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FORD TOURNEO CONNECT Owner's Manual The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2014 All rights reserved. Part Number: CG3588en 02/2014 20140305095408 Table of Contents Introduction Locks About This Manual...........................................7 Symbols Glossary.............................................7 Data Recording..................................................9 Replacement Parts Recommendation......................................10 Mobile Communications Equipment.....................................................10 Locking and Unlocking.................................34 Manual Liftgate...............................................37 Security Passive Anti-Theft System.........................39 Anti-Theft Alarm............................................39 Steering Wheel At a Glance Adjusting the Steering Wheel....................42 Audio Control...................................................42 Voice Control...................................................44 Cruise Control..................................................44 Information Display Control......................44 Front Exterior Overview.................................12 Rear Exterior Overview..................................13 Vehicle Interior Overview.............................14 Instrument Panel Overview - LHD............15 Instrument Panel Overview - RHD...........16 Wipers and Washers Child Safety Windshield Wipers........................................45 Autowipers.......................................................45 Windshield Washers.....................................46 Rear Window Wiper and Washers..........46 Installing Child Seats.....................................18 Child Seat Positioning...................................22 Child Safety Locks..........................................25 Safety Belts Lighting Fastening the Safety Belts..........................26 Safety Belt Height Adjustment.................27 Safety Belt Minder.........................................28 General Information.....................................48 Lighting Control..............................................48 Autolamps........................................................49 Instrument Lighting Dimmer.....................50 Headlamp Exit Delay....................................50 Daytime Running Lamps..............................51 Front Fog Lamps.............................................51 Rear Fog Lamps...............................................51 Headlamp Leveling.........................................51 Cornering Lamps............................................52 Direction Indicators.......................................53 Interior Lamps - Vehicles Without: Panoramic Roof Panel.............................53 Interior Lamps - Vehicles With: Panoramic Roof Panel.............................54 Supplementary Restraints System Principle of Operation..................................29 Driver Airbag.....................................................29 Passenger Airbag...........................................30 Side Airbags......................................................31 Side Curtain Airbags.......................................31 Keys and Remote Controls General Information on Radio Frequencies..................................................32 Remote Control...............................................32 Replacing a Lost Key or Remote Control............................................................33 1 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Table of Contents Rear Seats..........................................................91 Heated Seats...................................................95 Rear Seat Armrest.........................................96 Windows and Mirrors Power Windows - Vehicles With: One-Touch Down Driver Window........55 Power Windows - Vehicles With: Rear Power Windows .........................................55 Global Opening and Closing......................57 Exterior Mirrors.................................................57 Interior Mirror...................................................58 Sun Shades - Vehicles With: Panoramic Roof Panel....................................................59 Auxiliary Power Points Auxiliary Power Points..................................97 Cigar Lighter.....................................................97 Storage Compartments Cup Holders.....................................................98 Center Console...............................................98 Overhead Console.........................................98 Folding Tray......................................................98 Instrument Cluster Gauges................................................................61 Warning Lamps and Indicators.................62 Audible Warnings and Indicators Automatic Transmission.........................64 Audible Warnings and Indicators Manual Transmission...............................65 Starting and Stopping the Engine General Information...................................100 Ignition Switch..............................................100 Steering Wheel Lock...................................100 Starting a Gasoline Engine - Manual Transmission...............................................101 Starting a Gasoline Engine - Automatic Transmission...............................................101 Starting a Diesel Engine.............................102 Diesel Particulate Filter..............................102 Switching Off the Engine..........................103 Engine Block Heater....................................103 Information Displays General Information.....................................66 Clock...................................................................70 Trip Computer.................................................70 Personalized Settings...................................70 Information Messages...................................71 Climate Control Principle of Operation...................................76 Air Vents.............................................................76 Manual Climate Control...............................77 Automatic Climate Control........................79 Hints on Controlling the Interior Climate..........................................................80 Rear Passenger Climate Controls............82 Heated Windows and Mirrors....................82 Auxiliary Heater..............................................83 Unique Driving Characteristics Auto-Start-Stop...........................................105 Fuel and Refueling Safety Precautions.......................................107 Fuel Quality - Gasoline..............................108 Fuel Quality - Diesel....................................108 Running Out of Fuel....................................108 Catalytic Converter......................................109 Refueling...........................................................110 Fuel Consumption..........................................111 Seats Sitting in the Correct Position...................88 Head Restraints..............................................88 Manual Seats..................................................89 2 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Table of Contents Fuel Consumption Figures - 1.0L EcoBoost (74kW/100PS).......................112 Fuel Consumption Figures - 1.6L EcoBoost (110kW/150PS) Sigma.............................................................113 Fuel Consumption Figures - 1.6L Duratorq-TDCi (55kW/75PS)/1.6L Duratorq-TDCi (70kW/95PS) (TZ).................................................................113 Fuel Consumption Figures - 1.6L Duratorq-TDCi (70kW/95PS) (TZ), Trend ECOlite..............................................114 Fuel Consumption Figures - 1.6L Duratorq-TDCi (85kW/115PS).............114 Rear View Camera........................................126 Cruise Control Principle of Operation.................................129 Using Cruise Control....................................129 Driving Aids Speed Limiter................................................130 Active City Stop..............................................131 Load Carrying General Information....................................133 Luggage Anchor Points..............................133 Rear Under Floor Storage..........................133 Cargo Nets.......................................................134 Roof Racks and Load Carriers..................135 Transmission Manual Transmission - 6-Speed Manual Transmission...............................................115 Manual Transmission - 5-Speed Manual Transmission...............................................115 Automatic Transmission.............................115 Towing Trailer Sway Control.....................................137 Towing Points.................................................137 Transporting the Vehicle............................138 Towing the Vehicle on Four Wheels Automatic Transmission.......................138 Towing the Vehicle on Four Wheels Manual Transmission.............................139 Brakes General Information.....................................119 Hints on Driving With Anti-Lock Brakes............................................................119 Parking Brake..................................................119 Hill Start Assist - Automatic Transmission..............................................120 Hill Start Assist - Manual Transmission..............................................120 Driving Hints Breaking-In.....................................................140 Reduced Engine Performance................140 Economical Driving......................................140 Cold Weather Precautions.........................141 Driving Through Water.................................141 Floor Mats.........................................................141 Traction Control Principle of Operation.................................122 Using Traction Control................................122 Stability Control Roadside Emergencies Principle of Operation.................................123 Using Stability Control................................123 Hazard Warning Flashers..........................143 First Aid Kit......................................................143 Warning Triangle...........................................143 Fuel Shutoff....................................................143 Jump Starting the Vehicle.........................144 Parking Aids Principle of Operation.................................124 Parking Aid......................................................124 3 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Table of Contents Fuses Vehicle Care Fuse Box Locations.....................................146 Fuse Specification Chart............................147 Changing a Fuse...........................................156 Cleaning the Exterior...................................182 Cleaning the Interior....................................182 Repairing Minor Paint Damage...............183 Cleaning the Alloy Wheels........................183 Maintenance Wheels and Tires General Information....................................158 Opening and Closing the Hood...............158 Under Hood Overview - 1.0L EcoBoost (74kW/100PS), LHD...............................160 Under Hood Overview - 1.0L EcoBoost (74kW/100PS), RHD................................161 Under Hood Overview - 1.6L EcoBoost™, LHD................................................................162 Under Hood Overview - 1.6L EcoBoost (110kW/150PS) - Sigma, RHD.............163 Under Hood Overview - 1.6L Duratorq-TDCi (DV) Diesel, LHD.......164 Under Hood Overview - 1.6L Duratorq-TDCi (DV) Diesel, RHD.......165 Engine Oil Dipstick - 1.0L EcoBoost™................................................166 Engine Oil Dipstick - 1.6L EcoBoost™................................................166 Engine Oil Dipstick - 1.6L Duratorq-TDCi (DV) Diesel.................................................166 Engine Oil Check..........................................166 Engine Coolant Check.................................167 Brake and Clutch Fluid Check.................168 Washer Fluid Check.....................................168 Changing the 12V Battery..........................168 Checking the Wiper Blades......................169 Changing the Wiper Blades.....................169 Changing a Bulb............................................170 Bulb Specification Chart............................174 Technical Specifications - 1.0L EcoBoost (74kW/100PS)..........................................176 Technical Specifications - 1.6L Duratorq-TDCi (DV) Diesel...................178 Technical Specifications - 1.6L EcoBoost (110kW/150PS) - Sigma........................179 General Information....................................184 Temporary Mobility Kit...............................184 Tire Care..........................................................188 Using Winter Tires........................................188 Using Snow Chains.....................................188 Tire Pressure Monitoring System...........189 Changing a Road Wheel............................192 Technical Specifications - Short Wheelbase..................................................197 Technical Specifications - Long Wheelbase.................................................198 Capacities and Specifications Vehicle Dimensions - Long Wheelbase.................................................199 Vehicle Dimensions - Short Wheelbase.................................................199 Towbar Dimensions...................................200 Vehicle Identification Plate.......................201 Vehicle Identification Number................202 Audio System General Information...................................203 Audio unit - Vehicles With: AM/FM/CD/ Digital Audio Broadcast (DAB) Radio/ SYNC............................................................204 Audio unit - Vehicles With: Digital Audio Broadcast (DAB) Radio/Navigation System/SYNC..........................................209 Audio unit - Vehicles With: AM/FM/ Digital Audio Broadcast (DAB) Radio.............................................................215 Digital Radio..................................................224 Audio Input Jack...........................................225 4 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Table of Contents USB Port.........................................................226 Media Hub......................................................226 Audio Troubleshooting...............................227 SYNC™ General Information...................................228 Using Voice Recognition...........................229 Using SYNC™ With Your Phone............232 SYNC™ Applications and Services......243 Using SYNC™ With Your Media Player...........................................................250 SYNC™ Troubleshooting.........................256 Navigation Navigation......................................................264 Appendices Electromagnetic compatibility...............273 End User License Agreement..................274 5 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig 6 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. A Right-hand side B Left-hand side Protecting the Environment You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to your vehicle. SYMBOLS GLOSSARY These are some of the symbols you may see on your vehicle. Safety alert Note: Some of the illustrations in this manual may be used for different models, so may appear different to you on your vehicle. However, the essential information in the illustrations is always correct. See Owner's Manual Air conditioning system Note: Always use and operate your vehicle in line with all applicable laws and regulations. Anti-lock braking system Note: Pass on this manual when selling your vehicle. It is an integral part of the vehicle. Avoid smoking, flames or sparks This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat. Battery 7 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Introduction Battery acid Explosive gas Brake fluid - non petroleum based Fan warning Brake system Fasten safety belt Cabin air filter Front airbag Check fuel cap Front fog lamps Child safety door lock or unlock Fuel pump reset Child seat lower anchor Fuse compartment Child seat tether anchor Hazard warning flashers Cruise control Heated rear window Do not open when hot Heated windshield Engine air filter Interior luggage compartment release Jack Engine coolant Keep out of reach of children Engine coolant temperature Lighting control Engine oil Low tire pressure warning 8 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Introduction Maintain correct fluid level DATA RECORDING A large number of electronic components of your vehicle contain data storage modules temporarily or permanently storing technical data about the condition of the vehicle, events and errors. Note operating instructions Panic alarm In general, this technical information documents the condition of parts, modules, systems or the environment: • Operating conditions of system components (e.g. filling levels). • Status messages of the vehicle and its individual components (e.g. number of wheel revolutions/rotational speed, deceleration, lateral acceleration). • Malfunction and defects in important system components (e.g. lighting and brake system). • Vehicle reactions in particular driving situations (e.g. inflation of an airbag, activation of the stability regulation system). • Environmental conditions (e.g. temperature). Parking aid Parking brake Power steering fluid Power windows front/rear Power window lockout Service engine soon These data are exclusively technical and help identification and correction of errors as well as optimisation of vehicle functions. Motion profiles indicating travelled routes cannot be created with these data. Side airbag Shield the eyes If services are used (e.g. repair works, service processes, warranty cases, quality assurance), employees of the service network (including manufacturers) are able to read out this technical information from the event and error data storage modules using special diagnostic devices. If required, you will receive further information. After an error has been corrected, these data are deleted from the error storage module or they are constantly overwritten. Stability control Windshield wash and wipe 9 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Introduction When using the vehicle, situations may occur in which these technical data related to other information (accident report, damages on the vehicle, witness statements etc.) may be associated with a specific person - possibly, with the assistance of an expert. development we validate these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts. Warranty on Replacement Parts Additional functions contractually agreed upon with the client (e.g. vehicle location in emergency cases) allow the transmission of particular vehicle data from the vehicle. Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, refer to the terms and conditions of the Ford Warranty. REPLACEMENT PARTS RECOMMENDATION Your vehicle has been built to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging. MOBILE COMMUNICATIONS EQUIPMENT Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios. Scheduled Maintenance and Mechanical Repairs One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications. Collision Repairs We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle 10 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Introduction WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. 11 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig At a Glance FRONT EXTERIOR OVERVIEW A See Locking and Unlocking (page 34). B See Speed Limiter (page 130). C See Changing the Wiper Blades (page 169). D See Maintenance (page 158). E See Towing Points (page 137). F See Changing a Bulb (page 170). G Tire pressures. See Technical Specifications (page 198). H See Changing a Road Wheel (page 192). 12 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl At a Glance REAR EXTERIOR OVERVIEW A See Changing a Bulb (page 170). B See Changing the Wiper Blades (page 169). C See Changing a Bulb (page 170). D See Refueling (page 110). E See Changing a Road Wheel (page 192). F Tire pressures. See Technical Specifications (page 197). G See Towing Points (page 137). H See Temporary Mobility Kit (page 184). Spare wheel, jack and wheel brace. See Changing a Road Wheel (page 192). Towing eye. See Towing Points (page 137). 13 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig At a Glance VEHICLE INTERIOR OVERVIEW A See Transmission (page 115). B See Power Windows (page 55). See Exterior Mirrors (page 57). C See Head Restraints (page 88). D See Fastening the Safety Belts (page 26). E See Rear Seats (page 91). F See Manual Seats (page 89). G See Parking Brake (page 119). H See Opening and Closing the Hood (page 158). 14 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl At a Glance INSTRUMENT PANEL OVERVIEW - LHD A Air vents. See Air Vents (page 76). B Direction indicators. See Direction Indicators (page 53). High beam. See Lighting Control (page 48). C Information display controls. See Information Displays (page 66). D Instrument cluster. See Gauges (page 61). See Warning Lamps and Indicators (page 62). E Audio control. See Audio Control (page 42). Voice control. See Voice Control (page 44). F Wiper lever. See Wipers and Washers (page 45). G Information and entertainment display. H Audio unit. See Audio System (page 203). I Door lock indicator. See Locking and Unlocking (page 34). J Hazard warning flasher switch. See Hazard Warning Flashers (page 143). K Climate controls. See Climate Control (page 76). 15 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig At a Glance L Parking aid switch. See Parking Aids (page 124). M Start-stop switch. See Auto-Start-Stop (page 105). N Heated rear window switch. See Heated Windows and Mirrors (page 82). O Heated windshield switch. See Heated Windows and Mirrors (page 82). P Ignition switch. See Ignition Switch (page 100). Q Steering wheel adjustment. See Adjusting the Steering Wheel (page 42). R Horn. S Cruise control switches. See Using Cruise Control (page 129). T Lighting control. See Lighting Control (page 48). Front fog lamps. See Front Fog Lamps (page 51). Rear fog lamp. See Rear Fog Lamps (page 51). Headlamp leveling control. See Headlamp Leveling (page 51). INSTRUMENT PANEL OVERVIEW - RHD 16 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl At a Glance A Air vents. See Air Vents (page 76). B Direction indicators. See Direction Indicators (page 53). High beam. See Lighting Control (page 48). C Information display controls. See Information Displays (page 66). D Instrument cluster. See Gauges (page 61). See Warning Lamps and Indicators (page 62). E Audio control. See Audio Control (page 42). Voice control. See Voice Control (page 44). F Wiper lever. See Wipers and Washers (page 45). G Information and entertainment display. H Audio unit. See Audio System (page 203). I Door lock indicator. See Locking and Unlocking (page 34). J Hazard warning flasher switch. See Hazard Warning Flashers (page 143). K Climate controls. See Climate Control (page 76). L Parking aid switch. See Parking Aids (page 124). M Start-stop switch. See Auto-Start-Stop (page 105). N Heated rear window switch. See Heated Windows and Mirrors (page 82). O Heated windshield switch. See Heated Windows and Mirrors (page 82). P Ignition switch. See Ignition Switch (page 100). Q Steering wheel adjustment. See Adjusting the Steering Wheel (page 42). R Horn. S Cruise control switches. See Using Cruise Control (page 129). T Lighting control. See Lighting Control (page 48). Front fog lamps. See Front Fog Lamps (page 51). Rear fog lamp. See Rear Fog Lamps (page 51). Headlamp leveling control. See Headlamp Leveling (page 51). 17 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Child Safety INSTALLING CHILD SEATS WARNINGS Your vehicle has a passenger airbag deactivation switch. See Passenger Airbag (page 30). You must switch the airbag off when using a rearward facing child seat on the front seat. Make sure you switch the airbag back on following removal of the rearward facing child seat. Failure to follow this warning could result in serious personal injury or death. Use an approved child seat to secure children less than 59 inches (150 centimeters) tall on the rear seat. Failure to follow this warning could result in serious personal injury or death. Read and follow the manufacturer’s instructions when you are installing a child seat. Failure to follow this warning could result in serious personal injury or death. Do not modify child seats in any way. Failure to follow this warning could result in serious personal injury or death. Do not hold a child on your lap when your vehicle is moving. Failure to follow this warning could result in serious personal injury or death. Do not leave unattended children in your vehicle. Failure to follow this warning could result in serious personal injury or death. If your vehicle has been involved in a crash, have the child seats checked by an authorized dealer. Failure to follow this warning could result in serious personal injury or death. WARNINGS Extreme Hazard! Do not use a rearward facing child seat on a seat protected by an active air bag in front of it! Only child seats certified to ECE-R44.03 (or later) have been tested and approved for use in your vehicle. A choice of these are available from an authorized dealer. Note: Mandatory use of child seats varies from country to country. 18 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Child Safety Child Seats for Different Mass Groups Booster Seats WARNINGS Do not install a booster seat or a booster cushion with only the lap strap of the safety belt. Failure to follow this warning could result in serious personal injury or death. Use the correct child seat as follows: Rearward Facing Baby Safety Seat Do not install a booster seat or a booster cushion with a safety belt that is slack or twisted. Failure to follow this warning could result in serious personal injury or death. Do not put the safety belt under your child’s arm or behind their back. Failure to follow this warning could result in serious personal injury or death. Do not use pillows, books or towels to boost your child’s height. Failure to follow this warning could result in serious personal injury or death. Secure children that weigh less than 29 pounds (13 kilograms) in a rearward facing baby safety seat (Group 0+) on the rear seat. Make sure that your child sits in an upright position. Failure to follow this warning could result in serious personal injury or death. Child Safety Seat Make sure the child seat rests tightly against the vehicle seat. If necessary, adjust the seatback to an upright position. It may also be necessary to lift or remove the head restraint. See Head Restraints (page 88). Failure to follow this warning could result in serious personal injury or death. You must reinstall the head restraint following the removal of the child seat. See Head Restraints (page 88). Failure to follow this warning could result in serious personal injury or death. Secure children that weigh more than 33 pounds (15 kilograms) but are less than 59 inches (150 centimeters) tall in a booster seat or a booster cushion. Secure children that weigh between 29 pounds (13 kilograms) and 40 pounds (18 kilograms) in a child safety seat (Group 1) on the rear seat. 19 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Child Safety Booster Seat (Group 2) ISOFIX Anchor Points We recommend that you use a booster seat that combines a cushion with a backrest instead of a booster cushion only. The raised seating position will allow you to position the shoulder strap of the adult safety belt over the center of your child’s shoulder and the lap strap tightly across their hips. Use an anti-rotation device when using the ISOFIX system. We recommend the use of a top tether or support leg. Failure to follow this warning could result in serious personal injury or death. WARNING Booster Cushion (Group 3) Your vehicle has ISOFIX anchor points that accommodate universally approved ISOFIX child seats. The ISOFIX system has two rigid attachment arms on the child seat. These attach to anchor points on the second row seats, where the cushion and backrest meet. For child seats with a top tether, tether anchor points are on the underside or rear of the second row seats. Note: When you are purchasing an ISOFIX seat, make sure that you know the correct mass group and ISOFIX size class for the intended seating locations. See Child Seat Positioning (page 22). 20 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Child Safety Attaching a Child Seat With Top Tethers Attaching a Child Seat With a Support Leg WARNING WARNINGS Make sure the support leg is long enough to reach the vehicle floor. Failure to follow this warning could result in serious personal injury or death. Do not attach the top tether strap to anything other than the correct top tether strap anchor point. Failure to follow this warning could result in serious personal injury or death. Make sure that the child seat manufacturer lists your vehicle as suitable for use with this type of child seat. Failure to follow this warning could result in serious personal injury or death. Follow the child seat manufacturer’s instructions for installing a child seat with a top tether. Follow the child seat manufacturer's instructions for installing a child seat with a support leg. 21 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Child Safety CHILD SEAT POSITIONING WARNINGS Make sure the child seat rests tightly against the vehicle seat. If necessary, adjust the seatback to an upright position. It may also be necessary to lift or remove the head restraint. See Head Restraints (page 88). Failure to follow this warning could result in serious personal injury or death. WARNINGS See an authorized dealer for the latest details relating to our recommended child seats. Failure to follow this warning could result in serious personal injury or death. Extreme Hazard! Do not use a rearward facing child seat on a seat protected by an air bag in front of it! You must reinstall the head restraint following the removal of the child seat. See Head Restraints (page 88). Failure to follow this warning could result in serious personal injury or death. When using a child seat with a support leg, the support leg must rest securely on the floor. Failure to follow this warning could result in serious personal injury or death. Note: When using a child seat on a front seat, always adjust the front passenger seat as far back as possible. If it proves difficult to tighten the lap section of the safety belt without slack remaining, adjust the seatback to the fully upright position and raise the height of the seat. See Seats (page 88). When using a child seat with a safety belt, make sure that the safety belt is not slack or twisted. Failure to follow this warning could result in serious personal injury or death. Mass group categories 0 0+ Up to 22 lbs (10 kg) Up to 29 lbs (13 kg) Front passenger seat with airbag ON X X UF¹ UF¹ UF¹ Front passenger seat with airbag OFF U¹ U¹ U¹ U¹ U¹ Fold-flat front passenger seat with airbag ON X X L¹ L¹ L¹ Fold-flat front passenger seat with airbag OFF X L¹ L¹ L¹ L¹ Seating positions 1 2 3 20 - 40 lbs 33 - 55 lbs 46 - 79 lbs (9 - 18 kg) (15 - 25 kg) (22 - 36 kg) 22 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Child Safety Mass group categories 0 0+ Up to 22 lbs (10 kg) Up to 29 lbs (13 kg) Second row rear seats U U U U U Third row rear seats U U U U U Seating positions 1 2 3 20 - 40 lbs 33 - 55 lbs 46 - 79 lbs (9 - 18 kg) (15 - 25 kg) (22 - 36 kg) X Not suitable for children in this mass group. U Suitable for universal category child restraints approved for use in this mass group. U¹ Suitable for universal category child restraints approved for use in this mass group. We recommend that you secure children in a government approved child seat, on a rear seat. UF¹ Suitable for universal category forward facing child seats approved for use in this mass group. We recommend that you secure children in a government approved child seat, on a rear seat. L¹ Suitable only for the following child seats: • Group 0+: Britax Baby-Safe Plus (E1-04301146) also with Britax Baby-Safe Belted Base (E1-04301146). Maxi-Cosi CabrioFix (E4-04443517) also with EasyBase 2 (E4-04443523) or EasyFix (E4-04443522). • Group 1: Recaro Young Expert (E1-04301150). Britax Duo Plus (belted) (E1-04301133). Britax Safefix (belted) (E1-04301199). • Group 2 and 3: Britax Kidfix (belted only) (E1-04301198). Britax Kid (E1-04301148). • We recommend that you secure children in a government approved child seat, on a rear seat. 23 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Child Safety ISOFIX Child Seats Mass group categories 0 Seating positions 0+ Rear facing Up to 29 lbs (13 kg) Front passenger seat Size class I Front facing Rear facing 20 - 40 lbs (9 - 18 kg) Not ISOFIX equipped Size type Second row rear outboard Size seat ISOFIX class 1 C, D, E Size type Second row rear center seat 2 IL Size class 1 C, D 3 IL A, B, B1 2 IL , IUF 1 2 Not ISOFIX equipped Size type Third row rear seats Size class Not ISOFIX equipped Size type IL Suitable for use with particular ISOFIX child restraints systems in the semi-universal category. Refer to the child restraint system manufacturer vehicle recommendation list for additional information. IUF Suitable for use with forward facing ISOFIX child restraints systems in the universal category. 1 The capital letters A to G define the ISOFIX size class for both universal and semi-universal child restraints systems. You can see the identification letters on ISOFIX child restraints. 2 At the time of going to print, the recommended Group O+ ISOFIX baby safety seat is the Britax Roemer Baby Safe. See an authorized dealer for the latest details relating to Ford recommended child seats. 3 At the time of going to print, the recommended Group 1 ISOFIX child seat is the Britax Roemer Duo. See an authorized dealer for the latest details relating to Ford recommended child seats. 24 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Child Safety CHILD SAFETY LOCKS WARNING You cannot open the doors from inside if you have put the child safety locks on. The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Left-Hand Side Turn counterclockwise to lock and clockwise to unlock. Right-Hand Side Turn clockwise to lock and counterclockwise to unlock. 25 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Safety Belts FASTENING THE SAFETY BELTS WARNINGS You have not fastened the safety belt correctly if you do not hear a distinct click. Failure to fasten the safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash. Make sure that your safety belt is securely stored away and is not outside your vehicle when closing the door. Failure of an occupant to be able to use a trapped safety belt increases the risk of serious personal injury or death. 26 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Safety Belts WARNING Position the safety belt correctly for your safety and that of your unborn child. Do not use only the lap strap or the shoulder strap. Failure to adjust the safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash. Pregnant women should always wear their safety belt. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt portion of a combination lap and shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest. Note: When not in use, place the safety belts in to the slots on the outboard trim. Pull the safety belt out steadily. It may lock if you pull it sharply or if your vehicle is on a slope. SAFETY BELT HEIGHT ADJUSTMENT Insert the tongue into the buckle until you hear a distinct click. WARNING To release the safety belt press the red button on the buckle. Hold the tongue and let the safety belt retract to its stowed position. Position the safety belt height adjuster so that the safety belt rests across the middle of your shoulder. Failure to adjust the safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash. Using Safety Belts During Pregnancy 27 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Safety Belts If you do not fasten your safety belt both the audible and visual warnings will switch off automatically after approximately five minutes. Turning the Safety Belt Minder Off See an authorized dealer. 1. Press the button. 2. Slide the height adjuster up or down. 3. Release the button and pull down on the height adjuster to make sure it is locked in place. SAFETY BELT MINDER WARNING The system will only provide protection when you use the safety belt correctly. The warning lamp illuminates and an audible warning will sound when the following conditions have been met: • The front safety belts have not been fastened. • Your vehicle exceeds a relatively low speed. It will also illuminate when a front safety belt is unfastened when your vehicle is moving. 28 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Supplementary Restraints System Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal. PRINCIPLE OF OPERATION WARNINGS Extreme Hazard! Never use a rearward facing child restraint on a seat protected by an active airbag in front of it. Death or serious injury to the child can occur. Note: Only wipe airbag covers with a damp cloth. DRIVER AIRBAG Do not modify the front of your vehicle in any way. This could adversely affect deployment of the airbags. Failure to adhere to this warning could result in serious personal injury or death. Wear a safety belt and keep sufficient distance between yourself and the steering wheel. Only when you use the safety belt correctly, can it hold you in a position that allows the airbag to achieve its optimum effect. See Sitting in the Correct Position (page 88). Failure to adhere to this warning could result in serious personal injury or death. The airbag will deploy during significant frontal collisions or collisions that are up to 30 degrees from the left or the right. The airbag will inflate within a few thousandths of a second and deflate on contact with the occupant, thus cushioning forward body movement. During minor frontal collisions, overturns, rear collisions and side collisions, the airbag will not deploy. Repairs to the steering wheel, steering column, seats, airbags and safety belts must be carried out by an authorized dealer. Failure to adhere to this warning could result in serious personal injury or death. Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers. In the event of a crash, hard objects could cause serious personal injury or death. Do not puncture the seat with sharp objects. This could damage and adversely affect deployment of the airbags. Failure to adhere to this warning could result in serious personal injury or death. Use seat covers designed for seats with side airbags. Have these fitted by an authorized dealer. Failure to adhere to this warning could result in serious personal injury or death. 29 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Supplementary Restraints System PASSENGER AIRBAG The key switch and the airbag deactivation warning lamp are located in the instrument panel. The airbag will deploy during a significant frontal crash or crashes that are up to 30 degrees from the left or the right. The airbag will inflate within a few thousandths of a second and deflate on contact with the occupant cushioning forward body movement. During minor frontal crashes, sideways crashes, rear crashes or overturns, the airbag will not deploy. Switching the Passenger Airbag Off WARNING Extreme Hazard! You must switch the passenger airbag off when you are using a rearward facing child seat on the front passenger seat. Never use a rearward facing child restraint on a seat protected by an active airbag in front of it. Death or serious injury to the child can occur. A Switch off B Switch on Turn the switch to position A. When you switch the ignition on check that the airbag deactivation warning lamp illuminates. 30 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Supplementary Restraints System Switching the Passenger Airbag On SIDE CURTAIN AIRBAGS WARNING You must switch the passenger airbag on when you are not using a rearward child seat on the front passenger seat. Failure to adhere to this warning could result in serious personal injury or death. Turn the switch to position B. When you switch the ignition on check that the airbag deactivation warning lamp does not illuminate. The airbags are located over the front and rear side windows. The airbag will deploy during significant lateral collisions. It will also deploy during significant frontal angled collisions. The curtain airbag will not deploy in minor lateral and frontal collisions, rear collisions, or overturns. SIDE AIRBAGS WARNING Use seat covers designed for seats with side airbags. Have these fitted by an authorized dealer. The airbags are located inside the seatback of the front seats. There is a label attached to the side of the seatback to indicate this. The airbag will deploy during significant lateral collisions. The airbag will not deploy in minor lateral and frontal collisions, rear collisions, or overturns. 31 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Keys and Remote Controls Reprogramming the Unlocking Function GENERAL INFORMATION ON RADIO FREQUENCIES Note: When you press the unlock button either all the doors are unlocked or only the driver door is unlocked. Pressing the unlock button again unlocks all the doors. Note: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Press and hold the unlock and lock buttons on the remote control simultaneously for at least four seconds with the ignition off. The direction indicators will flash twice to confirm the change. The typical operating range for your transmitter is approximately 33 ft (10 m). A decrease in operating range could be caused by: • weather conditions • nearby radio towers • structures around your vehicle • other vehicles parked next to your vehicle. To return to the original unlocking function, repeat the process. Changing the Remote Control Battery Make sure that you dispose of old batteries in an environmentally friendly way. Seek advice from your local authority regarding recycling. The radio frequency used by your remote control can also be used by other short distance radio transmissions (e.g. amateur radios, medical equipment, wireless headphones, remote controls and alarm systems). If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key. Note: Make sure your vehicle is locked before leaving it unattended. Note: If you are in range, the remote control will operate if you press any button unintentionally. REMOTE CONTROL 1. Insert a screwdriver in the position shown and gently push the clip. 2. Press the clip downward to release the battery cover. You can program a maximum of eight remote controls to your vehicle. This includes any that were supplied with your vehicle. See an authorized dealer. 32 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Keys and Remote Controls 3. Carefully remove the battery cover. Note: Do not touch the battery contacts or the printed circuit board with the screwdriver. 4. Turn the remote control over to remove the battery. 5. Install a new battery (3V CR 2032) with the + facing upward. 6. Replace the battery cover. REPLACING A LOST KEY OR REMOTE CONTROL You can purchase replacement keys or remote controls from an authorized dealer. Authorized dealers can program remote controls for your vehicle. See Remote Control (page 32). To re-program the passive anti-theft system see an authorized dealer. 33 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Locks LOCKING AND UNLOCKING Unlocking Note: Check your vehicle is locked before leaving it unattended. Unlocking with the Key Note: Do not leave your keys in your vehicle. Turn the top of the key toward the rear of your vehicle. Locking Unlocking with the Remote Control Press the button. Locking with the Key Turn the top of the key toward the front of your vehicle. Note: You can unlock the driver door with the key. Use the key when the remote control is not functioning. Locking with the Remote Control Note: You can lock the driver door with the key. Use the key when the remote control is not functioning. Note: When you lock your vehicle for several weeks, the remote control will be switched off. Your vehicle must be unlocked and the engine started using the key. Unlocking and starting your vehicle once will enable the remote control. Double Locking Unlocking the Liftgate Press the button. Press the button. WARNING Do not use double locking when passengers or animals are inside your vehicle. You will not be able to unlock the doors from the inside if you have double locked them. Note: The liftgate does not automatically open. See Manual Liftgate (page 37). Note: The liftgate will unlock if all the doors are unlocked. Double locking is a theft protection feature that prevents someone from opening the doors from the inside. Reprogramming the Unlocking Function You can reprogram the unlocking function so that only the driver door is unlocked. See Remote Control (page 32). Note: If you double lock your vehicle while inside, switch the ignition on to return the door locks to a single locked state. Double Locking with the Key Locking and Unlocking Confirmation Turn the key to the lock position twice within three seconds. When you lock the doors, the direction indicators will flash twice. Double Locking with the Remote Control When you unlock the doors, the direction indicators will flash once. Note: If your vehicle has double locking, the direction indicators will flash only when your vehicle has been double locked. Press the button twice within three seconds. 