Download Samsung CLP-365W User guide
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3. Disassembly and Reassembly 3. Disassembly and Reassembly 3.1. Precautions when replacing parts 3.1.1. Precautions when assembling and disassembling • Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature rating are correct. Failure to do so could result in damage to the machine, circuit overload, fire or electric shock. • Do not make any unauthorized changes or additions to the printer, these could cause the printer to malfunction and create electric shock or fire hazards. • Take care when dismantling the unit to note where each screw goes. There are 19 different screws. Use of the wrong screw could lead to system failure, short circuit or electric shock. • Do not disassemble the LSU unit. Once it is disassembled dust is admitted to the mirror chamber and will seriously degrade print quality. There are no serviceable parts inside. • Regularly check the condition of the power cord, plug and socket. Bad contacts could lead to overheating and firfe. Damaged cables could lead to electric shock or unit malfunction. 3.1.2. Precautions when handling PBA Static electricity can damage a PBA, always used approved anti-static precautions when handling or storing a PBA. • Precautions when moving and storing PBA 1) Please keep PBA in a conductive case, anti-static bag, or wrapped in aluminum foil. 2) Do not store a PBA where it is exposed to direct sunlight. • Precautions when replacing PBA 1) Disconnect power connectors first, before disconnecting other cables. 2) Do not touch any soldered connections, connector terminals or other electronic parts when handling insulated parts. • Precautions when checking PBA 1) Before touching a PBA, please touch other grounded areas of the chassis to discharge any static electrical charge on the body. 2) Take care not to touch the PBA with your bare hands or metal objects as you could create a short circuit or get an electric shock. Take extra care when handling PBAs with moving parts fitted such as sensors, motors or lamps as they may get hot. 3) Take care when fitting, or removing, screws. Look out for hidden screws. Always ensure that the correct screw is used and always ensure that when toothed washers are removed they are refitted in their original positions. Copyright© 1995-2012 SAMSUNG. All rights reserved. 3-1 3. Disassembly and Reassembly 3.1.3. Releasing Plastic Latches Many of the parts are held in place with plastic latches. The latches break easily; release them carefully. To remove such parts, press the hook end of the latch away from the part to which it is latched. 3-2 Copyright© 1995-2012 SAMSUNG. All rights reserved. 3. Disassembly and Reassembly 3.2. Screws used in the printer The screws listed in the table below are used in this printer. Please ensure that, when you disassemble the printer, you keep a note of which screw is used for which part and that, when reassembling the printer, the correct screws are used in the appropriate places. NOTE This list is based on CLP-365W. So, this list may differ from your machine depending on its model. Parts Code Location Description 6003-000196 FRAME-MAIN SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 11 6003-000269 FRAME-MAIN SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 13 6003-000196 FUSER SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 5 6003-000282 FUSER SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 2 6003-000152 FRAME BASE-PAPER PATH SCREW-TAPTYPE;PH,+,-,B,M2,L10,ZPC(WHT),SWRCH18A,- 1 6003-000282 FRAME BASE-PAPER PATH SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 4 6003-000196 FRAME SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 5 6003-000269 FRAME SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 43 6003-000301 FRAME SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A 1 6003-000269 FRAME-SUB_LEFT SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 26 6003-000269 FRAME-SUB_FRONTSCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 1 6003-000196 FRAME-SUB_CTD SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2 6003-000269 FRAME-SUB RIGHT SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 24 6002-000440 DRIVE SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A 3 6003-000269 DRIVE SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 8 6003-000282 LSU SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 5 6003-000196 COVER-FRONT SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 5 6003-000196 COVER-REAR SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2 6003-000264 COVER-TOP SCREW-TAPTYPE;PWH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,- 2 6003-000196 ETC SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 4 6003-000269 COVER-TOP SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 2 6003-000269 COVER-REAR SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 4 Copyright© 1995-2012 SAMSUNG. All rights reserved. Qty 3-3 3. Disassembly and Reassembly 3.3. Replacing the maintenance parts 3.3.1. ITB Unit 1. Open the front cover. 2. Remove YMCK toner cartridges and waste toner container. 5. Open the rear cover. Release the FRAME-TRANSFER from the left hole. 3. Remove the imaging unit. 6. Pull down the both levers. 4. Unplug the ITB connector from the top-right. 3-4 Copyright© 1995-2012 SAMSUNG. All rights reserved. 3. Disassembly and Reassembly 7. Remove the ITB Unit while holding its handle, and pulling in direction of arrow. Copyright© 1995-2012 SAMSUNG. All rights reserved. 3-5 3. Disassembly and Reassembly 3.3.2. Fuser Unit 1. Open the rear cover door. 2. Remove the rear cover after removing 4 screws. 4. Unplug 2 connectors from the SMPS board and main board. 5. Remove 4 screws. And then remove the fuser unit. 3. Remove the right cover. 3-6 Copyright© 1995-2012 SAMSUNG. All rights reserved. 3. Disassembly and Reassembly 3.3.3. Transfer(T2) roller 1. Open the rear cover door. Release the FRAME-TRANSFER from the left hole by pulling it to the direction of arrow. 3.3.4. 2. Push and release the FRAME-TRANSFER. Pick up roller 1. Remove the cassette. See the bottom of the machine. 3. Remove the pick up rubber. 2. Release the stopper from the shaft. Move the right HOUSING-PICK UP to the right. Copyright© 1995-2012 SAMSUNG. All rights reserved. 3-7 3. Disassembly and Reassembly 3.4. Replacing the main SVC parts NOTE Before service, remove all toner cartridges and waste toner container. 3.4.1. Cover 1. Open the rear cover door. 4. Release the left cover. 2. Remove the rear cove after removing 4 screws. 5. Unplug the OPE connector from the main board. Remove 2 screws. And lift up the top cover. 3. Release the right cover. 3-8 Copyright© 1995-2012 SAMSUNG. All rights reserved. 3. Disassembly and Reassembly 3.4.2. HVPS board 1. Remove the left cover. (Refer to 3.4.1) 3. Unplug all connectors from the HVPS board. 2. Remove 5 screws. Release the lock. And release the HVPS board. 3.4.3. LSU 1. Remove the cassette. Stand the machine to see the bottom. 2. Remove 3 screws. Unplug the flat cable. And release the LSU. Copyright© 1995-2012 SAMSUNG. All rights reserved. 3-9 3. Disassembly and Reassembly 3.4.4. FRAME BASE-PAPER PATH 1. Remove the right cover. 4. Remove the FRAME-TRANSFER. 