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Crestron TPMC-3X-DSW Wall Mount Docking Station for TPMC-3X Operations & Installation Guide This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON Industry Compliance As of the date of manufacture, the TPMC-3X-DSW has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC rules. Operation is subject to the following conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna Increase separation between the equipment and the receiver Connect the equipment inot an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help All brand names, product names and trademarks are the property of their respective owners. ©2009 Crestron Electronics, Inc. Crestron TPMC-3X-DSW Wall Mount Docking Station for TPMC-3X Contents Wall Mount Docking Station for TPMC-3X: TPMC-3X-DSW 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Specifications .............................................................................................................. 2 Physical Description.................................................................................................... 3 Setup .......................................................................................................................................... 5 Installation ................................................................................................................... 5 Hardware Hookup ....................................................................................................... 7 Problem Solving ........................................................................................................................ 8 Troubleshooting........................................................................................................... 8 Reference Documents.................................................................................................. 8 Further Inquiries .......................................................................................................... 9 Future Updates ............................................................................................................ 9 Return and Warranty Policies .................................................................................................. 10 Merchandise Returns / Repair Service ...................................................................... 10 CRESTRON Limited Warranty................................................................................. 10 Operations & Installation Guide – DOC. 6816A Contents • i Crestron TPMC-3X-DSW Wall Mount Docking Station for TPMC-3X Wall Mount Docking Station for TPMC-3X: TPMC-3X-DSW Introduction The Crestron® TPMC-3X-DSW Wall Mount Docking Station facilitates charging of the TPMC-3X Isys i/O® Handheld WiFi Touchpanel (sold separately). It is designed for easy installation in a single gang electrical box. It is available in high gloss black or white finishes. For detailed information about the TPMC-3X, refer to the latest version of the TPMC-3X Operations Guide (Doc. 6789), which is available from the Crestron website (www.crestron.com/manuals). Features and Functions • A stylish wall mount dock for the Isys i/O® TPMC-3X • Provides a convenient battery charging solution • Available in high gloss black or white Operations & Installation Guide – DOC. 6816A Docking Station: TPMC-3X-DSW • 1 Wall Mount Docking Station for TPMC-3X Crestron TPMC-3X-DSW Specifications Specifications for the TPMC-3X-DSW are listed in the following table. TPMC-3X-DSW Specifications SPECIFICATION Power Requirements Environmental Temperature Humidity Heat Dissipation Enclosure Chassis Dimensions Height Width Depth Weight Available Models TPMC-3X-DSW TPMC-3X-DSW-W-S 2 • Docking Station: TPMC-3X-DSW DETAILS 11 Watts (0.425 Amps @ 24 Volts DC) with touchpanel docked 41º to 104º F (5º to 40º C) 10% to 90% RH (non-condensing) 38 BTU/Hr Metal, mountable in a single gang electrical box; requires decorative faceplate (not included) 4.12 in (10.45 cm) 1.72 in (4.37 cm) 2.60 in (6.59 cm) 6 oz (155 g) Wall Mount Docking Station for TPMC-3X, High Gloss Black Wall Mount Docking Station for TPMC-3X, High Gloss White Operations & Installation Guide – DOC. 6816A Crestron TPMC-3X-DSW Wall Mount Docking Station for TPMC-3X Physical Description This section provides information on the connections, controls and indicators available on your TPMC-3X-DSW. TPMC-3X-DSW Overall Dimensions (Front and Rear Views) 4.12 in (10.45 cm) 1 1.72 in (4.37 cm) TPMC-3X-DSW Overall Dimensions (Side View) 2.60 in (6.59 cm) 1.21 in (3.07 cm) 2 Operations & Installation Guide – DOC. 6816A Docking Station: TPMC-3X-DSW • 3 Wall Mount Docking Station for TPMC-3X Crestron TPMC-3X-DSW Connectors, Controls & Indicators * # CONNECTORS*, CONTROLS & INDICATORS 1 PWR 2 GROUNDING WIRE DESCRIPTION (1) 4-pin 3.5 mm detachable terminal block; 24: Power (24 Volts DC) G: Ground Attach to ground screw of electrical box An interface connector for the PWR port is provided with the unit. 4 • Docking Station: TPMC-3X-DSW Operations & Installation Guide – DOC. 6816A Crestron TPMC-3X-DSW Wall Mount Docking Station for TPMC-3X Setup Installation To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications. The following tools and accessories are required for installation of a TPMC-3X-DSW: • Standard 1-gang electrical box (not supplied) • Flat head screwdriver (not supplied) • Two #06-32 x 1” screws (included) After Cresnet® power (or other Crestron 24 Volt power source) wiring has been installed and verified, use the following procedure to install the TPMC-3X-DSW. 1. Turn system power OFF. 2. Connect the power supply cable to the 24 and G pins on the TPMC-3X-DSW’s PWR connector. 3. Attach the TPMC-3X-DSW to the electrical box using the two supplied #06-32 x 1” screws (2013235). CAUTION: Excess wire that is pinched between the TPMC-3X-DSW and the electrical box could short out. Make sure all excess wire is completely inside the electrical box and not between the box and the TPMC-3X-DSW. 4. Attach the wall plate using the screws that came with the wall plate. 5. Turn system power ON. Operations & Installation Guide – DOC. 6816A Docking Station: TPMC-3X-DSW • 5 Wall Mount Docking Station for TPMC-3X Crestron TPMC-3X-DSW TPMC-3X-DSW Installation 1-Gang Wall Box (not supplied) TPMC-3X-DSW Screws (2) #06-32 x 1" (2013235) Wall Plate with Hardware (not supplied) 6 • Docking Station: TPMC-3X-DSW Operations & Installation Guide – DOC. 6816A Crestron TPMC-3X-DSW Wall Mount Docking Station for TPMC-3X Hardware Hookup Make the necessary connections as called out in the illustration that follows this paragraph. Apply power after all connections have been made. When making connections to the TPMC-3X-DSW, use Crestron power supplies for Crestron equipment. Hardware Connections for the TPMC-3X-DSW (Rear View) PWR: FROM DC POWER SUPPLY Hardware Connections for the TPMC-3X-DSW (Side View) GROUND Operations & Installation Guide – DOC. 6816A Docking Station: TPMC-3X-DSW • 7 Wall Mount Docking Station for TPMC-3X Crestron TPMC-3X-DSW Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-3X-DSW Troubleshooting TROUBLE The internal battery of the touchpanel does not recharge. POSSIBLE CAUSE(S) CORRECTIVE ACTION The contacts on the TPMC-3X-DSW are dirty. The internal battery can not retain a charge. Remove the touchpanel and clean the contacts. Undock the touchpanel and replace the internal battery. Remove the touchpanel and check that the connector is secure. Use a Crestron power supply with sufficient power. The PWR connector is not secure. Incorrect power supply. Reference Documents The latest version of all documents mentioned within the guide can be obtained from the Crestron website (www.crestron.com/manuals). List of Related Reference Documents DOCUMENT TITLE TPMC-3X Isys i/O® 2.8” Handheld WiFi Touchpanel 8 • Docking Station: TPMC-3X-DSW Operations & Installation Guide – DOC. 6816A Crestron TPMC-3X-DSW Wall Mount Docking Station for TPMC-3X Further Inquiries If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features. Future Updates As Crestron improves functions, adds new features and extends the capabilities of the TPMC-3X-DSW, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision. Check the Crestron website periodically for manual update availability and its relevance. Updates are identified as an “Addendum” in the Download column. Operations & Installation Guide – DOC. 6816A Docking Station: TPMC-3X-DSW • 9 Wall Mount Docking Station for TPMC-3X Crestron TPMC-3X-DSW Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number and return address. 2. Products may be returned for credit, exchange or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any products returned with an RMA. 3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser. CRESTRON Limited Warranty CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered. This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any. CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced or removed. This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party. CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty. Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties. Trademark Information All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP/Vista and WindowsNT/2000 are trademarks of Microsoft Corporation. 10 • Docking Station: TPMC-3X-DSW Operations & Installation Guide – DOC. 6816A Crestron TPMC-3X-DSW Wall Mount Docking Station for TPMC-3X This page is intentionally left blank. Operations & Installation Guide – DOC. 6816A Docking Station: TPMC-3X-DSW • 11 Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations & Installation Guide – DOC. 6816A (2024249) 07.09 Specifications subject to change without notice.