34 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Locks Locking and Unlocking the Doors From Inside Press the button to lock and unlock all the doors. For item location: See At a Glance (page 12). The lamp illuminates with the doors locked. Opening the Sliding Door From Inside Locking the Doors Individually With the Key Note: If the central locking function fails to operate, the doors can be individually locked using the key in the position shown. Opening the Double Rear Doors Left-hand Side Turn clockwise to lock. Right-hand Side Turn counterclockwise to lock. 35 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Locks Rear Emergency Exit One-Stage Unlocking You can turn this function on using the information display. See Information Displays (page 66). When you use this feature, you will unlock all doors including the liftgate and the sliding door. Note: The direction indicators will flash once when you unlock the doors. You will unlock all of the doors when you: • Turn the key in the door lock. • Pull either interior handle (except if you have double locked the doors). • Press the unlock button on the remote control once. • Press the interior unlock button once. Pull the interior handle up to open the door in an emergency. Note: When you have double locked your vehicle, the interior unlock button will only work for a period of 20 seconds. Automatic Locking Your vehicle has the capability for the doors to lock automatically when you exceed 5 mph (8 km/h). You can turn this function on using the information display. See Information Displays (page 66). If you have turned this function on, either use the interior door unlock button or switch the ignition off and use the key or remote control to unlock the rear or sliding door. Two-Stage Unlocking Note: The direction indicators will flash once when you unlock the doors. You will unlock the front doors when you: • Turn the key in the door lock. • Pull either interior handle (except if you have double locked the doors). • Press the unlock button on the remote control once. • Press the interior unlock button once. Automatic Re-Locking The doors will re-lock automatically if you do not open a door within 45 seconds of unlocking the doors with the remote control. The door locks and the alarm will return to their previous state. Note: When you have double locked your vehicle, the interior unlock button will only work for a period of 20 seconds. Automatic Unlocking You can turn this function on using the information display. See Information Displays (page 66). When enabled, the automatic unlocking feature will unlock all doors within 10 minutes of the end of a drive cycle, when the driver door is opened and the ignition is off. 36 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Locks You will unlock all doors including the liftgate and the sliding door when you: • Turn the key in the door lock to the unlock position twice within three seconds. • Press the unlock button on the remote control twice within three seconds. • Press the interior unlock button twice within three seconds. MANUAL LIFTGATE WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of your vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Make sure everyone in your vehicle is in a seat and properly using a safety belt. Failure to follow this warning could result in serious personal injury or death. Note: When you have double locked your vehicle, the interior unlock button will only work for a period of 20 seconds. Zone Re-Locking Make sure that the liftgate is closed and latched to prevent exhaust fumes from being drawn into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate door open, keep your vehicle well ventilated so outside air comes into your vehicle. Failure to follow this warning could result in serious personal injury. If you enable zone re-locking and open one door, this will cause all other doors to remain locked. See an authorized dealer for further information. The locks your vehicle are split into two zones, cabin and cargo. The cargo area comprises of the liftgate and the sliding door. • • Exit your vehicle and press the lock button. Press the unlock button or the luggage compartment unlock button once to open the respective zone. Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate. If you now open a door within the unlocked zone, the other doors in that zone will automatically lock. Note: Do not hang anything from the spoiler, rear window or liftgate, for example a bike rack. This could damage the liftgate and its components. Configurable Unlocking Opening and Closing the Liftgate Configurable unlocking is set at the time of vehicle purchase. It allows you to select which doors unlock when you press the unlock button or the luggage compartment unlock button on your remote control once or twice. You cannot turn this feature back on if you have had it turned off. See an authorized dealer for further information. To Open the Liftgate 1. Press the unlock button, or the tailgate unlock button on the remote key. 37 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Locks 2. Press the button located in the top of the liftgate pull cup handle to unlatch the liftgate, then pull on the outside handle. Note: Do not leave the liftgate open while driving. To Close the Liftgate 38 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Security PASSIVE ANTI-THEFT SYSTEM ANTI-THEFT ALARM Principle of Operation Your vehicle may have one of the following alarm systems: • Category one alarm with interior sensors and battery back-up sounder. • Perimeter alarm. Alarm System The system prevents someone from starting the engine with an incorrectly coded key. Note: Do not leave correctly coded keys in the vehicle. Always take your keys and lock all doors when leaving the vehicle. Perimeter Alarm The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors, luggage compartment and the hood. Coded Keys If you lose a key, you can obtain a replacement from an authorized dealer. If possible, provide them with the key number from the tag provided with the original keys. You can also obtain extra keys from an authorized dealer. Interior Sensors Note: Have all of your remaining keys erased and recoded if you lose a key. Have replacement keys coded together with recoding your remaining keys. See an authorized dealer for further information. Note: Do not shield your keys with metal objects. This may prevent the receiver from recognizing a coded key. Arming the Engine Immobilizer Note: Do not cover the interior scanning sensors. When you switch the ignition off the engine immobilizer will arm automatically after a short time. The sensors act as a deterrent against unauthorized intrusion by sensing any movement within your vehicle. Disarming the Engine Immobilizer Note: If your vehicle has a mesh bulkhead or no bulkhead the sensors will scan the complete interior. If your vehicle has any other type of bulkhead the sensors will only scan the cabin area. When you switch the ignition on the engine immobilizer will disarm automatically if a correctly coded key is used. If you are unable to start the engine with a correctly coded key, have your vehicle checked by an authorized dealer. 39 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Security Battery Back-up Sounder In full guard, the interior sensors are on when you arm the alarm. The battery back-up sounder is an additional alarm system that will sound a siren when the alarm is triggered. When you lock your vehicle the system is armed. The sounder has its own battery and will sound an alarm siren even if someone disconnects your vehicle battery or the battery back-up sounder itself. Note: The auxiliary heater can trigger false alarms; always direct the airflow toward the foot well when you use the auxiliary heater. See Climate Control (page 76). Reduced In reduced, the interior sensors are off when you arm the alarm. Triggering the Alarm Note: You can set the alarm to reduced for the current ignition cycle only. The alarm will reset to full guard the next time you switch the ignition on. Once armed, the alarm is triggered in any of the following ways: • • • • • If someone opens a door, the liftgate or the hood without a valid key or remote control. If someone removes the audio or navigation system. If you switch the ignition on without a valid key. If the interior sensors detect movement within your vehicle. On vehicles with a battery back-up sounder, if someone disconnects your vehicle battery or the battery back-up sounder itself. Selecting Full Guard or Reduced You can select full guard or reduced using the information display. See General Information (page 66). Note: Selecting reduced does not set the alarm permanently to reduced. It sets it to reduced only for the current ignition cycle. If you regularly set the alarm to reduced, select Ask on Exit. Ask on Exit You can set the information display to ask you each time which level of guard you wish to set. If the alarm is triggered, the alarm horn will sound for 30 seconds and the hazard warning flashers will flash for five minutes. If you select Ask on Exit, the message Reduced appears in the information display each time you switch the ignition off. See Information Messages (page 71). Any further attempts to perform one of the above will trigger the alarm again. Full Guard and Reduced WARNING If you wish to arm the alarm with the reduced level, press the OK button when this message appears. Do not arm the alarm with full guard if passengers, animals or other moving objects are inside your vehicle. This could trigger the alarm. If you wish to arm the alarm with full guard, leave your vehicle without pressing the OK button. Full Guard Full guard is the standard setting. 40 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Security Arming the Alarm To arm the alarm, lock your vehicle. See Locks (page 34). Disarming the Alarm Perimeter Alarm Disarm and silence the alarm by unlocking the doors with the key and switching the ignition on with a correctly coded key or unlocking the doors with the remote control. Category One Alarm Disarm and silence the alarm by unlocking the doors with the key and switching the ignition on with a correctly coded key within 12 seconds or unlocking the doors with the remote control. 41 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 88). 3. Lock the steering column. AUDIO CONTROL Select the required source on the audio unit. You can operate the following functions with the control: 1. Unlock the steering column. 2. Adjust the steering wheel to the desired position. 42 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Steering Wheel Type 1 Type 2 A Volume up B Seek up, next or end call C Volume down D Seek down, previous or accept call A Volume up B Seek up or next C Volume down D Seek down or previous E Mode Press M to select the audio source. Seek, Next or Previous Press the seek button to: • tune the radio to the next or previous stored preset • play the next or the previous track. Press and hold the seek button to: • tune the radio to the next station up or down the frequency band • seek through a track. 43 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Steering Wheel VOICE CONTROL INFORMATION DISPLAY CONTROL See Information Displays (page 66). Press the button to select or deselect voice control. See SYNC™ (page 228). CRUISE CONTROL See Cruise Control (page 129). 44 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before you switch the windshield wipers on. Note: Make sure you switch the windshield wipers and ignition off before using an automatic car wash. Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. If that does not resolve the issue, install new wiper blades. Note: Do not operate the wipers on a dry windshield. This may scratch the glass, damage the wiper blades or cause the wiper motor to burn out. Always use the windshield washers before wiping a dry windshield. A Short wipe interval B Intermittent wipe C Long wipe interval Use the rotary control to adjust the intermittent wipe interval. Speed Dependent Wipers (If Equipped) When your vehicle speed increases, the interval between wipes decreases. AUTOWIPERS Note: Fully defrost the windshield before you switch the windshield wipers on. A Single wipe B Intermittent wipe C Normal wipe D High speed wipe Note: Make sure you switch the windshield wipers and ignition off before using an automatic car wash. Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. If that does not resolve the issue, install new wiper blades. Note: If you switch autolamps and autowipers on, the headlamps will automatically turn on when the windshield wipers continuously operate. 45 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Wipers and Washers Note: During wet or winter driving conditions with ice, snow or a salty road mist, inconsistent or unexpected wiping or smearing may occur. Keep the outside of the windshield clean. The rain sensor is very sensitive and the wipers may operate if dirt, mist or insects hit the windshield. In these conditions, you can do the following: • Lower the sensitivity of the autowipers to reduce the amount of smearing on the windshield. • Switch to normal or high-speed wipe. • Switch autowipers off. WINDSHIELD WASHERS Note: Do not operate the washers when the washer reservoir is empty. This may cause the washer pump to overheat. Note: Do not operate the washers for more than 10 seconds at a time. To use the washer, pull the lever toward you. A High sensitivity B On C Low sensitivity When you release the lever, wiping will continue for a short period of time. REAR WINDOW WIPER AND WASHERS Autowipers uses a rain sensor located in the area around the interior mirror. The rain sensor monitors the amount of moisture on the windshield and automatically turns the wipers on. It will adjust the wiper speed by the amount of moisture that the sensor detects on the windshield. Rear Window Wiper Note: Make sure you switch the rear window wiper and ignition off before using an automatic car wash. Use the rotary control to adjust the sensitivity of the autowipers. When you select low sensitivity, the wipers will operate when the sensor detects a large amount of water on the windshield. When you select high sensitivity, the wipers will operate when the sensor detects a small amount of water on the windshield. 46 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Wipers and Washers A Intermittent wipe B Low speed wipe C Off Press the top of the button to switch intermittent wipe on. Press the top of the button again to switch low speed wipe on. Press the bottom of the button to switch the rear window wiper off. When you switch on the front wipers and move the gearshift lever to reverse (R), rear intermittent wipe will automatically turn on. Rear Window Washer Push the lever away from you to operate the rear window washer. The washer will operate for as long as you push the lever away from you. When you release the lever, wiping will continue for a short period of time. 47 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Lighting GENERAL INFORMATION LIGHTING CONTROL Condensation in Lamp Assemblies Lighting Control Positions Exterior lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a fine mist can form on the interior of the lens. The fine mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions. A Off Examples of acceptable condensation are: • The presence of a fine mist (no streaks, drip marks or large droplets). • A fine mist covers less than 50% of the lens. B Parking lamps, instrument panel lamps, license plate lamps and tail lamps C Headlamps Parking Lamps Examples of unacceptable condensation are: • A water puddle inside the lamp. • Streaks, drip marks or large droplets present on the interior of the lens. Note: Prolonged use of the parking lamps will cause the battery to run out of charge. Switch the ignition off. Both Sides If you see any unacceptable condensation, have your vehicle checked by an authorized dealer. Set the lighting control to position B. 48 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Lighting Headlamp Flasher One Side Pull the lever toward you slightly and release it to flash the headlamps. A Right-hand side Home Safe Lighting B Left-hand side Switching the System On Switch the ignition off and pull the direction indicator lever toward the steering wheel. A tone will sound. High Beams Switching the System Off It will turn off automatically after three minutes with a door open or 30 seconds after the last door closes. Alternatively, pull the direction indicator lever toward the steering wheel or switch the ignition on. Push the lever forward to switch the high beams on. AUTOLAMPS Push the lever forward again or pull the lever toward you to switch the high beams off. 49 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Lighting The headlamps will switch on and off automatically in low light situations or during inclement weather. INSTRUMENT LIGHTING DIMMER The headlamps will remain on for a period of time after you switch the ignition off. Use the information display controls to adjust the period of time that the headlamps will remain on. See Information Displays (page 66). When the headlamp switch is in the Autolamps position, the windshield wiper activated exterior lamps will turn on within 10 seconds when you switch the windshield wipers on. The exterior lamps will turn off approximately 60 seconds after you switch the windshield wipers off. This feature does not turn on the exterior lamps: • during a mist wipe • while the wipers are on to clear washer fluid during a wash condition • if the wipers are in automatic or intermittent modes. Press it repeatedly or press it and hold it until the desired level is reached. Note: If you disconnect the battery or it loses charge the instrument lighting will return to its brightest setting. Note: If you have autolamps and autowipers switched on the low beam headlamps will turn on automatically when the windshield wipers operate continuously. HEADLAMP EXIT DELAY After you switch the ignition off, you can switch the headlamps on by pulling the direction indicator lever toward you. You will hear a short tone. The headlamps will switch off automatically after three minutes with any door open or 30 seconds after the last door has been closed. You can cancel this feature by pulling the direction indicator toward you again or switching the ignition on. Note: You may have to manually switch the headlamps on in severe weather conditions. Note: If you have autolamps switched on you can only switch the high beam headlamps on once the system has turned the headlamps on. 50 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Lighting DAYTIME RUNNING LAMPS REAR FOG LAMPS WARNING Always remember to switch your headlamps on in low light situations or during inclement weather. The system does not activate the tail lamps and may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision. To switch the system on: Press the control to switch the fog lamps on or off. 1. Switch the ignition on. 2. Switch the lighting control to the off or autolamp position. You can only switch the rear fog lamps on when either the front fog lamps or low beam headlamps are on. FRONT FOG LAMPS Note: Only use the rear fog lamps when visibility is less than 164 feet (50 meters). Note: Do not use the rear fog lamps when it is raining or snowing. Note: If you switch autolamps on, you can only switch the fog lamps on once autolamps has turned the headlamps on. HEADLAMP LEVELING Adjust the level of the headlamp beams according to your vehicle load. Press the control to switch the fog lamps on or off. Set the headlamp leveling control to zero when your vehicle is unloaded. Set the headlamp beams to give between 115 feet and 330 feet (35 meters and 100 meters) of road surface illumination when your vehicle is partially or fully loaded. You can switch the fog lamps on when the lighting control is in any position except off. Note: Only use fog lamps during reduced visibility, for example, fog, snow or heavy rain. To adjust the level of the headlamp beams: Note: If you switch autolamps on, you can only switch the fog lamps on once autolamps has turned the headlamps on. 51 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Lighting 1. Press to release the control. 2. Rotate the control to the required setting. 3. Press to close the control. CORNERING LAMPS A Headlamp beam B Cornering lamp beam The cornering lamps illuminate the inside of a corner when you are turning. 52 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Lighting If you set the switch to position B, the courtesy lamp will switch on when you unlock your vehicle, open a door or the liftgate. If you leave a door open with the ignition switched off, the courtesy lamp will switch off automatically after a short period of time to prevent your vehicle battery from losing charge. To switch it back on, switch the ignition on for a short period of time. DIRECTION INDICATORS The courtesy lamp will also switch on when you switch the ignition off. It will switch off automatically after a short period of time or when you start the engine. If you set the switch to position C with the ignition switched off, the courtesy lamp will switch on. It will switch off automatically after a short period of time to prevent your vehicle battery from losing charge. To switch it back on, switch the ignition on for a short period of time. Push the lever up or down to use the direction indicators. Note: Tap the lever up or down to make the direction indicators flash three times to indicate a lane change. INTERIOR LAMPS - VEHICLES WITHOUT: PANORAMIC ROOF PANEL Reading Lamps Courtesy Lamp If you switch the ignition off, the reading lamps will switch off automatically after a short period of time to prevent your vehicle battery from losing charge. To switch them back on, switch the ignition on for a short period of time. A Off B Door contact Luggage Compartment Lamp C On The luggage compartment lamp will switch on and off automatically when you open and close the doors. If you unlock the doors with the remote control, they will switch on. They will switch off automatically after a short period of time. 53 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Lighting Center Mounted Lamp INTERIOR LAMPS - VEHICLES WITH: PANORAMIC ROOF PANEL Side Mounted Lamp A Reading lamp on and off switch B Door function switch C All lamps on and off switch A Right-hand side reading lamp on and off switch B Left-hand side reading lamp on and off switch C Door function switch D All lamps on and off switch Press switch C to turn all lamps off when a door is open. Press the switch again to turn all lamps on. Press switch B to turn all lamps off when a door is open. Press the switch again to turn all lamps on. You can control all lamps using switch D. Luggage Compartment Lamp You can control all lamps using switch C. The luggage compartment lamp will switch on and off automatically when you open and close the doors. If you unlock the doors with the remote control, they will switch on. They will switch off automatically after a short period of time. 54 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Windows and Mirrors Accessory Delay (If Equipped) POWER WINDOWS - VEHICLES WITH: ONE-TOUCH DOWN DRIVER WINDOW You can use the window switches for several minutes when you switch the ignition off or until you open either front door. WARNINGS Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. POWER WINDOWS - VEHICLES WITH: REAR POWER WINDOWS When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings. WARNINGS Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings. Note: You may hear a pulsing noise when just one of the windows is open. Lower the opposite window slightly to reduce this noise. Press the switch to open the window. Lift the switch to close the window. Note: You may hear a pulsing noise when just one of the windows is open. Lower the opposite window slightly to reduce this noise. One-Touch Down (If Equipped) Press the switch fully and release it. Press again or lift it to stop the window. Press the switch to open the window. Lift the switch to close the window. 55 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Windows and Mirrors One-Touch Down (If Equipped) Proceed as follows to override this protection feature when there is a resistance, for example in winter: Press the switch fully and release it. Press again or lift it to stop the window. 1. Close the window twice until it reaches the point of resistance and let it reverse. 2. Close the window a third time to the point of resistance. The bounce-back feature is now disabled and you can close the window manually. The window will go past the point of resistance and you can close it fully. One-Touch Up (If Equipped) Lift the switch fully and release it. Press or lift it again to stop the window. Window Lock See an authorized dealer as soon as possible if the window does not close after the third attempt. Resetting the Bounce-Back Feature WARNING The bounce-back feature remains turned off until you reset the memory. If you have disconnected the battery, you must reset the bounce-back memory separately for each window. Press the control to lock or unlock the rear window controls. It will illuminate when the rear window controls are locked. 1. 2. 3. Bounce-Back (If Equipped) The window will stop automatically while closing. It will reverse some distance if there is an obstacle in the way. 4. Overriding the Bounce-Back Feature 5. 6. WARNING When you override the bounce-back feature the window will not reverse if it detects an obstacle. Take care when closing the windows to avoid personal injury or damage to your vehicle. 7. 8. Lift and hold the switch until the window is fully closed. Release the switch. Lift the switch again for one more second. Press and hold the switch until the window is fully open. Release the switch. Lift and hold the switch until the window is fully closed. Open the window and then try to close it automatically. Reset and repeat the procedure if the window does not close automatically. 56 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Windows and Mirrors Accessory Delay (If Equipped) Press the lock or unlock button to stop the opening function. You can use the window switches for several minutes after you have switched the ignition off or until either front door is opened. Global Closing (If Equipped) WARNING Take care when using global closing. Failure to follow this warning could seriously increase the risk of injury or death. In an emergency, press the lock or unlock button immediately to stop. GLOBAL OPENING AND CLOSING You can also operate the power windows with the ignition off using the global opening and global closing function. Note: Global opening will only operate for a short period of time after you have unlocked your vehicle using the remote control. Note: Global closing will only operate if you have set the memory correctly for each window. See Power Windows (page 55). Global Opening (If Equipped) To close all the windows, press and hold the remote control lock button for at least three seconds. Press the lock or unlock button to stop the closing function. The bounce-back function is also on during global closing. EXTERIOR MIRRORS Power Exterior Mirrors (If Equipped) WARNING To open all the windows: Do not adjust the mirrors when your vehicle is moving. This could result in the loss of control of your vehicle, serious personal injury or death. 1. Press and release the remote control unlock button. 2. Press and hold the remote control unlock button for at least three seconds. 57 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Windows and Mirrors Note: Continuous folding and unfolding of the mirrors will cause them to overheat and shut down for a short time. This is to avoid permanent damage. A Left-hand mirror B Off C Right-hand mirror Press the down arrow to fold or unfold the mirrors. Press the down arrow again to stop and reverse the direction of movement. Press the arrows to adjust the mirror. Note: Continuous folding and unfolding of the mirrors will cause them to overheat and shut down for a short time. This is to avoid permanent damage. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products. Fold Away Exterior Mirrors Automatic Folding and Unfolding Push the mirror toward the door window glass. Make sure that you fully engage the mirror in its support when returning it to its original position. The mirrors will automatically fold or unfold when you use the key to lock or unlock your vehicle. Note: If you fold the mirrors using the manual fold button, you can only unfold them again manually. INTERIOR MIRROR Manual Folding and Unfolding WARNING Do not adjust the mirror when your vehicle is moving. The power folding mirrors operate with the ignition on, and for several minutes after you switch the ignition off. Note: You can only fold the mirrors when the controller is set to position B. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products. 58 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Windows and Mirrors Opening and Closing the Sun Shade You can adjust the interior mirror to your preference. Some mirrors also have a second pivot point. This lets you move the mirror head up or down and from side to side. Pull the tab below the mirror toward you to reduce glare at night. Auto-Dimming Mirror (If Equipped) Note: Do not block the sensors on the front and back of the mirror. Mirror performance may be affected. A rear center passenger or raised rear center head restraint may also block light from reaching the sensor. Fully press and release the front of the control to open the sun shade. Fully press and release the rear of the control to close the sun shade. The mirror will dim automatically to reduce glare when bright lights are detected from behind your vehicle. It will automatically return to normal reflection when you select reverse gear to make sure you have a clear view when backing up. Bounce-Back The sun shade will stop automatically while closing. It will reverse some distance if there is an obstacle in the way. Sun Shade Relearning SUN SHADES - VEHICLES WITH: PANORAMIC ROOF PANEL WARNING The bounce-back function is not active during this procedure. Make sure that there are no obstacles in the way of the moving sun shade. WARNINGS Do not let children play with the sun shade or leave them unattended in the vehicle. They may seriously hurt themselves. Note: You must start the relearning process within 30 seconds of switching the ignition on. When closing the sun shade, you should verify that it is free of obstructions and make sure that children and pets are not in the proximity of the sunshade. In case the sun shade no longer opens or closes properly, follow this relearning procedure: 1. Press the front of the control to the first action point twice and release it within two seconds. 2. Press the rear of the control to the first action point twice and release it within two seconds. 3. Press and hold the front of the control to the first action point, until the sun shade fully opens. The control is located in the overhead console. The sun shade has a one-touch open and close feature. To stop motion during one-touch operation, press the control a second time. 59 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Windows and Mirrors 4. Press and hold the rear of the control to the first action point, until the sun shade fully closes. If you do not complete Step 2 within 15 seconds of Step 1, the relearning function end. Switch the ignition off, wait for another 30 seconds and then switch the ignition back on again. Start the procedure again from the beginning. Confirm that relearning was successful by opening and closing the sun shade. 60 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Instrument Cluster GAUGES A Information display B Speedometer C Engine coolant temperature gauge D Fuel gauge E Tachometer Vehicle Settings and Personalization Information Display See Personalized Settings (page 70). Odometer Engine Coolant Temperature Gauge Located in the bottom of the information display, it registers the accumulated distance your vehicle has traveled. WARNING Outside Air Temperature Never remove the coolant reservoir cap while the engine is running or hot. Steam and scalding liquids released from a hot cooling system can cause burns. Shows the outside air temperature. Trip Computer See Trip Computer (page 70). At normal operating temperature, the needle will remain in the center section. 61 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Instrument Cluster Battery Warning Lamp If the needle enters the red section, the engine is overheating. Stop the engine, switch the ignition off and determine the cause once the engine has cooled down. See Engine Coolant Check (page 167). If it illuminates when driving, this indicates a malfunction. Switch off all unnecessary electrical equipment. Have your vehicle checked by an authorized dealer immediately. Note: Do not restart the engine until the cause of overheating has been resolved. Brake System Warning Lamp Fuel Gauge WARNING Switch the ignition on. The fuel gauge will indicate approximately how much remains in the fuel tank. The fuel gauge may vary slightly when your vehicle is moving or on a gradient. The arrow adjacent to the fuel pump symbol indicates on which side of the vehicle the fuel filler door is located. Driving your vehicle with the warning lamp on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop your vehicle. Have your vehicle checked by an authorized dealer immediately. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury. WARNING LAMPS AND INDICATORS It will illuminate when you engage the parking brake with the ignition on. The following warning lamps and indicators will alert you to a vehicle condition that may become serious. Some lamps will illuminate when you start your vehicle to make sure they work. If any lamps remain on after starting your vehicle, refer to the respective system warning lamp for further information. If it illuminates when you are driving, check that the parking brake is not engaged. If the parking brake is not engaged, this indicates low brake fluid level or a brake system malfunction. Have your vehicle checked by an authorized dealer immediately. Note: Some warning indicators appear in the information display and function the same as a warning lamp but do not display when you start your vehicle. Cruise Control Indicator It will illuminate when you switch this feature on. See Using Cruise Control (page 129). Anti-Lock Braking System Warning Lamp If it illuminates when you are driving, this indicates a malfunction. You will continue to have the normal braking system (without anti-lock braking system) unless the brake system warning lamp is also illuminated. Have your vehicle checked by an authorized dealer. Direction Indicator Illuminates when the left or right direction indicator or the hazard warning flasher is turned on. If the indicators stay on or flash faster, check for a burnt out bulb. See Changing a Bulb (page 170). 62 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Instrument Cluster Engine Oil Warning Lamp If both lamps illuminate together, stop your vehicle as soon as it is safe to do so (continued use may cause reduced power and cause the engine to stop). Switch the ignition off and attempt to restart the engine. If the engine restarts have your vehicle checked by an authorized dealer immediately. When the engine does not restart have your vehicle checked by an authorized dealer. WARNING Do not resume your journey if it illuminates despite the level being correct. Have your vehicle checked by an authorized dealer immediately. If it illuminates with the engine running or when you are driving, this indicates a malfunction. Stop your vehicle as soon as it is safe to do so and switch the engine off. Check the engine oil level. See Engine Oil Check (page 166). Fasten Safety Belt Warning Lamp It will illuminate and a chime will sound to remind you to fasten your safety belt. See Safety Belt Minder (page 28). Engine Warning Lamps Front Airbag Warning Lamp Malfunction Indicator Lamp If it fails to illuminate when you start your vehicle, continues to flash or remains on, it indicates a malfunction. Have your vehicle checked by an authorized dealer. Powertrain Warning Lamp All Vehicles Front Fog Lamps Indicator If either lamp illuminates when the engine is running, this indicates a malfunction. The engine will continue to run but it may have limited power. If it flashes when you are driving, reduce the speed of your vehicle immediately. If it continues to flash, avoid heavy acceleration or deceleration. Have your vehicle checked by an authorized dealer immediately. It will illuminate when you switch the front fog lamps on. Frost warning lamp WARNING Even if the temperature rises to above 39°F (4°C) there is no guarantee that the road is free of hazards caused by inclement weather. WARNING Have this checked immediately. It will illuminate when the outside air temperature is 39°F (4°C) or below. 63 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Instrument Cluster Glow Plug Indicator Shift Indicator See Starting a Diesel Engine (page 102). It will illuminate to inform you that shifting to a higher or lower gear as indicated may give better fuel economy and lower CO2 emissions. It will not illuminate during periods of high acceleration, braking or when the clutch pedal is pressed. High Beam Indicator It will illuminate when you switch the high beam headlamps on. It will flash when you use the headlamp flasher. Stability Control Off Indicator Information Indicator It will illuminate when you switch the system off. It will go out when you switch the system back on or when you switch the ignition off. It will illuminate when a new message is stored in the information display. It will be red or amber in color depending on the severity of the message and will remain on until the cause of the message has been rectified. See Information Messages (page 71). Stability Control Warning Lamp It will flash when the system is active. If it remains illuminated or does not illuminate when you switch the ignition on, this indicates a malfunction. During a malfunction the system will switch off. Have your vehicle checked by an authorized dealer immediately. Low Fuel Level Warning Lamp If it illuminates, refuel as soon as possible. Headlamp and Parking Lamp Indicator Start-Stop Indicator It will illuminate when you switch the headlamps or parking lamps on. It will illuminate to inform you when the engine shuts down or in conjunction with a message. See Auto-Start-Stop (page 105). See Information Messages (page 71). Rear Fog Lamps Indicator It will illuminate when you switch the rear fog lamps on. AUDIBLE WARNINGS AND INDICATORS - AUTOMATIC TRANSMISSION Key in Ignition Warning Chime Sounds when you open the driver door and you have left the key in the ignition with it in the off or accessory position. 64 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Instrument Cluster Headlamps On Warning Chime Sounds when you remove the key from the ignition and open the driver door and you have left the headlamps or parking lamps on. Parking Brake On Warning Chime Sounds when you have left the parking brake on and drive your vehicle. If the warning chime remains on after you have released the parking brake, have your vehicle checked by an authorized dealer immediately. Automatic Transmission Warning Chime Sounds when you have not moved the transmission selector lever to park. A message will be shown in the display. AUDIBLE WARNINGS AND INDICATORS - MANUAL TRANSMISSION Key in Ignition Warning Chime Sounds when you open the driver door and you have left the key in the ignition with it in the off or accessory position. Headlamps On Warning Chime Sounds when you remove the key from the ignition and open the driver door and you have left the headlamps or parking lamps on. Parking Brake On Warning Chime Sounds when you have left the parking brake on and drive your vehicle. If the warning chime remains on after you have released the parking brake, have your vehicle checked by an authorized dealer immediately. 65 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Information Displays You can use the information display control on the steering wheel to adjust various system settings on your vehicle. The instrument panel will display the system settings. GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. • • • • Press the up or down arrow buttons to scroll through and highlight the options within a menu. Press the right arrow button to enter a submenu. Press the left arrow button to exit a submenu. Press the OK button to choose and confirm settings or messages. Menu Structure - Information Display Information Display Controls Note: Some options may appear slightly different or not at all if the items are optional. Trip computer 1 Trip odometer Dist to empty Instant fuel Average fuel 66 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Information Displays Trip computer 1 Average speed All values 1 See Trip Computer (page 70). Settings Lighting Display Chimes Convenience Rain light On or Off Auto highbeam On or Off Hdlamp delay Manual or xx Seconds Language Choose your applicable setting Measure unit Choose your applicable setting Temp unit Choose your applicable setting Information On or Off Warning On or Off Aux heater On or Off Park heater Time 1 Time 2 Once Heat now Locks Auto lock Auto unlock Global unlock Custom locking Full guard 67 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Information Displays Settings Alarm system Reduced guard Ask on exit System reset Hold OK to Reset System to Factory Default Menu Structure - Information and Entertainment Display System Check Active warnings will display first. The system check menu may appear different based upon equipment options and current vehicle status. Press the up or down arrow buttons to scroll through the list. SYNC-Media allows you to access the SYNC features. Note: Some options may appear slightly different or not at all if the items are optional. SYNC-Phone Dial a number Redial Phonebook Call history Incoming calls Outgoing calls Missed calls Speed Dial Text messaging BT Devices Phone settings Set as master Phonebook pref. Set ringtone Phone status Text msg notify Emerg. Assist. 