Download Dimplex BLF34 Owner`s manual

Owner’s Manual
Model
BLF34
IMPORTANT SAFETY INFORMATION: Always read this manual first
before attempting to install or use this fireplace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
To view the full line of Dimplex products, please visit
www.dimplex.com
7212800100R00
Table of Contents
Welcome & Congratulations . . . . . . . . . . . . . . . . . . . . . . . 3
Important Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Quick Reference Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Fireplace Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Site Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Surface Mount Installation. . . . . . . . . . . . . . . . . . . . . . . . 11
Partial Recessed Installation - 2x4 Framing. . . . . . . . . . 12
Flush Mounted Installation - 2x8 Framing. . . . . . . . . . . . 14
Front Glass Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 15
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Replacement Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Always use a qualified technician or
service agency to repair this fireplace.
! NOTE: Procedures and techniques that are considered important
enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed,
will result in damage to the equipment.
WARNING: Procedures and
techniques which, if not carefully
followed, will expose the user to
the risk of fire, serious injury, or
death.
2
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Welcome & Congratulations
Thank you and congratulations for choosing to purchase an electric
fireplace from Dimplex, the world leader in electric fireplaces.
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in
a possible electric shock, fire hazard and will void the warranty.
Please record your model and serial numbers below for future
reference: model and serial numbers can be found on the Model and
Serial Number Label of your fireplace.
Serial Number Label
Rating Label
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at:
OR
 www.dimplex.com/customer_support
For Troubleshooting and Technical Support
 Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
Please have your model number and product serial number ready. (See above)
3
IMPORTANT INSTRUCTIONS
When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
⑥ Do not operate the unit after
it malfunctions. Disconnect power
at the service panel and have
the unit inspected by a reputable
electrician before reusing.
① Read all instructions before
⑦ If the supply cord is damaged, it must be replaced by the
manufacturer, or its service agent,
or a qualified person in order to
avoid a hazard. Contact Dimplex
Technical Service for obtaining a
replacement cord at
1-888-346-7539.
using this electric fireplace.
② This fireplace is hot when in
use. To avoid burns, do not let
bare skin touch hot surfaces.
The trim around the heater outlet
becomes hot during heater operation.
DANGER: High temperatures
may be generated under certain
abnormal conditions. Do not partially or fully cover or obstruct the
front of this heater.
③ Extreme caution is neces-
sary when any heater is used by
or near children or invalids and
whenever the unit is left operating
and unattended.
④ Young children should be
supervised to ensure that they do
not play with the appliance.
⑤ The appliance is not intended
for use by young children or
infirmed persons without supervision.
4
⑧ Do not use outdoors.
⑨ Never locate fireplace where
it may fall into a bathtub or other
water container.
⑩ To disconnect the fireplace,
turn the controls off, and turn off
power to heater circuit at main
disconnect panel.
⑪ Do not run the cord under
carpeting. Do not cover cord with
throw rugs, runners, or the like.
Arrange cord away from traffic area and where it will not be
tripped over.
⑫ Do not locate the heater immediately below a fixed socketoutlet.
⑬ Do not insert or allow foreign
objects to enter any ventilation
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IMPORTANT INSTRUCTIONS
or exhaust opening as this may
cause an electric shock or fire, or
damage to the heater.
⑭ To prevent a possible fire, do
not block air intakes or exhaust in
any manner.
⑮ All electrical heaters have
hot and arcing or sparking parts
inside. Do not use in areas where
gasoline, paint, or flammable
liquids are used or stored.
⑯ Do not modify the electric
fireplace. Use it only as described
in this manual. Any other use not
recommended by the manufacturer may cause fire, electric shock
or injury to persons.
⑰ To reduce the risk of electric
shock, this appliance has a polarized plug (one blade is wider than
the other). This plug will fit in a
polarized outlet only one way. If
the plug does not fit fully in the
outlet, reverse the plug. If it still
does not fit, contact a qualified
electrician to install the proper
outlet. Do not change the plug in
any way. Always plug heaters directly into a wall outlet/receptacle.