2. Unplug the connector from the PBA-CONNECTOR. Remove the main board after removing 4 screws and connectors. 5. Remove the FRAME BASE-PAPER PATH after removing 2 screws. 3. Remove 4 screw from the bottom of the machine. 3-10 Copyright© 1995-2012 SAMSUNG. All rights reserved. 3. Disassembly and Reassembly 3.4.5. Regi clutch and Pick up solenoid 1. Remove the FRAME BASE-PAPER PATH. (Refer to 3.4.4) 4. Release the pick up solenoid after removing 1 screw. 2. Release the regi. clutch after removing the WASHER-PLAIN. 3. Remove 4 gears. 3.4.6. Feed sensor and Empty sensor 1. Remove the FRAME BASE-PAPER PATH. (Refer to 3.4.4) 3. Release the Empty sensor and Feed sensor. 2. Remove the COVER-PICK UP. Copyright© 1995-2012 SAMSUNG. All rights reserved. 3-11 3. Disassembly and Reassembly 3.4.7. Main board 1. Remove the right cover. (Refer to 3.4.1) 3.4.8. SMPS board 1. Remove the right cover. (Refer to 3.4.1) 2. Remove the SMPS cover after removing 2 screws. 3-12 2. Unplug all connector. Remove 4 screws. And remove the main board. 3. Unplug all connectors on SMPS board. Remove 2 screws. And remove the SMPS board. Copyright© 1995-2012 SAMSUNG. All rights reserved. 3. Disassembly and Reassembly 3.4.9. Cam Solenoid 1. Remove the right and top cover. (Refer to 3.4.1) 3. Release the Cam Solenoid. 2. Remove the Cam Solenoid cover after removing 1 screw. Copyright© 1995-2012 SAMSUNG. All rights reserved. 3-13 3. Disassembly and Reassembly 3.4.10. Main Drive Unit 1. Remove the right cover. (Refer to 3.4.1) 5. Remove 4 screws and 2 gears inside the right frame. 2. Remove the main board. (Refer to 3.4.7) 3. Remove 2 screws. 6. Release the Main Drive Unit. 4. Remove the Holder-Clutch and Holder-Gear after removing 4 screws. 3-14 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting 4. Alignment and Troubleshooting 4.1. Alignment and Adjustments This chapter describes the main functions for service, such as the product maintenance method, the test output related to maintenance and repair, Jam removing method, and so on. It includes the contents of user guide. 4.1.1. Control panel NOTE • This control panel may differ from your machine depending on its model. There are various types of control panels. v w x y z { 1 Toner LED Shows the status of the toner. 2 Eco Turn into eco mode to reduce toner consumption and paper usage when pc-printing only. 3 WPS Configures the wireless network connection easily without a computer. (CLP-36xW only) • Manual print • Copyright© 1995-2012 SAMSUNG. All rights reserved. Press this button each time you load a sheet of paper in the tray if you have selected Manual Feeder for Source in your printer driver. 4-1 4. Alignment and Troubleshooting 3 Print screen • (CLP-36x only) Prints the screen • Press this button and the green LED will start blinking. If you want to print only the active screen, release the button when the green LED stops blinking. If you want to print the whole screen, release the button while it’s blinking. • Manual print - Press this button each time you load a sheet of paper in the tray if you have selected Manual Feeder for Source in your printer driver. NOTE 4 Cancel Print Screen can only be used in the Windows and Macintosh operating systems. - You can only use this function with USB-connected machine. - When printing the active window/whole monitor screen using the print screen button, the machine may use more toner depending on what is being printed. - You can only use this function if the machine’s Easy Printer Manager program is installed if you are a macintosh OS user, you need to enable Screen Print Settings from the Easy Printer Manager to use the Print Screen feature. You can stop an operation at any time. You also can do the following functions. • Configuration sheet • • • Press and hold this button for about 2 seconds until the green LED blinks slowly, and release. Prints event log report / usage counter • Press and hold this button for about 4 seconds until the green LED blinks quickly, and release. Prints supplies info report • 4-2 - Press and hold this button for about 6 seconds until the green LED on, and release. 5 Power/Wake Up You can turn the power off or wake the machine up from the sleep mode with this button. 6 Status LED Shows the status of your machine Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting 4.1.2. Understanding the status LED The color of the LED indicates the machine's current status. NOTE • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers’s Samsung Printing Status window. LED Status Description Status Off The machine is off-line or save mode. Green Blinking On Red Blinking On Orange Toner LED Orange Power LED Eco Blue Blue Green The machine is receiving data from the computer. • The machine is printing data. • The machine is on-line and can be used. The machine is on manual printing or manual duplex printing. • The cover is opened. Close the cover. • There is no paper in the tray when receiving or printing data. Load paper in the tray. • The machine has stopped due to a major error. Blinking Upgrading firmware. On A paper jam has occurred. Blinking Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner. On WPS LED • • A toner cartridge has almost reached its estimated cartridge life. It is recommended to replace the toner cartridge. • The toner cartridge is not installed or the wrong toner cartridge is installed. Off All toner cartridges are at normal capacity. Blinking The machine is connecting to a wireless network. On The machine is connected to a wireless network. Off The machine is disconnected from a wireless network. On The machine is in power save mode. Off The machine is in ready mode or the machine’s power is off. On Eco mode is on. Off Eco mode is off. * Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing. ** Some LEDs may not be available depending on model or country. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-3 4. Alignment and Troubleshooting 4.1.3. Clearing paper jams NOTE To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray1 1) Take off the cassette. 3) Reinstall the cassette. 2) Remove the jammed paper by gently pulling it straight out. 4-4 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting Inside the machine CAUTION 4) Open the rear cover door. The fuser area is hot. Take care when removing paper from the machine. 1) Open the exit top cover. 0 5) Open the FRAME-TRANSFER. 2) Remove the jammed paper by gently pulling it straight out. 0 6) Remove the jammed paper by gently pulling it straight out. 3) Close the exit top cover. If you do not see the paper in this area, stop and go to next step: Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-5 4. Alignment and Troubleshooting 7) Close the FRAME-TRANSFER. 4-6 8) Close the rear cover door. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting 4.1.4. Useful menu item for service 1) Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the altitude where you are. 4,000 m (13,123 ft) 1 3,000 m (9,842 ft) 2 2,000 m (6,561 ft) 3 1,000 m (3,280 ft) 4 0 1 2 3 4 High 3 High 2 High 1 Normal You can set the altitude value from Device Settings in Samsung Easy Printer Manager program. • For Windows and Macintosh users, you set from Samsung Easy Printer Manager > Switch to advanced mode > Device Settings. NOTE • If your machine is connected to the network, you can set the altitude via SyncThru™ Web Service. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-7 4. Alignment and Troubleshooting 4.1.5. Periodic Defective Image If an image defects appears at regular intervals on the printed-paper, it is due to a faulty or damaged roller. Refer to the table below and check the condition of the appropriate roller. Roller Period (mm) Phenomenon Defective part 1 Pressure Roller 50.3mm Background Fuser Unit 2 Heat Roller 86.4mm Black spot and image ghost 3 Charging Roller 37.7mm Black Spot and line and periodic band 4 OPC Drum 188.5mm White and Black Spots 5 Developing Roller 26.0mm White spot, Horizontal black band 6 Supply Roller 47.5mm Periodic Band by little difference of density 7 Transfer Roller 54.64mm Ghost, Damaged image by abnormal transfer 4-8 Toner Cartridge Transfer roller Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting 4.1.6. Useful management tools 4.1.6.1. Using Samsung Easy Printer Manager (Windows and Macintosh only) NOTE • This feature may not be available depending on model or optional goods. • Available for Windows or Macintosh OS users only. • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager. Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location. Samsung Easy Printer Manager combines device settings as well as printing environments, settings/actions and launching. All of these features provide a gateway to conveniently use your Samsung machine. Samsung Easy Printer Manager provides two different user interfaces for the user to choose from: the basic user interface and the advanced user interface. Switching between the two interfaces is easy: just click a button. Understanding Samsung Easy Printer Manager To open the program: • For Windows, Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager > Samsung Easy Printer Manager. • For Macintosh, Open the Applications folder > Samsung folder > Samsung Easy Printer Manager. The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows: NOTE The screenshot may differ depending on operating system you are using. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-9 4. Alignment and Troubleshooting No Area Description 1 Printer List The printer list displays the installed printer icons on your computer. 2 Printer Information This area gives you general information about your machine. You can check information, such as the machine’s model name, IP address (or Port name), and machine status. NOTE Troubleshooting button: This button opens Troubleshooting Guide when an error occurs. You can directly open the necessary section in the user’s guide. 3 Application Information Includes links for changing to the advanced settings, preference, help, and about. 4 Quick links Displays Quick links to machine specific functions. This section also includes links to applications in the advanced settings. 5 Contents Area Displays information about the selected machine, remaining toner level, and paper. The information will vary based on the machine selected. Some machines do not have this feature. 6 Order Supplies Click on the Order button from the supply ordering window. You can order replacement toner cartridge(s) from online. Advanced settings user interface overview The advanced user interface is intended to be used by the person responsible for managing the network and machines. • Device Settings You can configure various machine settings such as machine setup, paper, layout, emulation, network, and print information. • Alert Settings This is menu includes settings related to error alerting. - Printer Alert : Provides settings related to when alerts will be received. - Email Alert : Provides options relating to receiving alerts via email. - History Alert : Provides a history of device and toner related alerts. • Job Accounting Provides querying of quota information of the specified job accounting user. This quota information can be created and applied to devices by job accounting software such as SyncThru™ or CounThru™ admin software. 4-10 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting 4.1.6.2. Using Samsung Printer Status (Windows only) The Samsung Printer Status is a program that monitors and informs you of the machine status. NOTE • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operating system in use. • Check the operating system(s) that are compatible with your machine. Samsung Printer Status overview If an error occurs while operating, you can check the error from the Samsung Printer Status. Samsung Printer Status is installed automatically when you install the machine software. You can also launch Samsung Printer Status manually. Go to the Printing Preferences , click the Basic tab > Printer Status button. These icons appear on the Windows task bar: Icon Mean Description Normal The machine is in ready mode and experiencing no errors or warnings. Warning The machine is in a state where a soft error has occurred. For example, a toner low status, which may lead to toner empty status. Error The machine has at least one hard error, such as out of paper, fuser error, etc. Machine does not have ability to come to ready without customer intervention. 1 Toner Level You can view the level of toner remaining in each toner cartridge. The machine and the number of toner cartridge(s) shown in the above window may differ depending on the machine in use. Some machines do not have this feature. 2 Alert Settings Select the settings you want from the options window. 3 Order Supplies You can order replacement toner cartridge(s) from online. 4 Troubleshooting You can directly open the troubleshooting section in the user’s guide. 5 Close Close the window. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-11 4. Alignment and Troubleshooting 4.1.6.3. Using SyncThru Web Service (SWS) SWS is an embedded web server in the machine. This web server informs you of machine configuration, version, status and allows you to customize the machine’s settings. You can contact this server via wired and wireless network using your web browser in the remote place. Connecting preparations • Wired or Wireless Network connection is established. • Browser (Ex> Internet Explorer) Program on your PC network connected SWS overview SyncThru Web Service (SWS) • accepts HTTP request via port 80 as normal web servers. • provides interface to users information of networked printers and allow to configure the setting of printers. • is able to provide more complicated options than Local UI for printer configuration. Connection Procedure 1) Open the Web-browser and input IP address of machine. Click “Login”. 2) Log-in Admin Mode. (ID: admin, PW: sec00000) 3) Select pages to check the configuration and customize the settings. CAUTION Please, change SWS Default ID and Password for system security in case of your first connection. 4-12 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting 4.1.7. Updating Firmware This chapter includes instructions for updating the printer firmware. You can update the printer firmware by using one of the following methods : • Update the firmware by using the USB port. • Update the firmware by using the Network. 4.1.7.1. Update the firmware by using the USB port Upgrading preparations • usblist2.exe : Tool which sends firmware data to printer. • Firmware file to update. Upgrade Procedure 1) Turn the machine off. 2) Connect USB cable to printer. 