Download Bernafon SOUNDGATE User guide

Guide for Bluetooth®
Connectivity
www.bernafon.com
Purpose
The purpose of this guide is to show you how to set-up and demonstrate the
most important wireless Bluetooth® applications in conjunction with Bernafon
hearing instruments and the SoundGate device.
Equipment needed
This is a checklist to ensure that you have all the needed components to make a complete demon­
stration. We recommend that you check this list at least one day before your demonstration.
­Remember that you may need to recharge the SoundGate for reliable and successful demonstration.
•A pair of Bernafon hearing instruments that
offer a wireless connection to the SoundGate:
Examples of Vérité or Veras series
•One SoundGate
The following parts delivered in the original SoundGate packaging:
–Wall outlet charging unit or USB charging cable
–Neck strap
•Your Bluetooth® enabled mobile phone
Y
ou may check the Bluetooth® connectivity of the mobile
phone at http://www.bernafon.com/eprise/main/com_en/
Consumers/Products/PairingGuide
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BERNAFON
•One TV adapter
The following parts delivered in the original
TV adapter packaging:
–Power adapter
–Audio TV cable (with SCART, RCA or 3.5 mm
jack connector on TV side)
–Portable television or other audio source,
e.g. laptop
•One Phone adapter
The following parts delivered in the original
Phone adapter packaging:
–Power adapter
–Standard analog phone cable
–In addition you need to prepare an analog landline phone, and ensure that it has a reliable
connection to the telephone network.
3
Preparation of the hearing instruments
and SoundGate
1. Verify that you have new batteries for the hearing instruments.
2.Make sure that the SoundGate is fully charged. If not, recharge the day before your demonstration.
You may use the wall outlet charging unit, or you may charge from a computer or laptop with the
USB charging cable.
3.The hearing instruments have to be paired with the SoundGate device. Please connect the instru­
ments to the Oasis fitting software, choose Options, select Controls and follow the instructions
after starting the pairing process.
Tips for successful pairing
– Make sure device has a fully charged battery.
– Hold the device at least 50 cm (2 feet) away from the instruments.
– W
hen the screen instructions appear, wait 2 – 4 seconds before
pushing the button each time.
– Don’t forget to press “OK” to save.
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BERNAFON
Mobile phone
Setting up the mobile phone and SoundGate
Preparation of the mobile phone
Feel free to use the detailed instructions in the following web based guide:
http://www.bernafon.com/eprise/main/com_en/Consumers/Products/
PairingGuide
Here is an example of a Nokia mobile phone:
1. Press the “Menu” key.
2.Scroll to “Settings” and press “Select”.
3.Scroll down to “Connectivity” and press “Select”.
4.Select “Bluetooth”.
5.Select ”On”.
Preparation of the SoundGate – Put the SoundGate into the Bluetooth®
pairing mode
6.Make sure that the key lock on the top of the SoundGate is off
(green mark visible).
7.Press and hold the Bluetooth® key for about 6 seconds until it
flashes rapidly.
8.The SoundGate is now in pairing mode for a maximum of 2 minutes.
Bluetooth® pairing of the mobile phone and the SoundGate:
9.Go back to the mobile phone. Scroll down to ”Search for audio/Bluetooth”
and press “Select”. The phone will start searching for Bluetooth® enabled
devices.
10.In the list of available devices, highlight ”SoundGate” and press “Select”.
11. Enter the Passcode: 0000 (four zeroes), and press “OK”. The phone will now
complete the pairing and connect the two devices.
12. To return to the main menu, press the red “End call” key or press Exit/Back
a few times.
5
Demonstration of the mobile phone
Ensure that the hearing instruments are on. The SoundGate should be worn
around the neck. The key lock should be off (green position).
Answering a call
1. Call the mobile phone number from any other telephone.
2.The phone key on the SoundGate will flash green.
Push the phone key on the SoundGate when a ringing tone is heard in the
hearing instruments.
3.The phone conversation can then begin.
4.To end this call, press the phone key on the SoundGate. The phone key will
no longer be green.
5.End the call on the mobile phone.
Making a call
1. Press the phone key on the SoundGate. The phone key will now be green.
2.Dial a phone number.
3.The usual ringing tone will be heard in the hearing instruments. As soon as
the other party answers the call the conversation can begin.
4.To end this call, press the phone key on the SoundGate. The phone key will
no longer be green.
5.End the call on the mobile phone.
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BERNAFON
TV adapter
Setting up the TV adapter
1.