Never use with an extension cord
or relocatable power tap (outlet/
power strip).
⑱ Do not burn wood or other
materials in the electric fireplace.
⑲ Do not strike the fireplace
glass.
⑳ Always use a certified electrician should new circuits or outlets
be required.
㉑ Always use properly grounded, fused and polarized outlets.
㉒ Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
unit.
㉓ When transporting or storing the unit and cord, keep in a
dry place, free from excessive
vibration and store so as to avoid
damage.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICABLE PARTS INSIDE
SAVE THESE INSTRUCTIONS
5
IMPORTANT INSTRUCTIONS
WARNING: Remote control
contains small batteries. Keep away
from children. If swallowed, seek
medical attention immediately.
WARNING: Do not install battery
backwards, charge, put in fire or mix
with used or other battery types - may
explode or leak causing injury.
! NOTE: Changes or modifications
not expressly approved by the party
responsible for compliance could
void user's authority to operate the
equipment.
!
NOTE: This equipment has been
tested and found to comply with
the limits for Class B digital device,
pursuant to part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and
can radiate radio frequency energy
and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
or television reception, which can be
determined by turning the equipment
off and on, the user is encouraged to
try to correct the interference by one or
more of the following measures:
· Increase the separation between
the equipment and the receiver.
· Connect the equipment into an
outlet on a circuit different from that
to which the receiver is connected.
· Consult the dealer or an
experienced radio/TV technician for
help.
Operation is subject to the following
two conditions: (1) this device may not
cause interference and (2) this device
must accept any interference, including
interference that may cause undesired
operation of the device.
6
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Quick Reference Guide
① The electrical information
regarding your electric fireplace can
be found on the rating label located
on the front of the unit, behind the
glass.
Figure 1
6.8 in.
(172 mm)
3.8 in.
(95 mm)
Before installation, please record your
fireplace's serial number below for
future reference.
② If you have any technical
questions or concerns regarding the
operation of your electric fireplace,
or require service contact customer
service.
16.0 in.
(406 mm)
18.0 in.
(457 mm)
③ For dimensions of your fireplace,
refer to Figure 1.
32.4 in.
(823 mm)
30.0 in.
(761 mm)
7.0 in.
(179 mm)
34.1 in.
(867 mm)
19.4 in.
(494 mm)
7
Fireplace Installation
Site Selection
Review and consider all of the
following conditions before installation:
• Dimensions of the unit: 34.1 in.
(867 mm) x 19.4 in. (494 mm)
• Unit requires a minimum of two
wall studs in order to ensure a
secure installation
There are three possible mounting methods:
• Surface mount (pg. 11);
• In-wall Recessed (pg. 13);
• Flush mount (pg. 14),
and any of these have the option
of being hard-wired or plugged
directly into the wall outlet.
! NOTE: If the desired fireplace
location is on an exterior wall the
unit should only be surface mounted. If a in-wall or flush mount look
is desired build the interior wall
out into the room.
! NOTE 1: A 15 Amp, 120 Volt
circuit is required. A dedicated
circuit is preferred but not essential in all cases. A dedicated circuit
will be required if, after installation, the circuit breaker trips or
fuse blows on a regular basis
when the heater is operating. Additional appliances on the same
8
circuit may exceed the current
rating of the circuit breaker.
WARNING: Ensure the power
cord is not installed so that it
is pinched or against a sharp
edge and ensure that the
power cord is stored or secured
to avoid tripping or snagging to
reduce the risk of fire, electric
shock or injury to persons.
Construction and electrical
outlet wiring must comply
with local building codes and
other applicable regulations to
reduce the risk of fire, electric
shock and injury to persons.
WARNING: To reduce the risk
of fire, do not store or use gasoline or other flammable vapors or
liquids in the vicinity of the heater.
