 Issue 02
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302 Troubleshooting your Enterprise Edge system
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Enterprise Edge Programming Operations Guide
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Appendix A: Network Examples 305
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Enterprise Edge Programming Operations Guide
306 Appendix A: Network Examples
Remote system access
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P0908508 Issue 02
Appendix A: Network Examples 307
Remote access on a private network
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Enterprise Edge Programming Operations Guide
308 Appendix A: Network Examples
Security
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Appendix A: Network Examples 309
Line restriction
Set restriction
line 1
no long
distance
except
area codes
212, 718
line 3
no long
distance
except area
codes 212
718, 214, 713
no long
distance
Line/Set
restriction
no long
distance
line 1
line 3
line 5
no long
distance
except
area codes
212, 718, 415
line 5
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212, 718, 416
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caller
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area codes
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access code
'81'
no long
distance
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area codes
212, 718, 416
line 3
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Enterprise Edge Programming Operations Guide
310 Appendix A: Network Examples
9!?!4(
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P0908508 Issue 02
Appendix A: Network Examples 311
Routing Service (Services: Routing Service)
Route #
(000-999)
Use Pool
Dial out (if required)
(max. 24 digits or characters)
A B C
A B C
A B C
A B C
A B C
Routing service (continued)
Dest code (Services: Routing service: Dest codes)
Service Schedule
Sched name
(max. 7 char.)
DestCode
(max. 7 digits)
Normal
Sched 1
Sched 2
Normal
Night
Evening
Sched 3
Lunch
Use route Absorb Use route Absorb Use route Absorb Use route Absorb
(001-999) Length (001-999) Length (001-999) Length (001-999) Length
000
All
000
All
000
All
000 All 000
All
000
All
000
All
000 All 000
All
000
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000
All
000
All
000
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000
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Use
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312 Appendix A: Network Examples
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Toronto
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Internal # 6221
Pool H
Pool N
Enterprise Edge Voice
Pool M
T1 E&M
Pool B
T1 E&M
Santa Clara
Network # 4221
Received # 4221
Internal # 4221
Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Appendix A: Network Examples 313
Heading
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
314 Appendix A: Network Examples
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P0908508 Issue 02
Appendix A: Network Examples 315
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System A
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T1 E&M
T1 E&M
T1 E&M
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System D
System C
Pool A (5)
Pool B (6)
Pool C (7)
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Internal # 534
Pool A (6)
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Internal # 434
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
316 Appendix A: Network Examples
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P0908508 Issue 02
Appendix A: Network Examples 317
Network # 6221
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Internal # 2221
PRI (SL-1)
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318 Appendix A: Network Examples
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Appendix A: Network Examples 319
Additional Configuration
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Enterprise Edge Programming Operations Guide
320 Appendix A: Network Examples
New York office
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Network # 2221
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Network # 6221
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P0908508 Issue 02
Appendix A: Network Examples 321
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Enterprise Edge Programming Operations Guide
322 Appendix A: Network Examples
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P0908508 Issue 02
Appendix A: Network Examples 323
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Received # 6221
Internal # 6221
WAN
IP
IP
IP
Enterprise Edge
West end Branch
I.P. Address 192.1.1.2
Enterprise Edge
East end Branch
I.P. Address 192.1.1.3
Meridian M1
DN: 4221
I.P. Address 192.1.1.4
PRI
(public protocol)
Remote Gateway Configuration:
West end: 6 192.1.1.3
4 192.1.1.4
9 192.1.1.4
Central
Office
East end: 2 192.1.1.2
4 192.1.1.4
9 192.1.1.4
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
324 Appendix A: Network Examples
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6 #
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Appendix A: Network Examples 325
Heading
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6 #
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Enterprise Edge Programming Operations Guide
326 Appendix A: Network Examples
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Public
Network
IP
Enterprise Edge
Toronto Branch
I.P. Address 192.1.1.2
Enterprise Edge
Ottawa Branch
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Remote Gateway Configuration:
Toronto:
9 192.1.1.3
6 192.1.1.3
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2 192.1.1.2
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P0908508 Issue 02
Appendix A: Network Examples 327
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328 Appendix A: Network Examples
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Appendix A: Network Examples 329
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6 #
#
6 #
2
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Enterprise Edge Programming Operations Guide
330 Appendix A: Network Examples
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P0908508 Issue 02
Appendix A: Network Examples 331
Public network
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241
Ms. Nelson
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241
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P0908508 Issue 02
Enterprise Edge
Enterprise Edge Programming Operations Guide
332 Appendix A: Network Examples
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Appendix A: Network Examples 335
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Appendix B: ISDN Overview
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Appendix B: ISDN Overview 341
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P0908508 Issue 02
Appendix B: ISDN Overview 343
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P0908508 Issue 02
Appendix B: ISDN Overview 345
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Enterprise Edge Programming Operations Guide
348 Appendix B: ISDN Overview
Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Appendix C: Setting Up Remote Routers
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Enterprise Edge Programming Operations Guide
350 Appendix C: Setting Up Remote Routers
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P0908508 Issue 02
Glossary
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Enterprise Edge Programming Operations Guide
352 Glossary
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Glossary 353
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
354 Glossary
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Glossary 355
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
356 Glossary
Call Forward Override
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P0908508 Issue 02
Glossary 357
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
358 Glossary
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Glossary 359
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
360 Glossary
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Glossary 361
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
362 Glossary
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Glossary 363
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
364 Glossary
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Glossary 365
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
366 Glossary
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P0908508 Issue 02
Glossary 367
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
368 Glossary
internal number
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P0908508 Issue 02
Glossary 369
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
370 Glossary
Line Pool
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P0908508 Issue 02
Glossary 371
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
372 Glossary
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P0908508 Issue 02
Glossary 373
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
374 Glossary
overlay
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P0908508 Issue 02
Glossary 375
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
376 Glossary
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P0908508 Issue 02
Glossary 377
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
378 Glossary
Private to
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P0908508 Issue 02
Glossary 379
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
380 Glossary
Remind delay
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P0908508 Issue 02
Glossary 381
remote user
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
382 Glossary
ROM (Read Only Memory)
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P0908508 Issue 02
Glossary 383
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
384 Glossary
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P0908508 Issue 02
Glossary 385
Station Media Bay Module
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
386 Glossary
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P0908508 Issue 02
Glossary 387
Time and date
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P0908508 Issue 02
Enterprise Edge Programming Operations Guide
388 Glossary
Trunk Media Bay Module
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P0908508 Issue 02
Glossary 389
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Enterprise Edge Programming Operations Guide
390 Glossary
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02
Index 391
Index
Numerics
7" 1'1
$'344
$' 338
7" 338
A
143?315
0 . 63
185
57
! 55
45
44
261
#0276
138
277
138
231
226
156
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91
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82
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P0908508 Issue 02
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137
293
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239
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137
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143
273
124
275
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308
308
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179
179
179
180
180
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239
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126
302
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171
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231
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70
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P0908508 Issue 02
Index 393
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310
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Enterprise Edge Programming Operations Guide
394 Index
310
148
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1;145
331
310
256
254
103
306
178
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P0908508 Issue 02
Index 395
127
261
262
264
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182
144
292
144
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37
284
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306
237
350
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160
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310
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35
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396 Index
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Enterprise Edge Programming Operations Guide
P0908508 Issue 02