68 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Information Displays Menu SYNC-Settings Bluetooth on Set defaults Master reset Install on SYNC System info Voice settings Browse USB SYNC-Apps Audio settings Adaptive volume Sound DSP settings DSP equaliser TA News Alt. frequency RDS regional DAB service link Vehicle settings Traction Control ESC Hill start assist Alarm system Powerfold mirrors Indicator Chimes Clock settings Auto time (GPS) Set time 69 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Information Displays Menu Set date Set time zone Summer time 24-hour mode Average Fuel CLOCK Indicates the average fuel consumption since the function was last reset. Type 1 Digital Speedometer To adjust the clock, switch the ignition on and press buttons H or M on the information and entertainment display as necessary. The speed your vehicle is traveling at will display as a digital number. Type 2 PERSONALIZED SETTINGS Note: Use the information display to adjust the clock. See General Information (page 66). Measure Units To swap between imperial and metric units, scroll to this display and press the OK button. TRIP COMPUTER Switching Chimes Off Resetting the Trip Computer To switch chimes off, scroll to this display and press the OK button. Press and hold OK on the current screen to reset the respective trip, distance, time and average fuel information. The following chimes can be switched off: • Warning messages. • Information messages. Trip Odometer Registers the distance traveled of individual journeys. Distance to Empty Indicates the approximate distance your vehicle will travel on the fuel remaining in the tank. Changes in driving pattern may cause the value to vary. 70 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Information Displays Certain messages need to be confirmed before you can access the menus. INFORMATION MESSAGES The message indicator illuminates to supplement some messages. It will be red or amber depending on the severity of the message and will remain on until the cause of the message has been rectified. Some messages will be supplemented by a system specific symbol with a message indicator. Note: Depending on the options on your vehicle, not all of the messages will display or be available. Certain messages may be abbreviated or shortened depending upon which instrument cluster type you have. Press the OK button to acknowledge and remove some messages from the information display. Other messages will be removed automatically after a short time. Airbag Message Message Indicator Action Airbag fault Service now Amber Have your vehicle checked by an authorized dealer as soon as possible. Message Message Indicator Action Alarm activated Check Vehicle Amber Displays when the alarm has been triggered due to unauthorized entry. See Anti-Theft Alarm (page 39). Alarm fault Service required - Have your vehicle checked by an authorized dealer as soon as possible. Alarm 71 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Information Displays Battery and Charging System Message Message Indicator Action Electrical system overvoltage Stop safely Red Stop your vehicle as soon as it is safe to do so and switch the ignition off. Have your vehicle checked by an authorized dealer as soon as possible. Battery low See manual Amber Displays to warn of a low battery condition. Turn off all unnecessary electrical accessories. Have your vehicle checked by an authorized dealer as soon as possible. Message Message Indicator Action Driver door open Red Vehicle is moving. Stop your vehicle as soon as safely possible and close. Driver side rear door open Red Vehicle is moving. Stop your vehicle as soon as safely possible and close. Passenger door open Red Vehicle is moving. Stop your vehicle as soon as safely possible and close. Passenger side rear door open Red Vehicle is moving. Stop your vehicle as soon as safely possible and close. Hood open Red Vehicle is moving. Stop your vehicle as soon as safely possible and close. Rear load compartment door open Red Vehicle is moving. Stop your vehicle as soon as safely possible and close. Emergency rear door open Red Vehicle is moving. Stop your vehicle as soon as safely possible and close. Driver door open - Vehicle not moving. Close. Driver side rear door open - Vehicle not moving. Close. Passenger door open - Vehicle not moving. Close. Passenger side rear door open - Vehicle not moving. Close. Doors Open 72 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Information Displays Message Message Indicator Action Hood open - Vehicle not moving. Close. Rear load compartment door open - Vehicle not moving. Close. Emergency rear door open - Vehicle not moving. Close. Message Message Indicator Action Engine fault Service now Amber Have your vehicle checked by an authorized dealer as soon as possible. High engine temperature Stop safely Red Displays when the engine temperature is too high. Stop your vehicle as soon as it is safe to do so, switch the ignition off and allow the engine to cool. If the problem persists, have your vehicle checked by an authorized dealer as soon as possible. See Engine Coolant Check (page 167). Message Message Indicator Action Hill start assist not available Amber Displays when hill start assist is not available. Have your vehicle checked by an authorized dealer as soon as possible. See Hill Start Assist (page 120). Engine Hill Start Assist 73 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Information Displays Lighting Message Message Indicator Action Brake lamp Bulb fault - Displays when the brake lamp bulb has burned out. See Changing a Bulb (page 170). Low beam Bulb fault - Displays when the low beam headlamp bulb has burned out. See Changing a Bulb (page 170). Headlamp fault Service required Amber Displays when an electrical system problem occurs with the headlamp system. Have your vehicle checked by an authorized dealer as soon as possible. Message Message Indicator Action Oil change required - Displays when the engine oil life is depleted and requires a change. See Engine Oil Check (page 166). Brake fluid level low Service now Red Indicates the brake fluid level is low and the brake system should be inspected immediately. See Brake and Clutch Fluid Check (page 168). Have your vehicle checked by an authorized dealer as soon as possible. Washer fluid level low - Displays when the washer fluid is low and needs to be refilled. See Washer Fluid Check (page 168). Message Message Indicator Action Parking aid fault Service required Amber Displays when the system has detected a fault that requires service. Have your vehicle checked by an authorized dealer as soon as possible. See (page 124). Maintenance Parking Aid 74 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Information Displays Parking Brake Message Message Indicator Action Park brake applied Red Displays when the parking brake is set, the engine is running and your vehicle speed is above 3 mph (5 km/h). If the warning stays on after the parking brake is released, have your vehicle checked by an authorized dealer as soon as possible. Message Message Indicator Action Press brake to start - Displays when you start your vehicle as a reminder to apply the brake. Cranking time exceeded - Displays when your vehicle fails to start. Message Message Indicator Action Traction control off - Displays when you switch the traction control system off. See Using Traction Control (page 122). Starting System Traction Control 75 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Climate Control Air Conditioning PRINCIPLE OF OPERATION The system directs air through the evaporator for cooling. The evaporator extracts humidity from the air to help keep the windows free of mist. The system directs the resulting condensation to the outside of your vehicle, which may cause a small pool to form under your vehicle. This is normal. Outside Air Keep the air intakes in front of the windshield free from obstruction (such as snow or leaves) to allow the climate control system to function effectively. Recirculated Air Note: The air conditioning operates only when the temperature is above 39°F (4°C). WARNING Prolonged use of recirculated air may cause the windows to mist up. If the windows mist up, follow the settings for demisting the windshield. Note: When you use air conditioning, your vehicle uses more fuel. AIR VENTS The air currently in the passenger compartment recirculates. Outside air does not enter your vehicle. Center Air Vents Heating Heating performance depends on the temperature of the engine coolant. General Information on Controlling the Interior Climate Fully close all the windows. Warming the Interior Direct the air toward your feet. In cold or humid weather conditions, direct some of the air toward the windshield and the door windows. Cooling the Interior Direct the air toward your face. To close the air vent turn the airflow dial to the closed position. 76 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Climate Control Side Air Vents To close the air vent slide the airflow direction control down. MANUAL CLIMATE CONTROL 77 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Climate Control A Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed or switch off. If you switch the fan off, the windshield may fog up. B Recirculated air: Press the button to switch between outside air and recirculated air. When you select recirculated air, the button illuminates and the air currently in the passenger compartment recirculates. This can reduce the time needed to cool the interior and reduce unwanted odors from entering your vehicle. C Temperature control: Controls the temperature of the air circulated in your vehicle. Adjust to select the desired temperature. If you select MAX A/C, the system distributes recirculated air through the instrument panel air vents. This mode is more economical and efficient than normal air conditioning. When the temperature control is in the MAX A/C position, the air conditioning or recirculated air can be turned on and off. D Air conditioning: Press the button to switch the air conditioning on or off. Air conditioning cools your vehicle using outside air. To improve the performance of the air conditioning, drive with the widows slightly open for the first two or three minutes. E Air distribution control: Adjust to select the desired air distribution. Select to distribute air through the instrument panel air vents. Select to distribute air through the windshield air vents. You can also use this setting to defog and clear the windshield of a thin covering of ice. You can also increase the temperature and fan speed to improve clearing. Select to distribute air through the instrument panel and footwell air vents. When the temperature is above 4°C (39°F), the air conditioning will switch on automatically. Make sure that the blower is on. The indicator in the switch will illuminate during defrosting and demisting. Select to distribute air through the footwell air vents. Select to distribute air through the windshield and footwell air vents. 78 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Climate Control AUTOMATIC CLIMATE CONTROL A AUTO: Press the button to select automatic operation. The system automatically controls the temperature, amount and distribution of the airflow to reach and maintain your previously selected temperature. B Fan speed: Controls the volume of air circulated in your vehicle. Press the buttons to select the desired fan speed. The setting is shown in the display. C On and off button: Press the button to switch the system on and off. D MAX Defrost: Press the button to distribute outside air through the windshield air vents. Air conditioning is automatically selected. The fan is set to the highest speed and the temperature to HI. When the air distribution is set in this position you are unable to select recirculated air or manually adjust the temperature control. Press the AUTO button to return to auto mode. E MAX A/C: Press the button to distribute maximum air conditioning through the instrument panel air vents. This mode is more economical and efficient than normal air conditioning. F Recirculated air: Press the button to switch between outside air and recirculated air. The air currently in the passenger compartment recirculates. This can reduce the time needed to cool the interior and reduce unwanted odors from entering your vehicle. G Defrost: Press the button to distribute air through the windshield air vents. You can also use this setting to defog and clear the windshield of a thin covering of ice. H Instrument panel: Press the button to distribute air through the instrument panel air vents. 79 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Climate Control I Footwell: Press the button to distribute air through the footwell air vents. J Air conditioning: Press the button to switch the air conditioning on or off. Air conditioning cools your vehicle using outside air. To improve air conditioning when starting your vehicle, drive with the windows slightly open for two to three minutes. Switching Mono Mode Off Temperature Control Select a temperature for the passenger side using the rotary control on the passenger side. Mono mode automatically switches off. The temperature on the driver side remains unchanged. You can now adjust the driver side and passenger side temperatures independently. The temperature settings for each side are shown in the display. Switching Mono Mode Back On Press and hold the AUTO button. The passenger side temperature is adjusted to the driver side temperature setting. You can set the temperature between 60°F (15.5°C) and 85°F (29.5°C). In position LO, the system switches to permanent cooling. In position HI, the system switches to permanent heating. HINTS ON CONTROLLING THE INTERIOR CLIMATE Note: If you select either position LO or HI, the system does not regulate a stable temperature. General Hints Mono Mode Note: Prolonged use of recirculated air may cause the windows to fog up. In this mode, the temperature settings for both the driver side and passenger side are linked. If you adjust the setting using the rotary control on the driver side, the system adjusts the temperature to the same setting on the passenger side. Note: A small amount of air may be felt from the footwell air vents regardless of the air distribution setting. Note: To reduce humidity build-up inside your vehicle, do not drive with the system switched off or with recirculated air always switched on. Note: Do not place objects under the front seats as this may interfere with the airflow to the rear seats. Note: Keep the air intakes in front of the windshield free from obstruction (such as snow or leaves) to allow the climate control system to function effectively. 80 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Climate Control Vehicle Stationary for Extended Periods During Extreme High Ambient Temperatures Note: To reduce fogging of the windshield during humid weather, adjust the air distribution control to the windshield air vents position. Increase the temperature and fan speed and press the A/C button to improve clearing, if required. • • Heating the Interior Quickly • • • • Adjust the fan speed to the highest speed setting. Adjust the temperature control to the highest setting. Adjust the air distribution control to the footwell air vents position. • Side Window Defogging in Cold Weather • Recommended Settings for Heating • • • Apply the parking brake. Move the transmission selector lever to position P or neutral. Adjust the temperature control to the MAX A/C position. Adjust the fan speed to the lowest speed setting. • • Adjust the fan speed to the second speed setting. Adjust the temperature control to the midway point of the hot settings. Adjust the air distribution control to the footwell and windshield air vents position. • • Adjust the air distribution control to the instrument panel and windshield air vents positions. Press the A/C button. Adjust the temperature control to the desired setting. Adjust the fan speed to the highest setting. Direct the instrument panel side air vents toward the side windows. Close the instrument panel vents. Cooling the Interior Quickly • • Maximum Cooling Performance in Instrument Panel or Instrument Panel and Footwell Positions • • Adjust the fan speed to the highest speed setting. Adjust the temperature control to the MAX A/C position. Adjust the air distribution control to the instrument panel air vents position. • • Recommended Settings for Cooling • • • • Adjust the fan speed to the second speed setting. Adjust the temperature control to the midway point of the cold settings. Adjust the air distribution control to the instrument panel air vents position. Adjust the temperature control to the lowest setting. Press the A/C and recirculated air buttons. Adjust the fan speed to the highest setting initially and then adjust it to suit the desired comfort level. 81 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Climate Control REAR PASSENGER CLIMATE CONTROLS A Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed or switch off. B Temperature and air distribution control: Controls the temperature of the air circulated in your vehicle. Adjust to select the desired temperature and distribution. Cool air distributes through the top air vents and warm air distributes through the footwell air vents. Note: Switch the air conditioning on to cool the air through the rear air vents. HEATED WINDOWS AND MIRRORS Note: Make sure the engine is running before operating the heated windows. A Heated windshield B Heated rear window or Heated exterior mirrors 82 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Climate Control Heated Windshield Note: Do not remove ice from the mirror glass with a scraper. Do not adjust a frozen in place mirror glass. This may cause damage to the mirror glass or the heated exterior mirror assembly. Press the button to clear the heated windshield of thin ice and fog. Press the button again to switch it off. It will turn off automatically after a short period of time. Note: Cleaning your windows and mirrors. Heated Rear Window AUXILIARY HEATER Press the button to clear the heated rear window of thin ice and fog. Press the button again to switch it off. It will turn off automatically after a short period of time. Fuel Operated Parking Heater WARNING Do not use the fuel operated parking heater at fuel filling stations or near sources of combustible vapors, dust or in enclosed spaces. This could result in serious personal injury or death. Note: Do not use razor blades or other sharp objects to clean the inside of the heated rear window. Do not use razor blades or other sharp objects to remove decals from the inside of the heated rear window. The vehicle warranty does not cover damage caused to the heated rear window grid lines. The system warms the engine and the vehicle interior, using fuel from the vehicle fuel tank. The system will only operate when your vehicle is stationary with the engine switched off. Heated Exterior Mirrors (If Equipped) Used correctly the system will: • Warm the engine and the vehicle interior. • Keep the windows clear of ice in the event of frost and prevent condensation. • Avoid cold starts to assist the engine to reach operating temperature sooner. Press the button to clear the heated exterior mirrors of thin ice and fog. They will turn off automatically after a short period of time. Following a heating cycle, if you do not start the engine the system will not turn on the next programmed heating cycle. Note: On vehicles without a heated exterior mirror switch, they will turn on automatically when you switch the heated rear window on. Following a heating cycle we recommend that you drive your vehicle for at least the same period of time as the heating cycle. This prevents the vehicle battery from running out of charge. Note: On vehicles without a heated rear window, the heated rear window button will turn on the heated mirrors. We recommend you switch the system on for approximately 10 minutes every month to prevent the water pump or heater motor seizing. 83 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Climate Control The system will only operate if there is a minimum of 7.5 liters (1.6 gallons) of fuel in the vehicle fuel tank and the outside air temperature is below 59°F (15°C). The system will not operate if the battery charge level is low. Programming the Fuel Operated Parking Heater Note: When the system is operating, exhaust fumes will come from under your vehicle. This is normal. Note: The time and date on your vehicle’s clock must be set correctly. See Clock (page 70). Vehicles with audio units that only have AM/FM capability; the auxiliary heater clock settings must be set within the Park heater menu. Use the information display controls on the steering wheel. See Information Displays (page 66). Note: On vehicles with manual climate control, heating the vehicle interior will depend on the heater control settings. See Climate Control (page 76). Note: You must program the time at least 70 minutes before the time you wish to set. Note: The programmed time is when you want your vehicle to be warm and ready to drive, not when the heater turns on. To program the fuel operated parking heater, scroll to: Message Action and Description Settings Press the OK button. Convenience Press the OK button. Park heater Press the OK button. Select one of the following: Time 1 Allows you to program a heating cycle for each day of the week. These times will remain stored and the system will warm up your vehicle at the programmed times. Time 2 Allows you to program a second heating cycle for each day of the week. These times will remain stored and the system will warm up your vehicle at the programmed times. Select to set a second heating cycle, for example different times on different days or twice on the same day. Once Allows you to program one heating cycle for a specific day. Heat now Switches the system on immediately. 84 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Climate Control Programming the Time Functions Programming the Once Function Set the time you want your vehicle to be warm and ready to drive. Use the information display controls on the steering wheel. See Information Displays (page 66). Selecting this function allows you to program one heating cycle for one specific day. Set the time you want your vehicle to be warm and ready to drive. Use the information display controls on the steering wheel. See Information Displays (page 66). 1. Select the desired days you want the system to warm up your vehicle. Highlight each desired day and press the OK button. 2. Highlight the time at the top of the menu and press the OK button. The hours will flash. 3. Set the hours using the up and down arrow buttons. 4. Press the right arrow button. The minutes will flash. Set the minutes using the up and down arrow buttons. Press the OK button. 1. Highlight the time at the top of the menu and press the OK button. The hours start to flash. 2. Set the hours using the up and down arrow buttons. 3. Press the right arrow button. Set the minutes using the up and down arrow buttons. Press the OK button. Switching Programmed Functions Off Use the information display controls on the steering wheel. See Information Displays (page 66). To switch the programmed functions off, scroll to: Message Action and Description Settings Press the OK button. Convenience Press the OK button. Park heater Press the OK button. Select one of the following: Time 1 Uncheck the active programmed heating cycles as required. Time 2 Uncheck the active programmed heating cycles as required. Once Uncheck the active programmed heating cycles as required. 85 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Climate Control Switching the Heat Now Function On Selecting this function allows you to switch the system on immediately. WARNING Use the information display controls on the steering wheel. See Information Displays (page 66). Do not use the fuel operated parking heater at fuel filling stations or near sources of combustible vapors, dust or in enclosed spaces. This could result in serious personal injury or death. To switch the heat now function on, scroll to: Message Action and Description Settings Press the OK button. Convenience Press the OK button. Park heater Press the OK button. Heat now Press the OK button. An X appears in the box when the heater is switched on. To switch the heater off, uncheck the option. The heater operates by warming the engine cooling system, using fuel from the vehicle fuel tank. The system will only operate when your vehicle is stationary with the engine switched off. Switching the Heat Now Function On and Off Using the Remote Control Selecting this function allows you to switch the system on immediately using the remote control. The system will only operate if there is a minimum of 7.5 liters (1.6 gallons) of fuel in the vehicle fuel tank. The system will not operate if the battery charge level is low. Note: The vehicle does not need to be unlocked. 1. Press the ON button on the remote control to switch the system on. 2. Press the OFF button on the remote control to switch the system off. The system automatically turns on and off depending on the engine coolant temperature when the outside air temperature is below 37°F (3°C), unless you have switched it off. Fuel Operated Heater Note: The default setting is on. WARNING Note: When the system is operating, exhaust fumes will come from under your vehicle. This is normal. Do not use the fuel operated parking heater at fuel filling stations or near sources of combustible vapors, dust or in enclosed spaces. This could result in serious personal injury or death. Note: On vehicles with manual climate control, heating the vehicle interior will depend on the heater control settings. See Climate Control (page 76). 86 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Climate Control Use the information display controls on the steering wheel. See Information Displays (page 66). To switch the auxiliary heater on and off, scroll to: Message Action and Description Settings Press the OK button. Convenience Press the OK button. Aux heater Press the OK button. An X appears in the box when the system is switched on. 87 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Seats • SITTING IN THE CORRECT POSITION WARNINGS Do not recline the seat backrest too far as this can cause the occupant to slide under the safety belt, resulting in serious injury in the event of a crash. • Sitting improperly, out of position or with the seat backrest reclined too far, can result in serious injury or death in the event of a crash. Always sit upright against your seat backrest, with your feet on the floor. • • • Do not place objects higher than the seat backrest to reduce the risk of serious injury in the event of a crash or during heavy braking. Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible. Make sure that you remain comfortable. Keep sufficient distance between yourself and the steering wheel. We recommend a minimum of 10 inches (25 centimeters) between your breastbone and the airbag cover. Hold the steering wheel with your arms slightly bent. Bend your legs slightly so that you can press the pedals fully. Position the shoulder strap of the safety belt over the center of your shoulder and position the lap strap tightly across your hips. Make sure that your driving position is comfortable and that you can maintain full control of your vehicle. HEAD RESTRAINTS WARNING Fully adjust the head restraint before you sit in or operate your vehicle. This will help minimize the risk of neck injury in the event of a collision. Do not adjust the head restraint when your vehicle is moving. Adjusting the Head Restraints When you use them properly, the seat, head restraint, safety belt and airbags will provide optimum protection in the event of a crash. Adjust the head restraint so that the top of it is level with the top of your head. We recommend that you follow these guidelines: • Sit in an upright position with the base of your spine as far back as possible. • Do not recline the seat backrest more than 30 degrees. 88 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Seats Removing the Head Restraints Rear Center Head Restraint Front Head Restraint 1. Press and hold the locking button and remove the head restraint. MANUAL SEATS WARNINGS Do not adjust the driver seat or seatback when your vehicle is moving. Failure to follow this warning could result in serious personal injury or death. 1. Press and hold the locking button. 2. Using a suitable implement release the retaining clip. Do not place cargo or any objects behind the seatback before returning it to the original position. Pull on the seatback to make sure that it has fully latched after returning the seatback to its original position. An unlatched seat may become dangerous if you stop suddenly or have a crash. Rear Outer Head Restraint Moving the Seat Backward and Forward WARNING Rock the seat backward and forward after releasing the lever to make sure that it is fully engaged in its catch. An unlatched seat can be dangerous in a crash and could result in serious personal injury or death. 1. Press and hold the locking button. 2. Using a suitable implement release the retaining clip. 89 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Seats Recline Adjustment Adjusting the Lumbar Support Folding the Seatback WARNINGS When folding the seatback down, take care not to get your fingers caught between the seatback and seat frame. Failure to follow this warning could result in serious personal injury. Do not sit behind a seat that you fold forward. This can increase the risk of serious personal injury in a crash. Adjusting the Height of the Driver Seat 90 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Seats Vehicles With Five Seats Folding the Seat Forward 1. Lift the lever. 2. Fold the seatback forward. 1. Pull the strap on the side of the seatback. 2. Fold the seatback forward. REAR SEATS WARNINGS Do not use the bench seats as a bed when your vehicle is moving. Failure to follow this warning could result in serious personal injury or death. When folding or unfolding the seats take care not to get your fingers caught between the seatback and seat frame. Failure to follow this warning could result in serious personal injury. 3. Pull the strap on the rear of the seatback. 4. Raise the seat. Do not place objects on a folded seat. Hard objects may become projectiles in a crash or sudden stop, which may increase the risk of serious personal injury. Note: Fully lower the head restraint when folding the seats. See Head Restraints (page 88). 91 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Seats Removing the Seats 5. Lift the support rod and connect it to the seat frame. This prevents the seat from falling backward. Note: Rear row occupants can sit next to a seat in the same row that has the seatback in the folded position, but not when the seat is in the tilted position. Unfolding the Seat 1. Disconnect the support rod from the seat frame. 2. Unfold the seat backward and lock into position. 3. Unfold the seat back backward and lock into position. 1. Raise the seat. 2. Rotate the locking lever. 3. Remove the seat. Refitting the Seat 1. Align the seat catches, push the seat down and lock into position. 2. Unfold the seat backward and lock into position. 3. Unfold the seat back backward and lock into position. 92 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Seats Vehicles With Seven Seats Second Row Seats Folding the Seat Flat 3. Pull the large strap on the rear of the seatback. 4. Move the seat forward to the lowered position. Note: A distinct click will be heard when the seat is locked in the lowered position. Note: Rear row occupants can sit next to a seat in the same row that has the seatback in the folded position, but not when the seat is in the tilted position. 1. Pull the strap on the side of the seatback. 2. Fold the seatback forward. 93 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Seats Unfolding the Seat 1. Pull the large strap on the rear of the seatback, lift the seat and push down to lock into position. 2. Pull the short strap on the rear of the seatback, unfold the seat back backward and lock into position. Note: You cannot unfold the seat backrest if a red flag is visible on the large strap. Make sure the seat is locked and the red flag is not visible. Folding the Seat Flat 1. Move the seat fully backward. Third Row Seats Moving the Seat Backward and Forward WARNING Rock the seat backward and forward after releasing the lever to make sure that it is locked into position. A seat that it is not locked into position can be dangerous in a crash and could cause serious personal injury or death. 2. Pull the strap on the rear of the seat cushion. 3. Fold the seat cushion forward. 94 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Seats Creating a Level Load Floor 4. Pull the strap on the rear of the seatback. 5. Fold the seatback forward. The carpeted cover is held in position by magnets. Fold the carpeted cover forward to cover up the folded seats. Unfolding the Seat HEATED SEATS WARNING People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must exercise care when using the heated seat. The heated seat may cause burns even at low temperatures, especially if used for long periods of time. Do not place anything on the seat that insulates against heat, such as a blanket or cushion. This may cause the heated seat to overheat. Do not puncture the seat with pins, needles or other pointed objects. This may damage the heating element which may cause the heated seat to overheat. An overheated seat may cause serious personal injury. 1. Pull the strap on the rear of the seatback. 2. Unfold the seat back backward and lock into position. 3. Unfold the seat cushion backward and lock into position. 95 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Seats Do not do the following: • Place heavy objects on the seat. • Operate the heated seat if water or any other liquid is spilled on the seat. Allow the seat to dry thoroughly. • Operate the heated seats unless the engine is running. Doing so can cause the battery to lose charge. Adjust the control to the desired heat setting. REAR SEAT ARMREST Fold the armrest down to use the armrest and cup holder. 96 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Auxiliary Power Points 12 Volt DC Power Point CIGAR LIGHTER WARNINGS Do not use the power point for operating a cigar lighter element, this can result in fire or serious injury. Do not insert objects other than an accessory plug into the power point, this can result in fire or serious injury. Run the engine for full capacity use of the power point. To prevent the battery from running out of charge: • Do not use the power point longer than necessary when the engine is not running. • Do not leave devices plugged in overnight or when your vehicle is parked for extended periods. Press the element in to use the cigar lighter. It will pop out automatically. Note: Do not hold the cigar lighter element pressed in. Note: When you switch the ignition on you can use the power point to power 12 volt appliances with a maximum current rating of 20 amps. Note: Do not hang any type of accessory or accessory bracket from an accessory plug. Note: Do not use the power point over the vehicle capacity of 12 volt DC 180 watt or a fuse may blow. Note: Incorrect use of the power points can cause damage not covered by the vehicle warranty. Note: Always keep the power point caps closed when not in use. Location Power points may be found: • on the center console • on the rear of the center console • in the luggage compartment. 97 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Storage Compartments CUP HOLDERS OVERHEAD CONSOLE WARNINGS Do not place hot drinks in the cup holders when your vehicle is moving. WARNING Do not place heavy objects in the storage compartment. Heavy objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury. Make sure that cups placed in the holders do not obstruct your vision while driving. CENTER CONSOLE WARNING Use only soft cups in the cupholder. Hard objects can injure you in a collision. Your vehicle may be equipped with a variety of features. FOLDING TRAY WARNING A Cupholder B Storage compartment with auxiliary input jack and USB port C Auxiliary power point Do not use the trays when your vehicle is moving. Make sure that you secure the trays in the lowered position before setting off. 98 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Storage Compartments 99 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, creating the risk of fire. 0(off) - The ignition is off. Note: When you switch the ignition off and leave your vehicle, do not leave your key in the ignition. This could cause your vehicle battery to lose charge. Do not start the engine in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. I (accessory) - Allows the electrical accessories such as the radio to operate while the engine is not running. If you smell exhaust fumes inside your vehicle, have your vehicle checked by an authorized dealer immediately. Do not drive your vehicle if you smell exhaust fumes. Note: Do not leave the ignition key in position I or II (without the engine running) for too long to avoid vehicle battery losing charge. II (on) - All electrical circuits operational. Warning lamps and indicators are illuminated. If you disconnect the battery, your vehicle may exhibit some unusual driving characteristics for approximately 5 miles (8 kilometers) after you reconnect it. This is because the engine management system must realign itself with the engine. You can disregard any unusual driving characteristics during this period. III (start) - cranks the engine. Release the key as soon as the engine starts. STEERING WHEEL LOCK The powertrain control system meets all Canadian interference-causing equipment standard requirements regulating the impulse electrical field or radio noise. WARNING Always check that the steering is unlocked before attempting to move your vehicle. When you start the engine, avoid pressing the accelerator pedal before and during operation. Only use the accelerator pedal when you have difficulty starting the engine. To lock the steering wheel: 1. Remove the key from the ignition switch. 2. Rotate the steering wheel slightly to engage the lock. 100 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Starting and Stopping the Engine To unlock the steering wheel: 1. Insert the key in the ignition switch. 2. Turn the key to position I. 3. Start the engine. Note: You may need to rotate the steering wheel slightly to assist unlocking if there is a steering wheel load applied. Engine Idle Speed after Starting If the engine does not start, repeat the cold or hot engine procedure. The speed at which the engine idles immediately after starting is optimized to minimize vehicle emissions and maximize cabin comfort and fuel economy. STARTING A GASOLINE ENGINE - MANUAL TRANSMISSION The idle speed will vary depending on certain factors. These include vehicle component and ambient temperatures as well as electrical and climate system demands. Cold or Hot Engine 1. Fully depress the clutch pedal. 2. Start the engine. Failure to Start If the engine does not start within 10 seconds, wait for a short period and try again. If the engine does not crank when the clutch pedal has been fully depressed and the ignition key is turned to position III. If the engine does not start after three attempts, wait 10 seconds and follow the flooded engine procedure. 1. Fully depress the clutch and brake pedals. 2. Turn the key to position III until the engine has started. If you have difficulty starting the engine when the temperature is below -13°F (-25°C), press the accelerator pedal to the mid-way point of its travel and try again. STARTING A GASOLINE ENGINE - AUTOMATIC TRANSMISSION Note: Do not touch the accelerator pedal. Note: Releasing the clutch pedal while the engine is starting will stop the engine cranking and return to ignition on. Cold or Hot Engine Note: Do not touch the accelerator pedal. Note: You can only operate the starter for a limited period of time, for example 10 seconds. The number of start attempts is limited to approximately six. If you exceed this limit, the system will not allow you to try again until a period of time has elapsed, for example 30 minutes. 1. Move the transmission selector lever to position P or N. 2. Start the engine. If the engine does not start within 10 seconds, wait for a short period and try again. Flooded Engine If the engine does not start after three attempts, wait 10 seconds and follow the flooded engine procedure. 1. Fully depress the clutch pedal. 2. Fully depress the accelerator pedal and hold it there. 101 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Starting and Stopping the Engine If you have difficulty starting the engine when the temperature is below -13°F (-25°C), press the accelerator pedal to the mid-way point of its travel and try again. Note: Do not touch the accelerator pedal. Note: You can only operate the starter for a limited period of time, for example 10 seconds. The number of start attempts is limited to approximately six. If you exceed this limit, the system will not allow you to try again until a period of time has elapsed, for example 30 minutes. Note: When the temperature is below 5°F (-15°C), you may need to crank the engine for up to 10 seconds. Note: Releasing the clutch pedal while the engine is starting will stop the engine cranking and return to ignition on. Note: You can only operate the starter for a limited period of time. Note: After a limited number of attempts to start your engine, the system will not allow you to try again until a period of time has elapsed, for example 30 minutes. Flooded Engine 1. Move the transmission selector lever to position P or N. 2. Fully depress the accelerator pedal and hold it there. 3. Start the engine. Failure to Start If the engine does not crank when the clutch pedal has been fully depressed and the ignition key is turned to position III. If the engine does not start, repeat the cold or hot engine procedure. 1. Fully depress the clutch and brake pedals. 2. Turn the key to position III until the engine has started. Engine Idle Speed after Starting The speed at which the engine idles immediately after starting is optimized to minimize vehicle emissions and maximize cabin comfort and fuel economy. DIESEL PARTICULATE FILTER The filter forms part of the emissions reduction system on your vehicle. It filters harmful diesel particulates (soot) from the exhaust gas. The idle speed will vary depending on certain factors. These include vehicle component and ambient temperatures as well as electrical and climate system demands. Regeneration WARNING STARTING A DIESEL ENGINE Do not park or idle your vehicle over dry leaves, dry grass or other combustible materials. The regeneration process creates very high exhaust gas temperatures and the exhaust will radiate a considerable amount of heat during and after regeneration and after you have switched the engine off. This is a potential fire hazard. Cold or Hot Engine 1. Switch the ignition on and wait until the glow plug indicator goes off. 2. Fully depress the clutch pedal. 3. Start the engine. Note: Avoid running out of fuel. 102 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Starting and Stopping the Engine Note: During regeneration at low speed or engine idle, you may smell a hot metallic odor and could notice a clicking metallic sound. This is due to the high temperatures reached during regeneration and is normal. SWITCHING OFF THE ENGINE Note: Changes in the engine or exhaust sound may be heard during the regeneration process. Note: After you have switched your engine off the fans may continue to run for a short period of time. Do not switch the engine off when it is running at high speed. If you do, the turbocharger will continue running after the engine oil pressure has dropped to zero. This will lead to premature turbocharger bearing wear. The diesel particulate filter on your vehicle requires periodic regeneration to maintain its correct function. Your vehicle will carry out this process automatically. Release the accelerator pedal. Wait until the engine has reached idle speed and then switch it off. Vehicles With a Turbocharger WARNING If your journeys meet one of the following conditions: • You drive only short distances. • You frequently switch the ignition on and off. • Your journeys contain a high level of acceleration and deceleration. ENGINE BLOCK HEATER WARNINGS Failure to follow engine block heater instructions could result in property damage or serious personal injury. Do not use your heater with ungrounded electrical systems or two-pronged adapters. There is a risk of electrical shock. You must carry out occasional trips with the following conditions to assist the regeneration process: • Drive your vehicle in more favorable conditions, which you will find at higher vehicle speeds in normal driving, on a main road or freeway for a minimum of 20 minutes. This drive may include short stops that will not affect the regeneration process. • Avoid prolonged idling and always observe speed limits and road conditions. • Do not switch the ignition off. • Select a suitable gear to ideally maintain engine speed between 1500 and 3000 RPM. Note: The heater is most effective when outdoor temperatures are below 0°F (-18°C). The heater acts as a starting aid by warming the engine coolant. This allows the climate control system to respond quickly. The equipment includes a heater element (installed in the engine block) and a wire harness. You can connect the system to a grounded 220 volt AC electrical source. 103 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Starting and Stopping the Engine We recommend that you do the following for a safe and correct operation: • Use an extension cord suitable for use outdoors and in cold temperatures. It should be clearly marked that it is suitable for use with outdoor appliances. Do not use an indoor extension cord outdoors. This could result in an electric shock or become a fire hazard. • Use as short an extension cord as possible. • Do not use multiple extension cords. • Make sure that when in operation, the extension cord plug and heater cord plug connections are free and clear of water. This could cause an electric shock or fire. • Make sure your vehicle is parked in a clean area, clear of combustibles. • Make sure the heater, heater cord and extension cord are firmly connected. • Check for heat anywhere in the electrical hookup once the system has been operating for approximately 30 minutes. • Make sure the system is unplugged and properly stowed before driving your vehicle. Make sure the protective cover seals the prongs of the block heater cord plug when not in use. • Make sure the heater system is checked for proper operation before winter. The heater uses 0.4 to 1.0 kilowatt-hours of energy per hour of use. The system does not have a thermostat. It achieves maximum temperature after approximately three hours of operation. Using the heater longer than three hours does not improve system performance and unnecessarily uses electricity. Using the Engine Block Heater Make sure the receptacle terminals are clean and dry prior to use. Clean them with a dry cloth if necessary. 