1. Select a location that is not
susceptible to moisture and
is away from drapes, furniture
and high traffic.
2. For ease of electrical hook
up you may wish to locate
the fireplace near an existing
outlet (for plug-in convenience)
(refer to NOTE 1).
3. Remove fireplace, front glass
and hardware from the box
and remove all packaging materials before installation.
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Fireplace Installation
Wiring
L1
120V~
60Hz
RL3
M
4. Store the fireplace in a safe,
dry and dust free location until
you are ready to install the
fireplace.
LED CONTROL
BOARD
M
LED LIGHTS
RL2
RL1
N
N
N
N
Figure 2
Hardwire Installation
The fireplace is provided with a
two prong polarized plug installed
for plug-in convenience. Hard wiring the fireplace is also an option
for any installation.
WARNING: Do not attempt to
wire your own new outlets or
circuits. To reduce the risk of
fire, electric shock or injury to
persons, always use a licensed
electrician.
WARNING: Ensure that the
On/Off Switch is set to the Off
position (refer to Operation
section) and that the circuit
on which the fireplace is to be
installed has the power cut off at
Electrical
Cord Bracket
Hardwire
Bracket
Screws
Figure 3
Wire Access
Covers
9
Fireplace Installation
Figure 4
Hole for
Ground Screw
1.
2.
Figure 5
Wall Mounting
Bracket
3.
4.
5.
Bottom Support
Bracket
6.
Figure 6
7.
8.
10 the service panel until installation is complete.
Carefully remove the electrical
cord bracket from the back of
the fireplace by removing the
three retaining screws.
(Figure 2)
Remove the two wire access
covers off of the unit at the
front to access the wire connections. (Figure 3)
Pull the wires and connectors
out of the back opening.
Unscrew the two wire connectors inside the electrical box
and separate the wires.
Install the supplied hardwire
bracket (with the ½" wire hole)
onto the firebox. (Figure 2)
Leaving a minimum of 3 in.
(7.6 cm) of slack, route the
power supply wires through
the hole in the electrical cover
bracket and secure with a wire
clamp (not supplied).
Connect the black wire (L)
from the unit to the live wire
from the power supply using
one of the wire connectors
removed in step 4.
Connect the white wire (N)
from the unit to the neutral
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Fireplace Installation
wire from the power supply using the second wire connector
from step 4.
9. Attach the grounding wire to
the cover with the provided
grounding screw. (Figure 4).
10.Reposition the wire access
covers over the wires and connectors and attach to fireplace
chassis using the screws
removed in step 2.
11.Refer to Front Glass Installation section, page 15 for final
installation procedures.
For Bathroom Use
If this unit is installed in a bathroom it must be protected by a
GFI receptacle or circuit. If receptacle is used it must be readily
accessible.
To prevent electrical shock this
unit is an electrical appliance
that is not watertight and must be
installed as to prevent water from
entering unit. This must be installed away from showers, tubs,
etc. Never locate fireplace where
it may fall into a bathtub or other
water container.
Surface Mount Installation
CAUTION: Two people may
be required for various steps
of this procedure.
1. Choose your method of supplying power to the unit:
•Plug in to an existing outlet or
install an outlet nearby.
•Hard wire the fireplace. Follow
the hard wiring instructions on
page 9.
WARNING: Do not attempt
to wire your own new outlets or
circuits. To reduce the risk of fire,
electric shock or injury to persons,
always use a licensed electrician.
WARNING: Ensure that the On/
Off Switch is set to the Off position
(refer to Operation section) and that
the circuit on which the fireplace is
to be installed has the power cut off
at the service panel until installation
is complete.
2. Determine the mounting
location of the unit so that the
wall mounting bracket can be
installed into 2 wall studs.
! NOTE: It is recommended that
the mounting bracket be installed
56 in. (142 cm) off of the ground
to maintain an optimized viewing
angle of the flame.
