Download ShoreTel BB24 Install guide

ShoreTel BB24
Quick Install Guide & Warranty
Document and Software Copyrights
Copyright © 1998–2009 by ShoreTel, Inc., Sunnyvale, California, U.S.A. All rights reserved.
Printed in the United States of America. Contents of this publication may not be reproduced or
transmitted in any form or by any means, electronic or mechanical, for any purpose, without
prior written authorization of ShoreTel, Inc.
ShoreTel, Inc. reserves the right to make changes without notice to the specifications and
materials contained herein and shall not be responsible for any damage (including
consequential) caused by reliance on the materials presented, including, but not limited to,
typographical, arithmetic, or listing errors.
Trademarks
ShoreCare, ShoreWare and ShoreGear are registered trademarks of ShoreTel, Inc. in the United
States and/or other countries. ShoreTel, ShorePhone, Office Anywhere and ShoreTel Smart are
trademarks of ShoreTel, Inc. in the United States and/or other countries.
Microsoft, Windows, Windows NT, and ActiveX are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries. VxWorks is a trademark
of Wind River Systems. All other copyrights and trademarks herein are the property of their
respective owners.
Patents
This product is covered by one or more of the following patents: United States Patent
6,996,059, United States Patent 7,003,091, United States Patent 7,167,486, United States
Patent 7,379,540, and United States Patent 7,386,114. ShoreTel, Inc. All rights reserved.
Version Information
PN 800-1038-02
ShoreTel BB24 Quick Install Guide & Warranty
Date: January 6, 2009
Company Information
ShoreTel, Inc.
960 Stewart Drive
Sunnyvale, California 94085
USA
Phone: +1.408.331.3300 OR +1.800.425.9385
Fax: +1.408.331.3333
www.shoretel.com
Installing Your ShoreTel BB24
This section shows how to install a ShoreTel BB24. Instructions are provided for
connecting the button box with and without the AC power adapter. (This adapter may
be necessary for networks that do not support the IEEE 802.3af standard for Powerover-Ethernet).
Package Contents
ShoreTel BB24
Network cable (7-foot)
Network cable (18-inch)
Phone base
Quick Install Guide
AC Power Adapter Package (Optional)
Power-over-Ethernet adapter and
power cord
Additional network cable (7-foot)
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1
a
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Attach button box to base
Connect the base to the
larger of the three tabs on
the back of the button box.
b
Rotate the two pillars down onto the
smaller tabs and snap into place.
2a
Connect to powered network
(no AC adapter required)
If the LAN to which this device will be connected supports power-over-Ethernet,
no AC adapter is needed. The button box draws power from the Ethernet network.
Connect the network cable to the
Ethernet jack in the workspace. Plug
the other end of this cable into the LAN
port on the back of the button box.
Note that the button box
can forward power to an
IP phone, but an IP
phone cannot forward
power to a button box,
thus the button
box must be the
first device in a
Ethernet wall jack
sequence of
daisy-chained
devices.
The IP 530/560 can optionally be
connected to a PC as the third daisychained device. This configuration
works because the PC is selfpowered and does not draw power
from the Ethernet network.
Standard PC
BB24 (button box)
IP 560 phone
Note: The BB24 can only forward power to one additional unpowered device, so
you cannot daisy-chain three button boxes in a row with a single powered LAN
cable. If you would like to connect two or more button boxes and an IP phone, a
second Ethernet wall jack is needed to provide adequate power.
Note: The BB24 cannot forward adequate power to a ShoreTel 560g IP phone, as
this model requires more power than the other ShoreTel models. The BB24 passthrough power is limited to Class 2 devices and the 560g is a Class 3 device.
Note: As long as the additional button box is connected to the same LAN as the
phone, a direct connection between the button box and the IP phone (as shown in
the illustration above) is not necessary.
Note: Up to four button boxes can be associated with one IP phone. Refer to the
BB24 User Guide for instructions on using ShoreWare Director to create an
association between a button box and an IP phone.
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2b
Connect to power & network
(Non-powered Ethernet network requires AC power adapter)
b
c
Connect the AC power
cable between the adapter
and an electrical socket.