3) Turn the machine on. Check if the printer is the ready status. 4) Drag the firmware file and Drop down on the usblist2.exe. And then firmware update will be started automatically. 5) When upgrading is completed, machine is automatically re-booting. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-13 4. Alignment and Troubleshooting 4.1.7.2. Update the firmware by using the network (CLP-36xW only) Upgrading preparations • Wired or Wireless Network connection is established. • Firmware file to update Upgrade Procedure 1) Open the Web-browser and input IP address of machine. Click “Login”. 2) Log-in Admin Mode. (ID: admin, PW: sec00000) 3) Select Maintenance menu and click “upgrade wizard” 4-14 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting 4) Select firmware file using “browser” button and press next button. 5) SyncThru will check verify firmware file and compare version and press next button. 6) Machine starts upgrading. SyncThru will return home page after upgrading is completed. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-15 4. Alignment and Troubleshooting 4.1.8. EDC program The EDC program can check the machine status and perform various test to isolate the cause of a malfunction. 1) How to use the EDC program 1) Download the EDC program in your PC. 2) Connect the printer to the computer using USB cable. 3) Turn on the printer and wait for the printer to finish initializing. 4) Start EDC program. Press the “Menu” Button 5) To exit the EDC Mode, press the “Exit” button. EDC mode menu (Engine Diagnostic Test) Code-Sec Displayed Name Meaning 100-0000 Main BLDC Motor Main BLDC Motor is On/Off 100-0001 Main BLDC Motor Slow Main BLDC Motor Slow(50% speed) On/Off 100-0010 Main BLDC Motor Ready Detect if Main BLDC Motor runs at normal speed 100-0241 Waste Toner Led Waste Toner Led On/Off 100-0250 Waste Toner Full Sensor Detect if the waste toner is full or not. Display Waste Tank Full adc 101-0010 T1 Pick-Up Clutch Engages drive to pick up a paper from tray1. 101-0050 Registration Clutch Engages drive to registartion rolls. 101-0201 Dev Cam Clutch Rotate Deve cam 101-0202 Dev Relay1 Turn on the deve relay1 101-0203 Dev Relay2 Turn on the deve relay2 101-0204 Dev Relay3 Turn on the deve relay3 101-0205 Dev Relay4 Turn on the deve relay4 101-0210 ITB Clutch Engages drive to ITB Cleaning Blade 101-0231 T2 Nip Release T2 Nip Release 101-0260 Cover Open Sensor Check if the set main cover is open or not 102-0010 T1 Paper Empty Sensor Detect when paper is in Tray1. 102-0360 Regi. Sensor Detect when a paper is at Regi. sensor. 102-0370 Exit Sensor Detect when a paper is at Exit. sensor. 105-0032 MHV Bias MHV bias voltage on at normal drive level 106-0037 Dev Bias Dev bias voltage on at normal drive level 106-0038 Dev AC Bias Dev bias AC voltage on at normal drive level 4-16 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting Code-Sec Displayed Name Meaning 107-0032 THV Bias THV plus bias voltage on at normal drive level 107-0033 THV(-) Bias THV minus bias voltage on at normal drive level 107-0080 iTHV(+) Bias iTHV plus bias voltage on at normal drive level 107-0160 Erase Lamp1 Erase Lamp 1 109-0000 Fuser Temperature A Detects what the temperature A is on fuser. 110-0000 LSU Motor1 Run Ready Detects if LSU motor1 runs at normal speed. 110-0060 LSU Motor1 Run LSU Motor1 On/Off 110-0111 LSU LD Power LSU LD Power On/Off with normal LD Power 111-0080 ID Sensor Start ID sensor sensing On/Off 111-0090 ID Sensor Check Display ID sensor reading value NOTE Acronyms and Abbreviations • DEV Bias- Developing High Voltage Bias • EDC - Embedded Diagnostic Control • LD – Laser Diode • LSU – Laser Scanning Unit • MHV - Main High Voltage (Charge Voltage) • THV - Transfer High Voltage Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-17 4. Alignment and Troubleshooting 4.2. Troubleshooting 4.2.1. Procedure of checking the symptoms Before attempting to repair the printer first obtain a detailed description of the problem from the customer. Power On OPE LED ON? OPE LED Green OK? - No Power - Power Module error - Main PBA Red LED on / Error message is displayed. See the troubleshooting for error code Print (test page) Printing quality is nomal? Refer to "Solution of Image Problem" END 4-18 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting 4.2.1.1. Basic Check List 1) Check the Power. • Check that the power switch is turned on. • Check that the power cable is plugged into the outlet and the printer. • Check the voltage of the power outlet. 2) Check the LED of Panel. • Is there OPE LED ON? › • If not check power cable, switch SMPS or Main board. Is the abnormal Lamp? › Check the Main board and cable harness. 3) Check the Paper Path • Is there a Paper Jam? › • Remove any paper fragments caught in the paper path. Paper Jam occurs repeatedly at a specific point in the Paper Path › Open the fuser cover, Jam clear. › Dismantle the machine and carefully inspect the region where the jam occurs. (Especially, check if paper fragments are caught in the Fuser 4) Print the Information Page (Configuration). • Try printing a test page from a computer. › If there is an error check cables and driver installation. 5) Check the Print Quality. • Is there are a Print Quality Problem? › Refer to image quality problem section. 6) Check consumables (toner etc.). • Using the keys print the Test Pattern. › Expected life of various consumable parts, compare this with the figures printed and replace as required Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-19 4. Alignment and Troubleshooting 4.2.2. Error Code and Troubleshooting Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. NOTE Some messages may not appear on the display depending on the options or models. Troubleshooting Page Error Code Error Message A1-1110 Error #A1-1110 Turn off then on Page 4–21 A3-2210 Error #A3-2210 Call for service Page 4–21 A3-3312 Error #A3-3312 Call for service Page 4–22 A3-6110 Deve Home Sensor Error Page 4–23 C1-2110 Prepare Toner Page 4–24 C1-2120 Replace Toner Page 4–24 C1-2411 Install toner Page 4–24 C1-2512 Not compatible Yellow toner Page 4–25 C1-2514 Not compatible Yellow toner Page 4–25 C1-2711 Error: #C1-2711 Call for Service Page 4–25 C1-2712 Error: #C1-2712 Call for Service Page 4–25 C1-3110 Prepare Toner Page 4–24 C1-3120 Replace Toner Page 4–24 C1-3411 Install Toner Page 4–24 C1-3512 Not compatible Magenta toner Page 4–25 C1-3514 Not Compatible Magenta toner Page 4–25 C1-3711 Error: #C1-3711 Call for Service Page 4–25 C1-3712 Error: #C1-3712 Call for Service Page 4–25 C1-4110 Prepare Toner Page 4–24 C1-4120 Replace Toner Page 4–24 C1-4411 Install Toner Page 4–24 C1-4512 Not compatible Cyan toner Page 4–25 C1-4514 Not compatible Cyan toner Page 4–25 C1-4711 Error: #C1-4711 Call for Service Page 4–25 C1-4712 Error: #C1-4712 Call for Service Page 4–25 C1-5110 Prepare Toner Page 4–24 C1-5120 Replace Toner Page 4–24 C1-5411 Install Toner Page 4–24 C1-5512 Not compatible Black toner Page 4–25 C1-5514 Not compatible Black toner Page 4–25 C1-5711 Error: #C1-5711 Call for Service Page 4–25 C1-5712 Error: #C1-5712 Call for Service Page 4–25 C3-6110 Prepare new Imaging unit Page 4–26 4-20 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting Troubleshooting Page Error Code Error