1. Connect the TV adapter to a power outlet.
2.Connect the audio cable to the TV and to the
TV adapter.
3.For Bluetooth® pairing place the SoundGate next to the
TV adapter (less than 30 cm/1 ft).
4.Press the SoundGate Bluetooth® key for 5 seconds
until the blue light starts flashing rapidly.
2.
5.The pairing is completed when the blue light stops
flashing rapidly. At the same time the audio key on
the SoundGate and the STATUS indicator on the
TV adapter will turn orange.
5.
4.
3.
30 cm / 1ft.
7
Demonstration of the TV adapter
1. Ensure that the hearing instruments are on. The SoundGate should be worn around
the neck. The key lock should be off (green position). Turn on the TV (or the PC
playing a movie with audio).
2.Press the audio key on the SoundGate. It will then light up orange.
3.The sound from the TV will be heard in the hearing instruments.
Optional:
4.Call the mobile phone or landline phone to which the SoundGate has been ­previously
paired. The phone key on the SoundGate will start flashing green, and the client will
hear the ringing tone in the hearing instruments.
5.Press the phone key on the SoundGate when the ringing tone is heard. The phone
key will turn solid green. The phone conversation can now begin.
6.End the telephone call by pressing the phone key on the SoundGate. After 2 seconds
the audio key on the SoundGate will turn solid orange again and the sound will
automatically switch back to the TV source.
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BERNAFON
Phone adapter
Setting up the phone adapter
1.
1. Connect the phone adapter to a power outlet.
2.To connect the phone adapter to the landline telephone,
unplug the phone cable from the land­line phone station
and connect it to the black socket on the phone adapter.
3.Connect the supplied phone cable to the yellow socket
on the phone adapter. Plug the other end of the cable
into the landline phone.
2.
4.For Bluetooth® pairing place the SoundGate next to the
phone adapter (less than 30 cm/1 ft).
5.Press the SoundGate Bluetooth® key for 5 seconds until
the blue light starts flashing rapidly.
6.Press the red button on the phone adapter for 5 seconds
until the red status indicator is flashing.
3.
7. After 5–10 seconds the red status light on the phone
adapter will become steady. The blue light on the
­SoundGate Bluetooth® key will light up for 5 seconds
and then slowly fades on and off.
8.Verify the pairing by pressing the phone key on the
SoundGate. The red indicator on the phone adapter
should start flashing.
4.
In case the pairing is not successful, restart at point 4.
30 cm / 1ft.
5.
7.
6.
8.
9
Demonstration of the phone adapter
Ensure that the hearing instruments are on. The SoundGate should be worn
around the neck. The key lock should be off (green position).
Answering a call
1. Call the phone number of the landline phone to which the phone adapter is
connected.
2.The phone key on the SoundGate will flash green.
Push the phone key on the SoundGate when a ringing tone is heard in the
hearing instruments.
3.The phone conversation can then begin.
4.To end this call, press the phone key on the SoundGate. The phone key will
no longer be green.
Making a call
1. Press the phone key on the SoundGate. The phone key will now be green.
After 2 seconds the dial tone will be heard in the hearing instruments.
2.Lift the phone handset and dial the number. The key tones from the phone
will be heard in the hearing instruments.
3.Replace the handset back on the base.
4.The ringing tone will be heard in the hearing instruments. As soon as the
other party answers the call the conversation can begin.
5.To end this call, press the phone key on the SoundGate. The phone key will
no longer be green.
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BERNAFON
Additional information
Pairing Guide for Bluetooth® enabled mobile phones:
http://www.bernafon.com/eprise/main/com_en/Consumers/Products/PairingGuide
Use with a mobile phone
Answer
incoming
phone calls
SoundGate Bluetooth
function must be active.
When phone rings, press
phone key on SoundGate
to answer.
When talking
Talk into SoundGate
microphone (optimal
distance is 30 cm/
12 inches).
Hang up
the phone
Press SoundGate phone
key again to end call.
Make a call
Place call from your
mobile phone like normal.
Talk into the SoundGate
microphone – do not press
the SoundGate phone key.
Adjust
volume
Press the volume/program
key up or down until the
sound is comfortable.
Turn hearing
instrument
microphones
ON/OFF
Press the volume/program
key up or down for 2 seconds.
SOUNDGATE
Reconnection tip
Paired Bluetooth devices find each other when turned on.
If devices do not connect automatically, they must be connected manually. Always turn on your mobile phone before
turning on the Bluetooth function in the SoundGate.