104 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Unique Driving Characteristics AUTO-START-STOP Note: For vehicles with auto-start-stop, the battery requirement is different. It must be replaced by one of exactly the same specification as the original. Note: When the auto-start-stop indicator flashes amber, shift into neutral or press the clutch pedal. Note: If the system detects a malfunction, it will switch off. Have your vehicle checked by an authorized dealer. The system reduces fuel consumption and CO2 emissions by shutting down the engine when your vehicle is idling, for example at traffic lights. The engine will automatically restart when you press the clutch pedal or when required by a vehicle system, for example to recharge the battery. Note: When you switch the system off, the switch will illuminate. Note: The system automatically turns on every time you switch the ignition on. To switch the system off, press the switch in the instrument panel. The system will only be switched off for the current ignition cycle. To turn it on, press the switch again. For item location: See Instrument Panel Overview (page 15). To obtain maximum benefit from the system, move the transmission lever to neutral and release the clutch pedal during any stop of longer than three seconds. Using Auto-Start-Stop To Stop the Engine WARNINGS The engine may restart automatically if required by the system. 1. 2. 3. 4. Switch the ignition off before opening the hood or carrying out any maintenance. Stop your vehicle. Shift into neutral. Release the clutch pedal. Release the accelerator pedal. The system may not shut down the engine under certain conditions, for example: • To maintain the interior climate. • Low battery voltage. • The outside temperature is too low or too high. • The driver door has been opened. • Low engine operating temperature. • Low brake system vacuum. • If a road speed of 3 mph (5 km/h) has not been exceeded. • The driver safety belt has not been fastened. Always switch the ignition off before leaving your vehicle, as the system may have shut down the engine but the ignition will still be live. Note: The system only operates when the engine is warm and the outside temperature is within the operating temperature limits of the system. Note: If you stall the engine, and then press the clutch pedal within a short period of time, the system will automatically restart the engine. Note: The auto-start-stop indicator will illuminate green when the engine shuts down. See Warning Lamps and Indicators (page 62). To Re-Start the Engine Note: The transmission must be in neutral. 105 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Unique Driving Characteristics Press the clutch pedal. The system may automatically restart the engine under certain conditions, for example: • Low battery voltage. • To maintain the interior climate. 106 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Fuel and Refueling • SAFETY PRECAUTIONS WARNINGS Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door (Easy Fuel capless fuel system), do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. • Automotive fuels can cause serious injury or death if misused or mishandled. • The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an ungrounded fuel container. • Fuel ethanol and gasoline may contain benzene, which is a cancer-causing agent. When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke or use a cell phone while refueling. Fuel vapor is extremely hazardous under certain conditions. Avoid inhaling excess fumes. • Observe the following guidelines when handling automotive fuel: • • Extinguish all smoking materials and any open flames before refueling your vehicle. Always turn off the vehicle before refueling. Automotive fuels can be harmful or fatal if swallowed. Fuel such as gasoline is highly toxic and if swallowed can cause death or permanent injury. If fuel is swallowed, call a physician immediately, even if no symptoms are immediately apparent. The toxic effects of fuel may not be visible for hours. Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury. Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury. Fuels can also be harmful if absorbed through the skin. If fuel is splashed on the skin, clothing or both, promptly remove contaminated clothing and wash skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation. Be particularly careful if you are taking “Antabuse” or other forms of disulfiram for the treatment of alcoholism. Breathing gasoline vapors, or skin contact could cause an adverse reaction. In sensitive individuals, serious personal injury or sickness may result. If fuel is splashed on the skin, promptly wash skin thoroughly with soap and water. Consult a physician immediately if you experience an adverse reaction. 107 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Fuel and Refueling FUEL QUALITY - GASOLINE WARNINGS Use diesel that meets the specification defined by EN 590 or the relevant national specification. WARNINGS Do not mix gasoline with oil, diesel or other liquids. This could cause a chemical reaction. Note: We recommend that you use only high quality fuel. Do not use leaded gasoline or gasoline with additives containing other metallic compounds (e.g. manganese-based). They could damage the emission system. Note: We do not recommend the use of additional additives or other engine treatments for normal vehicle use. Note: We do not recommend the use of additional additives to prevent fuel waxing. Note: We recommend that you use only high quality fuel. Long-Term Storage Note: We do not recommend the use of additional additives or other engine treatments for normal vehicle use. Most diesel fuels contain biodiesel. We recommend that you fill the fuel tank with fuel that does not contain biodiesel if you intend to store your vehicle for more than two months. Alternatively, we recommend that you seek advice from your dealer. Use minimum 95 octane unleaded gasoline that meets the specification defined by EN 228 or the equivalent national specification. RUNNING OUT OF FUEL Your vehicle is suitable for use with ethanol blends up to 10% (E5 and E10). Avoid running out of fuel because this situation may have an adverse effect on powertrain components. Long-Term Storage Most gasoline contains ethanol. We recommend that you fill the fuel tank with fuel that does not contain ethanol if you intend to store your vehicle for more than two months. Alternatively, we recommend that you seek advice from an authorized dealer. If you have run out of fuel: • FUEL QUALITY - DIESEL • WARNINGS Do not mix diesel with oil, gasoline or other liquids. This could cause a chemical reaction. You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine. On restarting, cranking time will take a few seconds longer than normal. With keyless ignition, just start the engine. Crank time will be longer than usual. Normally, adding 1 gallon (4.6 liters) of fuel is enough to restart the engine. If your vehicle is out of fuel and on a steep grade, more fuel may be required. Do not add kerosene, paraffin or gasoline to diesel. This could cause damage to the fuel system. 108 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Fuel and Refueling Refilling With a Portable Fuel Container 1. Locate the plastic funnel in the glove box. 2. Slowly insert the funnel into the capless fuel system. 3. Fill your vehicle with fuel from the portable fuel container. 4. When done, clean the funnel or properly dispose of it. Extra funnels can be purchased from your authorized dealer if you choose to dispose of the funnel. WARNINGS Do not insert the nozzle of portable fuel containers or aftermarket funnels into the capless fuel system. This could damage the fuel system and its seal, and may cause fuel to run onto the ground instead of filling the tank, which could result in serious personal injury. Do not try to pry open or push open the capless fuel system with foreign objects. This could damage the fuel system and its seal and cause injury to you or others. CATALYTIC CONVERTER WARNING Do not park or idle your vehicle over dry leaves, dry grass or other combustible materials. The exhaust will radiate a considerable amount of heat during use, and after you have switched the engine off. This is a potential fire hazard. When filling your vehicle's fuel tank from a portable fuel container, use the funnel included with your vehicle. Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container: • • • • Place approved fuel container on the ground. Do not fill a fuel container while it is in the vehicle (including the cargo area). Keep the fuel pump nozzle in contact with the fuel container while filling. Do not use a device that would hold the fuel pump handle in the fill position. Driving with a Catalytic Converter WARNINGS Avoid running out of fuel. Do not crank the engine for long periods. Do not run the engine when a spark plug lead is disconnected. Do not push-start or tow-start your vehicle. Use booster cables. See Jump Starting the Vehicle (page 144). Do not switch the ignition off when driving. 109 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Fuel and Refueling REFUELING WARNINGS Do not attempt to start the engine if you have filled the fuel tank with the incorrect fuel. This could damage the engine. Have your vehicle checked by an authorized dealer immediately. Do not use any kind of flames or heat near the fuel system. The fuel system is under pressure. There is a risk of injury if the fuel system is leaking. 1. If you use a high pressure spray to wash your vehicle, only spray the fuel filler flap briefly from a distance not less than 8 inches (200 millimeters). Pull the flap to open it. Open the flap fully until it engages. We recommend that you wait at least 10 seconds before removing the fuel nozzle to allow any residual fuel to drain into the fuel tank. Stop refueling after the fuel nozzle stops the second time. Additional fuel will fill the expansion space in the fuel tank which could lead to fuel overflowing. Fuel spillage could be hazardous to other road users. Do not remove the fuel nozzle from its fully inserted position during the entire refueling process. Note: Your vehicle does not have a fuel filler cap. Note: When you insert the correct size fuel nozzle, a spring loaded inhibitor will open. This helps to avoid filling up with the incorrect fuel. Note: It is not possible to fully open the sliding door when the fuel filler flap is open. 2. Insert the fuel nozzle up to and including the first notch on the fuel nozzle A. Keep it resting on the cover of the fuel pipe opening. 110 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Fuel and Refueling Filling a Fuel Container Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container: • • • • 3. Hold the fuel nozzle in position B during refueling. Holding the fuel nozzle in position A can affect the flow of fuel and shut off the fuel nozzle before the fuel tank is full. Place approved fuel container on the ground. Do not fill a fuel container while it is in the vehicle (including the cargo area). Keep the fuel pump nozzle in contact with the fuel container while filling. Do not use a device that would hold the fuel pump handle in the fill position. FUEL CONSUMPTION We derive CO2 and fuel consumption figures in laboratory tests according to Regulation (EC) 715/2007 or CR (EC) 692/2008 and subsequent amendments. They are intended as a comparison between makes and models of vehicles. They are not intended to represent the real world fuel consumption you may get from your vehicle. Real world fuel consumption is governed by many factors, for example driving style, high speed driving, stop-start driving, air conditioning usage, the accessories fitted, payload and towing. 4. Operate the fuel nozzle within the area shown. The advertised capacity is the indicated capacity and the empty reserve combined. Indicated capacity is the difference in the amount of fuel in the fuel tank and when the fuel gauge indicates empty. Empty reserve is the amount of fuel in the fuel tank after the fuel gauge indicates empty. 5. Slightly raise the fuel nozzle to remove it. 111 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Fuel and Refueling Note: The amount of fuel in the empty reserve varies and should not be relied upon to increase driving range. When refueling your vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity due to the empty reserve still present in the fuel tank. 1. 2. 3. 4. Filling the Fuel Tank 5. For consistent results when refueling: • • Switch the ignition off. Allow no more than two automatic shut-offs when refueling. Fill the fuel tank completely and record the initial odometer reading. Each time you fill the fuel tank, record the amount of fuel added. After at least three fill ups, fill the fuel tank and record the current odometer reading. Subtract your initial odometer reading from the current odometer reading. Calculate fuel economy by dividing miles traveled by gallons used (For Metric: Multiply liters used by 100, then divide by kilometers traveled). Keep a record for at least one month and record the type of driving (city or freeway). This provides an accurate estimate of your vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter show how temperature impacts fuel economy. In general, your vehicle will use more fuel in cold temperatures. Results are most accurate when the refueling method is consistent. Calculating Fuel Economy Do not measure fuel economy during the first 1000 mi (1,600 km) of driving (this is the engine break-in period). A more accurate measurement is obtained after 2500 mi (4,000 km). Also, fuel expense, frequency of fill ups or fuel gauge readings are not accurate ways to measure fuel economy. FUEL CONSUMPTION FIGURES - 1.0L ECOBOOST (74KW/100PS) Fuel Consumption Figures Variant All Urban Extra-Urban Combined CO2 Emissions MPG (L/100 km) MPG (L/100 km) MPG (L/100 km) g/km 44.1 (6.4) 55.4 (5.1) 50.4 (5.6) 129 112 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Fuel and Refueling FUEL CONSUMPTION FIGURES - 1.6L ECOBOOST (110KW/150PS) - SIGMA Fuel Consumption Figures Variant All Urban Extra-Urban Combined CO2 Emissions MPG (L/100 km) MPG (L/100 km) MPG (L/100 km) g/km 25.9 (10.9) 44.8 (6.3) 35.3 (8) 184 FUEL CONSUMPTION FIGURES - 1.6L DURATORQ-TDCI (55KW/ 75PS)/1.6L DURATORQ-TDCI (70KW/95PS) (TZ) Fuel Consumption Figures Vehicles without: Auto-Start-Stop Variant Urban Extra-Urban Combined CO2 Emissions MPG (L/100 km) MPG (L/100 km) MPG (L/100 km) g/km 50.4 (5.6) 61.4 (4.6) 56.5 (5) 130 Urban Extra-Urban Combined CO2 Emissions MPG (L/100 km) MPG (L/100 km) MPG (L/100 km) g/km Vehicles with: Short Wheel Base 61.4 (4.6) 76.3 (3.7) 70.6 (4) 120 Vehicles with: Long Wheel Base 61.4 (4.6) 76.3 (3.7) 68.9 (4.1) 121 All Vehicles with: Auto-Start-Stop Variant 113 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Fuel and Refueling FUEL CONSUMPTION FIGURES - 1.6L DURATORQ-TDCI (70KW/ 95PS) (TZ), TREND ECOLITE Fuel Consumption Figures Vehicles without: Speed Limiter Variant All Urban Extra-Urban Combined CO2 Emissions MPG (L/100 km) MPG (L/100 km) MPG (L/100 km) g/km 57.6 (4.9) 64.2 (4.4) 61.4 (4.6) 119 Urban Extra-Urban Combined CO2 Emissions MPG (L/100 km) MPG (L/100 km) MPG (L/100 km) g/km 57.6 (4.9) 68.9 (4.1) 64.2 (4.4) 115 Vehicles with: Speed Limiter Variant All FUEL CONSUMPTION FIGURES - 1.6L DURATORQ-TDCI (85KW/ 115PS) Fuel Consumption Figures Variant All Urban Extra-Urban Combined CO2 Emissions MPG (L/100 km) MPG (L/100 km) MPG (L/100 km) g/km 50.4 (5.6) 61.4 (4.6) 58.8 (4.8) 130 114 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Transmission Selector Lever Positions MANUAL TRANSMISSION - 6SPEED MANUAL TRANSMISSION Selecting Reverse Gear Do not engage reverse gear when your vehicle is moving. This can cause damage to the transmission. Raise the collar when you select reverse gear. MANUAL TRANSMISSION - 5SPEED MANUAL TRANSMISSION P Park R Reverse N Neutral D Drive S Sport mode and manual shifting + Manual shift up - Manual shift down WARNING Apply the brakes before shifting the gearshift lever to a forward or reverse gear. Keep the brakes applied until you are ready to move off. Selecting Reverse Gear Do not engage reverse gear when your vehicle is moving. This can cause damage to the transmission. Press the button on the front of the gearshift lever to shift to each position. AUTOMATIC TRANSMISSION The gearshift lever position will be shown in the instrument cluster display. WARNING Park (P) Always set the parking brake fully and make sure you shift the gearshift lever to park (P). Switch the ignition off and remove the key whenever you leave your vehicle. WARNINGS Shift the gearshift lever to park (P) only when your vehicle is stationary. 115 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Transmission Drive (D) mode also provides a kickdown function. See Kickdown. WARNINGS Apply the parking brake and shift the gearshift lever to park (P) before leaving your vehicle. Make sure that the gearshift lever is latched in position. Note: A shift will occur only when your vehicle speed and the engine speed are appropriate. Note: You may temporarily override the current gear selected using the + or buttons. In this position, power is not transmitted to the driven wheels and the transmission is locked. You can start the engine with the gearshift lever in this position. Sport Mode and Manual Shifting Note: A warning tone sounds if you open the driver door and you have not shifted the gearshift lever to park (P). Sport Mode (S) Switch on sport mode by shifting the gearshift lever to Sport (S). Sport mode will remain on until either you shift manually up or down the gears using the + or - buttons or shift the gearshift lever to drive (D). Reverse (R) WARNINGS Shift the gearshift lever to reverse (R) only when your vehicle is stationary and the engine is at idle speed. Note: In sport mode the transmission operates as normal but gears are selected more quickly and at higher engine speeds. Always come to a complete stop before shifting the gearshift lever out of reverse (R). Manual Shifting WARNING Do not hold the + or - buttons permanently in. Shift the gearshift lever to reverse (R) to allow your vehicle to move backward. Neutral (N) Press the - button to shift down and press the + button to shift up. In this position, power is not transmitted to the driven wheels but the transmission is not locked. You can start the engine with the gearshift lever in this position. Gears may be skipped by pressing the buttons repeatedly at short intervals. Manual mode also provides a kickdown function. See Kickdown. Drive (D) Note: The transmission will automatically downshift when the engine speed is too low. Shift the gearshift lever to drive (D) to allow your vehicle to move forward and shift automatically through the forward gears. Hints on Driving with an Automatic Transmission The transmission will shift to the appropriate gear for optimum performance based on ambient temperature, road gradient, vehicle load and your input. WARNING Do not idle the engine for long periods of time in drive (D) with the brakes applied. 116 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Transmission Emergency Park Position Release Lever Moving Off 1. Press the brake pedal. 2. Shift the gearshift lever to drive (D), reverse (R) or sport (S). 3. Release the parking brake. 4. Release the brake pedal and press the accelerator pedal. WARNINGS Do not drive your vehicle until you verify that the brake lamps are working. This procedure requires you to shift the gearshift lever out of park (P) causing your vehicle to roll. Make sure you fully set the parking brake before attempting to release the gearshift lever. Stopping 1. Release the accelerator pedal and press the brake pedal. 2. Apply the parking brake. 3. Shift the gearshift lever to neutral (N) or park (P). If you release the parking brake and the brake warning lamp remains illuminated, the brakes may not be working correctly. The system has detected a fault that requires service. Kickdown Press the accelerator pedal fully with the gearshift lever in the drive (D) position to shift to the next lowest gear for optimum performance. Release the accelerator pedal when you no longer require kickdown. In the event of an electrical malfunction or if the vehicle battery has no charge, use the following procedure to shift the gearshift lever from the park (P) position. 1. Apply the parking brake and switch the ignition off. If Your Vehicle Gets Stuck In Mud or Snow If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. Note: Do not rock your vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Note: Do not rock your vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. 2. Using a screwdriver, remove the gearshift lever housing cover. 117 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Transmission 3. Locate the white lever, situated on the left hand side of the gearshift lever. 4. Move the white lever toward the rear of the vehicle and move the gearshift lever out of park (P) and into neutral (N). 5. Replace the gearshift lever housing cover, apply the brake pedal, switch the ignition on and release the parking brake. Note: See an authorized dealer as soon as possible. 118 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Brakes Brake Assist GENERAL INFORMATION Brake assist detects when you brake heavily by measuring the rate at which you press the brake pedal. It provides maximum braking efficiency as long as you press the pedal. Brake assist can reduce stopping distances in critical situations. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Anti-lock Brake System This system helps you maintain steering control and vehicle stability during emergency stops by keeping the brakes from locking. HINTS ON DRIVING WITH ANTI-LOCK BRAKES Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out. If your vehicle has continuous vibration or shudder in the steering wheel while braking, have your vehicle checked by an authorized dealer. Note: When the system is operating, the brake pedal will pulse and may travel further. Maintain pressure on the brake pedal. You may also hear a noise from the system. This is normal. The anti-lock braking system will not eliminate the risks when: • you drive too closely to the vehicle in front of you • your vehicle is hydroplaning • you take corners too fast • the road surface is poor. Note: Brake dust may accumulate on the wheels, even under normal driving conditions. Some dust is inevitable as the brakes wear. See Cleaning the Alloy Wheels (page 183). Note: Depending upon certain laws and regulations, the brake lamps may flash during heavy braking. Following this your hazard warning flashers may also flash when your vehicle comes to a stop. PARKING BRAKE Note: If you park your vehicle on a hill and facing uphill turn the steering wheel away from the curb. Wet brakes result in reduced braking efficiency. Gently press the brake pedal a few times when driving from a car wash or standing water to dry the brakes. Note: If you park your vehicle on a hill and facing downhill turn the steering wheel toward the curb. Note: Do not press the release button while pulling the lever up. To apply the parking brake: 119 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Brakes 1. Press the foot brake pedal firmly. 2. Pull the parking brake lever up to its fullest extent. When the system is active, your vehicle will remain stationary on the slope for two to three seconds after you release the brake pedal. This allows time to move your foot from the brake to the accelerator pedal. The brakes are released automatically once the engine has developed sufficient drive to prevent your vehicle from rolling down the slope. This is an advantage when pulling away on a slope, for example from a car park ramp, traffic lights or when reversing uphill into a parking space. To release the parking brake: 1. Press the brake pedal firmly. 2. Pull the lever up slightly. 3. Press the release button and push the lever down. HILL START ASSIST AUTOMATIC TRANSMISSION The system will turn on automatically on any slope which can result in significant vehicle rollback. WARNINGS The system does not replace the parking brake. When you leave your vehicle, always apply the parking brake. Failure to leave your vehicle securely parked may lead to a crash or injury. See Parking Brake (page 119). Using Hill Start Assist 1. Press the brake pedal to bring your vehicle to a complete standstill. Keep the brake pedal pressed. 2. If the sensors detect that your vehicle is on a slope, the system will activate automatically. 3. When you remove your foot from the brake pedal, your vehicle will remain on the slope without rolling away for approximately two to three seconds. This hold time will automatically be extended if you are in the process of driving off. 4. Drive off in the normal manner. The brakes will be released automatically. You must remain in your vehicle once the system activates. Failure to follow this warning could result in serious personal injury or death. During all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death. The system will turn off if a malfunction is apparent or if you rev the engine excessively. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death. HILL START ASSIST - MANUAL TRANSMISSION WARNINGS The system does not replace the parking brake. When you leave your vehicle, always apply the parking brake. Failure to leave your vehicle securely parked may lead to a crash or injury. See Parking Brake (page 119). The system makes it easier to pull away when your vehicle is on a slope without the need to use the parking brake. 120 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Brakes WARNINGS You must remain in your vehicle when the system turns on. At all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death. 4. Drive off in the normal manner. The brakes will be released automatically. The system will turn off if a malfunction is apparent or if you rev the engine excessively. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death. The system will remain on or off depending on how it was last set. Switching the System On and Off Your vehicle comes with this feature already enabled. If required, you can switch this feature off using the information display. See General Information (page 66). The system makes it easier to pull away when your vehicle is on a slope without the need to use the parking brake. When the system is active, your vehicle will remain stationary on the slope for two to three seconds after you release the brake pedal. This allows time to move your foot from the brake to the accelerator pedal. The brakes are released automatically once the engine has developed sufficient drive to prevent your vehicle from rolling down the slope. This is an advantage when pulling away on a slope, for example from a car park ramp, traffic lights or when reversing uphill into a parking space. Using Hill Start Assist 1. Press the brake pedal to bring your vehicle to a complete standstill. Keep the brake pedal pressed. 2. If the sensors detect that your vehicle is on a slope, the system will activate automatically. 3. When you remove your foot from the brake pedal, your vehicle will remain on the slope without rolling away for about two to three seconds. This hold time will automatically be extended if you are in the process of driving off. 121 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Traction Control PRINCIPLE OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction. USING TRACTION CONTROL The system automatically turns on each time you switch the ignition on. Switching the System Off and On Using the Information Display Controls Your vehicle comes with this feature already enabled. If required, you can switch this feature off using the information display controls. When you switch the system off, stability control remains fully active. Switching the System Off Using a Switch (If Equipped) The switch is located in the instrument panel. Press the switch. You will see a message in conjunction with an illuminated icon in the display. Press the switch again to return the system to normal mode. When you switch the system off, stability control remains fully active. 122 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Stability Control PRINCIPLE OF OPERATION Stability Control Warning Lamp Electronic Stability Program While driving, it flashes when the system is operating. See Warning Lamps and Indicators (page 62). WARNING The system does not relieve you of your responsibility to drive with due care and attention. Failure to do so could result in loss of vehicle control, personal injury or death. USING STABILITY CONTROL The system automatically turns on each time you switch the ignition on. Switching the System Off and On Using the Information Display Controls Your vehicle comes with this feature already enabled. If required, you can switch this feature off using the information display. See General Information (page 66). Stability control will remain on even when you have switched the traction control off. Switching the System Off Using a Switch (If Equipped) The switch is located in the instrument panel. A Without ESP B With ESP Press the switch. You will see a message in conjunction with an illuminated icon in the display. Press the switch again to return the system to normal mode. Stability control will remain on even when you have switched the traction control off. The system supports stability when your vehicle starts to slide away from your intended path. The system performs this by braking individual wheels and reducing engine torque as required. The system also provides an enhanced traction control function by reducing engine torque if the wheels spin when you accelerate. This improves your ability to pull away on slippery roads or loose surfaces, and improves comfort by limiting wheel spin in hairpin bends. 123 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Parking Aids Note: The outer sensors may detect the side walls of a garage. If the distance between the outer sensors and the side wall remains constant for three seconds, the alert will turn off. As you continue the inner sensors will detect objects directly behind your vehicle. PRINCIPLE OF OPERATION WARNINGS The system does not relieve you of your responsibility to drive with due care and attention. If your vehicles has a non-Ford approved trailer tow module the system may not correctly detect objects. PARKING AID WARNINGS Sensing is only an aid to detect some objects when moving forward or backward at low speeds. Traffic control systems, inclement weather or an external motor and fan can affect the sensors; this may include reduced performance or false activation. To help avoid personal injury you must read and understand the limitations of the system detailed in this section. The sensors may not detect objects in heavy rain or other conditions that cause disruptive reflections. The sensors may not detect objects with surfaces that absorb ultrasonic waves. The system does not detect objects that are moving away from your vehicle. They will only be detected shortly after they start to move toward your vehicle. The parking aid system may not prevent contact with small or moving objects that are close to the ground. The parking aid system gives an audible warning when it detects a large object helping to avoid damage to your vehicle. To help avoid personal injury you must take care when using the parking aid system. Take particular care when reversing with a tow ball arm or a rear fitted accessory. For example, a bicycle carrier. The rear parking aid will only indicate the approximate distance from the rear bumper to an object. If you use a high pressure spray to wash your vehicle, only spray the sensors briefly from a distance not less than eight inches (20 centimeters). Note: Some add-on equipment can cause reduced performance or false activation. For example, large trailer hitches, bike or surfboard racks. Note: If your vehicle has a tow ball arm, the system is turned off automatically when trailer lamps (or lighting boards) are connected to the 13-pin socket through a Ford approved trailer tow module. Note: The parking aid system sensors must be kept clean and free from snow or ice to avoid reduced performance or false activation. Do not clean the sensors with sharp objects. Note: Keep the sensors free from dirt, ice or snow. Do not clean with sharp objects. Note: If the parking aid sensors are misaligned due to vehicle bumper damage it will cause reduced performance or false activation. Note: The system may emit false alerts if it detects a signal using the same frequency as the sensors or if your vehicle is fully loaded. 124 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Parking Aids The parking aid system gives an audible warning and reduces the radio volume when it detects a large object within a limited range of your vehicle’s bumpers. The system detects large objects when you move the transmission selector lever to R (reverse): • and your vehicle is moving toward the object at a speed of less than 3 mph (5 km/h) • and your vehicle is not moving but a moving object is approaching the rear of your vehicle at a speed of less than 3 mph (5 km/h) • and your vehicle is moving at a speed of less than 3 mph (5 km/h) and a moving object is approaching the rear of your vehicle at a speed of less than 3 mph (5 km/h). Note: When the parking aid system no longer detects a large object the radio volume will return to the previous level. Rear Sensing System The rear parking aid sensors turn on automatically when you move the transmission selector lever to R (reverse) and your vehicle is moving at a speed of less than 3 mph (5 km/h). Moving your vehicle closer to a large object will increase the audible warning repeat rate. When the object is less than 12 inches (30 centimeters) from the center of your vehicle’s rear bumper the audible warning will sound continuously. If the object is more than 12 inches (30 centimeters) from the side of your vehicle’s rear bumper the audible warning will sound for three seconds. If the object is less than 12 inches (30 centimeters) from the side of your vehicle’s rear bumper the audible warning will sound continuously. A Move the transmission selector lever from R (reverse) or press the parking aid button to switch the system off. If a fault is present in the system, a warning message appears in the information display and does not allow you to switch the system on. Front and Rear Sensing System The front and rear parking aid sensors turn on automatically when you move the transmission selector lever to R (reverse), D (drive) or L (low) and your vehicle is moving at a speed of less than 7 mph (12 km/h). The rear parking aid sensor coverage area is up to 72 inches (183 centimeters) from the center of your vehicle’s rear bumper. There is a decreased coverage area at the outer corners. 125 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Parking Aids • • A The front parking aid sensor coverage area is up to 31 inches (80 centimeters) from the center of your vehicle’s front bumper and up to 14 inches (35 centimeters) to the side of your vehicle’s front bumper. The rear parking aid sensor coverage area is up to 72 inches (183 centimeters) from the center of your vehicle’s rear bumper. There is a decreased coverage area at the outer corners. • The parking aid system prioritises audible warnings based on large objects that are the closest to your vehicle’s front or rear bumper. For example, if an object is 24 inches (60 centimeters) from your vehicle’s front bumper and at the same time, an object is only 16 inches (40 centimeters) from your vehicle’s rear bumper, you will hear the lower-pitched tone from the rear audio system speakers. You will hear an alternating audible warning from the front and rear audio system speakers if large objects are less than 12 inches (30 centimeters) from your vehicle’s front and rear bumpers. If the object is more than 12 inches (30 centimeters) from the side of your vehicle’s bumper area the audible warning will sound for three seconds. If the object is less than 12 inches (30 centimeters) from the side of your vehicle’s bumper area the audible warning will sound continuously. Move the transmission selector lever from R (reverse), D (drive), L (low) or move away from large objects as you drive off, or press the parking aid button to switch the system off. For item location: See At a Glance (page 12). If a fault is present in the system, a warning message appears in the information display and does not allow you to switch the system on. Audible warnings will sound when large objects are within the sensor coverage areas of either bumper in the following manner: • You will hear a high-pitched tone from the front audio system speakers when large objects are within the sensor coverage area of your vehicle’s front bumper. Moving your vehicle closer to a large object will increase the audible warning repeat rate. • You will hear a lower-pitched tone from the rear audio system speakers when large objects are within the sensor coverage area of your vehicle’s rear bumper. Moving your vehicle closer to a large object will increase the audible warning repeat rate. REAR VIEW CAMERA WARNINGS The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage. 126 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Parking Aids Using the Display WARNINGS The camera may not detect objects that are very close to your vehicle. WARNINGS Objects in the display are closer than they appear. Back up as slow as possible since higher speeds might limit your reaction time to stop the vehicle. Objects above the camera may not be visible. Check the area behind your vehicle when necessary. Note: The operation of the camera may vary depending on the ambient temperature, vehicle and road conditions. Distance markers are only a guide and are calculated for unloaded vehicles on an even road surface. The lines show a projected vehicle path and the approximate distance from the rear bumper to an object. The camera is located on the liftgate. Switching the Rear View Camera On Switch the ignition and the audio unit on. Move the transmission selector lever to reverse (R). You will see the image in the audio unit or the interior mirror. The camera may not operate correctly in the following conditions: • Dark areas. • Intense light areas. • If there is a sudden change to the ambient temperature. • If the camera is wet. • If the camera is obstructed. 127 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Parking Aids Note: When reversing with a trailer the camera will show the direction of your vehicle and not the direction of the trailer. Note: When reversing with a trailer the screen does not display the lines. Switching the Rear View Camera Off The image does not display when you move the gearshift lever into Park (P). Vehicles With Rear View Camera Delay The display will automatically switch off after disengaging reverse gear (R). The system will automatically switch off when your vehicle speed is above 5.0 mph (8 km/h). Note: Depending upon which type of multimedia display you have, the rear view camera delay is always on, it cannot be switched off. Note: The interior mirror does not have the rear view camera delay feature. Vehicles with Parking Aid (If Equipped) The display will show a colored distance bar. This indicates the approximate distance from the rear bumper to an object. These are color coded as follows: • Red - Zone • Amber - Zone • Green - Zone A Red - Zone B Amber - Zone C Green - Zone D Black - center line of the projected vehicle path 128 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Cruise Control Switching Cruise Control On PRINCIPLE OF OPERATION Press and release ON. Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. You can use cruise control when your vehicle speed is greater than 20 mph (30 km/h). The indicator will display in the instrument cluster. Setting a Speed 1. Accelerate to the desired speed. 2. Press and release SET+. 3. Take your foot off the accelerator pedal. USING CRUISE CONTROL WARNINGS Do not use cruise control in heavy traffic, on winding roads or when the road surface is slippery. This could result in loss of vehicle control, serious injury or death. Changing the Set Speed • When you are going downhill, your vehicle speed may increase above the set speed. The system will not apply the brakes. Change down a gear to assist the system in maintaining the set speed. Failure to do so could result in loss of vehicle control, serious injury or death. • • Note: Cruise control will disengage if your vehicle speed decreases more than 10 mph (16 km/h) below your set speed while driving uphill. Press and hold SET+ or SET-. Release the control when you reach the desired speed. Press and release SET+ or SET-. The set speed will change in approximately 1 mph (2 km/h) increments. Press the accelerator or brake pedal until you reach the desired speed. Press and release SET+. Canceling the Set Speed Pull CAN toward you and release, or tap the brake pedal. The system will not erase the set speed. Resuming the Set Speed Pull RES toward you and release. Switching Cruise Control Off Note: You will erase the set speed if you switch the system off. Press and release OFF or switch the ignition off. The cruise control switches are located on the steering wheel. 129 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Driving Aids Note: The set speed limit can be intentionally exceeded for a short period of time if required, for example when overtaking. SPEED LIMITER Principle of Operation WARNING Switching the System On and Off When you are going downhill, your vehicle speed may increase above the set speed. The system will not apply the brakes but a warning will be given. Press switch B. The information display will prompt you to set a speed. Setting the Speed Limit Use the cruise control switches to alter the maximum speed setting. The system allows you to set a speed, to which your vehicle then becomes limited. The set speed will become the effective maximum speed of your vehicle, but with the option to temporarily exceed this limit if required. Press switch A or C to select your desired speed limit. The speed is displayed in the information display and stored as the set speed. Pull switch D to cancel the limiter and place it in standby mode. The information display will confirm this has been turned off by showing the set speed crossed out. Using the System The system is operated by adjustment controls mounted on the steering wheel. Pull switch D again to resume the limiter. The information display will confirm this has been turned on by showing the set speed again. Intentionally Exceeding the Set Speed Limit Depress the accelerator fully to temporarily turn the system off, this will be indicated in the information Display. The system will turn on once your vehicle speed drops below the set speed. System Warnings A Set speed increase B On and off C Set speed decrease D Cancel and resume If you exceed the set speed, a warning will flash in the information display and you will hear a warning chime. 130 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Driving Aids ACTIVE CITY STOP WARNINGS The system may not operate correctly if you replace the windshield with a non-Ford windshield. Do not carry out windshield repairs in front of the sensor. Failure to adhere to this warning may lead to an accident or injury. Principle of Operation WARNINGS You are responsible for controlling your vehicle at all times. The system does not relieve you of your responsibility to drive with due care and attention. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death. The system may not detect objects with surfaces that absorb reflections. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death. To achieve full system performance you must break in the braking system. See Breaking-In (page 140). Failure to take care may result in the loss of control of your vehicle, serious personal injury or death. The system will not operate correctly if the sensor is blocked. Keep the windshield free from obstructions, for example, bird droppings, insects, snow or ice. Failure to adhere to this warning may lead to an accident or injury. If the system applies the brakes and the engine stops the hazard warning flashers will automatically turn on. Failure to take care may lead to a crash or personal injury. When you switch the ignition on the sensor transmits a laser beam. Never look directly into the sensor. There is a risk of eye injury. The system does not react to cyclists, motorcyclists, pedestrians, animals or vehicles that are driving in a different direction. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death. The sensor is on the rear of the interior mirror. It continuously monitors conditions to decide when to intervene. The system operates at speeds below approximately 19 mph (30 km/h) by applying the brakes if it detects that a crash is likely. If the system applies the brakes a message will appear in the information display. The system does not operate during harsh acceleration or steering. Failure to take care may lead to a crash or personal injury. The system may not operate during cold or severe weather conditions. Snow, ice, heavy rain and spray can influence the system. Keep the hood free of snow and ice. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death. The system may reduce the risk of a low speed crash into another vehicle. It also helps reduce impact damage or may avoid the crash completely. Note: You must depress the brake pedal to obtain full braking force. The system may not operate when driving around sharp curves. Failure to take care may lead to a crash or personal injury. 131 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Driving Aids Switching the System Off and On Your vehicle comes with this feature already enabled. If required, you can switch this feature off using the information display controls. See General Information (page 66). Note: The system automatically turns on every time you switch the ignition on. In certain situations we recommend that you switch the system off, for example: • driving off-road when objects may cover the windshield • driving through a car wash facility. 132 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Load Carrying GENERAL INFORMATION LUGGAGE ANCHOR POINTS WARNINGS Use load securing straps to an approved standard, e.g. DIN. Make sure that you secure all loose items properly. Place luggage and other loads as low and as far forward as possible within the luggage or loadspace. Do not drive with the liftgate or rear door open. Exhaust fumes may enter your vehicle. Do not exceed the maximum front and rear axle loads for your vehicle. See Vehicle Identification Plate (page 201). Do not allow items to contact the rear windows. REAR UNDER FLOOR STORAGE Note: When loading long objects in to your vehicle, for example pipes, timber or furniture be careful not to damage the interior trim. Passenger Compartment Floor The under floor storage compartment is located behind the front passenger seat. 133 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Load Carrying Cargo Management System (If CARGO NETS Equipped) Installing the Net The system is located in the floor of the cargo area. Lift the handle to open. Adjustable Load Floor (If Equipped) 1. Push the ends of the upper bar toward each other and insert them into the retainers in the roof. Push the bar forward into the narrow section of the retainers. Vehicles with the standard size spare tire can adjust the load floor to two positions. The front of the load floor can be placed either on (for high position) or below (for low position) the ledges behind the rear seats. The rear of the load floor always sits on the two small shelves located on the liftgate trim. 134 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Load Carrying 3. Tighten the straps. Removing the Net 2. Attach the net to the luggage anchor points. See Luggage Anchor Points (page 133). 1. Release the straps. 2. Remove the net from the luggage anchor points. 3. Remove the upper bars. ROOF RACKS AND LOAD CARRIERS WARNINGS Read and follow the manufacturer’s instructions when you are fitting a roof rack. Failure to take care may lead to a crash or personal injury. When loading the roof racks, we recommend you evenly distribute the load, as well as maintain a low center of gravity. Loaded vehicles, with higher centers of gravity, may handle differently than unloaded vehicles. Take 135 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Load Carrying WARNINGS extra precautions, such as slower speeds and increased stopping distance, when driving a heavily loaded vehicle. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death. For correct roof rack system function, you must place loads directly on crossbars fitted to the roof rack side rails. When using the roof rack system, we recommend you use Ford genuine accessory crossbars designed specifically for your vehicle. Make sure that you securely fasten the load. Check the tightness of the load before driving and at each fuel stop. Note: If you use a roof rack, the fuel consumption of your vehicle will be higher and you may experience different driving characteristics. Note: Never place loads directly on the roof panel. Maximum Load Weights Do not exceed the following maximum roof rack load weights. Variant All Maximum Load lb (kg)* 165 lb (75 kg) *Evenly distribute the load on the roof rack. 136 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Towing TRAILER SWAY CONTROL You must carry the towing eye in your vehicle at all times. This feature applies your vehicle brakes at individual wheels and if necessary, reduces engine power. If the trailer begins to sway, the traction control warning lamp will flash. Front Towing Eye Stop your vehicle as soon as it is safe to do so and check for correct trailer nose weight (vertical weight on the tow ball) and trailer load distribution. See Capacities and Specifications (page 199). See Load Carrying (page 133). Note: This feature does not prevent trailer sway, but reduces it once it begins. Remove the cover and install the towing eye. Note: This feature cannot stop all trailers from swaying. Rear Towing Eye Note: In some cases, if your vehicle speed is too high, the system may turn on multiple times, gradually reducing your vehicle speed. TOWING POINTS WARNING The towing eye has a left-hand thread. Turn it counterclockwise to install it. Make sure that the towing eye is fully tightened. Failure to do so could result in the towing hook becoming loose. Remove the cover and install the towing eye. Note: If your vehicle has a tow bar, you cannot install the towing eye at the rear of your vehicle. Use the tow bar to tow other vehicles. Space is provided in the luggage compartment on the left-hand side. 137 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Towing TRANSPORTING THE VEHICLE TOWING THE VEHICLE ON FOUR WHEELS - AUTOMATIC TRANSMISSION WARNINGS You must switch the ignition on when your vehicle is being towed. Failure to follow this warning could seriously increase the risk of injury or death. You must make sure the transmission selector lever is placed in position N. Failure to follow this warning could damage the transmission and may lead to a crash or injury. The brake and steering assistance will not operate unless the engine is running. Press the brake pedal harder and allow for increased stopping distances and heavier steering. Failure to take care may lead to a crash or personal injury. Too much tension on a tow rope could cause damage to your vehicle or the vehicle that is towing. If you need to have your vehicle towed, contact a professional towing service. If you are a member of a roadside assistance program, contact your roadside assistance service provider. Emergency Towing When being towed you must use flatbed equipment, or wheel lift equipment and dollies to allow sufficient ground clearance. Do not use slingbelt lifting equipment. This can cause vehicle damage which is not covered by the vehicle warranty. You may do this under the following conditions: • Your vehicle is facing forward so that it is towed in a forward direction. • The transmission selector lever is placed in position N. If the transmission gear shift lever cannot be moved to position N, it may need to be overridden. See Automatic Transmission (page 115). • Maximum speed is 35 mph (56 km/h). • Maximum distance is 50 miles (80 kilometers). If your vehicle is disabled without access to wheel dollies, a car-hauling trailer, or a flatbed transport vehicle it can be flat-towed with all wheels on the ground. Note: All road wheels must be clear of the ground when being towed to allow sufficient ground clearance. 138 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Towing Drive off slowly and smoothly without jerking the vehicle that is being towed. Drive off slowly and smoothly without jerking the vehicle that is being towed. You must only use the towing eye that was delivered with your vehicle. See Towing Points (page 137). You must only use the towing eye that was delivered with your vehicle. See Towing Points (page 137). Tow ropes or rigid towing bars must be placed on the same side. For example; right hand rear towing point to right hand front towing point. Tow ropes or rigid towing bars must be placed on the same side. For example; right hand rear towing point to right hand front towing point. You must use a tow rope or rigid towing bar that is of the correct strength for the weight of the towing vehicle and the vehicle that is being towed. You must use a tow rope or rigid towing bar that is of the correct strength for the weight of the towing vehicle and the vehicle that is being towed. Note: Using a rigid towing bar is the safest way to tow a vehicle. The weight of the vehicle that is being towed must not exceed the weight of the towing vehicle. The weight of the vehicle that is being towed must not exceed the weight of the towing vehicle. Do not exceed 30 mph (50 km/h). See Transporting the Vehicle (page 138). TOWING THE VEHICLE ON FOUR WHEELS - MANUAL TRANSMISSION WARNINGS You must switch the ignition on when your vehicle is being towed. Failure to follow this warning could seriously increase the risk of injury or death. The brake and steering assistance will not operate unless the engine is running. Press the brake pedal harder and allow for increased stopping distances and heavier steering. Failure to take care may lead to a crash or personal injury. Too much tension on a tow rope could cause damage to your vehicle or the vehicle that is towing. When towing your vehicle you must select neutral. Failure to follow this warning could damage the transmission and may lead to a crash or injury. 139 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Driving Hints You must only drive your vehicle for a short distance if the engine overheats. The distance you can travel depends on ambient temperature, vehicle load and terrain. The engine will continue to operate with limited power for a short time. BREAKING-IN Tires WARNING New tires need to be run-in for approximately 300 miles (500 kilometers). During this time, you may experience different driving characteristics. If the engine temperature continues to rise, the fuel supply to the engine will reduce. The air conditioning will switch off and the engine cooling fan will operate continually. 1. Brakes and Clutch WARNING 2. Avoid heavy use of the brakes and clutch if possible for the first 100 miles (150 kilometers) in town and for the first 1000 miles (1500 kilometers) on freeways. 3. 4. 5. Engine WARNING Reduce your speed gradually and stop your vehicle as soon as it is safe to do so. Switch the engine off immediately to prevent severe engine damage. Wait for the engine to cool down. Check the coolant level. See Engine Coolant Check (page 167). Have your vehicle checked by an authorized dealer as soon as possible. ECONOMICAL DRIVING Avoid driving too fast during the first 1000 miles (1500 kilometers). Vary your speed frequently and change up through the gears early. Do not labor the engine. The following will help to improve fuel consumption. Tire Pressures Check your tire pressures regularly to optimize fuel economy. For best results use the economy pressures. See Technical Specifications (page 197). REDUCED ENGINE PERFORMANCE WARNING Gear Shifting Continued operation will increase the engine temperature and cause the engine to shut down completely. Use the highest drivable gear appropriate for the road conditions. Anticipation If the engine coolant temperature gauge needle moves to the upper limit position, the engine is overheating. See Gauges (page 61). Adjust your vehicle speed and the distance to other vehicles without the need for heavy braking or acceleration. 140 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Driving Hints Efficient Speed When driving in water, maintain a low speed and do not stop your vehicle. After driving through water and as soon as it is safe to do so: • Depress the brake pedal lightly to check that the brakes are functioning correctly. • Check that the horn works. • Check that your vehicle's lamps are fully operational. • Check the power assistance of the steering system. Higher speeds use more fuel. Reduce your cruising speed on open roads. Accessories Try not to add unnecessary accessories to the exterior of your vehicle. If you use a roof rack, remember to fold it down or remove it when not in use. Electrical Systems Switch off all electrical systems when not in use, for example air conditioning. Make sure you unplug any accessories from the auxiliary power points when not in use. FLOOR MATS COLD WEATHER PRECAUTIONS The functional operation of some components and systems can be affected at temperatures below -13°F (-25°C). DRIVING THROUGH WATER WARNINGS Drive through water in an emergency only and not as part of normal driving. WARNINGS Always use floor mats that are designed to fit the foot well of your vehicle, leaving the pedal area unobstructed, and which can be firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways. Engine damage can occur if water enters the air filter. In an emergency, you can drive your vehicle through water to a maximum depth of 8 inches (200 millimeters) and at a maximum speed of 6 mph (10 km/h). You must take extra care when driving through flowing water. Incorrectly fitted floor mats can cause the accelerator pedal to become stuck in the open position. This can cause loss of vehicle control. Always correctly install the floor mats to the retention posts so that they cannot slip out of position or obstruct pedal operation. 141 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Driving Hints WARNINGS Do not place unsecured floor mats or any other covering in the foot well. Do not place additional floor mats or any other covering on top of the original floor mats. This will reduce the pedal clearance and interfere with the pedal operation. Do not allow objects to fall or become trapped under the pedals of your vehicle. This can cause loss of vehicle control. Carry out regular inspections to make sure the floor mats are secure. To install the floor mats, position the floor mat eyelet over the retention post and press down to lock in position. Remove in reverse order. 142 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Roadside Emergencies HAZARD WARNING FLASHERS In the event of a moderate to severe crash, your vehicle is fitted with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. The hazard warning button is located on the instrument panel. Use it when your vehicle is creating a safety hazard for other motorists. Should the engine turn off after a crash, you may restart the engine by carrying out the following. Ignition Switch Press the button to turn on the hazard warning function, and the front and rear direction indicators will flash. 1. 2. 3. 4. Switch the ignition off. Switch the ignition to position III. Switch the ignition off. Switch the ignition on again to re-enable the fuel pump. Note: Various system checks are automatically carried out before the vehicle will restart. if your vehicle fails to restart after the third attempt, the system has detected a fault that requires service. We recommend you contact an authorized dealer. Press the button again to turn them off. Note: If used when the engine is not running, the battery will lose charge. There may be insufficient power to restart your engine. Note: Depending on applicable laws and regulations in the country for which your vehicle was originally built, the hazard warning flashers may flash if you brake heavily. Keyless Starting (If Equipped) FIRST AID KIT 1. Without applying the brake pedal, press and release the button once. 2. Press the brake pedal, and then press and release the button once. 3. Without applying the brake pedal, press and release the button once. 4. Press the brake pedal, and then press and hold the button until the engine starts. Note: Various system checks are automatically carried out before the vehicle will restart. if your vehicle fails to restart after the third attempt, the system has detected a fault that requires service. We recommend you contact an authorized dealer. Space is provided in the overhead console or lower door bins. WARNING TRIANGLE Space is provided in the overhead console or lower door bins. FUEL SHUTOFF WARNING Failure to inspect and if necessary repair fuel leaks after a crash may increase the risk of fire and serious injury. We recommend that the fuel system be inspected by an authorized dealer after any crash. 143 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Roadside Emergencies JUMP STARTING THE VEHICLE WARNINGS Do not use fuel lines, engine rocker covers or the intake manifold as grounding points. C Positive connection cable D Negative connection cable 1. Position the vehicles so that they do not touch one another. 2. Switch off the engine and any electrical equipment. 3. Connect the positive (+) terminal of vehicle B with the positive (+) terminal of vehicle A (cable C). Connect batteries with only the same nominal voltage. Always use booster cables with insulated clamps and adequate size cable. Note: Do not disconnect the battery from your vehicle’s electrical system. To Connect the Booster Cables 4. Connect the negative (-) terminal of vehicle B to the ground connection of vehicle A (cable D). WARNINGS Do not connect directly to the negative (–) terminal of the battery with low charge. Make sure that the cables are clear of any moving parts and fuel delivery system parts. To Start the Engine 1. A Vehicle with low charge battery B Booster battery vehicle Run the engine of vehicle B at a moderately high speed. 2. Start the engine of vehicle A. 3. Run both vehicles for a minimum of three minutes before disconnecting the cables. 144 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Roadside Emergencies WARNING Do not switch on the headlamps when disconnecting the cables. The peak voltage could blow the bulbs. Disconnect the cables in the reverse order. 145 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Fuses Luggage Compartment Fuse Box FUSE BOX LOCATIONS Engine Compartment Fuse Box The fuse box is located in the engine compartment. See Maintenance (page 158). Passenger Compartment Fuse Box The fuse box is located in the luggage compartment on the right-hand side. Remove the fuse box cover to gain access to the fuses. The fuse box is located below the glove box. 146 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Fuses FUSE SPECIFICATION CHART Engine Compartment Fuse Box Fuse Fuse Rating Circuits protected F1 - Not used F2 - Not used F3 - Not used F4 - Not used F5 - Not used F6 - Not used F7 40A F8 30A ** Anti-lock brake system Electronic stability program ** Stability control 147 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Fuses Fuse Fuse Rating F9 30A F10 40A F11 20A F12 30A F13 30A F14 40A F15 20A Circuits protected ** Heated rear window ** Blower motor ** Rear floor console auxiliary power point ** Powertrain control module ** Starter relay ** Heated windshield (right-hand side) ** Rear auxiliary power points 25A F16 40A F17 Charge air cooler (1.0L EcoBoost) ** Heated windshield (left-hand side) 20A ** Floor console auxiliary power point F18 20A Driver stowage bin auxiliary power point F19 5A F20 15A F21 5A F22 15A Battery monitor system 10A Power supply voltage (powertrain control module) Anti-lock brake system Stability Control * * Horn Stop lamp switch * * F23 5A Relay coils F24 25A F25 10A F26 5A F26 15A * * * * Fuel fired booster heater (van only) Power mirrors (without door control unit) Engine control relay coil feed (vehicles with a gasoline engine) Engine control relay coil feed (vehicles with a diesel engine) Transmission control (vehicles with a diesel engine) 148 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Fuses Fuse Fuse Rating F27 15A F28 5A Voltage quality module (ignition) 25A Rear power windows (without door control unit) F29 * * * 25A Circuits protected Air conditioning clutch Front power windows (without door control unit) F30 5A Ignition switch position II output F31 10A Security horn F32 15A Engine control module 10A Mass air flow solenoid Exhaust gas recirculation solenoid F33 * 10A Engine control module 15A Ignition coil pack * F34 10A * Fuel injectors F35 15A * Fuel filter heater F36 10A 5A F37 5A F38 15A F39 5A F40 5A F41 20A F42 15A F43 15A F44 15A F45 10A * Engine control module Active grille shutter Parking assist control module * * Engine control module Transmission control module * Headlamp leveling * Electronic power assist steering * Body control module * Rear window wiper * Heated front seat * Headlamp control module * Heated washer nozzle 149 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Fuses Fuse * Fuse Rating F46 40A F47 7.5A F48 * ** 25A Circuits protected Windshield wiper Heated exterior mirror (without door control unit) Body control module ** Mini fuses Cartridge fuses Relay Circuits switched R1 Charge air cooler fan (1.0L EcoBoost) R2 Horn R3 Security horn R4 Not used R5 Rear window wiper R6 Not used R7 Heated windshield R8 Accessory delay R9 Ignition R10 Starter motor R11 Air conditioning clutch R12 Cooling fan R13 Blower motor R14 Electronic engine control R15 Heated rear window R16 Ignition 150 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Fuses Passenger Compartment Fuse Box Fuse Fuse Rating F56 20A Circuits protected F57 - Not used F58 - Not used F59 5A Passive anti-theft system transceiver F60 10A Interior lamp Driver door switch pack Glove compartment lamp Fuel pump 151 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Fuses Fuse Fuse Rating Circuits protected Overhead console switch bank F61 - Not used F62 5A Autowipers Auto-dimming interior mirror Adaptive cruise control (front sensing module) F63 10A F64 - F65 10A F66 - F67 7.5A SYNC Front display interface module Global positioning system module F68 15A Electric steering column lock F69 5A Instrument panel cluster F70 - F71 10A Heating control head (manual air conditioning) Dual automatic temperature control F72 7.5A Steering wheel module F73 7.5A Data link connector Battery backup sounder F74 15A High beam headlamp Not used Liftgate release Not used Not used F75 15A Front fog lamp F76 10A Reversing lamp F77 20A Washer pump F78 5A Ignition switch Ignition switch (vehicles with keyless starting) F79 15A Audio unit DVD navigation system Touchscreen Hazard flasher switch Door lock switch F80 20A Moonroof 152 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Fuses Fuse Fuse Rating Circuits protected F81 5A F82 20A Washer pump F83 20A Central locking Radio frequency receiver Interior motion sensor F84 - F85 7.5A Not used Ignition switch F86 10A Airbag module Occupant classification system Passenger airbag deactivation indicator F87 - Not used F88 - Not used F89 - Not used Load Compartment Fuse Box Fuse Fuse Rating Circuits protected F1 10A Rear heating, ventilation and air conditioning F2 25A Driver seat adjuster F3 25A Driver door module F4 25A Passenger door module 153 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Fuses Fuse Fuse Rating Circuits protected F5 - F6 25A Door control unit (left-hand rear) F7 25A Door control unit (right-hand rear) F8 10A Security horn F9 - Not used F10 - Not used F11 - Not used Not used F12 10A Climate control (vehicles with start-stop) F13 5A Instrument panel cluster (vehicles with start-stop) F14 7.5A Information and entertainment display SYNC Global positioning system module (vehicles with start-stop) F15 15A Audio unit (vehicles with start-stop) F16 - Not used F17 - Not used F18 - Not used F19 - Not used F20 - Not used F21 - Not used F22 - Not used Not used F23 - F24 20A Rear auxiliary power points F25 40A Rear blower motor F26 40A Accessories Trailer tow module F27 30A Voltage quality module F28 20A Fuel fired booster heater 154 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Fuses Fuse Fuse Rating Circuits protected F29 5A Blind spot monitoring system Front view camera Adaptive cruise control Rear view camera with park assist Low voltage DC/DC converter ignition signal F30 5A Parking aid F31 - Not used F32 - Not used F33 - Not used F34 15A Driver heated seat Passenger heated seat F35 15A F36 - F37 20A F38 - Not used Not used Not used Power sunblind F39 - F40 7.5A F41 - Not used F42 - Not used F43 - Not used F44 - Not used F45 - Not used F46 5A Relay Ignition (Rear heating, ventilation and air conditioning module) Rear view camera with park assist (vehicles with start-stop) Circuits switched R1 Ignition switch R2 Rear heating, ventilation and air conditioning motor R3 Not used 155 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Fuses Relay Circuits switched R4 Not used R5 Security horn R6 Not used CHANGING A FUSE Fuses WARNING If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. Standard Fuse Amperage Rating and Color Color Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 2A Grey Grey - - - 3A Violet Violet - - - 4A Pink Pink - - - 5A Tan Tan - - - 7.5A Brown Brown - - - 10A Red Red - - - 15A Blue Blue - - - 20A Yellow Yellow Yellow Blue Blue 25A Natural Natural - Natural Natural 30A Green Green Green Pink Pink 40A - - Orange Green Green 156 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Fuses Color Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 50A - - Red Red Red 60A - - Blue Yellow Yellow 70A - - Tan - Brown 80A - - Natural Black Black 157 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Maintenance GENERAL INFORMATION • Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized repairers that are there to help you with their professional servicing expertise. Authorized repairers are best qualified to service your vehicle properly and expertly, with a wide range of highly specialized tools. • In addition to regular servicing, we recommend that you carry out the following checks. • • • • • • Washer fluid level. See Washer Fluid Check (page 168). Tire pressures (when cold). See Technical Specifications (page 188). Tire condition. See Wheels and Tires (page 184). Monthly Checks • WARNINGS Switch the ignition off before touching or attempting adjustment of any kind. Do not touch the electronic ignition system parts after you have switched the ignition on or when the engine is running. The system operates at high voltage. Engine coolant level (engine cold). See Engine Coolant Check (page 167). Pipes, hoses and reservoirs for leaks. Air conditioning operation. Parking brake operation. Horn operation. Tightness of lug nuts. See Technical Specifications (page 188). OPENING AND CLOSING THE HOOD Opening the Hood Keep your hands and clothing clear of the engine cooling fan. Under certain conditions, the fan may continue to run for several minutes after you have switched the engine off. Make sure that you fit filler caps securely after carrying out maintenance checks. Daily Checks • • • Exterior lamps. Interior lamps. Warning lamps and indicators. 1. Open the front door. 2. Pull the hood release handle. Check When Refueling • • Engine oil level. See Engine Oil Check (page 166). Brake fluid level. See Brake and Clutch Fluid Check (page 168). 158 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Maintenance 3. Move the catch to the left. 4. Open the hood and support it with the support rod. Closing the Hood 1. Remove the support rod from the catch and secure correctly. 2. Lower the hood and allow it to drop under its own weight for the last 8 inches to 12 inches (20 centimeters to 30 centimeters). Note: Make sure the hood is fully closed. 159 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Maintenance UNDER HOOD OVERVIEW - 1.0L ECOBOOST (74KW/100PS), LHD * * A Engine coolant reservoir : See Engine Coolant Check (page 167). B Engine oil dipstick : See Engine Oil Dipstick (page 166). C Engine oil filler cap : See Engine Oil Dipstick (page 166). D Brake and clutch fluid reservoir : See Brake and Clutch Fluid Check (page 168). E Battery: See Changing the 12V Battery (page 168). * * * F Engine compartment fuse box: See Fuses (page 146). G Air cleaner: No maintenance necessary. H Windshield and rear window washer fluid reservoir: See Washer Fluid Check (page 168). The filler caps and the engine oil dipstick are colored for easy identification. 160 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Maintenance UNDER HOOD OVERVIEW - 1.0L ECOBOOST (74KW/100PS), RHD * * A Engine coolant reservoir : See Engine Coolant Check (page 167). B Brake and clutch fluid reservoir : See Brake and Clutch Fluid Check (page 168). C Engine oil dipstick : See Engine Oil Dipstick (page 166). D Engine oil filler cap : See Engine Oil Dipstick (page 166). E Battery: See Changing the 12V Battery (page 168). * * * F Engine compartment fuse box: See Fuses (page 146). G Air cleaner: No maintenance necessary. H Windshield and rear window washer fluid reservoir: See Washer Fluid Check (page 168). The filler caps and the engine oil dipstick are colored for easy identification. 161 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Maintenance UNDER HOOD OVERVIEW - 1.6L ECOBOOST™, LHD * * A Engine coolant reservoir : See Engine Coolant Check (page 167). B Engine oil filler cap : See Engine Oil Dipstick (page 166). * * C Engine oil dipstick : See Engine Oil Dipstick (page 166). D Brake and clutch fluid reservoir : See Brake and Clutch Fluid Check (page 168). E Battery: See Changing the 12V Battery (page 168). * F Engine compartment fuse box: See Fuses (page 146). G Air cleaner: No maintenance necessary. H Windshield and rear window washer fluid reservoir: See Washer Fluid Check (page 168). The filler caps and the engine oil dipstick are colored for easy identification. 162 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Maintenance UNDER HOOD OVERVIEW - 1.6L ECOBOOST (110KW/150PS) SIGMA, RHD * * A Engine coolant reservoir : See Engine Coolant Check (page 167). B Brake and clutch fluid reservoir : See Brake and Clutch Fluid Check (page 168). C Engine oil filler cap : See Engine Oil Dipstick (page 166). D Engine oil dipstick : See Engine Oil Dipstick (page 166). E Battery: See Changing the 12V Battery (page 168). * * * F Engine compartment fuse box: See Fuses (page 146). G Air cleaner: No maintenance necessary. H Windshield and rear window washer fluid reservoir: See Washer Fluid Check (page 168). The filler caps and the engine oil dipstick are colored for easy identification. 163 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Maintenance UNDER HOOD OVERVIEW - 1.6L DURATORQ-TDCI (DV) DIESEL, LHD * * A Engine coolant reservoir : See Engine Coolant Check (page 167). B Engine oil filler cap : See Engine Oil Dipstick (page 166). * * C Engine oil dipstick : See Engine Oil Dipstick (page 166). D Brake and clutch fluid reservoir : See Brake and Clutch Fluid Check (page 168). E Battery: See Changing the 12V Battery (page 168). * F Engine compartment fuse box: See Fuses (page 146). G Air cleaner: No maintenance necessary. H Windshield and rear window washer fluid reservoir: See Washer Fluid Check (page 168). The filler caps and the engine oil dipstick are colored for easy identification. 164 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Maintenance UNDER HOOD OVERVIEW - 1.6L DURATORQ-TDCI (DV) DIESEL, RHD * * A Engine coolant reservoir : See Engine Coolant Check (page 167). B Brake and clutch fluid reservoir : See Brake and Clutch Fluid Check (page 168). C Engine oil filler cap : See Engine Oil Dipstick (page 166). D Engine oil dipstick : See Engine Oil Dipstick (page 166). E Battery: See Changing the 12V Battery (page 168). * * * F Engine compartment fuse box: See Fuses (page 146). G Air cleaner: No maintenance necessary. H Windshield and rear window washer fluid reservoir: See Washer Fluid Check (page 168). The filler caps and the engine oil dipstick are colored for easy identification. 165 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Maintenance ENGINE OIL DIPSTICK - 1.0L ECOBOOST™ A Minimum B Maximum ENGINE OIL DIPSTICK - 1.6L DURATORQ-TDCI (DV) DIESEL ENGINE OIL DIPSTICK - 1.6L ECOBOOST™ A Minimum B Maximum ENGINE OIL CHECK 1. Make sure that your vehicle is on level ground. 2. Check the oil level before starting the engine, or switch the engine off and wait 10 minutes for the oil to drain into the oil pan. 3. Remove the dipstick and wipe it with a clean, lint free cloth. Replace the dipstick and remove it again to check the oil level. A Minimum B Maximum If the oil level is at the minimum mark, add oil immediately. See Technical Specifications (page 176). Note: Make sure that the oil level is between the minimum and the maximum marks. Note: Do not use oil additives or other engine treatments. Under certain conditions they may cause engine damage. Note: The oil consumption of new engines reaches its normal level after approximately 3000 mi (5,000 km). 166 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Maintenance Adding Engine Oil Adding Engine Coolant WARNINGS Only add oil when the engine is cold. If the engine is hot, wait 10 minutes for the engine to cool down. WARNINGS Only add coolant when the engine is cold. If the engine is hot, wait 10 minutes for the engine to cool down. Do not remove the filler cap when the engine is running. Do not remove the filler cap when the engine is running. Do not remove the filler cap when the engine is hot. Wait for the engine to cool down. 1. Remove the engine oil filler cap. See At a Glance (page 12). 2. Add engine oil that meets Ford specifications. See Technical Specifications (page 176). 3. Replace the engine oil filler cap. Turn it until you feel a strong resistance. Note: Do not add oil further than the maximum mark. Oil levels above the maximum mark may cause engine damage. Undiluted coolant is flammable and may ignite if spilt on a hot exhaust. Note: In an emergency, you can add just water to the cooling system to reach a vehicle service station. Have the system checked by an authorized dealer as soon as possible. Note: Soak up any spillage with an absorbent cloth immediately. Note: Prolonged use of incorrect dilution of the coolant can cause engine damage from corrosion, overheating or freezing. ENGINE COOLANT CHECK Note: Do not add coolant further than the MAX mark. WARNING 1. Remove the filler cap. Any pressure will escape slowly as you unscrew the cap. 2. Add a 50/50 mixture of coolant and water using fluid that meets the Ford specifications. See Technical Specifications (page 179). 3. Replace the filler cap. Turn it until you feel a strong resistance. Do not allow the fluid to touch your skin or eyes. If this happens, rinse the affected areas immediately with plenty of water and contact your physician. Note: Make sure that the level is between the MIN and the MAX marks. Note: Coolant expands when it is hot. The level may therefore extend beyond the MAX mark. If the level is at the MIN mark, add coolant immediately. 167 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Maintenance BRAKE AND CLUTCH FLUID CHECK WARNINGS Do not use any fluid other than the recommended brake fluid as this will reduce brake efficiency. Use of incorrect fluid could result in the loss of vehicle control, serious personal injury or death. Only use brake fluid from a sealed container. Contamination with dirt, water, petroleum products or other materials may result in brake system damage or failure. Failure to adhere to this warning could result in the loss of vehicle control, serious personal injury or death. Note: The brake and the clutch systems are supplied from the same reservoir. Do not allow the fluid to touch your skin or eyes. This could cause serious personal injury. Rinse the affected areas immediately with plenty of water and consult a physician. WASHER FLUID CHECK Note: The reservoir supplies the front and rear washer systems. When adding fluid, use a mixture of washer fluid and water to help prevent freezing in cold weather and improve the cleaning capability. We recommend that you use only high quality washer fluid. A fluid level between the MAX and MIN lines is within the normal operating range and there is no need to add fluid. A fluid level outside of the normal operating range could compromise the performance of the brake or clutch systems. Have your vehicle checked immediately. For information on fluid dilution, refer to the product instructions. CHANGING THE 12V BATTERY WARNING For vehicles with Start-Stop the battery requirement is different. You must replace the battery with one of exactly the same specification. The battery is located in the engine compartment. See Maintenance (page 158). 168 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Maintenance Note: You must reset the bounce-back feature for the power windows. See Power Windows (page 55). Note: The windshield wiper blades are different in length. If you install wiper blades of the wrong length, the wipers may not work correctly. If equipped with autowipers, the rain sensor may not work correctly. Make sure that you dispose of old batteries in an environmentally friendly way. Seek advice from your local authority about recycling old batteries. Note: Make sure that the wiper blade locks into place. Lower the wiper arm and blade back to the windshield. The wiper arms will automatically return to their normal position when the ignition is turned on. CHECKING THE WIPER BLADES Note: Replace wiper blades at least once per year for optimum performance. Note: Poor wiper quality can be improved by cleaning the wiper blades and the windshield Setting the Front Wipers in the Service Position 1. Make sure that the outside of the windshield is free from snow and ice. 2. Switch on the ignition. Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth. CHANGING THE WIPER BLADES Note: Use the service position in winter to provide easier access to the front wiper blades for freeing them from snow and ice. The front wipers will not return to their normal position as soon as you switch on the ignition. The front wipers will stay in the service position when you switch the ignition on or start the engine. Switch on the front wipers to any mode, then switch off the front wipers to bring the front wipers back to the park position. 3. Switch off the ignition and within three seconds, pull the wiper lever to toward you. Hold the lever in until wipers have moved to the service position. 169 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Maintenance 4. Release the lever when the wipers have moved to the service position. Changing the Front Wiper Blades 1. 2. Slightly rotate the wiper blade from the wiper arm. 3. Disengage the wiper blade from the wiper arm. 4. Remove the wiper blade. Pull the wiper blade and arm away from the glass. Install new wiper blades in the reverse order. Note: Make sure that the wiper blade locks into place. CHANGING A BULB WARNINGS Switch the lamps and the ignition off. Failure to do so could result in serious personal injury. 2. Press the locking buttons together. 3. Rotate and remove the wiper blade. 4. Install in the reverse order. Note: Make sure that the wiper blade locks into place. Lower the wiper arm and blade back to the windshield. The wiper arms will automatically return to their normal position when you switch the ignition on. Bulbs can become hot, let the bulb cool down before removing it. Failure to do so could result in personal injury. The following instructions describe how to remove the bulbs. Fit replacements in the reverse order unless otherwise stated. Rear Window Wiper Blade You must fit bulbs of the correct specification. See Bulb Specification Chart (page 174). Liftgate 1. Lift the wiper arm. 170 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Maintenance Note: We recommended that you see an authorized dealer to change the headlamp bulbs if your vehicle is fitted with air conditioning. Some bulbs are difficult to access. 4. Remove the bulb from the bulb holder by pulling it straight out. Direction Indicator Headlamp Remove the covers to gain access to the bulbs. A Headlamp low beam and side lamp 1. B Headlamp high beam Turn the bulb holder counterclockwise and remove it. Note: You cannot separate the bulb from the bulb holder. C Direction indicator Headlamp Low Beam Side Lamp 1. Remove the cover. 2. Remove the low beam bulb to gain access to the side lamp bulb. 3. Remove the bulb holder by pulling it straight out. 1. Remove the cover. 2. Disconnect the electrical connector. 3. Remove the bulb by pulling it straight out. 171 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Maintenance Note: Do not touch the glass of the bulb. Headlamp High Beam 2. Hold the bulb holder and turn the lamp counterclockwise and remove it. 3. Remove the bulb by pulling it straight out. 1. Remove the cover. 2. Turn the bulb counterclockwise and remove it. Note: Do not touch the glass of the bulb. Front Fog Lamps Side Direction Indicator 1. 1. Disconnect the electrical connector. 2. Turn the bulb holder counterclockwise and remove it. Note: Do not touch the glass of the bulb. Turn the lamp clockwise and remove it. Note: You cannot separate the bulb from the bulb holder. 172 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Maintenance Rear Lamps License Plate Lamp These are not serviceable items, see an authorized dealer if they fail. Interior Lamps Front Interior Lamp 1. 1. Carefully remove the lamp. 2. Turn the bulb holder counterclockwise and remove it. Remove the screws. 3. Remove the bulb by pulling it straight out. 2. Turn the bulb holders counterclockwise to remove them. 3. Remove the bulbs by pulling them straight out. Central High Mounted Brake Lamp These are not serviceable items, see an authorized dealer if they fail. 173 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Maintenance Front Interior LED lamps Reading Lamps 1. Carefully remove the lamp. 2. Turn the bulb holder counterclockwise and remove it. 3. Remove the bulb by pulling it straight out. Note: If your vehicle has LED lamps these are not serviceable items, see an authorized dealer if they fail. BULB SPECIFICATION CHART Lamp Specification Power (watt) W5W 5 P21/5W 21/5 H1 55 PY24W 24 H11 55 Approach lamp Brake and tail lamp Cornering lamp Front direction indicator Front fog lamp Front interior lamp W6W 6 Headlamp high beam H15 55 Headlamp low beam H7 55 W5W 5 License plate lamp Luggage compartment lamp 211 Festoon 10 Map reading lamp W6W 6 Rear direction indicator PY21W 21 174 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Maintenance Lamp Specification Power (watt) Rear fog lamp P21W 21 Reversing lamp W16W 16 Side repeater WY5W 5 175 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Maintenance TECHNICAL SPECIFICATIONS - 1.0L ECOBOOST (74KW/100PS) Vehicle Fluids Item Engine oil Specification Viscosity Grade WSS-M2C948-B 5W-20 Castrol Engine Oil Ford Engine Oil WSS-M97B44-D - Antifreeze Super Plus Premium WSS-M97B44-D2 - Motorcraft Antifreeze Super Plus Premium Ready Mix WSS-M6C65-A2 or ISO 4925 Class 6 - Brake Fluid DOT 4 LV High Performance Engine coolant Brake fluid Recommended fluid Use oil and fluids that meet the defined specification and viscosity grades. If you use oil and fluids that do not meet the defined specification and viscosity grade this may lead to: • component damage which is not covered by the vehicle warranty • longer engine cranking periods • increased emission levels • reduced engine performance • reduced fuel economy. We recommend Castrol Engine Oil and Ford Engine Oil. 176 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Maintenance Item Quantity Windshield and rear window washer system - including headlamp washer 0.7 gal (3 L) Engine cooling system 1.3 gal (5.85 L) Fuel tank 13.2 gal (60 L) Engine lubrication system - including the oil filter 0.9 gal (4.1 L) Engine lubrication system - excluding the oil filter 0.8 gal (4 L) Engine Oil Adding Capacities Quantity 0.2 gal (1 L) 177 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Maintenance TECHNICAL SPECIFICATIONS - 1.6L DURATORQ-TDCI (DV) DIESEL Vehicle Fluids Item Engine oil Specification Viscosity Grade WSS-M2C913-D 5W-30 Castrol Engine Oil Ford Engine Oil WSS-M97B44-D - Antifreeze Super Plus Premium WSS-M97B44-D2 - Motorcraft Antifreeze Super Plus Premium Ready Mix WSS-M6C65-A2 ISO 4925 Class 6 - Brake Fluid DOT 4 LV High Performance Engine coolant Brake fluid Recommended fluid Use oil and fluids that meet the defined specification and viscosity grades. If you use oil and fluids that do not meet the defined specification and viscosity grade this may lead to: • component damage which is not covered by the vehicle warranty • longer engine cranking periods • increased emission levels • reduced engine performance • reduced fuel economy. We recommend Castrol Engine Oil and Ford Engine Oil. 178 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Maintenance Item Quantity Windshield and rear window washer system - including headlamp washer 0.7 gal (3 L) Engine cooling system 1.6 gal (7.3 L) Fuel tank 13.2 gal (60 L) Engine lubrication system - including the oil filter 1.4 gal (6.2 L) Engine lubrication system - excluding the oil filter 1.3 gal (5.8 L) Engine Oil Adding Capacities Quantity 0.5 gal (2.4 L) * The amount of oil required to raise the level on the dipstick from minimum to maximum. TECHNICAL SPECIFICATIONS - 1.6L ECOBOOST (110KW/150PS) - SIGMA Vehicle Fluids Item Specification Viscosity Grade Recommended fluid Engine oil WSS-M2C948-B 5W-20 Castrol Engine Oil Ford Engine Oil Alternative engine oil WSS-M2C913-C 5W-30 Castrol Engine Oil Ford Engine Oil Engine coolant WSS-M97B44-D - Motorcraft Antifreeze Super Plus Premium 179 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Maintenance Item Specification Viscosity Grade Recommended fluid WSS-M97B44-D2 - Motorcraft Antifreeze Super Plus Premium Ready Mix WSS-M6C65-A2 ISO 4925 Class 6 - Motorcraft Brake Fluid DOT 4 LV High Performance Brake fluid Adding oil: If you are unable to find an oil that meets the specification defined by WSS-M2C948-B or WSS-M2C913-C, you must use SAE 5W-30 that meets the specification defined by ACEA A5/B5. Use oil and fluids that meet the defined specification and viscosity grades. If you use oil and fluids that do not meet the defined specification and viscosity grade this may lead to: • component damage which is not covered by the vehicle warranty • longer engine cranking periods • increased emission levels • reduced engine performance • reduced fuel economy. We recommend Castrol Engine Oil and Ford Engine Oil. Item Quantity Windshield and rear window washer system - including headlamp washer 0.7 gal (3 L) Engine cooling system 2 gal (9.1 L) Fuel tank 13.2 gal (60 L) Engine lubrication system - including the oil filter 0.9 gal (4.1 L) Engine lubrication system - excluding the oil filter 0.8 gal (3.75 L) 180 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Maintenance Engine Oil Adding Capacities Quantity 0.2 gal (0.75 L) * The amount of oil required to raise the level on the dipstick from minimum to maximum. 