Message C3-6120 Replace new Imaging unit Page 4–26 C3-6410 Install Imaging unit Page 4–26 C3-6520 Error: #C3-6520 Door open/close Page 4–26 C5-1110 Prepare new Transfer belt Page 4–27 C5-1120 Replace new Transfer belt Page 4–27 C5-1710 Transfer Belt Error Page 4–27 C5-3110 Prepare new Transfer roller Page 4–27 C5-3120 Replace new Transfer roller Page 4–27 C6-1110 Replace Fuser Soon Page 4–28 C6-1120 Replace new Fuser unit Page 4–28 C7-1131 Replace/Install Waste Toner Tank Page 4–28 M1-1013 Paper Jam in Tray1 Page 4–29 M1-5012 Paper Empty in Tray Page 4–30 M2-1210 Paper Jam inside machine Page 4–29 M3-1110 Paper jam in exit area Page 4–30 M3-2130 Output bin full Remove paper Page 4–31 S1-5221 Wireless Network Error Page 4–31 S2-4110 Door open Close it Page 4–32 S2-4611 Top door Open or Exit JAM Page 4–32 S6-3123 Network Problem:IP Conflict Page 4–32 U1-2320 Error #U1-2320 Turn off then on Page 4–33 U1-2330 Error #U1-2330 Turn off then on Page 4–33 U1-2332 Error #U1-2332 Turn off then on Page 4–33 U1-2340 Error #U1-2340 Turn off then on Page 4–33 U2-6120 Error #U2-6120 Turn off then on Page 4–34 U2-6140 Error #U2-6140 Turn off then on Page 4–34 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-21 4. Alignment and Troubleshooting ► Error Code A1-1110 ► Error message Error #A1-1110 Turn off then on ► Symptom The main motor does not operate. ► Troubleshooting method 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the rear and right cover. 3) Check if the connection between main board and main motor are correct. 4) If the connection is OK, replace the main motor. 5) If the problem persists, replace the main board. ► Error Code A3–2210 ► Error message Error #A3-2210 Call for service ► Symptom The CTD sensor has a problem. ► Troubleshooting method 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Check the CTD sensor connector. If the connection is OK, replace the CTD sensor board. 4-22 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting ► Error Code A3–3312 ► Error message Error #A3-3312 Call for service ► Symptom The outer temperature sensor is defective. ► Troubleshooting method 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the front cover. 3) Disassemble the front cover and replace the PBA-DEVE CRUM JOINT that includes the outer temperature sensor. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-23 4. Alignment and Troubleshooting ► Error Code A3–6110 ► Error message Deve Home Sensor Error ► Symptom The deve home sensor is defective. ► Troubleshooting method 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check the connection between the deve home sensor and connection board. 4) If the connection is OK, replace the deve home sensor. 4-24 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting ► Error Code C1-2110 C1–3110 C1-4110 C1-5110 ► Error message Prepare Toner ► Symptom The remaining toner cartridge is less than 10% ► Troubleshooting method 1) Print the supply information report. Check the life remaining of the toner cartridge. 2) If its life is at the end, turn the machine off and replace the toner cartridge with new one. ► Error Code C1-2120 C1-3120 C1-4120 C1-5120 ► Error message Replace Toner ► Symptom The toner cartridge is at the end of its life. ► Troubleshooting method 1) Turn the machine off and replace the toner cartridge with new one. ► Error Code C1–2411 C1–3411 C1–4411 C1–5411 ► Error message Install toner ► Symptom The toner cartridge is not installed or the CRUM has some problem. ► Troubleshooting method 1) Check if the toner cartridge is installed properly. Turn the machine off then on. 2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge. 3) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 4) If the problem persists, replace the toner cartridge with new one. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-25 4. Alignment and Troubleshooting ► Error Code C1-2512 C1-2514 C1-3512 C1-3514 C1-4512 C1-4514 C1-5512 C1-5514 ► Error message Not compatible Yellow toner Not compatible Magenta toner Not compatible Cyan toner Not compatible Black toner ► Symptom Toner cartridge is not compatible. ► Troubleshooting method 1) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one. ► Error Code C1–2711 C1–2712 C1–3711 C1–3712 C1–4711 C1–4712 C1–5711 C1–5712 ► Error message Error: #C1-2711 Call for Service Error: #C1-2712 Call for Service Error: #C1-3711 Call for Service Error: #C1-3712 Call for Service Error: #C1-4711 Call for Service Error: #C1-4712 Call for Service Error: #C1-5711 Call for Service Error: #C1-5712 Call for Service ► Symptom CRUM chip is defective. ► Troubleshooting method 1) Check if the toner cartridge is installed properly. Turn the machine off then on. 2) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 4-26 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting 3) If the problem persists, replace the toner cartridge with new one. ► Error Code C3-6110 C3-6130 ► Error message Prepare new Imaging unit Replace new Imaging unit ► Symptom The imaging unit is at the end of its life. ► Troubleshooting method 1) Print the supply information report. Check the life remaining of the imaging unit. 2) If its life is at the end, turn the machine off and replace the imaging unit with new one. ► Error Code C3-6410 C3-6520 ► Error message Install Imaging unit Error: #C3-6520 Door open/close ► Symptom The imaging unit is not installed. ► Troubleshooting method 1) Open the front cover. Remove YMCK toner cartridges. 2) Check if the imaging unit is installed. Remove and reinstall it. 3) If the problem persists, replace the imaging unit. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-27 4. Alignment and Troubleshooting ► Error Code C5-1110 C5-1120 ► Error message Prepare new transfer belt unit. Replace new transfer belt unit. ► Symptom The ITB Unit is at the end of its life. ► Troubleshooting method 1) If its life is at the end, turn the machine off and replace the ITB unit with new one. ► Error Code C5-1710 ► Error message Transfer Belt Error ► Symptom ITB home sensor is defective. ► Troubleshooting method 1) Turn the machine off then on. 2) If the problem persists, turn the machine off. Remove and reinstall the ITB unit. 3) If the problem persists, replace the ITB unit with new one. ► Error Code C5-3110 C5-3120 ► Error message Prepare new Transfer roller Replace new Transfer roller ► Symptom The transfer roller is at the end of its life. ► Troubleshooting method 1) If its life is at the end, turn the machine off and replace the transfer roller Assy with new one. 4-28 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting ► Error Code C6-1110 C6-1120 ► Error message Prepare new fuser unit. Replace with new fuser unit. ► Symptom The fuser unit is at the end of its life. ► Troubleshooting method 1) Print the supply information report. Check the life remaining of the fuser unit. 2) If its life is at the end, turn the machine off and replace the fuser unit with new one. ► Error Code C7-1311 ► Error message Waste toner container is not installed. Install it. ► Symptom The waste toner container is not installed ► Troubleshooting method 1) Check if the waste toner container is installed properly. 2) Remove and reinstall the waste toner container. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-29 4. Alignment and Troubleshooting ► Error Code M1–1013 M2–1210 ► Error message Paper jam in tray 1. Paper Jam inside machine ► Symptom The jammed paper has occurred in the tray1 or inside the machine. ► Troubleshooting method 1) Remove the jammed paper. 2) If the jammed paper occurs continually, check the followings. a) Check if the pick up roller are worn out or contaminated. Clean the contaminated part or replace it. b) Check if the feed actuator or feed sensor is assembled correctly. 3) If the pick up solenoid is defective, replace it. 4-30 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting ► Error Code M1–5012 ► Error message Paper Empty in Tray ► Symptom Paper is empty in tray. ► Troubleshooting method 1) Remove the cassette. Check if the paper is loaded. 2) If the problem persists, replace the paper empty sensor. ► Error Code M3–1110 ► Error message Paper jam in exit area. ► Symptom The jammed paper has occurred in the exit area. ► Troubleshooting method 1) Remove the jammed paper. 2) If the problem persists, check the following. a) Check if there is any obstacles or paper on the paper path. Remove it. b) Check if the fuser unit is assembled properly. If the fuser unit is defective, replace it. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-31 4. Alignment and Troubleshooting ► Error Code M3–2130 ► Error message Output bin full Remove paper ► Symptom The paper is full on the exit tray. ► Troubleshooting method 1) Remove the paper. 2) If the problem persists, remove the top cover. 3) Check if the bin full sensor connector is connected properly. 4) If the connection is OK, replace the bin full sensor. ► Error Code S1-5221 ► Error message Wireless Network Error ► Symptom The communication error between the main board and WLAN board has occurred. ► Troubleshooting method 1) Turn the machine off then on. If the problem persists, turn the machine off. 2) Remove the right cover. Check the connection between the main board and WLAN board. 3) If the connection is OK, replace the WLAN board. 4-32 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting ► Error Code S2–4110 ► Error message Door is open. Close it. ► Symptom Door is opened or the cover open switch is defective. ► Troubleshooting method 1) Check if the front cover is closed perfectly. 2) If the error persists, check that the cover-open sensor is working normally. If it is defective, replace it. ► Error Code S2–4611 ► Error message Top door Open or Exit JAM ► Symptom Top door is opened or the paper jam has occurred in exit area. ► Troubleshooting method 1) Open and close the top door. 2) If there is a jammed paper, remove it. 3) Open and close the top door again. ► Error Code S6-3123 ► Error message Network Problem:IP Conflict ► Symptom IP address conflicts with that of other system. ► Troubleshooting method 1) Change the machine’s IP address. 2) Check the setting-up for 802.1x confirmation server. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-33 4. Alignment and Troubleshooting ► Error Code U1–2320 U1–2330 U1–2332 U1–2340 ► Error message Error #U1-2320 Turn off then on Error #U1-2330 Turn off then on Error #U1-2332 Turn off then on Error #U1-2340 Turn off then on ► Symptom The temperature control of fuser unit is abnormal. ► Troubleshooting method 1) Check if the input voltage is normal. 2) Turn the machine off. Remove and reinstall the fuser unit. Be careful when connecting the AC-connector and Thermistor connector. 3) Turn the machine on. Is the error message is disappeared? 4) Check the followings. If the fuser unit has any problem, replace it. a) Check if the fuser connector is connected properly. b) Check if the halogen lamp voltage is normal. c) Check if the thermistor is contaminated or twisted. 5) If the problem persists, replace the main board or SMPS board. 4-34 Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting ► Error Code U2-6120 U2-6140 ► Error message Error #U2-6120 Turn off then on Error #U2-6140 Turn off then on ► Symptom LSU Motor does not work normally. / LSU Hsync signal is abnormal. ► Troubleshooting method 1) Check if the LSU harness on the main board is connected properly. 2) If it is OK, check that the LSU harness on LSU board is connected properly. 3) Check if the LSU harness is defective. 4) If the problem persists, replace the LSU. 5) If the problem persists after replacing LSU, replace the main board. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-35 4. Alignment and Troubleshooting 4.2.3. Image quality problems 1) Vertical Black Line and Band • Description : Straight thin black vertical line occurs in the printed image. Cause and Check Point Solution Check if the surface of the charge roller is scratched or contaminated. Replace the imaging unit and test again. Check if there are grooves on the circumference of the OPC drum. Replace the imaging unit and test again. Check if the cleaning blade is damaged Replace the imaging unit and test again. Check if paper transfer belt is damaged or contaminated. Replace the ITB unit and test again. 2) Vertical White Line • 4-36 Description : White vertical voids in the image. Cause and Check Point Solution Check if the LSU window or internal lenses of LSU is contaminated. Clean the LSU window with recommended cleaner(IPA). Clean the window with a clean cotton swab. If dirt is inside the LSU, replace the LSU. Check if there are scratches on the circumference of the OPC drum. Replace the imaging unit and test again. Check if there are scratches on the circumference of the developing roller. Replace the toner cartridge and test again. Check if paper transfer belt is damaged or contaminated. Replace the ITB unit and test again. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting 3) Contamination on back of page • Description : The back of the page is contaminated. Cause and Check Point Solution Dirty registration roller, pressure roller, feed roller, etc. Any dirty rollers through the path of the paper. Identify the roller which may cause the problem by comparing the period of the contamination on images with the size of rollers. Clean any dirt from the roller or replace the dirty roller. Check if the transfer roller is damaged or contaminated. Replace the transfer roller and test again. Check if paper transfer belt is damaged or contaminated. Replace the ITB unit and test again. 4) Dark or Black image • Description : The black page is printed out. Cause and Check Point Solution No charging voltage in the HVPS. Check the connecting state between the Main PBA and HVPS. Reconnect the harness. Poor contact between toner cartridge and set contacts. Clean the contacts as necessary. Replace any deformed or damaged contacts. HVPS is defective. Replace the HVPS. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-37 4. Alignment and Troubleshooting 5) Blank Page • Description : Blank page is printed. Cause and Check Point Solution Bad contacts from OPC drum and/or toner cartridge to ground. Check the terminal of Ground-OPC. Not working the LSU. Check the connector of LSU. Not working the developing bias voltage on HVPS. Replace the HVPS. 6) Uneven Density • 4-38 Description : Print Density is uneven between left and right. Cause and Check Point Solution The life of the Toner Cartridge has expired. Replace the toner cartridge. The pressure force in the left and right springs of the ITB unit is not even. Replace the ITB Unit Copyright© 1995-2012 SAMSUNG. All rights reserved. 