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Interactive Voice Response Menu Chapter 4 Chapter 4: Interactive Voice Response Menu Overview This chapter explains how to use the Interactive Voice Response (IVR) Menu to configure the Router’s network settings. Use your telephone’s keypad to enter your commands and select choices, and the Router will use voice responses. Action Command Choices Description **** Use this command to enter the IVR Menu. Ignore Special Information Tones (SITs) or other tones until you hear, “Configuration menu. Please enter the option followed by the # (pound) key, or hang up to exit.” Check DHCP 100 The IVR announces whether DHCP is enabled or disabled. Enter IVR Menu To access the IVR Menu: 1. Use a telephone connected to the Phone 1 or 2 port of the Router. (You can only access the IVR Menu through an analog telephone, not any of the Internet phones.) 2. Press **** (in other words, press the star key four times). 3. Wait until you hear the Router’s response, “Configuration menu. Please enter the option followed by the # (pound) key, or hang up to exit”. Menu Commands Refer to the following table that lists actions, commands, menu choices, and descriptions. After you select an option, press the # (pound) key. To exit the menu, hang up the telephone. If the menu is inactive for more than one minute, the Router will time out. To re-enter the menu, press ****. Check IP Address 110 The IVR announces the current IP address of the Router. Check Subnet Mask 120 The IVR announces the current subnet mask of the Router. Check Static Gateway IP Address 130 The IVR announces the current gateway IP address of the Router. Check MAC Address 140 The IVR announces the MAC address of the Router in hexadecimal string format. Check Firmware Version 150 The IVR announces the version number of the firmware running on the Router. Factory Reset of the Router 73738 Warning: All custom settings will be lost, including the network and service provider data. Wireless-G Broadband Router with 2 Phone Ports Confirm - After the Press 1. Router requests Cancel - confirmation, press 1 to confirm. Press * (star). After you hear, “Option successful”, hang up the phone. The Router will reboot, and all settings will be reset to their defaults. 34