181 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Vehicle Care Cleaning the Chrome Trim CLEANING THE EXTERIOR WARNINGS Do not use abrasives or chemical solvents. Use soapy water. WARNINGS If you use a car wash with a waxing cycle, make sure that you remove the wax from the windshield. Do not apply cleaning product to hot surfaces and do not leave cleaning product on chrome surfaces for a period of time exceeding that which is recommended. Prior to using a car wash facility check the suitability of it for your vehicle. Some car wash installations use water at high pressure. This could damage certain parts of your vehicle. Industrial-strength (heavy-duty) cleaners, or cleaning chemicals, may cause damage over a period of time. Remove the aerial before using an automatic car wash. Body Paintwork Preservation Switch the heater blower off to prevent contamination of the fresh air filter. WARNINGS Do not polish your vehicle in strong sunshine. We recommend that you wash your vehicle with a sponge and lukewarm water containing a car shampoo. Do not allow polish to touch plastic surfaces. It could be difficult to remove. Cleaning the Headlamps Do not apply polish to the windshield or rear window. This could cause the wipers to become noisy and they may not clear the window properly. WARNINGS Do not scrape the headlamp lenses or use abrasives, alcoholic solvents or chemical solvents to clean them. We recommend that you wax the paintwork once or twice a year. Do not wipe the headlamps when they are dry. CLEANING THE INTERIOR Cleaning the Rear Window Note: Do not allow air fresheners and hand sanitizers to spill on interior surfaces. If a spill occurs, wipe off immediately. Damage may not be covered by your warranty. WARNING Do not scrape the inside of the rear window or use abrasives or chemical solvents to clean it. Safety Belts WARNINGS Do not use abrasives, or chemical solvents to clean them. Use a clean, lint free cloth or a damp chamois leather to clean the inside of the rear window. 182 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Vehicle Care CLEANING THE ALLOY WHEELS WARNINGS Do not allow moisture to penetrate the safety belt retractor mechanism. Note: Do not apply a cleaning chemical to warm or hot wheel rims and covers. Clean them with interior cleaner or water applied with a soft sponge. Let them dry naturally, away from artificial heat. Note: Industrial-strength (heavy-duty) cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clear coat finish over a period of time. Instrument Cluster Screens, LCD Screens and Radio Screens Note: Do not use hydrofluoric acid-based or high caustic-based wheel cleaners, steel wool, fuels or strong household detergent. WARNING Do not use abrasives, alcoholic solvents or chemical solvents to clean them. Note: If you intend parking your vehicle for an extended period after cleaning the wheels with a wheel cleaner, drive your vehicle for a few minutes before doing so. This will reduce the risk of increased corrosion of the brake discs, brake pads and linings. Rear Windows WARNING Do not use any abrasive materials to clean the interior of the rear windows. Note: Some automatic car washes may cause damage to the finish on your wheel rims and covers. Note: Do not install stickers or labels to the interior of the rear windows. Alloy wheels and wheel covers are coated with a clear coat paint finish. To maintain their condition we recommend that you: • Clean them weekly with the recommended wheel and tire cleaner. • Use a sponge to remove heavy deposits of dirt and brake dust accumulation. • Rinse them thoroughly with a pressurized stream of water when you have completed the cleaning process. REPAIRING MINOR PAINT DAMAGE You should repair paintwork damage caused by stones from the road or minor scratches as soon as possible. A choice of products are available from an authorized dealer. Remove particles such as bird droppings, tree sap, insect deposits, tar spots, road salt and industrial fallout before repairing paint chips. We recommend that you use Ford service wheel cleaner. Make sure that you read and follow the manufacturer’s instructions. Using other non-recommended cleaning products can result in severe and permanent cosmetic damage. Always read and follow the manufacturer’s instructions before using the products. 183 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Wheels and Tires GENERAL INFORMATION WARNINGS Do not use the kit on a previously damaged tire, for example when it has been driven under inflated. This could cause loss of vehicle control, personal injury or death. A decal with tire pressure data is located in the driver’s door opening. Check and set the tire pressure at the ambient temperature in which you are intending to drive your vehicle and when the tires are cold. Do not use the kit on run flat tires. This could cause loss of vehicle control. Note: Check your tire pressures regularly to optimize fuel economy. Do not try to seal damage to the tire sidewall. The tire could burst and cause loss of vehicle control, personal injury or death. Note: Use only approved wheel and tire sizes. Using other sizes could damage your vehicle and will make the National Type Approval invalid. The kit seals most tire punctures with a diameter of up to ¼ inch (six millimeters). This is to temporarily restore mobility. Note: If you change the diameter of the tires from that fitted at the factory, the speedometer may not display the correct speed. Take your vehicle to an authorized dealer to have the engine management system reprogrammed. You must observe the following rules when using the kit: • Drive with caution and avoid making sudden steering or driving maneuvers, especially if your vehicle is heavily loaded or you are towing a trailer. • The kit will provide you with an emergency temporary repair, enabling you to continue your journey to the next vehicle or tire dealer, or to drive a maximum distance of 125 miles (200 kilometers). • Do not exceed a maximum speed of 50 mph (80 km/h). • Keep the kit out of the reach of children. • Only use the kit when the ambient temperature is between -40°F (–40°C) and +158°F (+70°C). Note: If you intend to change the size of the wheels from that fitted at the factory, check the suitability with an authorized dealer. TEMPORARY MOBILITY KIT Your vehicle may not have a spare tire. Therefore you will have a temporary mobility kit which will only repair one damaged tire. The kit is located in the left-hand side of the rear luggage compartment. General Information WARNINGS Depending on the type and extent of tire damage, some tires can only be partially sealed or not sealed at all. Loss of tire pressure can affect vehicle handling, leading to loss of vehicle control. Using the Kit WARNINGS Compressed air can act as an explosive or propellant which could cause serious personal injury. 184 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Wheels and Tires WARNINGS Never leave the kit unattended while in use. WARNINGS Do not stand directly beside the tire while the compressor is operating. This could cause personal injury if the tire bursts. Do not keep the compressor operating for more than 10 minutes. This could cause loss of vehicle control or personal injury. Watch the sidewall of the tire. If any cracks, bumps or similar damage appears, switch the compressor off and let the air out by means of the pressure relief valve F. Do not continue driving with this tire. This could cause loss of vehicle control. Note: You must only use the kit for the vehicle with which it was supplied. • • • • • • Park your vehicle at the roadside so that you do not obstruct the flow of traffic and so that you are able to use the kit without being in danger. Apply the parking brake, even if you have parked on a level road, to make sure that your vehicle will not move. Do not attempt to remove foreign objects like nails or screws penetrating the tire. Leave the engine running while the kit is in use, but not if your vehicle is in an enclosed or poorly ventilated area (for example inside a building). In these circumstances, switch the compressor on with the engine switched off. You must replace the sealant bottle with a new one before the expiry date (see top of bottle). Inform all other users of your vehicle that the tire has been temporarily sealed with the kit. Make them aware of the special driving conditions that must be observed. The sealant contains natural rubber latex. Avoid contact with skin and clothing. If this happens, rinse the affected areas immediately with plenty of water and consult a physician. If the tire inflation pressure does not reach 1.8 bar (26 psi) within 10 minutes, the tire may have suffered excessive damage, making a temporary repair impossible. In this case, do not continue driving with this tire. This could cause loss of vehicle control. Screwing the bottle onto the bottle holder will pierce the seal of the bottle. Do not unscrew the bottle from the holder as the sealant will escape, which could cause serious personal injury. Inflating the Tire WARNINGS Check the sidewall of the tire prior to inflation. If there are any cracks, bumps or similar damage, do not attempt to inflate the tire. This could cause personal injury. 185 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Wheels and Tires J Label K Pressure gauge 1. A Sealant bottle B Bottle lid C Orange cap D Compressor switch E Power plug with cable F Pressure relief valve G Protective cap H Hose I Bottle holder Peel off the label J showing the maximum permissible speed of 50 mph (80 km/h) from the casing and attach it to the instrument panel in the driver’s field of view. Make sure the label does not obscure anything important. 2. Take the hose H and the power plug with cable E out of the kit. 3. Unscrew the orange cap C and the bottle lid B. 4. Screw the sealant bottle A clockwise into the bottle holder I fully tight. 5. Remove the valve cap from the damaged tire. 6. Detach the protective cap G from the hose H and screw the hose H firmly onto the valve of the damaged tire. 7. Make sure that the compressor switch D is in position 0 and the pressure relief valve F is closed. 8. Insert the power plug E into the cigar lighter socket or auxiliary power point. See Cigar Lighter (page 97). See Auxiliary Power Points (page 97). 9. Start the engine. 10. Move the compressor switch D to position 1. 11. Inflate the tire for no longer than 10 minutes to an inflation pressure of minimum 1.8 bar (26 psi) and a maximum of 3.5 bar (51 psi). Move the compressor switch D to position 0 and check the current tire pressure with pressure gauge K. Note: When pumping in the sealant through the tire valve, the pressure may rise up to 6 bar (87 psi) but will drop again after about 30 seconds. 186 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Wheels and Tires Checking the Tire Pressure Note: After you have switched the compressor off, you may hear air escaping from the damaged tire. This is normal and can be ignored provided that the specified minimum tire pressure has been reached. WARNING Before driving, make sure the tire is adjusted to the recommended inflation pressure. See Technical Specifications (page 197). Monitor the tire pressure until the sealed tire is replaced. 12. Remove the power plug E from the cigar lighter socket or auxiliary power point. 13. Quickly unscrew the hose H from the tire valve and replace the protective cap G. Fasten the valve cap again. Note: Some residual sealant fluid may drip or spray out of hose H while you are disconnecting it. This is normal. 14. 15. 16. 1. Leave the sealant bottle A in the bottle holder I. Make sure the kit, the bottle lid and the orange cap are stored safely, but still easily accessible in your vehicle. The kit will be required again when you check the tire pressure. Immediately drive approximately two miles (three kilometers) so that the sealant can seal the damaged area. 2. 3. 4. 5. WARNING If you experience heavy vibrations, unsteady steering behavior or noises while driving, reduce your speed gradually and stop your vehicle as soon as it is safe to do so. Recheck the tire and its pressure. If the tire pressure is less than 1.3 bar (19 psi) or if there are any cracks, bumps or similar damage visible, do not continue driving with this tire. This could cause loss of vehicle control. 6. 7. 8. Stop your vehicle after driving approximately two miles (three kilometers). Check, and where necessary, adjust the pressure of the damaged tire. Attach the kit and read the tire pressure from the pressure gauge K. If the pressure of the sealant-filled tire is 1.3 bar (19 psi) or more, adjust it to the specified pressure. See Technical Specifications (page 197). Follow the inflation procedure once again to top up the tire. Check the tire pressure again from the pressure gauge K. If the tire pressure is too high, deflate the tire to the specified pressure using the pressure relief valve F. Once you have inflated the tire to its correct tire pressure, move the compressor switch D to position 0, remove the power plug E from the socket, unscrew the hose H, fasten the valve cap and replace the protective cap G. Leave the sealant bottle A in the bottle holder I and store the kit away safely in its original location. Drive to the nearest tire specialist to get the damaged tire replaced. Before the tire is removed from the rim, inform your tire dealer that the tire contains sealant. You must renew the sealant bottle A and hose H as soon as possible once used. 187 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Wheels and Tires Note: Remember that this kit only provides temporary mobility. Regulations concerning tire repair after usage of the kit may differ from country to country. You should consult a tire specialist for advice. USING WINTER TIRES If winter tires are used you must make sure that you use the correct tire pressures. See Technical Specifications (page 197). Empty sealant bottles can be disposed of together with normal household waste. Return remains of sealant to an authorized dealer or dispose of it in compliance with local waste disposal regulations. USING SNOW CHAINS WARNINGS Do not exceed 30 mph (50 km/h). TIRE CARE Do not use snow chains on snow-free roads. Only fit snow chains to specified tires. See Technical Specifications (page 197). If your vehicle has wheel trims, remove them before fitting snow chains. Note: The anti-lock braking system will continue to operate normally. To make sure the front and rear tires of your vehicle wear evenly and last longer, we recommend that you swap the tires from front to rear and vice versa at regular intervals of between 3000 and 6000 miles (5000 and 10000 kilometers). Only use small link snow chains of approximately 10 mm. Only use snow chains on the front wheels. Vehicles with Stability Control When stability control is on, your vehicle may exhibit some unusual driving characteristics. To reduce this, switch traction control off. See Using Stability Control (page 123). WARNING Do not scrub the sidewalls of the tires when you are parking. If you have to mount a curb, do so slowly and approach it with the wheels at right-angles to the curb. Examine the tires regularly for cuts, foreign objects and uneven wear of the tread. Uneven wear could mean that the wheel alignment is outside specification. Check the tire pressures (including the spare) when cold, every two weeks. 188 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Wheels and Tires The system is not a substitute for correct tire maintenance. TIRE PRESSURE MONITORING SYSTEM You must maintain the correct tire pressures, even if low tire pressure has not illuminated the warning lamp. WARNING The tire pressure monitoring system is not a substitute for manually checking tire pressures. You should periodically check tire pressures using a pressure gauge. Failure to correctly maintain tire pressures could increase the risk of tire failure, loss of control, vehicle rollover and personal injury. The tire pressure monitoring system has a system malfunction indicator to warn you when the system is not operating correctly. The malfunction indicator and low tire pressure warning lamp have a combined function. When the system detects a malfunction, the warning lamp will flash for approximately one minute and then remain illuminated. This sequence will occur every time you switch the ignition on while the malfunction remains. The system has detected a fault that requires service. You must check the tire pressures (including the spare tire where applicable) every two weeks when the tires are cold. When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressures. A malfunction may occur for a variety of reasons, including the installation of a replacement tire or wheel that prevents the system from functioning correctly. Always check the tire pressure monitoring system malfunction warning after replacing one or more tires or wheels on your vehicle. Make sure the replacement tires or wheels allow the system to continue to function correctly. See When the Temporary Spare Tire is Installed in this section. You must inflate the tires to the correct pressure. See Wheels and Tires (page 184). The tire pressures are also on the tire inflation pressure label (located on the edge of driver door or the B-Pillar). As a driver assistance feature, your vehicle has a tire pressure monitoring system. A warning lamp will illuminate when one or more of the tires are significantly under-inflated. If the low tire pressure warning lamp illuminates, you should stop your vehicle as soon as it is safe to do so, check the tires and inflate them to the correct pressure. How Temperature Affects the Tire Pressures Under normal driving conditions tire pressures may increase by up to 4 psi (0.3 bar) from a cold start situation. Driving on under-inflated tires can: • Cause them to overheat. • Lead to tire failure. • Reduce fuel efficiency. • Reduce tire life. • Affect vehicle handling or stopping ability. 189 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Wheels and Tires Understanding the Tire Pressure Monitoring System If the vehicle is stationary overnight and the temperature significantly lower than the daytime temperature, tire pressures may decrease by up to 3 psi (0.2 bar) when there is a drop in the ambient temperature of 31°F (17°C) or more. The system detects this pressure decrease as being significantly below the correct inflation pressure and the warning lamp illuminates. The system measures the pressure in the four road tires and sends the tire pressure readings to your vehicle. The system detects this lower pressure as being significantly below the correct inflation pressure and the warning lamp illuminates. You must inflate the tires to the correct pressure. Changing Tires With a Tire Pressure Monitoring System When the Temporary Spare Tire is Installed If you need to replace a road wheel and tire with the temporary spare wheel, the system will continue to identify a defect. This is to remind you to repair the damaged road wheel and tire and refit the repaired road wheel and tire assembly to your vehicle. To restore the correct operation of the system, you must have the repaired road wheel and tire assembly refitted to your vehicle. For additional information, see Changing Tires with a Tire Pressure Monitoring System in this section. You should always have tires serviced by an authorized dealer. When You Believe the System is Not Operating Correctly Note: Each road wheel and tire is fitted with a tire pressure sensor located inside the wheel and tire assembly cavity. The pressure sensor attaches to the valve stem. The tire covers the pressure sensor and it is not visible unless the tire is removed. Take care when changing the tire to avoid damaging the sensor. The main function of the system is to warn you when the tire pressures are low. It can also warn you in the event the system is no longer capable of operating correctly. See the following chart for information concerning the system: When Inflating the Tires When inflating the tires the system may not respond immediately to the air added to the tires. 190 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Wheels and Tires System Warning Lamps Warning lamp Description Action Solid warning lamp Tire(s) under-inflated Spare tire in use 1. Make sure tires are at the correct pressure. See Wheels and Tires (page 184). The tire pressures are also on the tire inflation pressure label (located on the edge of driver door or the B-Pillar). 2. After inflating the tires to the correct pressure you must carry out the tire pressure monitoring system reset procedure. See Tire Pressure Monitoring System Reset Procedure in this chapter. Repair the damaged road wheel and tire and refit the repaired road wheel and tire assembly to your vehicle to restore the correct operation of the system. Tire pressure monitoring If the tires are correctly inflated and the system malfunction spare tire is not in use but the light remains on, the system has detected a fault that requires service. Flashing warning lamp Spare tire in use Repair the damaged road wheel and tire and refit the repaired road wheel and tire assembly to your vehicle to restore the correct operation of the system. Tire pressure monitoring If the tires are correctly inflated and the system malfunction spare tire is not in use but the light remains on, the system has detected a fault that requires service. Tire Pressure Monitoring System Reset Procedure If the Warning Lamp is On: 1. Check each tire to verify that none are flat. 2. If one or more tires are flat, repair as necessary. 3. Check the tire pressures and inflate all the tires to the correct pressure. 4. Carry out the tire pressure monitoring system reset procedure. Overview You must carry out the system reset procedure after each tire replacement or adjustment of the tire pressures. 191 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Wheels and Tires To maintain your vehicle load carrying capability, your vehicle requires different tire pressures in the front tires compared to the rear tires. Carrying Out the System Reset Procedure 1. Check the tire pressures and inflate all the tires to the correct pressure. 2. Use the information display controls on the steering wheel or instrument panel. See Information Displays (page 66). The system illuminates the warning lamp at different pressures for the front and rear tires. The tires need to be periodically rotated to provide consistent performance and maximum tire life, the system needs to know when the tires have been rotated to determine which set of tires are on the front and rear axles. With this information, the system can detect and correctly warn of low tire pressures. To reset the tire pressure monitoring system, scroll to: Message Description and Action Settings Press the OK button. Driver assist Press the OK button. Tyre monitor Press and hold the OK button until confirmation appears. Alternatively, if your vehicle has a tire pressure monitoring system reset button, press and hold the button until confirmation appears. If the spare wheel is different to the other road wheels, it will carry a yellow label with the appropriate speed limit. CHANGING A ROAD WHEEL Refer to the following information before changing the road wheel. Lug Nuts You can obtain a replacement locking lug nut key and replacement locking lug nuts from an authorized dealer using the reference number certificate. WARNINGS Drive the shortest possible distances. Vehicles with a Spare Wheel Do not fit more than one spare wheel on your vehicle at any one time. If the spare wheel is exactly the same type and size as the other fitted road wheels, you can replace the existing road wheel with the spare wheel and continue to drive in the normal manner. Do not carry out any tire repairs on a spare wheel. Do not drive through an automatic car wash. 192 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Wheels and Tires Note: Vehicles with a temporary mobility kit do not have a vehicle jack or a wheel brace. WARNINGS If you are unsure what type of spare wheel you have do not exceed 50 mph (80 km/h). It is recommended to use a workshop type hydraulic jack for changing between summer and winter tires. Only fit snow chains to specified tires. See Technical Specifications (page 197). Note: Use a jack with a minimum lifting capacity of 1.5 tonnes and a lifting plate with a minimum diameter of approximately 3 inches (76 millimeters). The ground clearance of your vehicle may be reduced. Take care when parking next to a curb. Vehicles without a Temporary Mobility Kit Note: Your vehicle may exhibit some unusual driving characteristics. Your vehicle jack and wheel brace are located in the left-hand side of the luggage compartment. Vehicle Jack WARNINGS The vehicle jack supplied with your vehicle should only be used when changing a wheel in emergency situations. Jacking and Lifting Points WARNING Use only the specified jacking points. If you use other positions, you may damage the body, steering, suspension, engine, braking system or the fuel lines. Before using the vehicle jack, check that it is not damaged or deformed and that the thread is lubricated and free from foreign matter. Never place anything between the jack and the ground, or the jack and your vehicle. 193 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Wheels and Tires A Emergency use only B Maintenance Indentations in the sills show the location of the jacking points. 194 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Wheels and Tires 1. Insert the hexagonal end of the wheel brace into the guide hole. 2. Turn the wheel brace counterclockwise until the spare wheel rests on the ground and there is slack in the cable. 3. Unscrew the cap and slide it back, turn the nipple of the cable through 90 degrees to remove the first cable. 4. Unscrew the nut to remove the second cable. Removing the Wheel Trim Note: You can use the wheel brace to raise and lower the jack. Lowering the Spare Wheel 1. Insert the wheel brace and carefully remove the wheel trim. Note: Make sure that you pull the wheel trim remover at right angles to the trim. Removing a Road Wheel WARNINGS Park your vehicle in such a position that neither the traffic nor you are hindered or endangered. 195 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Wheels and Tires 3. Jack up your vehicle until the tire is clear of the ground. 4. Remove the lug nuts and the wheel. Note: Do not lay alloy wheels face down on the ground, this will damage the paint. WARNINGS Set up a warning triangle. Make sure that your vehicle is on firm, level ground with the wheels pointing straight ahead. Installing a Road Wheel Switch the ignition off and apply the parking brake. WARNINGS Make sure that the arrows on directional tires point in the direction of rotation when your vehicle is moving forward. If you have to fit a spare wheel with the arrows pointing in the opposite direction, have the tire refitted in the correct direction by an authorized dealer. If your vehicle has a manual transmission, select first or reverse gear. If it has an automatic transmission, select park. Have the passengers leave your vehicle. Secure the diagonally opposite wheel with an appropriate block or wheel chock. Use only approved wheel and tire sizes. Using other sizes could damage your vehicle and will make the National Type Approval invalid. See Technical Specifications (page 197). Do not work underneath your vehicle when it is supported only by a jack. Make sure that the jack is vertical to the jacking point and the base is flat on the ground. 1. Do not fit run flat tires on vehicles that were not originally fitted with them. See an authorized dealer for more details about compatibility. Install the locking lug nut key. WARNINGS Do not install alloy wheels using lug nuts designed for use with steel wheels. Lug nuts are subject to change. You must make sure that you use only the specific lug nuts and wheels supplied for your vehicle. If in doubt see an authorized dealer. Make sure there is no lubrication (grease or oil) on the threads or the surface between the wheel lugs and nuts. This can cause the lug nuts to loosen while driving. 2. Slacken the lug nuts. 196 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Wheels and Tires Note: The lug nuts of alloy wheels can also be used for the steel spare wheel for a short time (maximum two weeks). 4. Partially tighten the lug nuts in the sequence shown. 5. Lower your vehicle and remove the jack. 6. Fully tighten the lug nuts in the sequence shown. See Technical Specifications (page 197). 7. Install the wheel trim using the ball of your hand. Note: Make sure the wheel and hub contact surfaces are free from foreign matter. Note: Make sure that the cones on the lug nuts are against the wheel. 1. Install the wheel. 2. Install the lug nuts finger tight. 3. Install the locking lug nut key. WARNING Have the lug nuts checked for tightness and the tire pressure checked as soon as possible. Stowing the Flat Tire Do not raise the spare wheel carrier without the wheel attached. Damage can occur to the winch mechanism if lowered without a wheel attached. Note: Do not lay alloy wheels face down on the ground, this will damage the paint. When stowing the flat tire use a sheet or mat under the wheel to protect the paint. TECHNICAL SPECIFICATIONS - SHORT WHEELBASE Lug Nut Torque Wheel type lb.ft (Nm) All 100 lb.ft (135 Nm) 197 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Wheels and Tires Tire Pressures (Cold Tires) Normal load Tire size Variant * 205/60 R16 * and 215/55 R16 Rear Front Rear psi (bar) psi (bar) psi (bar) psi (bar) 530kg and 550kg 33 psi (2.3 bar) 30 psi (2.1 bar) 36 psi (2.5 bar) 42 psi (2.9 bar) 725kg 33 psi (2.3 bar) 33 psi (2.3 bar) 36 psi (2.5 bar) 49 psi (3.4 bar) 530kg and 550kg 33 psi (2.3 bar) 33 psi (2.3 bar) 36 psi (2.5 bar) 42 psi (2.9 bar) * 205/60 R16 * and 215/55 R16 205/55 R17 * Full load Front Only fit snow chains to specified tires. TECHNICAL SPECIFICATIONS - LONG WHEELBASE Lug Nut Torque Wheel type lb.ft (Nm) All 100 lb.ft (135 Nm) Tire Pressures (Cold Tires) Normal load Tire size Full load Front Rear Front Rear psi (bar) psi (bar) psi (bar) psi (bar) 35 psi (2.4 bar) 35 psi (2.4 bar) 38 psi (2.6 bar) 49 psi (3.4 bar) 35 psi (2.4 bar) 36 psi (2.5 bar) 39 psi (2.7 bar) 45 psi (3.1 bar) * 205/60 R16 * and 215/55 R16 205/55 R17 * Only fit snow chains to specified tires. 198 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Capacities and Specifications VEHICLE DIMENSIONS - LONG WHEELBASE Vehicle Dimensions Dimension description Maximum length in (mm) 189.7 in (4,818 mm) Overall width including exterior mirrors 84.1 in (2,137 mm) Overall height - EC curb weight 72.6 in (1,845 mm) Wheelbase 120.6 in (3,062 mm) Front track 61.7 in (1,568 mm) Rear track 62.4 in (1,584 mm) VEHICLE DIMENSIONS - SHORT WHEELBASE Vehicle Dimensions Dimension description Maximum length in (mm) 173.9 in (4,418 mm) Overall width including exterior mirrors 84.1 in (2,137 mm) Overall height - EC curb weight 72.9 in (1,852 mm) Wheelbase 104.8 in (2,662 mm) Front track 61.7 in (1,568 mm) Rear track 62.4 in (1,584 mm) 199 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Capacities and Specifications TOWBAR DIMENSIONS 200 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Capacities and Specifications Item Dimension description in (mm) A Bumper to end of tow ball 4.4 in (113 mm) B Attachment point to center of tow ball 0.8 in (21 mm) C Wheel center to center of tow ball D Center of tow ball to side member 19.4 in (493 mm) E Distance between side members 38.8 in (986 mm) F Center of tow ball to center of attachment point one 10.6 in (268 mm) G Center of tow ball to center of attachment point two 19.9 in (505 mm) 37.9 in (963 mm) Note: The information shown on the vehicle identification plate is dependent upon market requirements. Maximum Permissible Nose Weight lb (kg) 165 lb (75 kg) VEHICLE IDENTIFICATION PLATE Note: Your vehicle identification plate design may vary to that shown. A Model B Variant 201 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Capacities and Specifications C Engine designation D Engine power and emission level E Vehicle identification number F Gross vehicle weight G Gross train weight H Maximum front axle weight I Maximum rear axle weight Your vehicle identification number and maximum weights are shown on a plate, located at the bottom of the lock side of the right-hand door aperture. VEHICLE IDENTIFICATION NUMBER The vehicle identification number is stamped into the floor panel on the right-hand side, beside the front seat. It is also shown on the left-hand side of the instrument panel. 202 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Audio System GENERAL INFORMATION Radio Frequencies and Reception Factors Radio reception factors Distance and Strength The further you travel away from an FM station, the weaker the signal and the weaker the reception. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with the reception. Station overload When you pass near a radio transmission tower, a stronger signal can override a weaker signal and can cause interference in the audio system. MP3 and WMA Track and Folder Structure CD and CD Player Information Note: CD units play commercially pressed 4.75-inch (12 centimeter) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Audio systems capable of recognizing and playing MP3 and WMA individual tracks and folder structures work as follows: • There are two different modes for MP3 and WMA disc playback: MP3 and WMA track mode (system default) and MP3 and WMA folder mode. • MP3 and WMA track mode ignores any folder structure on the MP3 and WMA disc. The player numbers each MP3 and WMA track on the disc (noted by the MP3 or WMA file extension) from T001 to a maximum of T255. The maximum number of playable MP3 and WMA files may be less depending on the structure of the CD and exact model of radio present. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed. You should use a permanent felt tip marker rather than adhesive labels on your homemade CDs. Ballpoint pens may damage CDs. Please contact an authorized dealer for further information. Note: Do not use any irregularly shaped discs or discs with a scratch protection film attached. Always handle discs by their edges only. Clean the disc with an approved CD cleaner only. Wipe it from the center of the disc toward the edge. Do not clean in a circular motion. Do not expose discs to direct sunlight or heat sources for extended periods. 203 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Audio System • • MP3 and WMA folder mode represents a folder structure consisting of one level of folders. The CD player numbers all MP3 and WMA tracks on the disc (noted by the MP3 or WMA file extension) and all folders containing MP3 and WMA files, from F001 (folder) T001 (track) to F253 T255. Creating discs with only one level of folders helps with navigation through the disc files. In track mode, the system displays and plays the structure as if it were only one level deep (all MP3 and WMA files play, regardless of being in a specific folder). In folder mode, the system only plays the MP3 and WMA files in the current folder. AUDIO UNIT - VEHICLES WITH: AM/FM/CD/DIGITAL AUDIO BROADCAST (DAB) RADIO/ SYNC If you are burning your own MP3 and WMA discs, it is important to understand how the system reads the structures you create. While various files may be present, (files with extensions other than MP3 and WMA), only files with the MP3 and WMA extension are played; other files are ignored by the system. This enables you to use the same MP3 and WMA disc for a variety of tasks on your work computer, home computer and your in-vehicle system. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. 204 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Audio System A CD slot: Where you insert a CD. B Eject: Press the button to eject a CD. C Passenger airbag information: Informs you when the passenger airbag is either on or off. D INFO: Press the button to access radio, CD, USB and IPod information. E TA: Press the button to turn traffic announcements on or off and cancel announcements during an active announcement. F SOUND: Press the button to adjust the sound settings for bass, treble, middle, balance and fade. G Numeric keypad: Press a button to recall a previously stored radio station. In PHONE mode, you can use the numeric keypad to enter a phone number. H Cursor arrows: Press a button to scroll through on-screen choices. I OK: Press the button to confirm on-screen selections. J Clock: Press the button to select clock setup. 205 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Audio System K Seek up: Press the button to go to the next radio station up the radio frequency band. Seek tuning will stop at the first radio station it locates. While listening to a CD, press the button to go to the next track. In PHONE mode, press the button to end or reject a phone call. L Function button 4: Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. M Function button 3: Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. N On, Off and Volume: Press the button to switch the audio system on or off. Turn the dial to adjust the volume. O Function button 2:Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. P Function button 1: Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. Q Seek down: Press the button to go to the next radio station down the radio frequency band. Seek tuning will stop at the first radio station it locates. While listening to a CD, press the button to go to the previous track. In PHONE mode, press the button to begin or accept a phone call. R MENU: Press the button to access different audio system features. S PHONE: Press the button to access the phone feature of the SYNC system by pressing PHONE then MENU. T AUX: Press the button to access the AUX and SYNC features, it will also cancel the menu or list browsing. U RADIO: Press the button to select different radio frequency bands, it will also cancel the menu or list browsing. V CD: Press the button to change source to CD, it will also cancel the menu or list browsing. 4. Press the OK button to confirm the new settings. Sound Button This will allow you to adjust the sound settings for bass, treble, middle, balance and fade. Radio Button Press the RADIO button to select from the frequency bands available. 1. Press the sound button. 2. Use the up and down arrow buttons to select the required setting. 3. Use the left and right arrow buttons to make the necessary adjustment. The display indicates the level selected. You can use the buton to return to radio reception when you have been listening to another source. Alternatively, press the left arrow button to display the available frequency bands. Scroll to the required frequency band and press OK. 206 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Audio System Station Tuning Control Note: When you drive to another part of the country, stations that broadcast on alternative frequencies, and are stored on preset buttons, may be updated with the correct frequency and station name for that area. Seek Tuning Select a frequency band and briefly press the seek up or seek down button. Seek tuning will stop at the first radio station it locates. Autostore Control Manual Tuning Note: This will store up to a maximum of the 10 strongest signals available, either from the AM or the FM frequency band, and overwrite the previously stored stations. You can also store stations manually in the same way as other frequency bands. 1. Press function button 2. 2. Use the left and right arrow buttons to tune down or up the frequency band in small increments or press and hold to increment quickly, until you find a station you want to listen to. 3. Press OK to continue listening to a station. • • Scan Tuning Scan allows you to listen to a few seconds of each station detected. Press the MENU button, select audio mode then press and hold the RADIO button. When the search is complete, sound is restored and the strongest signals are stored on the autostore presets. Traffic Information Control 1. Press function button 3. 2. Use the seek buttons to scan up or down the selected frequency band. 3. Press function button 3 again or OK to continue listening to a station. Many stations that broadcast on the FM frequency band have a TP code to signify that they carry traffic program information. Station Preset Buttons Before you can receive traffic announcements, you must press either the TA or TRAFFIC button. A TA display will appear to show the feature is switched on. Turning Traffic Announcements On and Off This feature allows you to store your favorite stations, they can be recalled by selecting the appropriate frequency band and pressing one of the preset buttons. If you are already tuned to a station that broadcasts traffic information, TP will also be displayed. Otherwise the unit will search for a traffic program. 1. Select a frequency band. 2. Tune to the station required. 3. Press and hold one of the preset buttons. A progress bar and message will appear. When the progress bar completes the station has been stored. The audio unit will also mute momentarily as confirmation. When traffic information is broadcast, it will automatically interrupt normal radio or CD playback and a message will appear in the display. If a non-traffic station is selected or recalled using a preset button, the audio unit will remain on that station unless TA or TRAFFIC is turned off, then on again. You can repeat this on each frequency band and for each preset button. 207 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Audio System Note: If traffic announcement is on and you select a preset or manual tune to a non traffic announcement station no traffic announcements will be heard. 1. Use the left or right arrow button to adjust the setting. 2. Press the OK button to confirm your selection. 3. Press the MENU button to return. Note: When you are listening to a non traffic announcement station and turn traffic announcement off and on again a TP seek will occur. News Broadcasts The audio unit may interrupt normal reception to broadcast news bulletins from stations on the FM frequency band, radio data system or other enhanced network linked stations. Traffic Announcement Volume Traffic announcements interrupt normal broadcasts at a preset minimum level that is usually louder than normal listening volumes. The display will indicate there is an incoming announcement, during news broadcasts. When the audio unit interrupts for a news broadcast the preset volume level will be the same as traffic announcements. To adjust the preset volume: • Use the volume control to make the necessary adjustment during an incoming traffic announcement broadcast. The display will show the level selected. Press the MENU button. Select Ending Traffic Announcements The audio unit will return to normal operation at the end of each traffic announcement. To end the announcement prematurely, press TA or TRAFFIC during the announcement. When your vehicle moves from one transmission area to another with the alternative frequencies tuning switched on, this function will search for the strongest station signal. Press the MENU button. Select Audio settings News The majority of programs that broadcast on the FM frequency band have a program identification code, it can be recognized by audio units. When available, automatic volume control adjusts the volume level to compensate for engine noise and road speed noise. Adaptive volume 2 Alternative Frequencies Automatic Volume Control 1 Audio settings 1. Turn on or off with the OK button. 