4. Alignment and Troubleshooting 7) Horizontal Bands • Description : Dark or white horizontal stripes appear in the page. (These may occur at regular intervals down the page.) Cause and Check Point Solution The developing roller, OPC drum or other rollers in the toner cartridge may be contaminated or deformed. Replace the imaging unit. Bad contacts of HV terminals of the toner cartridge with high voltage terminals from printer set. Clean all HV terminals in the cartridge and on the set frame. Ensure all toner or paper dust, particles are removed. 8) Poor Fusing • Description : Toner is not properly fixed on paper. Cause and Check Point Solution The media doesn’t meet specification Use the proper media in specifications. Fuser is defective Replace the fuser unit. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-39 5. System Diagram 5. System Diagram 5.1. Block Diagram Blo c k Dia g ra m o f CLP -360/365(W) OP E P a ne l & Dis pla y LED & Ke ys 2p Front Cove r ope n P olygon Motor AR M9 Þ 300 MHz 16p 5p 2p T1 T2 4p CHARGER De ve S upply De ve Bia s De ve Dr.Bla de 3p Ma in Bo a rd 14p 27p LS U HVP S Te mu jin -C 9p LD Bãã d Was te Toner TX & R X EXIT s ens or 2p R AM controller (Imbedded 32MB R AM) ER AS ER 14p R J45 GP IO 10 /100 LAN * +24 V / +5V S MP S Re a r Cove r ope n 14p C ontrol S ignal EEP R OM 8KB/32 KB* Fus er AC 2p FUS ER 2p nSS , MOSI, SCK,MISO C R UM Y C R UM M C R UM C C R UM K 4p 4p 4p 4p OP C Key ADC 5 C H UAR T P WM 8 C H I2 C LS U controller S tep Motor HP VC SCL S erial Flas h 2 MB/8 MB* LAMP Thermis tor SDA MAC 4p US B DEVIC E BLDC Motor (MAIN) 10p Image P roces s or Local controller US B 2 .0 2p T2 clutch P LL SPI CRUM J oint & Oute r TEMP 11p ITB HOME s ens or & Inner TEMP . 3p DEVE HOME s ens or 2p 6p DEVE clutch 6p Conne ction I/F Boa rd 2p C TD 24p W-LAN Module 2p 2p Copyright© 1995-2012 SAMSUNG. All rights reserved. Empty s ens or 3p R egi s ens or ITB clutch 5p 5p 3p P ickup clutch 2p R egi clutch 5-1 5. System Diagram 5.2. Connection Diagram Co n n e c t io n Dia g r a m o f MT BLDC OP E CLP-3 6 0 / 3 6 5 (W) 1 2 3 4 5 6 7 8 9 10 FUS ER 000000000000000000000000 000000000000000000000000 000000000000000000000000 1 2 3 4 5 6 7 8 9 10 11 12 13 14 OPE CL CL DEVE HOME Sens or C ONNEC TION CTD Clutch 1 2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 CL 1 2 3 4 5 6 REGI Clutch 1 2 3 4 5 24 VF THV_C LUTC H DGND DGND CN1 2 PICKUP T2 CLUTCH CL ERASER REGI / EMPTY SENSOR LD TEMUJ IN-C LAN (W model only ) US B SMPS Powe r 1 2 3 4 5 6 7 8 9 10 11 12 13 14 1 2 3 4 5 6 7 8 9 10 11 12 13 14 1 2 3 4 MAIN CN14 CN6 SINGLE BEAM LSU 3_ 3V_LS U nHS YNC DGND VDO_ 1_P VDO_ 1_N DGND nLDON_ LS U nS H_ LS U1 LD_P OWE R C LK_ LS U_MOT nR E ADY_ LS U nLS U_ MOT _ E N DGND 24 VA FUS E R_ THE R M1 FUS E R_ TR _ B AS E DGND DGND CN11 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 DE VE_ C LUTC H ITB _ C LUTC H 24 VF 24 VF P IC KUP_ C LUTC H R E GI_C LUTC H DE VE_ HOME 3 _ 3V_S E NS OR 3 _ 3V_ITB _HOME nS E NS_ ITB _HOME INNE R _ TE MP DGND C TD_ LE D ADC _C TD_ S 5 V_C TD ADC _C TD_ P OUT_ TE MP S C L0 _C R UM OP C _KE Y 3 _ 3_ C R UM S DA0 _C R UM nS E NS_ P_R E GI DGND nS E NS_ P_E MR TY CONNECTION SMPS Powe r 24 VF 24 VF nDE V_E N 3.3 V nC OVE R_S W P WM_ DE V_ DC WAS TE_ TX P WM_ DE V_ AC WAS TE_ LE VE L THV_R E AD DGND DGND nS E NS_P _E XIT P WM_ DE V_ VP P P WM_ MHV P WM_ THV 5V P WM_ ITHV 3_ 3V_ S E NS OR nTHV_ E N ITHV_ R E AD DE V_ R E LAY3 DE V_ R E LAY1 DE V_ R E LAY2 E R AS E R_LAMP DE V_ R E LAY4 CN10 FUSER AC LS U 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 HVP S / Wa ste / Era s er S MP S P -MOTOR 1 2 3 4 5 A C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 1 REAR COVER HVPS / Wa ste / Era se r 3 .3V DGND S CK DGND MIS O nINT_WLAN nS S1 _WLAN DGND MOS I 3 .3V_P ull Up W-LAN Module (W Mode l only) CL CN10 OPE 1 2 3 4 5 6 7 8 9 10 11 CN7 HVP S CN4 CN1 / WLAN_SPI nCRUM/ OPC KEY B LDC _ C LK nB LDC _ MOTOR _R E ADY nB LDC _ MOTOR _E N DGND DGND DGND 24VF 24VF FUS ER 1 2 3 4 5 1 2 3 4 5 6 7 8 9 10 CN5 ITB HOME Se nsor BLDC CONNE CTION WASTE TONER 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 P OWE R _SW O P_ P OWER _LE D LE D_Y_ E MP TY LE D_M_ E MP TY LE D_C _ EM PTY LE D_K_ E MP TY DGND n KE Y_ E CO LE D_EC O LE D_R EADY LE D_ER R OR LE D_WLAN n KE Y_ P RT _ SC R E EN n KE Y_ C ANC E L EXIT Se nsor DEVE Clutch FUSE R _ ON 2 4 VF EN_ R E ALY_ AC 2 4 V_ON_ OF F DGND 5 V_ S MP S 5 V_ S MP S DGND 2 4 VA 2 4 VA 2 4 VA DGND DGND DGND ITB Clutch FRONT COVER 220 V/ 110 V 5-2 Copyright© 1995-2012 SAMSUNG. All rights reserved. Exploded Views and Parts List 1. MAIN Exploded View Parts List No. Lvl. 1 Loc. Material Code Description & Specification SNA 1 JC90-01142A CASSETTE; CLP-365W,SEC SA 1 2 2 JC95-01585A COVER-FRONT; CLP-365W,SEE SA 1 3 2 JC63-03531A COVER-LEFT; CLP-365W,HIPS,2.0T,266.5,209. SA 1 4 2 JC63-03567A COVER-RIGHT; CLP-365W,HIPS,2.0T,266.5,209 SA 1 5 2 JC95-01588A COVER-REAR; CLP-365,SEE,SPLIT GRAY SA 1 6 2 JC63-01574A COVER-CABLE; CLP-310,POM,T1.5,19.7,37.3,H SA 1 7 2 JC96-06298A CARTRIDGE-WTB; CLP-365W,SEC SA 1 8 1 JC96-06292B CARTRIDGE-TRANSFER; CLP-365W,SEC SNA 1 9 1 JC93-00728A FRAME-MAIN; CLP-365W,SEC SNA 1 10 1 JC95-01589B COVER-TOP; CLP-365,SEE SA 1 11 1 JC93-00708A FRAME-TRANSFER; CLP-365 SA 1 12 1 JC44-00214A SMPS-V2; CLP-365W,Carlsen,Flyback,60W,220 SA 1 13 1 JC92-02485C PBA-MAIN; CLP-360,XEV,MAIN,71.75*120,FR4, SA 1 H4282 Copyright© 1995-2012 SAMSUNG. All rights reserved. Qty. 1 Exploded Views and Parts List 2 Copyright© 1995-2012 SAMSUNG. All rights reserved. Exploded Views and Parts List 2. COVER-TOP Exploded View Parts List No. Lvl. 0 Loc. Material Code Description & Specification SNA 1 JC95-01589B COVER-TOP; CLP-365,SEE SA 1 1 2 JC63-03533A COVER-DUST; CLP-365W,HIPS,2.0T,229.9,70.8 SNA 1 2 2 JC63-03534A COVER-JAM; CLP-365W,HIPS,2.0T,228.6,67.8, SNA 1 3 2 JC63-03536B COVER-TOP; CLP-365,HIPS,2.5T,378,305,SEE, SNA 1 4 2 JC67-00603A MACHINERY ETC-PMO SUB STACKER; CLP-365W,P SNA 2 5 2 JC63-03569A COVER-EXIT; CLP-365W,ABS+PC,2.0T,240,32.5 SNA 1 6 2 JC61-05006A STACKER-MAIN; CLP-360,HIPS,136,118.9,HB,B SA 1 7 2 JC63-03568A COVER-TOP DUMMY; CLP-365W,HIPS,2.0T,287.2 SNA 1 Copyright© 1995-2012 SAMSUNG. All rights reserved. Qty. 3 Exploded Views and Parts List No. Lvl. 8 Material Code Description & Specification SNA 2 JC92-02500A PBA-OPE; CLP-360,SEC,44*126.8 mm,Basic,FR SA 1 9 2 JC64-00755A KEY-PRINT SCREEN; CLP-365W,HIPS,13.6,1.3T SA 1 10 2 JC63-03535A COVER-KEY-HOLDER; CLP-365W,HIPS,1.5T,115. SNA 1 4 Loc. Qty. Copyright© 1995-2012 SAMSUNG. All rights reserved. Exploded Views and Parts List 3. FRAME-TRANSFER Exploded View Parts List No. Lvl. 0 Loc. Material Code Description & Specification SNA 1 JC93-00708A FRAME-TRANSFER; CLP-365 SA 1 1 2 JC66-03353A ROLLER-TRANSFER; Calsen,18.0 (mm),NBR+ECO SA 1 2 2 JC70-10232A IPR-PLATE SAW; ML-80,SUS304 CSP 1/2H,T0.1 SNA 1 3 2 JC61-05658A HOLDER-SHAFT L; CLP-365,POM,2.0,16,23,WHI SNA 1 4 2 JC61-05655A HOLDER-TR CAM; CLP-365,HIPS,2,11,16,BLACK SNA 2 5 2 6107-001542 SPRING-ES; SWP,PI0.45,L34.1,ID3,OD3.9 SNA 2 6 2 JC66-03789A CAM-TR R; CLP-365,POM,2.0,30,WHITE,HB SNA 1 7 2 6107-003276 SPRING-CS; SWP B,0.9,12,12.1,FREE SNA 1 8 2 JC67-00671A COUPLER-TR; CLP-365,POM,13,WHITE SNA 1 9 2 JC61-04156A HOLDER-SAW