11
Fireplace Installation
3. Hold the wall mounting bracket, with the bubble level on
the top, on the wall so that the
bubble on the level is centered
between the two black lines.
4. Mark the 3 mounting screw
locations, on the wall, ensuring that the wall bracket stays
level. (Figure 5)
5. In locations where the screws
are being installed only into
drywall, install the supplied
wall anchors before installing
the screw (predrill if required).
6. Secure the wall bracket to the
wall using the supplied 1½ in.
(3.8 cm) mounting screws and
washers into the wall and/or
wall anchors.
7. Install the bottom support
bracket to the wall centered
with the wall mounting bracket,
using the appropriate mounting hardware, 13 ¾" (350
mm) below the wall mounting
bracket. (Figure 5)
8. Remove the center back screw
from the bottom of the fireplace. (Figure 6)
9. Hang the fireplace from the
bracket.
10.Install the removed screw
through the bottom support
bracket into the fireplace.
11.Refer to Front Glass Installation section, page 15 for final
installation procedures.
Figure 8
Figure 7
Mounting
holes
2 x 4 Framing
12 Mounting hole
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Fireplace Installation
Partial Recessed Installation
- 2x4 Framing
CAUTION: Two people may
be required for various steps
of this procedure.
1. Prepare a wall with a framed
Figure 9
Figure 10
2 x 8 Framing
Mounting hole
Wall
surface
Mounting hole
opening of 30 ½ in. (77.5 cm)
wide x 16 ½ in. (42 cm) high
(Figure 7).
! NOTE: The sizing has allowed
for ¼ in. (6.4 mm) around the
fireplace insert for ease of installation. This fireplace does not
require any additional venting.
! NOTE: It is recommended
that the bottom of the unit not be
mounted higher than 40 in.
(102 cm) from the ground to maintain an optimized viewing angle of
the flame.
2. Choose your method of supplying power to the unit:
•Plug in (you may run the
power cord out of the framed
wall opening to an existing
outlet or install an outlet on
a nearby wall stud within the
wall).
•Hard wire the fireplace (recommended). Follow the hard
wiring instructions on page 9.
WARNING: Do not attempt
to wire your own new outlets or
circuits. To reduce the risk of fire,
electric shock or injury to persons,
always use a licensed electrician.
WARNING: Ensure that the On/
Off Switch is set to the Off position
(refer to Operation section) and that
13
Fireplace Installation
the circuit on which the fireplace is
to be installed has the power cut off
at the service panel until installation
is complete.
3. Lift fireplace and insert into
opening (Figure 8).
4. Use the supplied bubble level
to level the fireplace within the
framing, adjust as required.
5. Drive four supplied mounting screws through the four
mounting holes located in
each corner of the fireplace
chassis, into wall studs (Figure
8).
6. Refer to Front Glass Installation section, page 14 for final
installation procedures.
Flush Mounted Installation
- 2x8 Framing
CAUTION: Two people may
be required for various steps
of this procedure.
1. Prepare a wall with a framed
opening of 33 in. (83.8 cm)
wide x 18 ½ in. (47 cm) high
(Figure 9).
! NOTE: The sizing has allowed
for ¼ in. (6.4 mm) around the
fireplace insert for ease of installation. This fireplace does not
require any additional venting.
14 ! NOTE: It is recommended
that the bottom of the unit not be
mounted higher than 40 in.
(102 cm) from the ground to maintain an optimized viewing angle of
the flame.
2. Choose your method of supplying power to the unit:
•Plug in (you may run the
power cord out of the framed
wall opening to an existing
outlet or install an outlet on
a nearby wall stud within the
wall).
•Hard wire the fireplace (recommended). Follow the hard wiring instructions on page 9.
WARNING: Do not attempt
to wire your own new outlets or
circuits. To reduce the risk of fire,
electric shock or injury to persons,
always use a licensed electrician.