2. Press the MENU button to return. Note: If you press TA or TRAFFIC at any other time it will switch all announcements off. 2 1 Under certain conditions, however, alternative frequencies tuning may temporarily disrupt normal reception. 208 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Audio System When selected, the unit continually evaluates signal strength and, if a better signal becomes available, the unit will switch to that alternative. It mutes while it checks a list of alternative frequencies and if necessary, it will search once across the selected frequency band for a genuine alternative frequency. Regional mode on: This prevents random alternative frequency switches when neighboring regional networks are not carrying the same programming. Regional mode off: This allows a larger coverage area if neighboring regional networks are carrying the same programming, but can cause random alternative frequency switches if they are not. It will restore radio reception when it finds one or if one is not found, the unit will return to the original stored frequency. Press the MENU button. When selected, AF may appear in the display. Select Press the MENU button. Select 1 Audio settings 2 Alt. frequency 1 Audio settings 2 RDS regional 1. Turn on or off with the OK button. 2. Press the MENU button to return. 1. Turn on or off with the OK button. 2. Press the MENU button to return. AUDIO UNIT - VEHICLES WITH: DIGITAL AUDIO BROADCAST (DAB) RADIO/NAVIGATION SYSTEM/SYNC Regional Mode Regional mode controls the behavior of alternative frequencies switching between regionally related networks of a parent broadcaster. A broadcaster may run a fairly large network across a large part of the country. At various times of the day this large network may be broken down into a number of smaller regional networks, typically centered on major towns or cities. When the network is not split into regional variants, the whole network caries the same programming. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. 209 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Audio System A CD slot: Where you insert a CD. B Eject: Press the button to eject a CD. C Passenger airbag information: Informs you when the passenger airbag is either on or off. D INFO: Press the button to access radio, CD, USB, IPod and Navigation information. If Navigation has been selected, pressing this button will show details of your current location or journey. E MAP: Press the button to access map features. F MENU: Press the button to access different audio system features. G Numeric keypad Press a button to recall a previously stored radio station. In PHONE mode, you can use the numeric keypad to enter a phone number. H Cursor arrows: Press a button to scroll through on-screen choices. I OK: Press the button to confirm on-screen selections. 210 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Audio System J Clock: Press the button to select clock setup. K TA: Press the button to turn traffic announcements on or off and cancel announcements during an active announcement. If Navigation has been selected pressing this button takes you to the Traffic menu. L Function button 4: Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. M Function button 3: Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. N Seek up: Press the button to go to the next radio station up the radio frequency band. Seek tuning will stop at the first radio station it locates. While listening to a CD, press the button to go to the next track. In PHONE mode, press the button to end or reject a phone call. O On, Off and Volume: Press the button to switch the audio system on or off. Turn the dial to adjust the volume. P Function button 2: Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. Q Function button 1: Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. R Seek down: Press the button to go to the next radio station down the radio frequency band. Seek tuning will stop at the first radio station it locates. While listening to a CD, press the button to go to the previous track. In PHONE mode, press the button to begin or accept a phone call. S PHONE: Press the button to access the phone feature of the SYNC system by pressing PHONE then MENU. T AUX: Press the button to access the AUX and SYNC features, it will also cancel the menu or list browsing. U RADIO: Press the button to select different radio frequency bands, it will also cancel the menu or list browsing. V CD: Press the button to change source to CD, it will also cancel the menu or list browsing. W NAV: Press the button to access the navigation system. 3. Use the left and right arrow buttons to make the necessary adjustment. The display indicates the level selected. 4. Press the OK button to confirm the new settings. Sound Button This will allow you to adjust the sound settings, for example bass, middle and treble. 1. Press the sound button. 2. Use the up and down arrow buttons to select the required setting. Radio Button Press the RADIO button to select from the frequency bands available. 211 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Audio System You can use the button to return to radio reception when you have been listening to another source. 3. Press and hold one of the preset buttons. A progress bar and message will appear. When the progress bar completes the station has been stored. The audio unit will also mute momentarily as confirmation. Alternatively, press the left arrow button to display the available frequency bands. Scroll to the required frequency band and press OK. You can repeat this on each frequency band and for each preset button. Station Tuning Control Note: When you drive to another part of the country, stations that broadcast on alternative frequencies, and are stored on preset buttons, may be updated with the correct frequency and station name for that area. Seek Tuning Select a frequency band and briefly press the seek up or seek down button. Seek tuning will stop at the first radio station it locates. Autostore Control Manual Tuning Note: This will store up to a maximum of the 10 strongest signals available, either from the AM or the FM frequency band, and overwrite the previously stored stations. You can also store stations manually in the same way as other frequency bands. 1. Press function button 2. 2. Use the left and right arrow buttons to tune down or up the frequency band in small increments or press and hold to increment quickly, until you find a station you want to listen to. 3. Press OK to continue listening to a station. Note: You must select either FM AST or AM AST to use this function. • Scan Tuning Scan allows you to listen to a few seconds of each station detected. • 1. Press function button 3. 2. Use the seek buttons to scan up or down the selected frequency band. 3. Press function button 3 again or OK to continue listening to a station. Press the MENU button, select audio mode then press and hold the RADIO button. When the search is complete, sound is restored and the strongest signals are stored on the autostore presets. Traffic Information Control Many stations that broadcast on the FM frequency band have a TP code to signify that they carry traffic program information. Station Preset Buttons Turning Traffic Announcements On and Off This feature allows you to store your favorite stations, they can be recalled by selecting the appropriate frequency band and pressing one of the preset buttons. Before you can receive traffic announcements, you must press either the TA or TRAFFIC button. A TA display will appear to show the feature is switched on. 1. Select a frequency band. 2. Tune to the station required. 212 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Audio System Automatic Volume Control If you are already tuned to a station that broadcasts traffic information, TP will also be displayed. Otherwise the unit will search for a traffic program. When available, automatic volume control adjusts the volume level to compensate for engine noise and road speed noise. When traffic information is broadcast, it will automatically interrupt normal radio or CD playback and a message will appear in the display. Press the MENU button. Select If a non-traffic station is selected or recalled using a preset button, the audio unit will remain on that station unless TA or TRAFFIC is turned off, then on again. 1 Audio settings 2 Adaptive volume 1. Use the left or right arrow button to adjust the setting. 2. Press the OK button to confirm your selection. 3. Press the MENU button to return. Note: If traffic announcement is on and you select a preset or manual tune to a non traffic announcement station no traffic announcements will be heard. Note: When you are listening to a non traffic announcement station and turn traffic announcement off and on again a TP seek will occur. Digital Signal Processing Digital Signal Processing Occupancy Traffic Announcement Volume Traffic announcements interrupt normal broadcasts at a preset minimum level that is usually louder than normal listening volumes. This feature takes into account the differences in distance from the various speakers in your vehicle to each seat. You must select the correct sitting position for the audio to be correctly set. To adjust the preset volume: Digital Signal Processing Equalizer • Use the volume control to make the necessary adjustment during an incoming traffic announcement broadcast. The display will show the level selected. Select the music category that most suits your listening preference. The audio output will change to enhance the particular style of music chosen. Changing the Digital Signal Processing Settings Ending Traffic Announcements The audio unit will return to normal operation at the end of each traffic announcement. To end the announcement prematurely, press TA or TRAFFIC during the announcement. Press the MENU button. Select 1 Note: If you press TA or TRAFFIC at any other time it will switch all announcements off. 1. Audio settings Scroll to the required digital signal processing function. 213 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Audio System 2. Use the up and down arrow buttons to select the required setting. 3. Press the OK button to confirm your selection. 4. Press the MENU button to return. When selected, the unit continually evaluates signal strength and, if a better signal becomes available, the unit will switch to that alternative. It mutes while it checks a list of alternative frequencies and if necessary, it will search once across the selected frequency band for a genuine alternative frequency. News Broadcasts The audio unit may interrupt normal reception to broadcast news bulletins from stations on the FM frequency band, radio data system or other enhanced network linked stations. It will restore radio reception when it finds one or if one is not found, the unit will return to the original stored frequency. When selected, AF may appear in the display. The display will indicate there is an incoming announcement, during news broadcasts. When the audio unit interrupts for a news broadcast the preset volume level will be the same as traffic announcements. Press the MENU button. Select Press the MENU button. Audio settings 2 News Audio settings 2 Alt. frequency 1. Turn on or off with the OK button. 2. Press the MENU button to return. Select 1 1 Regional Mode Regional mode controls the behavior of alternative frequencies switching between regionally related networks of a parent broadcaster. A broadcaster may run a fairly large network across a large part of the country. At various times of the day this large network may be broken down into a number of smaller regional networks, typically centered on major towns or cities. When the network is not split into regional variants, the whole network caries the same programming. 1. Turn on or off with the OK button. 2. Press the MENU button to return. Alternative Frequencies The majority of programs that broadcast on the FM frequency band have a program identification code, it can be recognized by audio units. When your vehicle moves from one transmission area to another with the alternative frequencies tuning switched on, this function will search for the strongest station signal. Regional mode on: This prevents random alternative frequency switches when neighboring regional networks are not carrying the same programming. Under certain conditions, however, alternative frequencies tuning may temporarily disrupt normal reception. 214 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Audio System Regional mode off: This allows a larger coverage area if neighboring regional networks are carrying the same programming, but can cause random alternative frequency switches if they are not. AUDIO UNIT - VEHICLES WITH: AM/FM/DIGITAL AUDIO BROADCAST (DAB) RADIO Press the MENU button. Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. WARNING Select 1 Audio settings 2 RDS regional 1. Turn on or off with the OK button. 2. Press the MENU button to return. 215 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Audio System A Display: Shows the status of the current mode selected. B USB socket: Insert to play audio from a compatible external device or memory stick. C SET: Press the button to adjust the sound settings for bass, treble, balance and fade. D Seek up: Press the button to go to the next station up the radio frequency band or the next track. Seek down: Press the button to go to the next station down the radio frequency band or the previous track. In Bluetooth audio and USB modes press the buttons to go to the next or previous track. D Dial and end call: Press the button to make and end a call. The steering wheel controls can also be used for this. See Steering Wheel (page 42). E Numeric keypad: Press the button to recall a previously stored station. To store a favorite station press and hold until the sound returns. F Clock: Press the button to select clock setup. 216 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Audio System G Information: Press the button to access more information if it does not fit the display. H TA: Press the button to turn traffic announcements on or off and cancel announcements during an active announcement. I On, Off and Volume: Press the button to switch the audio system on or off. Turn the dial to adjust the volume. J Microphone: Cell phone microphone. K MENU: Press the button to access different audio system features, depending on which mode has been selected. L PHONE: Press the button to access the Bluetooth phone feature of the system by pressing PHONE then MENU. When paired further presses of this button will display phone name, signal strength and the battery level. M AUX: Press the button to access Bluetooth audio streaming, USB or Aux input playback. N RADIO: Press the button to select different radio bands. Press to cancel the menu or list browsing. O Cursor up and down: Press a button to scroll through on-screen choices. In radio mode press to manual tune. P OK, Play and Pause: Press the button to confirm on-screen selections. Press to play or pause during playback with compatible external devices. Set Button Station Tuning Control This will allow you to adjust the sound settings, for example bass, treble, balance and fade. Seek Tuning Select a frequency band and briefly press the seek up or seek down button. Seek tuning will stop at the first radio station it locates. 1. Press the SET button until the required setting is displayed. 2. Use the up and down arrow buttons to select the required level. 3. Press the OK button to confirm the new settings. Manual Tuning Use the up and down arrow buttons to tune down or up the frequency band in small increments or press and hold to increment quickly, until you find a station you want to listen to. Radio Button Press the RADIO button to select from the frequency bands available. Station Preset Buttons You can use the button to return to radio reception when you have been listening to another source. This feature allows you to store your favorite stations. They can be recalled by selecting the appropriate frequency band and pressing one of the preset buttons. 217 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Audio System 1. Select a frequency band. 2. Tune to the station required. 3. Press and hold one of the preset buttons. A progress bar and message will appear. When the progress bar completes the station has been stored. The audio unit will also mute momentarily as confirmation. Note: When you are listening to a non traffic announcement station and turn traffic announcement off and on again a TP seek will occur. Traffic Announcement Volume Traffic announcements interrupt normal broadcasts at a preset minimum level that is usually louder than normal listening volumes. You can repeat this on each frequency band and for each preset button. To adjust the preset volume use the volume control to make the necessary adjustment during an incoming traffic announcement broadcast. The display will show the level selected. Note: When you drive to another part of the country, stations that broadcast on alternative frequencies, and are stored on preset buttons, may be updated with the correct frequency and station name for that area. Ending Traffic Announcements The audio unit will return to normal operation at the end of each traffic announcement. To end the announcement prematurely, press TA or TRAFFIC during the announcement. Traffic Information Control Many stations that broadcast on the FM frequency band have a TP code to signify that they carry traffic program information. Note: If you press TA or TRAFFIC at any other time it will switch all announcements off. Turning Traffic Announcements On and Off Before you can receive traffic announcements, you must press either the TA or TRAFFIC button. A TA display will appear to show the feature is switched on. News Broadcasts The audio unit may interrupt normal reception to broadcast news bulletins from stations on the FM frequency band, radio data system or other enhanced network linked stations. If you are already tuned to a station that broadcasts traffic information, TP will also be displayed. Otherwise the unit will search for a traffic program. The display will indicate there is an incoming announcement, during news broadcasts. When the audio unit interrupts for a news broadcast the preset volume level will be the same as traffic announcements. When traffic information is broadcast, it will automatically interrupt normal radio or device playback. If a non-traffic station is selected or recalled using a preset button, the audio unit will remain on that station unless TA or TRAFFIC is turned off, then on again. 1. Press the MENU button. 2. Scroll to the news option and turn on or off with the up and down arrow buttons. 3. Press the OK button to return. Note: If traffic announcement is on and you select a preset or manual tune to a non traffic announcement station no traffic announcement will be heard. 218 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Audio System Alternative Frequencies large network may be broken down into a number of smaller regional networks, typically centered on major towns or cities. When the network is not split into regional variants, the whole network caries the same programming. The majority of programs that broadcast on the FM frequency band have a program identification code, it can be recognized by audio units. When your vehicle moves from one transmission area to another with the alternative frequencies tuning switched on, this function will search for the strongest station signal. Regional mode on: This prevents random alternative frequency switches when neighboring regional networks are not carrying the same programming. Regional mode off: This allows a larger coverage area if neighboring regional networks are carrying the same programming, but can cause random alternative frequency switches if they are not. Under certain conditions, however, alternative frequencies tuning may temporarily disrupt normal reception. When selected, the unit continually evaluates signal strength and, if a better signal becomes available, the unit will switch to that alternative. It mutes while it checks a list of alternative frequencies and if necessary, it will search once across the selected frequency band for a genuine alternative frequency. 1. Press the MENU button. 2. Scroll to the region option and turn on or off with the up and down arrow buttons. 3. Press the OK button to return. It will restore radio reception when it finds one or if one is not found, the unit will return to the original stored frequency. Phone When selected, AF will appear in the display. This section describes the functions and features of the Bluetooth cell phone hands free system. 1. Press the MENU button. 2. Scroll to the AF option and turn to auto or off with the up and down arrow buttons. 3. Press the OK button to return. The Bluetooth cell phone part of the system provides interaction with the audio system and your cell phone. It allows you to use the audio system to make and receive calls without having to hold your cell phone. Regional Mode Note: Using the system with the engine off will drain the battery. Regional mode controls the behavior of alternative frequencies switching between regionally related networks of a parent broadcaster. A broadcaster may run a fairly large network across a large part of the country. At various times of the day this 219 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Audio System Note: As no common agreement exists, cell phone manufacturers are able to implement a variety of profiles in their Bluetooth devices. Because of this, an incompatibility can occur between the phone and hands free system, which in some cases may significantly degrade the system performance. To avoid this situation, only recommended phones should be used. To check if your cell phone is compatible, refer to the cell phone user manual or visit the regional Ford website. The following procedure is required before an initial Bluetooth phone connection can be made. Bluetooth Setup Note: If the ignition is switched off the phone call will remain in progress. Note: Up to five Bluetooth devices can be paired to the system. Note: If there is an ongoing call when the phone in use is selected as the new active phone, the call is transferred to the vehicle audio system. Note: Even if connected to the system, your phone can still be used in the usual way. Before you can use your cell phone with your vehicle it must be paired to the audio system. Message ADD DEVICE Description and Action 1. 2. 3. 4. 5. SET PRIMARY 1. LOAD PHONEBK 1. Press the PHONE button and then keep pressing the MENU button to scroll to the screen display term. Press the OK button. Press the OK button again and note the six digit number displayed. Search for Bluetooth devices using the cell phone. For information on phone settings, refer to your cell phone user manual. Select FORD AUDIO from the list of Bluetooth devices found by your phone. Enter the six digit number into your cell phone when prompted to pair the audio system and cell phone. Once pairing has been successful the screen display term will be shown on the audio display. 2. Press the OK button twice to confirm your cell phone as the primary device for all future connections. The screen display term will then be displayed on the audio unit. Press the OK button twice to confirm that the contents of your phonebook are downloaded to the system. 2. The Bluetooth device name is displayed on the audio unit. 220 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Audio System Phonebook Downloading Phone options If your phonebook was not downloaded during initial Bluetooth pairing follow this process: 1. Press the PHONE button and then keep pressing the MENU button to scroll to the load phonebook option. 2. Press the OK button. REDIAL PHONEBOOK CALL HISTORY ADD DEVICE Deleting a Paired Device or Cell Phone SEL DEVICE To remove a paired device follow this process: 1. Press the PHONE button and then keep pressing the MENU button to scroll to the delete device option. 2. Press the OK button. The first paired device name will be shown. Scroll to the required device name using the up and down arrow buttons. Select delete all to erase all paired devices. 3. Press the OK button multiple times to remove the device from the audio unit. SET PRIMARY DEL DEVICE BT BT OFF LOAD PHONEBK Press the OK button to select the required option, and use the up and down arrows to change features. Making and Receiving Calls Privacy Mode Outgoing calls can be made by: • Entering a number using the numeric keypad. • Selecting a contact from the downloaded phonebook. • Selecting a number or contact from the call history log. • Using quick dial by pressing one of the radio preset buttons. • Using the redial function. • Using the cell phone. You can transfer a call from hands free to private mode during an active call. Press the MENU button until the privacy option appears, then press the OK button to transfer. To return to hands free mode, press the dial button. Phone Menu Options Press the PHONE button to select phone mode. Press the PHONE button again to display information such as phone name, signal strength and battery level. Incoming calls can be answered by: • Pressing the call pickup button on the audio unit. • Using the cell phone. When in phone mode, press the MENU button to scroll through the various phone options. Calls can be rejected using the end call button on the audio unit, or by using the cell phone directly. 221 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Audio System USB Press the seek up and down keys to skip forward or backward through tracks. Press and hold to fast forward and reverse through the track. Note: Only use USB Mass-Storage device compliant devices. Note: Always switch your audio unit to a different source (for example the radio) before unplugging the USB device. Message AUTOPL Note: Do not install or connect USB hubs or splitters. Note: The system is only designed to recognize and read suitable audio files from a USB device that conforms to the USB Mass-Storage device class or an iPod. Not all available USB devices can be guaranteed to function with the system. Description USB playback will start automatically when you connect a compatible device. To turn this feature off, select this option and turn off using the menu function. iPod Note: It is possible to connect compatible devices with a trailing USB lead as well as those that plug into the USB socket directly (for example USB memory sticks and pen drives). Connect the iPod to the audio unit. Select the iPod as the audio source by pressing the AUX button until the iPod option appears in the display. After first connecting the iPod, the first track within the first folder will start to play automatically. Following audio source switching, the position of playback on the iPod is remembered. Note: Some USB devices with a higher power consumption may not be compatible (for example some larger hard drives). Note: Access time to read the files on the external device will vary depending upon factors such as the file structure, size and device content. Press the seek up and down keys to skip backward and forward through tracks. Press and hold the seek keys to enable fast rewind or fast forward through track content. The audio unit supports a range of external devices. Once connected, control of the external device is possible via the audio unit. Various functions may be controlled from the audio unit including: • Next and previous track select. • Track seek. • Shuffle. • Repeat. Operating the USB Device Connect the device to the audio unit. Select the USB device as the audio source by pressing the AUX button until the USB screen appears in the display. After first connecting the USB device, the first track within the first folder will start to play automatically. Following audio source switching, the position of playback on the USB device is remembered. Bluetooth Audio Streaming Compatible Bluetooth devices can be connected to the audio unit to playback using the vehicle audio system. 222 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Audio System Select the device as the audio source by pressing the AUX button until the Bluetooth audio option appears in the display. Note: Make sure the device is paired before using this feature. The device playback can be controlled using the audio unit buttons play, pause, next and previous track. Hereby, Visteon Corporation, declares that this Bluetooth enabled car radio is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Declaration of Conformity 223 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Audio System Note: When you reach the first or last radio station within an ensemble, further tuning will skip to the next ensemble. There may be a delay during this change and the audio will briefly mute. DIGITAL RADIO The system allows you to listen to DAB (Digital Audio Broadcast) radio stations. Note: Coverage differs from region to region and will influence the quality of reception. It is broadcast nationwide, regionally and locally. Seek Tuning 1. The following formats are supported: • DAB • DAB+ • DMB-Audio (Digital Multimedia Broadcasting). Press a seek button. The system will stop at the first radio station it finds in the direction chosen. Radio Station List This feature displays all the available radio stations in a list. 1. Press function button 1. 2. Press the left or right arrow buttons to change ensembles. Press the up or down arrow button to navigate to your required radio station. 3. Press OK to confirm your selection. Note: The display will only show radio stations in the current ensemble. Ensembles Ensembles contain a group of radio stations. Each ensemble can consist of several different radio stations. The radio station name displays below the ensemble name. Note: When you tune from one ensemble to another, it can take a while until the system synchronizes to the next ensemble. The system mutes during synchronization. Manual Tuning 1. Press function button 2. 2. Press the left or right arrow button to tune up or down the waveband in small increments. Press and hold to move through the waveband quickly. 3. Press OK to confirm your selection. Note: Seek tuning is also possible within this screen. Selecting Radio Band DAB1 and DAB2 operate in the same way. You can store up to 10 different presets on each band. 1. Press the RADIO button. 2. Press the left arrow button to display the available wavebands. 3. Select DAB1 or DAB2. Radio Station Preset Buttons This feature allows you to store up to 10 favorite radio stations from any ensemble in each preset bank. Radio Station Tuning Control Press the RADIO button and select DAB1 or DAB2. Both preset banks operate in the same way and can store up to 10 different preset radio stations. 1. Select a radio station. 224 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Audio System 2. Press and hold one of the preset buttons. A progress bar and message will appear. When the progress bar completes the radio station has been stored. The system will mute momentarily as confirmation. AUDIO INPUT JACK WARNINGS Driving while distracted can result in loss of vehicle control, accident and injury. We strongly recommend that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Once stored press a preset button at any time to select a favourite radio station. Note: Radio stations stored on the preset buttons may not always be available if you have left the coverage area. The system will mute when this happens. Radio Text You can display extra information. For example; artist name. To switch this option on, select a radio station and press function button 3. For safety reasons, do not connect or adjust the settings on your portable music player while your vehicle is moving. Note: Extra information may not always be available. Store the portable music player in a secure location, such as the center console or the glove box, when your vehicle is in moving. Hard objects may become projectiles in a collision or sudden stop, which may increase the risk of serious injury. The audio extension cable must be long enough to allow the portable music player to be safely stored while your vehicle is moving. Service Linking If you leave the coverage area of a DAB radio station the system will automatically switch to the corresponding FM radio station. You can switch this feature on and off using the information display. See General Information (page 66). Note: If a DAB radio station has no corresponding FM radio station, the audio will mute when attempting to switch. The auxiliary input jack allows you to connect and play music from your portable music player through your vehicle speakers. You can use any portable music player designed for use with headphones. Your audio extension cable must have male one-eighth inch (three and one-half millimeter) connectors at each end. Note: The system will display the FM symbol when DAB and FM radio stations link. 1. Make sure your vehicle is stationary with the radio and portable music players turned off. 225 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Audio System 2. Plug the extension cable from the portable music player into the auxiliary input jack. 3. Switch the radio on. Select either a tuned FM station or a CD. 4. Adjust the volume as desired. 5. Switch the portable music player on and adjust its volume to half its maximum level. 6. Press AUX until LINE or LINE IN appears in the display. You should hear music from your device even if it is low. 7. Adjust the volume on your portable music player until it reaches the volume level of the FM station or CD. Do this by switching back and forth between the AUX and FM or CD controls. The USB port allows you to plug in media playing devices, memory sticks and charge devices (if supported). See SYNC™ (page 228). MEDIA HUB The media hub is located in the center console and has the following features: USB PORT A USB ports B Audio input C SD card slot 226 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Audio System AUDIO TROUBLESHOOTING Audio unit display Rectification Please check CD General error message for CD fault conditions. For example cannot read the CD, data-CD inserted, etc. Make sure the disc is loaded correctly. Clean and re-try, or replace disc with known music disc. If error persists contact an authorized dealer. CD drive malfunction General error message for CD fault conditions. For example a mechanism fault. CD drive high temp. Ambient temperature too hot – unit will not work until it has cooled down. 227 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ GENERAL INFORMATION SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cell phone and portable media player. • This allows you to: • Make and receive calls • Access and play music from your media player • Use Emergency Assistance • Access phonebook contacts and music using voice commands • Stream music from your connected cell phone • Select pre-defined text messages Make sure that you review your device's manual before using it with SYNC. • Use the advanced voice recognition system Charge your USB device (if your device supports this). Support For further support, see an authorized dealer. For more information, visit the regional Ford website. 228 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ Safety Information supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. The cell phone profile, media player index and development log will remain in the system unless deleted. They are generally accessible in your vehicle only when you connect your cell phone or media player. If you no longer plan to use the system or your vehicle, we recommend you complete a master reset to erase all stored information. See Information Displays (page 66). When using SYNC: • Do not operate playing devices if the power cords or cables are broken, split or damaged. Carefully place cords and cables where you cannot step on them or they do not interfere with the operation of pedals, seats, compartments or safe driving abilities. • Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage. Refer to your device's manual for further information. • Do not attempt to service or repair the system. See an authorized dealer. Special equipment is required to access system data. Access to your vehicle's SYNC module is also required. We will not access the system data for any purpose other than as described without consent. Examples where system data can be accessed are for a court order, where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of us. Further privacy information is available. See SYNC™ Applications and Services (page 243). USING VOICE RECOGNITION Privacy Information This system helps you control many features using voice commands. This allows you to keep your hands on the steering wheel and focus on what is around you. When a cell phone is connected to SYNC, the system creates a profile that is linked to that cell phone. The system creates the profile to offer you more mobile features and to operate more efficiently. Among other things, this profile may contain data about your phonebook, text messages (read and unread) and call history. This will include the history of calls when your cell phone was not connected to the system. If you connect a media player, the system creates and retains an index of Helpful Hints Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands. 229 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ Before giving a voice command, wait for the system announcement to finish followed by a single beep. Any command spoken before this does not register with the system. You can interrupt the system at any time while it is speaking by pressing the voice button. You can also cancel a voice session at any time by pressing and holding the voice button. Speak naturally, without long pauses between words. Initiating a Voice Session Press the voice button. A list of available commands appears in the display. Command Description Bluetooth audio Stream audio from your cell phone. (cancel | stop | exit) Cancel the requested action. ((line | AV | audio video) in | AUX | audio video) Access the device connected to the auxiliary input jack. (phone | Blackberry | iPhone | Mobile) Make calls. (USB [stick] | iPod | MP3 [player]) Access the device connected to your USB port. voice settings Adjust the level of voice interaction and feedback. [main menu] help Hear a list of voice commands available in the current mode. The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time. System Interaction and Feedback The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and your chosen level of interaction. You can customize the voice recognition system to provide more or less instruction and feedback. Adjusting the Interaction Level Press the voice button. When prompted: Command voice settings Description Provides access to change the interaction level. Then any of the following: 230 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ Command Description interaction mode advanced Provides less audible interaction and more tone prompts. interaction mode novice Provides more detailed interaction and guidance. Press the voice button. When prompted: Confirmation prompts are short questions the system asks when it is not sure of your request or when there is more than one possible response to your request. For example, the system may ask if the command phone is correct. Command voice settings Description Provides access to change the confirmation prompt setting. Then any of the following: Command Description confirmation prompts off Makes a best guess from the command. You may still occasionally be asked to confirm settings. confirmation prompts on Clarifies your voice command with a short question. The system creates suggestion lists when it has the same confidence level of several options based on your voice commands. When switched on, the system may prompt you with as many as four possibilities for clarification. Command Description media candidate lists off Makes a best guess from the media suggestion list. The system may occasionally ask you questions. media candidate lists on Clarifies your voice command for media suggestions. phone candidate lists off Makes a best guess from the cell phone suggestion list. The system may occasionally ask you questions. phone candidate lists on Clarifies your voice command for cell phone suggestions. 231 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ Changing the Voice Settings the information and entertainment display. You can change the voice settings using Press the MENU button. Action Message 1 SYNC-Settings 2 Voice settings Note: To scroll through the menus, press the up or down arrows on your audio system. USING SYNC™ WITH YOUR PHONE 1. Make sure the Bluetooth feature on your cell phone is switched on before starting the search. Refer to your device's manual if necessary. 2. Press the PHONE button. When the audio display indicates that no phones are paired, select the option to add. 3. When a message to begin pairing appears in the audio display, search for SYNC on your cell phone to start the pairing process. 4. When prompted on your cell phone's display, enter the six-digit PIN provided by the system in the audio display. The display indicates when the pairing is successful. Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cell phone's functionality. At a minimum, most cell phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • Ending a call. • Using privacy mode. • Dialing a number. • Redialing. • Call waiting notification. • Caller ID. Depending on your cell phone's capability and your market, the system may prompt you with questions such as setting the current cell phone as the primary cell phone (the cell phone the system automatically tries to connect with first when you switch the ignition on), downloading your phonebook, etc. Other features such as text messaging using Bluetooth and automatic phonebook download are cell phone dependent features. To check your cell phone's compatibility, refer to your device's manual or visit the regional Ford website. Pairing Subsequent Cell Phones Pairing a Cell Phone For the First Time Wirelessly pairing your cell phone with the system allows you to make and receive hands-free calls. Wirelessly pairing your cell phone with the system allows you to make and receive hands-free calls. Note: You must switch the ignition and radio on. Note: You must switch the ignition and radio on. Note: To scroll through the menus, press the up or down arrows on your audio system. 232 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ 1. 2. 3. 4. 5. 6. Make sure the Bluetooth feature on your cell phone is switched on before starting the search. Refer to your device's manual if necessary. Press the PHONE button. Select the option for Bluetooth devices. Press the OK button. Select the option to add. This starts the pairing process. When a message to begin pairing appears in the audio display, search for SYNC on your device to start the pairing process. 