Lower LED
lights green to
indicate adapter
has AC power.
a
Upper LED lights
green to indicate
when phone is
connected and
using power.
Connect the second network
cable to the DATA IN (or
NETWORK) port on the
adapter and an Ethernet
jack in the workspace (or on
a data switch/router).
Ethernet wall jack
Connect a network cable
to the DATA & POWER
OUT (or PHONE) port on
the adapter. The other end
goes to the LAN port on
the button box.
BB24 (button box)
IP 560 phone
Note: The button box can forward power to an IP phone but an IP phone cannot
forward power to a button box. Thus, if two devices will be daisy-chained, the
button box must be the first device in the chain.
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Configuring Several Button Boxes
There are many ways button boxes can be deployed. The optimal topology depends on
various environmental factors, such as whether the LAN is powered or not, and the
number of Ethernet jacks avaliable. Four topologies are shown below, with each
topology best suited to its environment. Each topology assumes four BB24’s will be
deployed. If you are deploying two or more button boxes, please take a moment to
review the illustration to learn which topology best meets the demands of your
environment. (Note that the ShoreTel 560g IP phone exceeds the BB24’s Class 2 power
limitations and is thus not supported in any of the topologies shown below.)
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Important Safety Instructions
For IP TELEPHONE MODELS 110, 212k, 230, 560, 560g, and BB24
This symbol is to alert you to important operating
or servicing instructions that may appear in this owner’s manual.
Always follow basic safety precautions when using this product to reduce the risk of
injury, fire, or electric shock.
• Read and understand all instructions in this manual. Observe all markings on the
products.
• Follow all warnings and instructions marked on this product.
• For information on proper mounting instructions, consult the manual provided
with this product.
• This product should be operated only from the type of power source indicated on
the marking label.
• Telecommunication metallic-type connections are not intended to leave the
•
•
•
•
•
•
•
building premises unless connected to other telecommunication devices that
provide primary and secondary protection as applicable.
To reduce the risk of electrical shock, do not disassemble this product. Service
should be performed by trained personnel only. Opening or removing covers and/
or circuit boards may expose you to dangerous voltages or other risks. Incorrect
re-assembly can cause electrical shock when the unit is subsequently used.
If this product has a three-prong (grounding) plug or a polarized plug with one
wide prong, it may not fit in non-polarized outlets. Do not defeat the purpose of
these plugs. If they do not fit in your outlet, the outlet should be replaced by an
electrician.
Install this product in a protected location where no one can trip over any line or
power cord. Protect cords from damage or abrasion.
Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
Do not allow anything to rest on the power cord. Do not locate this product
where the cord will be abused by persons walking on it.
Do not overload wall outlets and extension cords as this can result in the risk of
fire or electrical shock.
Unplug this product from the wall outlet and contact qualified technicians to
service the unit if the any of the following conditions occur:
a) When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the operating
instructions because improper adjustment of other controls may result in
damage, and will often require extensive work by qualified technician to
restore the product to normal operation.
e) If the product has been dropped and exhibits a distinct change in
performance.
SAVE THESE INSTRUCTIONS
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Features and Functions
LCD Display
- Top 2 rows are 13 characters wide
- Lower 12 rows are divided in two
columns with a width of 6 characters in
each column
24 programmable buttons
with red, green and
amber tri-color LEDs
Note: You can access the latest user guide for this device by dowloading a PDF from the
following URL: www.shoretel.com/phoneguides
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Warranty and Limitation of Liability
LIMITED WARRANTY. ShoreTel warrants to the end user (“Customer”) that this product
will be free from defects in workmanship and materials, under normal use and service, for
one year from the date of purchase from ShoreTel or its authorized reseller. ShoreTel's sole
obligation under this express warranty shall be, at ShoreTel's option and expense, to repair
the defective product or part, deliver to Customer an equivalent product or part to replace
the defective item, or if neither of the two foregoing options is reasonably available,
ShoreTel may, in its sole discretion, refund to Customer the purchase price paid for the
defective product. All products that are replaced will become the property of ShoreTel.
Replacement products or parts may be new or reconditioned. ShoreTel warrants any
replaced or repaired product or part for ninety (90) days from shipment, or the remainder
of the initial warranty period, whichever is longer.