WARNING: Ensure that the On/
Off Switch is set to the Off position
(refer to Operation section) and that
the circuit on which the fireplace is
to be installed has the power cut off
at the service panel until installation
is complete.
3. Lift fireplace and insert into
opening. The fireplace's
mounting trim should be flush
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Fireplace Installation
against the wall (Figure 9).
4. Use the supplied bubble level
to level the fireplace within the
framing, adjust as required.
5. Drive four supplied mounting
screws through the four mounting holes located on the inside
surface of the fireplace chassis,
into wall studs (Figure 10).
6. Refer to Front Glass Installation section, page 15 for final
installation procedures.
Figure 11
Front tray
Front Glass Installation
1. Evenly distribute supplied
glass rock on the front tray of
the fireplace (Figure 11).
2. Carefully mount front glass
assembly so that the front
glass hooks hang on the front
glass mounts on the fireplace
(Figure 11).
3. Use the supplied two Phillips
sheet metal screws to fasten
the glass assembly tabs to the
fireplace (Figure 12).
4. Ensure the fireplace's On/Off
Switch is switched to the Off
position (refer to operation
section).
5. If unit is not hard-wired, plug
fireplace into a 15 Amp, 120
Volt outlet (refer to NOTE 1).
Figure 12
Tab
Front glass
assembly
Hooks (4)
Mounts (4)
15
Operation
Figure 13
C B
A
WARNING: This electric fire-
box must be properly installed
before it is used.
The manual controls for the electric fireplace are located on the
right side of the unit and inside the
air intake slot (Figure 13).
A. On/Off Switch
The On/Off Switch supplies power
to all fireplace functions. When
the switch is in the “ I ” position,
the unit is on. When in the “ O ”
position, the fireplace is off.
B. 3-Position Switch
The 3-position Switch changes
the mode the fireplace operates in
and has three positions: “ MANUAL ”; “ OFF ”; and “ REMOTE ”.
In “ MANUAL ” mode, the fire16 place's three levels of operation
are controlled by the manual
control buttons.
In “ OFF ” mode, power to all
functions is cut off.
When in “ REMOTE ” mode, the
fireplace's three levels of operation are controlled by the ON
and OFF buttons on the remote
control.
! NOTE: After the unit is
switched from flame and high
heat to another function there is
a 30 second fan delay, where the
fan will continue running before
turning off.
C. Manual Control Buttons
The Manual Control Buttons operate the fireplace levels. The level
is increased every time the “I” button is pressed the unit will cycle
the levels through sequentially
(from off): flames only; to flames
and low heat; to flames and high
heat.
The fireplace can be turned off
at any point by pressing the “ O ”
button.
! NOTE: The heater may emit
a slight, harmless odor when first
used. This odor is a normal condition caused by initial heating of
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Operation
internal heater parts and will not
occur again.
Resetting the Temperature
Cutoff Switch
Should the heater overheat, an
automatic cut out will turn the
fireplace off and it will not come
back on without being reset. It
can be reset by switching the On/
Off Switch to Off and waiting five
minutes before switching the unit
back on.
CAUTION: If you need to
continuously reset the heater,
disconnect power and call
Dimplex customer service at
1-888-DIMPLEX
(1-888-346-7539).
Remote Control
The fireplace is supplied with a
radio frequency remote control.
This remote control has a range
of approximately 50 ft. (15.25 m), it
does not have to be pointed at the
fireplace and can pass through
most obstacles (including walls).
It is supplied with one of hundreds
of independent frequencies to
prevent interference with other
units.
! NOTE: Before attempting any
operation with the remote, pull
Figure 14
On
Button
Off
Button
Plastic
strip
Battery
Cover
the plastic insulator strip out
from between the remote casing and battery cover (Figure
14).
Remote Control Initialization/
Reprogramming
If the remote control or remote
control receiver has been replaced, follow these steps to
initialize the remote control and
receiver:
1. Ensure that power is supplied
through the main service
panel.
