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Viewing Logs ............................................................................................................................................ Viewing Log Entry Details .................................................................................................................. Viewing Channel Totals ...................................................................................................................... Reports ..................................................................................................................................................... Upgrade Procedures ................................................................................................................................ One-Step Upgrade ............................................................................................................................. Manual Upgrade Procedure ............................................................................................................... 51 52 52 53 54 54 56 Chapter 5 - Remote Configuration and Management ................................ 57 Introduction .............................................................................................................................................. Remote Configuration .............................................................................................................................. Modem-Based ................................................................................................................................... LAN-Based ....................................................................................................................................... Remote Management ............................................................................................................................... Telnet ................................................................................................................................................. Web Management .............................................................................................................................. 58 58 58 60 62 62 64 Chapter 6 - Warranty, Service and Tech Support ....................................... 65 Introduction .............................................................................................................................................. Limited Warranty ...................................................................................................................................... Online Warranty Registration ............................................................................................................. Service ..................................................................................................................................................... Tech Support ............................................................................................................................................ Contacting Technical Support ............................................................................................................ Recording MultiVOIP Information ...................................................................................................... About the Internet ..................................................................................................................................... 66 66 66 67 68 68 68 68 Appendixes ................................................................................................... 69 Appendix A - TCP/IP (Transmission Control Protocol/Internet Protocol) Description ............................... Appendix B - Cabling Diagrams ............................................................................................................... Appendix C - Regulatory Information ....................................................................................................... Class A Statement ............................................................................................................................. Fax Branding Statement .................................................................................................................... FCC Part 68 Telecom ......................................................................................................................... Canadian Limitations Notice .............................................................................................................. EMC, Safety and Terminal Directive Compliance .............................................................................. 70 73 75 75 75 75 76 77 Glossary ........................................................................................................ 78 Index .............................................................................................................. 91 iv