Products returned to ShoreTel must be sent prepaid and packaged appropriately for safe
shipment, and it is recommended that they be insured or sent by a method that
provides for tracking of the package. Responsibility for loss or damage does not
transfer to ShoreTel until the returned item is received by ShoreTel. The repaired or
replaced item will be shipped to Customer, at ShoreTel's expense, not later than thirty
(30) days after ShoreTel receives the defective product, and ShoreTel will retain risk of
loss or damage until the item is delivered to Customer.
EXCLUSIONS. ShoreTel will not be liable under this limited warranty if its testing and
examination disclose that the alleged defect or malfunction in the product does not exist
or results from:
• Failure to follow ShoreTel's installation, operation, or maintenance instructions.
• Unauthorized product modification or alteration.
• Unauthorized use of common carrier communication services accessed through
the product.
• Abuse, misuse, negligent acts, or omissions of Customer and persons under
Customer's control or
• Acts of third parties, acts of God, accident, fire, lightning, power surges or
outages, or other hazards.
WARRANTY EXCLUSIVE. IF A SHORETEL PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT
WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE PAID, AT SHORETEL'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW,
THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU
OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY,
CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF
WHICH ARE EXPRESSLY DISCLAIMED. SHORETEL NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, OR USE OF ITS
PRODUCTS.
SERVICE AGREEMENTS. Please contact your ShoreTel Authorized Reseller for
information about service agreements applicable to your product.
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, SHORETEL
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR
FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION
OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE,
OR INTERRUPTION OF ITS PRODUCTS, EVEN IF SHORETEL OR ITS AUTHORIZED
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND
LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE
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PRICE PAID, AT SHORETEL'S OPTION. THIS DISCLAIMER OF LIABILITY FOR
DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL
FAIL OF ITS ESSENTIAL PURPOSE.
DISCLAIMER. Some countries, states, or provinces do not allow the exclusion or
limitation of implied warranties or the limitation of incidental or consequential damages
for certain products supplied to consumers, or the limitation of liability for personal
injury, so the above limitations and exclusions may be limited in their application to you.
When the implied warranties are not allowed to be excluded in their entirety, they will be
limited to the duration of the applicable written warranty. This warranty gives you specific
legal rights, which may vary depending on local law.
GOVERNING LAW. This Limited Warranty and Limitation of Liability shall be governed
by the laws of the State of California, U.S.A., and by the laws of the United States,
excluding their conflicts of laws principles. The United Nations Convention on Contracts
for the International Sale of Goods is hereby excluded in its entirety from application to
this Limited Warranty and Limitation of Liability.
Safety and Regulatory Information
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
This ShoreTel IP Phone has been marked with the CE mark. This mark indicates
compliance with EEC directories 89/336/EEC and 73/23/EEC. A full copy of the
Declaration of Conformity can be obtained from ShoreTel Inc., 960 Stewart Drive,
Sunnyvale, CA, USA 95054.
In accordance with part 15 of the FCC rules, the user is cautioned that any changes or
modifications not expressly approved by ShoreTel, Inc. could void the user’s authority
to operate this equipment.
Installation must be performed in accordance with all relevant national wiring rules.
L’Installation doit être exécutée conformément à tous les règlements nationaux applicable au
filage électrique.
The outlet to which this apparatus is connected must be installed near the equipment
and must always be readily accessible.
La sortie à la quelle l’appareil est branchée doit être installée près de l’équipement et doit
toujours être facilement accessible.
This Class [B] digital apparatus complies with Canadian ICES-003.
C'est appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
Copyright. All rights reserved under International and pan-American Copyright
Conventions. No part of the contents of this manual may be copied, reproduced, or
transmitted in any form or by any means, or translated into another language or format, in
whole or part, without written consent of ShoreTel, Inc. ShoreTel® and the logo design
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are registered trademarks and ShoreTel® IP is a trademark of ShoreTel, Inc. in the United
States, and various countries.
Do not remove (or allow any third party to remove) any product identification,
copyright, or other notices. The software contained within this product is protected by
United States copyright laws and international treaty provisions. ShoreTel, Inc., retains
title and ownership of all property rights with respect to the software within this
product.
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