2. Turn On/Off Switch to ON
(Figure 13A).
3. Move the 3-position switch
to the “ REMOTE ” position
(Figure 13B).
4. Press and hold the Manual
17
Operation
Control Button marked “ I ”
for five seconds. After five
seconds, there is a 10 second
window to press any button
on the remote control.
5. Press any button on the
remote control within that 10
seconds. This will synchronize the remote control and
receiver.
Remote Control Usage
The remote control operates the
fireplace levels sequentially (from
off): flames only; to flames and
low heat; to flames and high heat.
The level is increased every time
the ON button is pressed on the
remote control and the fireplace
can be turned off at any point by
pressing the OFF button.
18 Battery Replacement
To replace the battery:
1. Slide battery cover open on
the remote control (Figure
14).
2. Install one (1) 12-Volt (A23)
battery in the battery holder.
3. Close the battery cover.
Battery must be recycled
or disposed of properly.
Check with your Local
Authority or Retailer for recycling
advice in your area.
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Maintenance
WARNING: Disconnect power
before attempting any maintenance or cleaning to reduce
the risk of fire, electric shock or
damage to persons.
! NOTE: The fireplace should
not be operated with an accumulation of dust or dirt on or in the
unit, as this can cause a build up
of heat and eventual damage. For
this reason the heater must be
inspected regularly, depending
upon conditions and at least at
yearly intervals.
Partially Reflective Glass
Cleaning
The partially reflective glass is
cleaned in the factory during the
assembly operation. During shipment, installation, handling, etc.,
the partially reflective glass may
collect dust particles; these can
be removed by dusting lightly with
a clean dry cloth.
To remove fingerprints or other
marks, the partially reflective
glass can be cleaned with a damp
cloth. The partially reflective glass
should be completely dried with
a lint free cloth to prevent water
spots. To prevent scratching, do
not use abrasive cleaners.
Fireplace Surface Cleaning
Use only a damp cloth to clean
painted surfaces of the fireplace.
Do not use abrasive cleaners.
Servicing
Except for installation and cleaning described in this manual,
an authorized service representative should perform any
other servicing.
Accessories
Contact your local authorized Dimplex dealer for these and other
available accessories for your electric fireplace.
Wall Switch Remote Control (WRCPF-KIT)
Wall mounted remote for flame On/Off and thermostat control.
19
Warranty
Products to which this limited warranty
applies
This limited warranty applies to your newly
purchased Dimplex electric fireplace. This
limited warranty applies only to purchases
made in any province of Canada except
for Yukon Territory, Nunavut, or Northwest
Territories or in any of the 50 States of the
USA (and the District of Columbia) except
for Hawaii and Alaska. This limited warranty applies to the original purchaser of
the product only and is not transferable.
Products excluded from this limited warranty
Light bulbs are not covered by this limited
warranty and are the sole responsibility of
the owner/purchaser. Products purchased
in Yukon Territory, Nunavut, Northwest
Territories, Hawaii, or Alaska are not covered by this limited warranty. Products
purchased in these States, provinces, or
territories are sold AS IS without warranty
or condition of any kind (including, without
limitation, any implied warranties or conditions of merchantability or fitness for a
particular purpose) and the entire risk of
as to the quality and performance of the
products is with the purchaser, and in the
event of a defect the purchaser assumes
the entire cost of all necessary servicing
or repair.
What this limited warranty covers and for
how long
Products, other than fireplace surrounds
(mantels) and trims, covered by this
limited warranty have been tested and
inspected prior to shipment and, subject
to the provisions of this warranty, Dimplex
warrants such products to be free from
defects in material and workmanship for a
period of 2 years from the date of the first
purchase of such products.
Dimplex fireplace surrounds (mantels) and
trims covered by this limited warranty have
been tested and inspected prior to shipment and, subject to the provisions of this
warranty, Dimplex warrants such products
20 to be free from defects in material and
workmanship for a period of 1 year from
the date of first purchase of such products.