QUICK GUIDE
Out of range handling of Bluetooth
If the SoundGate is moved out of Bluetooth range of the
mobile phone, the connection will be lost. Moving the devices back into range should cause them to re-connect.
Volume control and program change
Phone
SOUNDGATE
Music connection e.g. MP3
Use for remote control
Bluetooth music/audio
INSTRUCTIONS
FOR USE
Adjust
volume
Adjust volume level up or down
in the hearing instruments with
a short press.
Battery indicator
Change
program
Press and hold up or down for
2 seconds to go forward or backward
in the program cycle.
This guide is only a brief reference.
SPM Set
SoundGate IFU
SoundGate IFU short-form
979-04-810-00
SPM Set
User Guide TV adapter
Installation Guide TV adapter
979-05-010-00
Product information TV adapter
951-20-210-00
For more detailed information please refer to the SoundGate
Instructions for use or visit www.bernafon.com
Note: This is only possible if the
hearing instruments are confi gured for multiple programs.
During audio streaming,
it is not possible to shift to
another program.
www.bernafon.com
USER GUIDE
Intro
BERNAFON SOUNDGATE
PRODUCT INFORMATION
INSTALLATION GUIDE SoundGate overview TV ADAPTER
TV adapter
Key lock
This user guide explains how the SoundGate is used for
Phone key
TV listening.
Operate
Locked
The TV sound is transmitted by the TV adapter to the
SOUNDGATE
SoundGate for TV listening
USER GUIDE
SoundGate via Bluetooth technology.
Audio key
Make sure that the TV adapter is correctly connected to the
TV. Refer to the installation guide.
• Short press:
Start/stop
TV listening
Volume control
• Short press:
Volume up/down
When the TV adapter is turned on all operations for TV
listening are made from the SoundGate.
TV listening is possible within a range of approx.
10 meters / 30 feet from the TV.
Bluetooth key
• Short press:
Bluetooth on
• Long press:
Bluetooth off
• Very long press:
Start pairing
mode
UsER GUiDE
intro
Battery status
indicator
PHONE ADAPTER
PRODUCT INFORMATION
INSTALLATION GUIDE soundGate overview PHONE ADAPTER
Phone adapter
Key lock
This user guide explains how the SoundGate is used for
phone conversations.
PHONE ADAPTER
Phone calls – Daily use
UsER GUiDE
The Phone adapter provides a wireless connection between your SoundGate and your home phone. It supports
both incoming and outgoing phone calls. The SoundGate
enables hands free operation.
First of all make sure that the Phone adapter is correctly
connected to both the phone land line and power. Please
refer to the installation guide.
The wireless phone application is possible within a
range of approx. 10 meters (30 feet) from the Phone
adapter.
Phone button
• Short press:
Receiver off
for out going
calls or
Accept
incomming
calls or
Disconnect
calls
Operate
Locked
Volume control
• Short press:
Volume up/down
SPM Set
Installation Guide Phone adapter
User Guide Phone adapter
979-05-110-00
Bluetooth button
• Short press:
on
• Long press:
off
• Very long press:
Start pairing
mode
Battery status
indicator
Phone calls can also be received when the keys are locked!
Product information Phone adapter
11
951-20-310-00
Since 1946, we have been passionate about developing quality hearing systems that enable people
with hearing difficulties to enjoy authentic listening experiences. With Swiss Engineering, precision
technology and our commitment to individual service we strive to exceed our customer’s expectations.
Our aim is to provide extra value to our partners every day. Bernafon representatives and employees
in over 70 countries fulfill our vision to help people with impaired hearing communicate again without
limitation.
Switzerland
Bernafon AG
Morgenstrasse 131
3018 Bern
Phone +41 31 998 15 15
Fax +41 31 998 15 90
www.bernafon.com
USA
Bernafon, LLC
200 Cottontail Lane, Bldg. B
Somerset, NJ 08873
Phone +1 888-941-4203
Fax +1 732-560-4877
www.bernafon-us.com
Canada
Bernafon Canada Ltd.
500 Trillium Drive, Unit 15
Kitchener, Ontario
Canada N2R 1A7
Phone +1 519 748 6669
Toll Free +1 800 265 8250
Toll Free Fax +1 888 748 9158
www.bernafon.ca
Bernafon Companies
Australia • Canada • Denmark • Finland • France • Germany • Italy • Japan • Netherlands • New Zealand • Poland • Sweden • Switzerland • UK • USA
www.bernafon.com
11.09/BAG/951-62-411-00/subject to change
World Headquarters