PLATE; CLP-325,HIPS,1.2,9.6,21 SNA 1 10 2 JC66-03788A CAM-TR L; CLP-365,POM,2,20,WHITE,HB SNA 1 D1171 Copyright© 1995-2012 SAMSUNG. All rights reserved. Qty. 5 Exploded Views and Parts List No. Lvl. 11 12 6 Loc. Material Code Description & Specification SNA Qty. 2 6107-003280 SPRING-TS; SWP,ZINC WHITE,0.8,25/16,8,RIG SNA 1 2 JC61-04944A HOLDER-CHARGE; CLP-360,BRONZE-SINTERED SNA 1 Copyright© 1995-2012 SAMSUNG. All rights reserved. Exploded Views and Parts List 4. CASSETTE Exploded View Parts List No. Lvl. 0 Loc. Material Code Description & Specification SNA 1 JC90-01142A CASSETTE; CLP-365W,SEC SA 1 1 2 JC61-04940A PLATE-KNOCKUP; CLP-360,HIPS,GRAY,GUIDE SU SA 1 2 2 JC61-04937A GUIDE-ADJUST CASSETTE L; CLP-360,HIPS,GRA SNA 1 3 2 JC61-04936A GUIDE-ADJUST CASSETTE R; CLP-360,HIPS,GRA SNA 1 4 2 G1521 6107-001240 SPRING-CS; SUS304-WPB,GROUND END,PI0.6,D1 SA 2 5 2 B1072 JC61-02127A GUIDE-KNOCKUP L; SCX-4500,POM,NTR,GUIDE SA 1 6 2 JC73-00322B RUBBER-PAD_FRICTION; ML-1660,EPDM,80,0.6~ SNA 1 Copyright© 1995-2012 SAMSUNG. All rights reserved. Qty. 7 Exploded Views and Parts List No. Lvl. Loc. Material Code Description & Specification SNA 7 2 G1358 JG61-70531A SPRING ETC-LOCKER,PLATE; SF6000,SUS304WPB SA 2 8 2 B1073 JC61-02128A GUIDE-KNOCKUP R; SCX-4500,POM,NTR,GUIDE SA 1 9 2 JC66-03004A GEAR-PINION; ML-2950ND,POM,0.5,32,3.9,WHI SNA 1 10 2 JC61-04951A FRAME-SEMI CASSETTE; CLP-360,HIPS,GRAY,CA SNA 1 11 2 JC61-04935A SUPPORT-CASSETTE EXTENSION; CLP-360,HIPS, SNA 1 12 2 JC61-04934A STOPPER-PAPER REAR; CLP-360,HIPS,GRAY SNA 1 13 2 JC63-03487A COVER; CLP-360,PC,GRAY SA 1 8 Qty. Copyright© 1995-2012 SAMSUNG. All rights reserved. Exploded Views and Parts List 5. FRAME-MAIN Exploded View Parts List No. Lvl. 1 Loc. Material Code Description & Specification SNA 2 JC44-00215A HVPS; 24V,21.6V~27.6V,MAX 5KV,MAX-2KV,600 SA 2 2 JC93-00734A FRAME-TERMINAL; CLP-365W,SEC SNA 3 2 JC93-00547A FRAME BASE-PAPER PATH; CLP-365W,SEC SA 1 4 2 JC91-01080A FUSER; CLP-365W,SEC,WORLD,220V SA 1 5 3 JC97-04058A LSU; CLP-365W,SEC,Single,A4(Ltr),600,S2,7 SA 1 6 2 JC93-00729A FRAME; CLP-365W,SEC SNA 1 7 2 JC92-02489A PBA-CONNECTOR; CLP-365W,SEC,CONNECTION,45 SA 1 Copyright© 1995-2012 SAMSUNG. All rights reserved. Qty. 1 15 9 Exploded Views and Parts List 5.1. FUSER Exploded View Parts List No. Lvl. 0 2 1 4 2 Material Code Description & Specification SNA JC91-01080A FUSER; CLP-365W,SEC,WORLD,220V SA 1 JC66-02716B ROLLER-PRESSURE; ML-1660,SUM22,6,237.5,BL SA 1 4 JC61-04989A GUIDE-INPUT; CLP-365W,PET+GF,LV2550GN30,P SNA 1 3 4 1404-001740 THERMISTOR-NTC ASSY; 7Kohm,3370K,0.3mW/C, SNA 1 4 4 JC66-03355A GEAR-FUSER; CLP-365W,PPS,1,34,BROWN,36,13 SNA 1 5 4 JC61-04984A BUSH-PR R; CLP-365W,PPS,6.1,BLACK,SEC,RBA SNA 1 6 4 JC66-03326A ROLLER-HEAT; CLP-360,SILICON,24.3,RED,ETC SNA 1 10 Loc. L9622 Qty. Copyright© 1995-2012 SAMSUNG. All rights reserved. Exploded Views and Parts List No. Lvl. 7 Loc. Material Code Description & Specification SNA 4 4713-001662 LAMP-HALOGEN; 230V,850W SNA 1 8 4 4712-001091 THERMOSTAT; AC125/250V,195+-5100 SNA 1 9 4 JC61-02423A SPRING ETC-EXIT; CLP-310,SUS304 WPB,PI0.3 SA 2 10 4 JC66-03359A ACTUATOR-EXIT; CLP-365W,PA,BLACK,ACTUATOR SNA 1 11 4 6107-001507 SPRING-TS; SUS304,NATURAL,PI0.25,W5.3,ID4 SA 1 12 4 JC61-04990A GUIDE-OUTPUT; CLP-365W,PET+GF,41.1,GF30%, SNA 1 13 4 JC66-03871A ROLLER-PRESSURE SHAFT; CLP-365W,SUM22,9.6 SNA 1 14 4 JC63-03522A COVER-UPPER; CLP-365W,PC,SEC,NH-1035 SNA 1 15 4 JC61-04987A FRAME-LOWER; CLP-365W,PET+GF,LV2550GN30,B SNA 1 16 4 JC67-00674A CAP-RESISTOR; CLP-365W,PC,46,14.7 SNA 1 17 4 JC39-00521A CBF HARNESS-FUSER REC; SCX-5530FN,CBF,UL3 SA 1 18 4 JC39-01701A HARNESS-FUSER AC; CLP-365W,UL3398,2p,BLK, SNA 1 L7112 L7540 H2699 Copyright© 1995-2012 SAMSUNG. All rights reserved. Qty. 11 Exploded Views and Parts List 5.2. FRAME BASE-PAPER PATH Exploded View Parts List No. Lvl. 0 Material Code Description & Specification SNA 2 JC93-00547A FRAME BASE-PAPER PATH; CLP-365W,SEC SA 1 1 3 JC98-01960A BOARD-EMPTY SENSOR; CLP-360W,SEC,Photo-In SNA 1 1-1 4 JC92-02508A PBA-EMPTY SENSOR; CLP-365W,SEC,EMPTY SENS SNA 2 2 3 JC66-03321A ACTUATOR-FEED; CLP-360,ABS+PC,BLACK,ACTUA SA 1 3 3 JC93-00549A DRIVE-PICK UP; CLP-365W,SEC SA 1 4 3 JC33-00025B SOLENOID-MANUAL; SCX-5135ND,DC 24V,120ohm SA 1 5 5 JC47-00033C CLUTCH-ELECTRIC; 2.5,36,0.6,120mA,200Ohm SA 1 6 3 JC66-03824A GEAR-RDCN PH 3; CLP-365W,POM,M0.8 / M0.6, SNA 1 7 3 JC66-03825A GEAR-RDCN PICK-UP; CLP-365W,POM,M0.6 / M0 SNA 1 12 Loc. L6828 Qty. Copyright© 1995-2012 SAMSUNG. All rights reserved. Exploded Views and Parts List No. Lvl. 8 Loc. Material Code Description & Specification SNA 3 JC66-03826A GEAR-RDCN REGI; CLP-365W,POM,M0.6 / M0.6, SNA 1 9 3 JC66-03813A GEAR-IDLE REGI; CLP-365W,POM,M0.6,Z35,NAT SNA 1 10 3 JC61-01548A HOLDER-M-CAM; CLP-300,POM (DE8903),18.5,2 SA 1 11 3 JC61-05049A HOLDER-SHAFT IDLE; CLP-365W,POM,NATURAL SNA 2 12 3 6107-001309 SPRING-CS; SWP-B,PI0.5,L10,ID4.0,OD5.0 SA 2 13 4 JC39-01704A HARNESS-COVER S/W; CLP-365W,UL10272,2p,BL SA 1 14 3 JC93-00555A FRAME BASE-HOLDER PAD; CLP-365W,SEC SNA 1 15 3 JC66-03322A ACTUATOR-EMPTY; CLP-360,ABS+PC,BLACK,ACTU SA 1 16 3 JC66-03317A ROLLER-REGI; CLP-360,EPDM,SUM22,6 SA 1 17 3 JC66-03899A SHAFT-FEED IDLE_C; CLP-360,SUM 22,237,8.0 SNA 1 18 3 JC61-05648A GUIDE-PATH LOWER; CLP-365W,ABS,1.5,20,222 SNA 1 19 3 JC93-00553A FRAME BASE-PICK UP; CLP-365W,SEC SA 1 19-1 4 JC61-01714A STOPPER-PICK_UP L; ML-2571N,POM,D17,20,NA SA 1 19-2 4 JC61-05815A HOUSING-PICKUP A; CLP-365W,ABS+PC,25.7,32 SA 1 19-3 4 JC61-02389A HOUSING-PICKUP B; CLP-310,POM F20-02,1.0, SA 1 19-4 4 JC66-03786A CAM-CTD; CLP-365W,POM,1.2,NATURAL,Right SNA 1 19-5 4 JC73-00309A RUBBER-PICK_UP; CLP-310,EPDM SA 1 C5143 L7445 G1665 C5342 Copyright© 1995-2012 SAMSUNG. All rights reserved. Qty. 13 Exploded Views and Parts List 5.3. FRAME Exploded View Parts List No. Lvl. 1 4 1-1 5 1-2 5 1-3 5 2 3 3 Material Code Description & Specification SNA JC93-00714A DRIVE; CLP-365W,SEC,WORLD SA 1 JC92-01986A PBA SUB-DEVEHOME; CLP-310,SEC,SEC,FR-1,1L SA 1 JC47-00033C CLUTCH-ELECTRIC; 2.5,36,0.6,120mA,200Ohm SA 1 L9654 JC31-00091B MOTOR BLDC; 48M843D010B/BL55K-M01,1443.82 SA 1 H3697 JC47-00007F CLUTCH-ITB CAM; 8,33,0.8,133mA,180Ohm SA 2 3 JC66-03829A GEAR-RDCN PH 2; CLP-365W,POM,M0.5 / M0.8, SA 1 4 3 JC66-03828A GEAR-RDCN T2 CAM; CLP-365W,POM,M0.5 / M0. SA 1 5 4 JC32-00014A SENSOR-CTD; SENSOR-CTD,0 ~ 60,5V,6.62mA,r SA 1 6 4 0604-001415 PHOTO-INTERRUPTER; TR,DIP-4,BK SA 1 7 4 JC39-01704A HARNESS-COVER S/W; CLP-365W,UL10272,2p,BL SA 1 14 Loc. K4920 L9633 Qty. Copyright© 1995-2012 SAMSUNG. All rights reserved. Exploded Views and Parts List No. Lvl. 8 Loc. Material Code Description & Specification SNA 3 JC91-01078A FUSER-ROLLER EXIT; CLP-360,SEC,WORLD SA 1 9 3 JC61-05650A GUIDE-CASSETTE L; CLP-365W,HIPS,1.5,33.86 SNA 1 10 3 JC61-05649A GUIDE-CASSETTE R; CLP-365W,HIPS,1.5,35.85 SNA 1 11 3 JC61-05677A GUIDE-BASE FRONT HINGE; CLP-365W,HIPS,2,3 SA 1 12 3 JC61-05753A HOLDER-CLUTCH_ITB; CLP-365W,ABS,2,45,54.8 SNA 1 13 3 JC61-05758A HOLDER-T2 CLUTCH; CLP-365W,HIPS,2,85.1,69 SNA 1 14 3 JC61-04960A HOUSING-HARNESS; CLP-365W,HIPS,2.0T,BLACK SNA 1 15 3 JC61-05647A GUIDE-PATH UPPER; CLP-365W,HIPS,1.5,30.35 SNA 1 16 3 JC66-03790A SHAFT-COUPLER; CLP-365,POM,52,17,WHITE,HB SNA 1 17 3 JC66-03349A SHAFT-ITB CLEAN CAM C; CLP-365W,POM,L47.1 SNA 1 Copyright© 1995-2012 SAMSUNG. All rights reserved. Qty. 15