The limited 2 year warranty period for
products other than fireplace surrounds
(mantels) and trims and the limited 1 year
warranty period for fireplace surrounds
(mantels) and trims also applies to any
implied warranties that may exist under
applicable law. Some jurisdictions do not
allow limitations on how long an implied
warranty lasts, so the above limitation may
not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX
(1-888-346-7539), or 1367 Industrial
Road, Cambridge Ontario, Canada
N1R 7G8. Please have proof of purchase,
catalogue/model and serial numbers
available when calling. Limited warranty
service requires a proof of purchase of the
product.
What Dimplex will do in the event of a
defect
In the event a product or part covered by
this limited warranty is proven to be defective in material or workmanship during (i)
the 2 year limited warranty period for products other than fireplace surrounds (mantels) and trims, and (ii) the 1 year limited
warranty period for surrounds (mantels)
and trims, you have the following rights:
• Dimplex will in its sole discretion either
www.dimplex.com
Warranty
repair or replace such defective product
or part without charge. If Dimplex is unable to repair or replace such product
or part, or if repair or replacement is
not commercially practicable or cannot
be timely made, Dimplex may, in lieu of
repair or replacement, choose to refund
the purchase price for such product or
part.
• Limited warranty service will be performed solely by dealers or service
agents of Dimplex authorized to provide
limited warranty services.
• For products other than surrounds
(mantels) and trims, this 2 year limited warranty entitles the purchaser to
on-site or in-home warranty services.
Accordingly, Dimplex will be responsible for all labour and transportation
associated with repairing or replacing
the product or part except as follows: (i)
charges which may be levied for travel
costs incurred to travel to the purchaser’s site where the product is located if
the purchaser’s site is beyond 30 miles
(48 km) from the closest service depot
of Dimplex’s dealer or service agent;
and (ii) the purchaser is solely responsible for providing clear access to all
serviceable parts of the product.
• For surrounds (mantels) and trims, this
1 year limited warranty does not entitle
the purchaser to on-site or in-house
warranty services. The purchaser is
responsible for removal and transportation of the surrounds (mantels) and
trims (and any repaired or replacement
product or part) to and from the authorized dealer’s or service agent’s place
of business. On-site or in-home services
for surrounds (mantels) and trims may
be performed at the purchaser’s specific request and expense at Dimplex’s
then current rates for such services.
Dimplex will not be responsible for, and
this limited warranty shall not include,
any expense incurred for installation
or removal of the surrounds (mantels)
or trims or any part thereof (or any re
placement product or part) including,
without limitation, all shipping costs and
transportation costs to and from the
authorized dealer’s or service agent’s
place of business and all labour costs.
Such costs shall be the purchaser’s responsibility.
What Dimplex and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY. WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER
BASIS, FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST,
OR DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE
THE PRODUCT, EVEN IF DIMPLEX
OR ITS DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH
LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL
DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR
ANY DIRECT LOSSES, COSTS, OR
DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO THE
PURCHASER.
How State and Provincial law apply
This limited warranty gives you specific
legal rights, and you may also have other
rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale
of Goods shall not apply to this limited
warranty or the sale of products covered
by this limited warranty.
21
Replacement Parts
Element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2200510300RP
Partially Reflective Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5902700100RP
Blower. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5300170300RP
Front Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6909140100RP
Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8400320100RP
Flicker Motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2000220100RP
Flicker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5902720100RP
Cutout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2300201500RP
LED Light Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3000830100RP
Remote Receiver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3000821000RP
Switch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3000821100RP
LED Driver Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000810200RP
On/Off Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2800070700RP
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3000370900RP
Glass Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1400070100RP
Mounting Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9600770100RP
Dimplex North America Limited
1367 Industrial Road
Cambridge ON
Canada N1R 7G8
© 2013 Dimplex North America Limited
22 www.dimplex.com