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Problem solving guide
Problem
Possible cause and remedy
White residue is visible The rinse aid dosage is set too low.
on crockery and cut‐
 Increase the dosage (see "Settings menu, Rinse
lery, clouding occurs on
aid").
glassware; film can be
There is no salt in the salt reservoir.
wiped off.
 Fill the salt reservoir (see "Before using for the first
time, Dishwasher salt").
An unsuitable combination product has been used.
 Change your detergent. Use a standard liquid,
tablet or powder detergent, and fill the salt and
rinse aid reservoirs in the dishwasher.
The water softener is programmed to too low a water
hardness level.
 Programme the water softener to a higher water
hardness level (see "Settings menu, Water hard‐
ness").
There are rust stains on The affected items are not corrosion resistant.
 There is no remedy.
cutlery.
Purchase cutlery which is dishwasher-proof.
A programme was not run after dishwasher salt was
added. Traces of salt have got into the wash cycle.
 Always run the Quick wash programme with the
Short programme option selected and without any
crockery in the dishwasher after adding dishwash‐
er salt.
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