7. When prompted on your cell phone's display, enter the six-digit PIN provided by the system in the audio display. The display indicates when the pairing is successful. The system may prompt you with questions such as setting the current cell phone as the primary cell phone, downloading your phonebook, etc. Cell Phone Voice Commands Press the voice button and when prompted say either: Command Action call (someone | [[a] name]) You do not need to say "phone" prior to these commands. Call <name> at home You do not need to say "phone" prior to these commands. Call <name> at work You do not need to say "phone" prior to these commands. Call <name> in office You do not need to say "phone" prior to these commands. Call <name> on cell You do not need to say "phone" prior to these commands. Call <name> on other You do not need to say "phone" prior to these commands. dial [[a] number] You do not need to say "phone" prior to these commands. ([go to] privacy [on] | transfer to phone | handsfree off) These commands are only available during a call. (hold call [on] | (put | place) call on hold) These commands are only available during a call. (hold call off | take call off hold) These commands are only available during a call. mute [call] [on] These commands are only available during a call. (mute [call] off | Unmute These commands are only available during a call. [call]) join (call | calls) These commands are only available during a call. 233 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ Phonebook Commands requested information appears in the audio display. When you ask the system to access a phonebook name, number, etc., the Press the voice button and when prompted say either: Command Action call (someone | [[a] name]) To call the contact. dial [[a] number] 112 (one-one-two), 700 (seven hundred) etc. Pound Number 0 (zero) to 9 (nine) Asterisk clear Deletes all entered digits (delete | correct) Deletes the last set of entered digits. Plus Star Note: To exit dial mode, press and hold the phone button or any button on the audio unit. Menu Commands Press the voice button and when prompted say either: Command (turn ringer on | silent mode off) (turn ringer off | silent mode [on]) Words in parenthesis are optional and do not have to be spoken for the system to understand the command. Making a Call Press the voice button and when prompted say either: 234 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ Command Action call (someone | [[a] name]) dial [[a] number] Followed by a number. When the system confirms the number say: dial [[a] number] To erase the last spoken digit say: Command (delete | correct) Action Or press the left arrow button on the audio unit. To erase all spoken digits say: Command clear Action Or press and hold the left arrow button on the audio unit. Cell Phone Options During an Active Call To end the call, press the end call button on the steering wheel or select the end call option in the audio display and press OK. During an active call, you have extra menu features which become available, for example putting a call on hold. Receiving a Call When receiving a call, you can: • Answer the call by pressing the accept call button on the steering wheel or by selecting the accept call option in the audio display. Press the OK button. • Reject the call by pressing the reject call button on the steering wheel or by selecting the reject call option in the audio display. Press the OK button. • Ignore the call by doing nothing. To access this menu, choose one of the options available at the bottom of the audio display or select the option for more. 235 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ Message Description and Action Mic. off Turn your vehicle's microphone off. To turn the microphone on, select the option again. Privacy Switch a call from an active hands-free environment to your cell phone for a more private conversation. When selected, the audio display will indicate the call is private. Hold Put an active call on hold. When selected, the audio display will indicate the call is on hold. Dial a number Enter numbers using the audio system numeric keypad, for example numbers for passwords. Join calls Join two separate calls. The system supports a maximum of three callers on a multi-party or conference call. 1. Select the option for more. 2. Access the desired contact through the system or use voice commands to place the second call. Once actively in the second call, select the option for more. 3. Scroll to the option to join calls and press the OK button. Phonebook Access your phonebook contacts. 1. Select the option for more. 2. Scroll to the option for phonebook and press the OK button. 3. Scroll through your phonebook contacts. 4. Press the OK button again when the desired selection appears in the audio display. 5. Press the OK button or dial button to call the selection. Call history Access your call history log. 1. Select the option for more. 2. Scroll to the option for call history appears and press the OK button. 3. Scroll through your call history options (incoming, outgoing or missed). 4. Press the OK button again when the desired selection appears in the audio display. 5. Press the OK button or dial button to call the selection. 236 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ Accessing Features Through the Cell Phone Menu The system attempts to automatically re-download your phonebook and call history each time your cell phone connects to the system. You must turn on the auto download feature if your cell phone supports it. You can access your call history, phonebook, sent text messages as well as access cell phone and system settings. You can also access advanced features such as emergency assistance. Note: This is a cell phone dependent feature. 1. Press the PHONE button to enter the cell phone menu. 2. Select one of the options available. Message Description and Action Dial a number Dial a number using the audio system numeric keypad. Redial Redial the last number called (if available). Press the OK button to select. Phonebook Access your downloaded phonebook. 1. Press the OK button to confirm and enter. You can use the options at the bottom of the screen to quickly access an alphabetical category. You can also use the letters on the keypad to jump in the list. 2. Scroll through your phonebook contacts. 3. Press the OK button again when the desired selection appears in the audio display. 4. Press the OK button or dial button to call the selection. Call history Access any previously dialed, received or missed calls. 1. Press the OK button to select. 2. Scroll to select either incoming calls, outgoing calls or missed calls. Press the OK button to make your selection. 3. Press the OK button or dial button to call the selection. Speed Dial Select one of 10 speed dial entries. To set a speed dial entry, go to the phonebook and press and hold one of the numbers on the audio system numeric keypad. Text messaging Send, download and delete text messages. 237 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ Message Description and Action BT Devices Access the option for Bluetooth device menu listings (add, connect, set as primary, on or off, delete). Phone settings View various settings and features on your cell phone. Emergency Assistance Turn the SYNC emergency assistance feature on or off. You have these options: • Select the listen option to have the system read the message to you. • Select the view option to open the text message. Select the ignore option or do nothing and the message goes into your text message inbox. Once selected, you have the ability to have the message read out to you, to view other messages or to select the more option. • Press the voice button and say "Read text message". • Select the more option and use the arrow buttons to scroll through further options. Text Messaging The system allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road. Note: This is a cell phone dependent feature. Receiving a Text Message When a new message arrives, an audible tone sounds and the audio display indicates you have a new message. Note: Your cell phone must support downloading text messages using Bluetooth to receive incoming text messages. Choose from the following: Message Action Reply to sender Press the OK button to access and then scroll through the list of pre-defined messages to send. Call sender Press the OK button to call the sender of the message. Forward msg. Press the OK button to forward the message to anyone in your phonebook or call history. You can also choose to enter a number. 2. Select the text messaging option, then press the OK button. Sending, Downloading and Deleting Your Text Messages 1. Choose from the following: Press the PHONE button. 238 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ Message Description and Action New When you select the option to send a text message, a list of pre-defined messages appear in the audio display. Allows you to send a new text message based on a pre-defined set of 15 messages. View Allows you to read the full message and in addition provides the option to have the message read out to you by the system. To go to the next message select the more option. This allows you to reply to the sender, call the sender or forward the message. Delete Allows you to delete current text messages from the system (not your cell phone). The audio display indicates when all your text messages have been deleted. More... Allows you to delete all messages or to manually trigger a download of all unread messages from your cell phone. Note: Only one recipient is allowed per text message. Sending a Text Message 1. Select the send option when the desired selection is highlighted in the audio display. 2. Select the confirmation option when the contact appears and press the OK button again to confirm when the system asks if you would like to send the message. Each text message is sent with a pre-defined signature. Note: You can send text messages either by choosing a contact from the phonebook and selecting the text option from the audio display or by replying to a received message in the inbox. Accessing Your Cell Phone Settings These are cell phone dependent features. Your cell phone settings allow you to access and adjust features such as your ringtone, text message notification, modify your phonebook and set up automatic download. 1. Press the PHONE button. 2. Scroll until the phone settings option appears, then press the OK button. 3. Scroll to select from the following options: 239 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ Message Description and Action Set as master If this option is checked, the system will use this cell phone as the master when there is more than one cell phone paired to the system. This option can be changed for all paired cell phones (not only for the active one) using the Bluetooth devices menu. Phone status See the cell phone name, provider name, cell phone number, signal level and battery level. When done, press the left arrow button to return to the cell phone status menu. Set ringtone Select which ringtone sounds during an incoming call (one of the system's or your cell phone's). If your cell phone supports in-band ringing, your cell phone's ringtone sounds when you choose the cell phone ringtone option. 1. Press the OK button to select and scroll to hear each ringtone. 2. Press the OK button to select. Text msg notify Have the option of hearing an audible tone to notify you when a text message arrives. Press the OK button to turn the audible tone on or off. Phonebook pref. Modify the contents of your phonebook, e.g. add, delete, download. Press the OK button to select and scroll between: Choose from the following: Message Description and Action Add contacts Push the desired contacts on your cell phone. Refer to your device's manual on how to push contacts. Press the OK button to add more contacts from your phonebook. Delete When a message asking you to delete appears, select the option to confirm. Press the OK button to delete the current phonebook and call history. The system takes you back to the menu for phone settings. Download now Press the OK button to select and download your phonebook to the system. Auto-download When automatic download is switched on, any changes, additions or deletions saved in the system since your last download are deleted. 240 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ Message Description and Action When automatic download is switched off, your phonebook will not be downloaded when your cell phone connects to the system. Your phonebook, call history and text messages can only be accessed when your paired cell phone is connected to the system. Check or uncheck this option to automatically download your phonebook each time your cell phone connects to the system. Downloading times are cell phone dependent and quantity dependent. Bluetooth Devices Menu Options Bluetooth Devices 1. Press the PHONE button. 2. Scroll until the Bluetooth device option appears, then press the OK button. 3. Scroll to select from the following options: This menu provides access to your Bluetooth devices. Use the arrow buttons to scroll through the menu options. It allows you to add, connect and delete devices and set a cell phone as primary. Message Add Description and Action Pair additional cell phones to the system. 1. Select the option to add to start the pairing process. 2. When a message to begin pairing appears in the audio display, search for SYNC on your cell phone. Refer to your device's manual if necessary. 3. When prompted on your cell phone's display, enter the six-digit PIN provided by the system in the audio display. The display indicates when the pairing is successful. 241 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ Message Description and Action 4. When the option to set the cell phone as the primary cell phone appears, select either yes or no. 5. Depending on the functionality of your cell phone, you may be asked extra questions (for example. if you would like to download your phonebook). Select either yes or no to confirm your response. Delete After deleting a cell phone from the list, the cell phone can only be connected again by repeating the full pairing process. Select the delete option and confirm when the system asks to delete the selected device. Master The system attempts to connect with the primary cell phone every time you switch the ignition on. When a cell phone is selected as primary, it appears first in the list and is marked with an asterisk. Set a previously paired cell phone as your primary cell phone. Select the master option to confirm the primary cell phone. Conn. Connect a previously paired cell phone. You can only have one cell phone connected at a time to use the cell phone functionality. When another cell phone is connected, the previous cell phone will be disconnected from the telephone services. The system allows you to use different Bluetooth devices for the cell phone functionality and the Bluetooth audio music playback feature at the same time. Discon. Disconnects the selected cell phone. Select this option and confirm when asked to. After disconnecting a cell phone, it can be connected again without repeating the full pairing process. 2. Select the SYNC settings option, then press the OK button. 3. Scroll to select from the following options: System Settings 1. Press the MENU button. Message Description and Action Bluetooth on Check or uncheck this option to turn the Bluetooth interface of the system on or off. Select this option then press the OK button to change the option's status. Set defaults This selection does not erase your indexed information (phonebook, call history, text messages and paired devices). 242 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ Message Description and Action Select this option and confirm when prompted in the audio display. Return to the factory default settings. Master reset Completely erase all information stored on the system (phonebook, call history, text messages and paired devices) and return to the factory default settings. Select this option and confirm when prompted in the audio display. The display indicates when complete and the system takes you back to the previous menu. Install on SYNC Install applications or software updates you have downloaded. Select this option and confirm when prompted in the audio display. There must be a valid SYNC application or update available on the USB thumb drive in order to finish an installation successfully. System info Display the system's version numbers as well as its serial number. Press the OK button to select. Voice settings The voice settings submenu contains various options. See Using Voice Recognition (page 229). Browse USB Browse the actual menu structure of the connected USB device. Press the OK button and use the up or down arrows to scroll through the folders and files. Use the left or right arrows to enter and leave a folder. Media content can be directly selected for playback from this menu. Emergency Assistance You can turn the emergency assistance feature on or off. See SYNC™ Applications and Services (page 243). Press the MENU button to enter the system menu. SYNC™ APPLICATIONS AND SERVICES Note: Some versions of SYNC may operate differently. Press the PHONE button instead of the MENU button to access the Emergency Assistance menu. A list of available applications appears. Each application may have its own specific settings. Message SYNC-Apps Description and Action Scroll to this option, and then press OK. 243 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ SYNC Emergency Assistance If a crash deploys an airbag or triggers the fuel pump shut off, the system may contact emergency services by dialing 112 (the wireless emergency number that works in most European countries) through a paired and connected cell phone. For more information about the system and Emergency Assistance, visit the regional Ford website. WARNINGS For this feature to work, your cell phone must have Bluetooth and be compatible with the system. Always place your cell phone in a secure location inside your vehicle. Failure to do so may cause serious injury to someone or damage the cell phone which could prevent this feature from working correctly. Note: Before selecting this feature, you must read the Emergency Assistance privacy notice later in this section for important information. Unless the feature setting is switched on prior to a crash, the system will not attempt to place an emergency call which could delay the response time, potentially increasing the risk of serious injury or death. Do not wait for the system to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid a delayed response time. If you do not hear Emergency Assistance within five seconds of the crash, the system or cell phone may be damaged or non-functional. Note: When you switch this feature on or off, that setting applies for all paired cell phones. If you have turned this feature off and a previously paired phone connects when you switch on the ignition, either a voice message plays, a display message or icon is shown or both. Note: Every cell phone operates differently. While this feature works with most cell phones, some cell phones may experience difficulties using this feature. Note: Make sure you are familiar with the information about airbag deployment. See Supplementary Restraints System (page 29). Switching Emergency Assistance On and Off Press the MENU button then select: Message Action SYNC-Apps Press OK. Emergency Assistance Press OK. Select the option you require and press OK. If you switch off this feature, a dialog will appear in the display, which allows you to set a voice reminder. Display Options If you switch on this feature, a confirmation message appears in the display. Off with voice reminder provides a display and voice reminder when your cell phone connects and your vehicle starts. 244 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ Off without voice reminder provides a display reminder only without a voice reminder when your cell phone connects. Before making a call: • If you do not cancel the call and SYNC makes a successful call, an introductory message plays for the emergency operator. After this message, there is hands-free communication between your vehicle's occupants and the operator. • The system provides a short window of time (approximately 10 seconds) to cancel the call. If you do not cancel the call, the system attempts to dial 112. • The system plays a message letting you know when it attempts to make an emergency call. You can cancel the call by selecting the relevant function button or by pressing the end call button on the steering wheel. To make sure that Emergency Assistance works correctly: • The system must have power and be working correctly at the time of the crash and during feature activation and use. • You must switch on the feature before a crash. • You must have a cell phone connected to the system. • In certain countries, it may be necessary to have a valid and registered SIM card with credit in order to place and maintain an emergency call. • A connected cell phone must have the ability to make and maintain an outgoing call at the time of the crash. • A connected cell phone must have adequate network coverage, battery power and signal strength. • Your vehicle must have battery power. During a call: • Emergency Assistance uses your vehicle GPS or cellular network information when available to determine the most appropriate language to use. It alerts the emergency operator of the crash and delivers the introductory message. This may include your vehicle GPS coordinates. • The language the system uses to interact with the occupants of your vehicle may differ from the language used to deliver information to the emergency operator. • After the delivery of the introductory message the voice line opens so that you can speak hands-free with the emergency operator. • When the line is connected, you must be prepared to provide your name, phone number and location information immediately. Note: This feature only works in a European country or region where SYNC Emergency Assistance can call the local emergency services. Visit the regional Ford website for details. In the Event of a Crash Note: Not every crash deploys an airbag or triggers the fuel pump shut off (which may turn on Emergency Assistance). However, if Emergency Assistance is triggered the system tries to contact the emergency services. If a connected cell phone sustains damage or loses connection to the system, it searches for and tries to connect to any available previously paired cell phone. The system attempts to dial 112. 245 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ Note: While the system provides information to the emergency operator, the system plays a message letting you know it is sending important information. It then lets you know when the line is open to start hands-free communication. Important Information about the Emergency Assistance Feature Emergency Assistance does not currently call emergency services in the following markets: Albania, Belarus, Bosnia and Herzegovina, Macedonia, Netherlands, Ukraine, Moldova and Russia. Note: During an Emergency Assistance call, an emergency priority screen appears which contains vehicle GPS coordinates when available. Visit the regional Ford website for latest details. Note: It is possible that GPS location information is not available at the time of the crash; in this case, Emergency Assistance will still attempt to place an emergency call. Emergency Assistance Privacy Notice When you switch on Emergency Assistance, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut off. This feature has the capability to disclose your location information to the emergency operator or other details about your vehicle or crash to provide the most appropriate emergency services. Note: It is possible that the emergency services will not receive the GPS coordinates; in this case, hands-free communication with an emergency operator is available. Note: The emergency operator may also receive information from the cellular network such as cell phone number, cell phone location and cell phone carrier name independent from SYNC Emergency Assistance. If you do not want to disclose this information, do not switch on the feature. SYNC AppLink The system enables voice and manual control of SYNC AppLink enabled smartphone apps. Once an app is running through AppLink, you can control main features of the app through voice commands and manual controls. Emergency Assistance may not work if: • Your cell phone or Emergency Assistance hardware sustains damage in the crash. • The vehicle battery or the system has no power. • A crash ejects your cell phone from your vehicle. • You do not have a valid and registered SIM card with credit in your cell phone. • You are in a European country or region where the SYNC Emergency Assistance cannot place the call. Visit the regional Ford website for details. Note: You must pair and connect your smartphone to SYNC to access AppLink. Note: iPhone users need to connect the phone to the USB port. Note: Android users need to connect the phone to SYNC using Bluetooth. Note: For information on available apps, supported smartphone devices and troubleshooting tips please visit the Ford website. 246 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ Note: Make sure you have an active account for the app that you have downloaded. Some apps will work automatically with no setup. Other apps will want you to configure your personal settings and personalize your experience by creating stations or favorites. We recommend you do this at home or outside of your vehicle. To Access Using the SYNC Menu Scroll through the list of available applications and press OK to select an app. Once an app is running through SYNC, press the right arrow button to access the app menu. You can access various app features from here, for example thumbs up and thumbs down. Press the left arrow button to exit the app menu. Press the MENU button then select: Message Description and Action SYNC-Apps Mobile Apps Scroll to this option, and then press OK. Find new Apps Select this option if the app required is not listed. Note: If a SYNC AppLink compatible app cannot be found, make sure the required app is running on the mobile device. To Access Using Voice Commands Press the voice button and when prompted say: Command mobile (apps | applications) Description and Action Say the name of the application after the tone. The application will start. While an app is running through SYNC, you can press the voice button and speak commands specific to the app. The following voice commands are always available: Command Description and Action [main menu] help Use this command to hear a list of available voice commands. mobile (apps | applications) The system will prompt you to say the name of the app to start it. list [mobile] (apps | applications) The system will list all of the currently available mobile apps. 247 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ Command Description and Action find [new] [mobile] (apps | applications) The system will search your connected mobile device for SYNC compatible apps. <the name of the app> Say the name of an app to start it on SYNC. <the name of the app> Help The system will list the available voice commands for the requested app. (quit | exit | close) Use this command followed by the name of the app. Press the MENU button then select: Enabling and Disabling Push Notifications Some apps can send push notifications. A push notification is an alert from an app running in the background and is delivered by voice, pop up or both. This may be particularly useful for news or location based apps. Message Description and Action SYNC-Apps Mobile Apps Settings All Apps If push notifications are supported this setting will be listed. Select to enable or disable the feature as required. Note: You must enable mobile apps for each connected device the first time you select a mobile app using the system. Enabling SYNC Mobile Apps To use the system you must consent to send and receive app authorization information and updates, using the data plan associated with the connected device. Note: Standard data rates will apply. Ford is not responsible for any additional charges you may receive from your service provider, when your vehicle sends or receives data through the connected device. This includes any additional charges incurred due to driving in areas when roaming out of a home network. Data is sent to Ford in the United States through the connected device. The information is encrypted and includes your VIN, SYNC module number, anonymous usage statistics and debugging information. Updates may take place automatically. 248 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ App Status in the settings menu. There are three possible statuses: You can view the current status of an app Message Description and Action Update needed The system has detected a new app requiring authorization or a general permissions update is required. Up-to-date No update is required. Updating... The system is trying to receive an update. Options in the settings menu: Message Description and Action Request Update If an update is required and you want to manually request the update, for example when you are in a Wi-Fi hotspot. Disable Updates Select this option to disable automatic updates. When you launch an app using SYNC, the system may ask you to grant certain permissions, for example: • To allow your vehicle to provide vehicle information to the app including, but not limited to: Fuel level, fuel consumption, engine speed, battery voltage, odometer, VIN, external temperature, gear position, tire pressure, ambient temperature, date and time. • To allow your vehicle to provide driving characteristic information, including, but not limited to: MyKey, seat belt status, engine speeds, braking events, brake pedal switch, acceleration, accelerator pedal position, clutch pedal switch, trip length, trip time, trip cost, percent engine on time, and percent of time at speed. App Permissions Permissions are divided by groups. You can grant these group permissions individually. You can change a permission group status any time when not driving, by using the settings menu. 249 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ • To allow your vehicle to provide location information, including: GPS and speed. To allow the app to send push notifications using the vehicle display and voice capabilities while running in a background state. • SYNC is capable of hosting nearly any media player including: iPod, Zune, Plays from device players, and most USB drives. SYNC also supports audio formats such as MP3, WMA, WAV and ACC. Connecting Your Media Player to the USB Port Note: You will only need to grant permissions the first time you use an app with SYNC. Note: If your media player has a power switch, make sure you switch on the device. Note: We are not responsible or liable for any damages or loss of privacy relating to usage of an app, or dissemination of any vehicle data that you approve us to provide to an app. To Connect Using Voice Commands 1. Plug the device into your vehicle's USB port. 2. Press the voice button and when prompted say: USING SYNC™ WITH YOUR MEDIA PLAYER You can access and play music from your media player through your vehicle's speaker system using the system's media menu or voice commands. You can also sort and play your music by specific categories such as artist or albums. Command Description and Action (USB [stick] | iPod | MP3 You can now play music by saying any of the appropriate [player]) voice commands. Refer to the media voice commands. 2. Press the AUX button until an initializing message appears in the display. To Connect Using the System Menu 1. Plug the device into your vehicle's USB port. Message Browse USB Description and Action Depending on how many media files are on your connected device, an indexing message may appear in the display. When indexing is complete, the screen returns to the playback menu. Choose from the following: 250 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ Message Play all Playlists Songs Artists Albums Genres Browse USB Reset USB Exit Media Voice Commands What's Playing? Press the voice button and when prompted say: At any time during playback, you can press the voice button and ask the system what is playing. The system reads the metadata tags (if populated) of the current track. Command Description and Action (USB [stick] | iPod | MP3 You can now play music by saying any of the appropriate [player]) voice commands. Then any of the following: Command Description and Action play pause play [album] [by [artist]] <name> is a dynamic listing, meaning that it could be the name of anything such as desired group, artist or song. Voice commands that are not available until indexing is complete. play all 251 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ Command Description and Action play [artist] <name> is a dynamic listing, meaning that it could be the name of anything such as desired group, artist or song. Voice commands that are not available until indexing is complete. play [genre] <name> is a dynamic listing, meaning that it could be the name of anything such as desired group, artist or song. Voice commands that are not available until indexing is complete. [play] next track play [playlist] <name> is a dynamic listing, meaning that it could be the name of anything such as desired group, artist or song. Voice commands that are not available until indexing is complete. [play] previous track play [song | track | title | file] <name> is a dynamic listing, meaning that it could be the name of anything such as desired group, artist or song. Voice commands that are not available until indexing is complete. repeat off repeat one [on] (browse | search | show) album (browse | search | show) artist (browse | search | show) genre (browse | search | show) playlist (browse | search | show) all (album | albums) (browse | search | show) all (artist | artists) (browse | search | show) all (genre | genres) (browse | search | show) all (playlist | playlists) 252 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ Command Description and Action (browse | search | show) all (song | songs | title | titles | file | files | track | tracks) shuffle off shuffle [all] [on] [play] (similar music | more like this) ((who's | who is) this | who plays this | (what's | what is) playing [now] | (what | which) (song | track | artist) is this | (who's | who is) playing | (what's | what is) this) Voice Command Guide Command Description and Action (browse | search | show) The system searches all the data from your indexed music genre and if available, begins to play the chosen type of music. [play] (similar music | more like this) The system compiles a playlist and then plays similar music to what is currently playing from the USB port using indexed metadata information. (browse | search | show) The system searches for a specific artist, track or album from artist the music indexed through the USB port. (browse | search | show) The system searches for a specific artist, track or album from album the music indexed through the USB port. To switch the Bluetooth audio on, use the AUX or Source button or press the voice button and when prompted and say: The system is also capable of playing music from your cell phone through Bluetooth. Command Description and Action Bluetooth audio Then any of the following: 253 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ Command Description and Action pause play [play] next track [play] previous track Press AUX to select USB playback. Media Menu Features The media menu allows you to select how to play your music (such as by artist, genre, shuffle or repeat) and to find similar music or reset the index of your USB devices. Message Options Description and Action This will enter the media menu. Then any of the following: Message Description and Action Shuffle Choose to shuffle or repeat your music. Once you make your choice, it remains on until you switch it off. Repeat track Choose to shuffle or repeat your music. Once you make your choice, it remains on until you switch it off. Similar music You can play similar types of music to the current playlist from the USB port. The system uses the metadata information of each track to compile a playlist. The system then creates a new list of similar tracks and then begins playing. Each track must have the metadata tags populated for this feature. With certain playing devices, if your metadata tags are not populated, the tracks will not be available in voice recognition, the play menu or this option. However, if you place these tracks onto your playing device in mass storage device mode they are available in voice recognition, the play menu or this option. The system places unknowns into any unpopulated metadata tag. Reset SYNC USB Resets the USB index. After the new indexing is complete you can choose what to play from the USB song library. 254 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ Accessing Your USB Song Library 1. port. 2. Press AUX to select USB playback. Plug the device into your vehicle's USB Message Browse USB Description and Action This menu allows you to select and play your media files by artist, album, genre, playlist and track or even to browse what is on your USB device. If there are no media files to access, the display indicates there is no media. If there are media files, you have the following options to scroll through and select: Message Play all Description and Action Play all indexed media files from your playing device one at * a time in numerical order. 1. Press OK to select. The first track title appears in the display. Playlists Access your playlists (from formats such as ASX, M3U, WPL * or MTP). 1. Press OK to select. 2. Scroll to select the desired playlist, and then press OK. Songs Search for and play a specific indexed track. 1. Press OK to select. 2. Scroll to select the desired track, and then press OK. Artists Sort all indexed media files by artist. Once selected, the system lists and then plays all artists and tracks alphabetic- * * ally. 1. Press OK to select. 2. Scroll to select the desired artist, and then press OK. Albums * Sort all indexed media files by albums. 1. Press OK to select. 2. Scroll to select the desired albums, and then press OK. 255 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ Message Description and Action Genres Sort indexed music by genre (category) type. 1. Press OK to select. 2. Scroll to select the desired genre, and then press OK. Browse USB Browse all supported media files on your media player connected to the USB port. You can only view media files that are compatible with SYNC; other saved files are not visible. 1. Press OK to select. 2. Scroll to browse indexed media files on your flash drive, and then press OK. Reset USB Resets the USB index. After the new indexing is complete, you can choose what to play from the USB song library. * * You can use the buttons at the bottom of the audio display to jump to a certain alphabetical category quickly. You can also use the letters on the numeric keypad to jump in the list. Bluetooth Devices and System Settings SYNC™ TROUBLESHOOTING You can access these menus using the audio display. See Using SYNC™ With Your Phone (page 232). Your SYNC system is easy to use. However, should questions arise, please refer to the tables below. To check your cell phone's compatibility, visit the regional Ford website. Cell phone issues Issue Possible cause Possible solution A lot of background noise during a phone call. The audio control settings on your cell phone may be affecting SYNC performance. Refer to your device's manual about audio adjustments. During a call, I can hear the Possible cell phone other person malfunction. but they cannot hear me. Try switching off your cell phone, resetting it or removing the battery, then trying again. Make sure that the microphone for SYNC is not set to off. 256 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ Cell phone issues Issue Possible cause This is a cell phonedependent feature. SYNC is not able to download my phone- Possible cell phone book. malfunction. Possible solution Check your cell phone's compatibility. Try switching off your cell phone, resetting it or removing the battery, then trying again. Try pushing your phonebook contacts to SYNC by selecting the option to add. You must switch on your cell phone and the automatic phonebook download feature on SYNC. Try pushing your phonebook contacts to SYNC by selecting the option to add. The system says "Phonebook downloaded" but my Limitations on your cell SYNC phonephone's capability. book is empty or is missing contacts. This is a cell phonedependent feature. If the missing contacts are stored on your SIM card, try moving them to your cell phone's memory. Remove any pictures or special ring tones associated with the missing contact. You must switch on your cell phone and the automatic phonebook download feature on SYNC. Check your cell phone's compatibility. Try switching off your cell phone, resetting it or removing the battery, then trying again. I am having trouble connecting my cell phone to SYNC. Possible cell phone malfunction. Try deleting your device from SYNC and deleting SYNC from your device, then trying again. Always check the security and auto accept prompt settings relative to the SYNC Bluetooth connection on your cell phone. Update your cell phone's firmware. Switch off the auto download setting. Text messaging This is a cell phoneis not working dependent feature. on SYNC. Check your cell phone's compatibility. 257 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ Cell phone issues Issue Possible cause Possible cell phone malfunction. Possible solution Try switching off your cell phone, resetting it or removing the battery, then trying again. Your cell phone must support downloading text messages through Bluetooth to receive incoming text messages. This is a cell phonedependent feature. Audible text messages do not work on my cell phone. Access the text messaging menu of SYNC to see if your cell phone supports the feature. Press the PHONE button and then scroll and select the option for text messaging, then press OK. Because each cell phone is different, refer to your device's manual for the specific cell This is a cell phone limita- phone you are pairing. In fact, there can be tion. differences between cell phones due to brand, model, service provider and software version. USB and media issues Issue Possible cause Possible solution Try switching off the device, resetting it or removing the battery, then trying again. I am having trouble connecting my device. Make sure you are using the manufacturer's cable. Possible device malfuncMake sure correctly insert the USB cable to tion. the device and your vehicle's USB port. Make sure that the device does not have an auto-install program or active security settings. SYNC does not Make sure you are not leaving the device in recognize my This is a device limitation. your vehicle during very hot or cold device when I temperatures. start my vehicle. Bluetooth audio This is a devicedoes not dependent feature. stream. Make sure you connect the device to SYNC and press play on your device. 258 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ USB and media issues Issue Possible cause Possible solution The device is not connected. Your music files may not contain the correct artist, Make sure that all song details are popusong title, album or genre lated. information. SYNC does not recognize music The file may be that is on my corrupted. device. The song may have copyright protection that does not allow it to play. When I connect my iPhone or iPod Touch through the USB and This is a device limitation. Bluetooth Audio at the same time, I sometimes do not hear any sound. Try replacing the corrupt file with a new version. Some devices require you to change the USB settings from mass storage to media transfer protocol class. From the iPhone or iPod Touch music now playing screen, select the audio device airplay icon at the very bottom of your iPhone or iPod Touch screen. To listen to the iPhone or iPod Touch through Bluetooth Audio, select SYNC. To listen to the iPhone or iPod Touch through USB, select Dock Connector. Voice command issues Issue SYNC does not understand what I am saying. Possible cause Possible solution Review the cell phone voice commands and the media voice commands at the beginning of their respective sections. You may be using the wrong voice commands. Refer to the audio display during an active voice session to find a list of voice commands there. You may be speaking too The microphone for the system is either in soon or at the wrong your rear view mirror or in the headliner just time. above the windshield. 259 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ Voice command issues Issue Possible cause Possible solution You may be using the Review the media voice commands at the wrong voice commands. beginning of the media section. You may not be saying SYNC does not the name exactly as the understand the system saved it. name of a song or artist. Say the song or artist exactly as the system saved it. If you say, "Play Artist Prince", the system does not play music by Prince and the Revolution or Prince and the New Power Generation. Make sure you are saying the complete title such as "California remix featuring Jennifer Nettles". If the song titles are in capital letters, you have to spell them. LOLA requires you to say "L-O-L-A". The system may not be reading the name the Do not use special characters in the title, same way you are saying as the system does not recognize them. it. Review the cell phone voice commands at the beginning of the cell phone section. You can also use the cell phone and media You may be using the wrong voice commands. suggestion lists to get a list of possible suggestions when the system cannot fully understand you. See Using Voice Recognition (page 229). SYNC does not understand or is calling the wrong contact You may not be saying when I want to the name exactly as the system saved it. make a call. Contacts in your phonebook may be very short and similar or they may contain special characters. Make sure you are saying the name exactly as the system saved it. For example, if the contact name is Joe Wilson, say "Call Joe Wilson". The system works better if you list full names such as "Joe Wilson" rather than "Joe". Do not use special characters such as 123 or ICE as the system does not recognize them. 260 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ Voice command issues Issue Possible cause Possible solution Your phonebook contacts may be in capital letters. If the contacts are in capital letters, you have to spell them. JAKE requires you to say "Call J-A-K-E". SYNC applies the phonetic pronunciation rules of the selected language to the contact names stored on your cell phone. The SYNC voice control system is having trouble recognizing foreign names stored on my cell phone. You may be saying the foreign names using the currently selected language for SYNC. The SYNC voice control system is having trouble recognizing foreign tracks, artists, albums, genres and playlist names from my media player or USB flash drive. You may be saying the foreign names using the currently selected language for SYNC. Helpful Hint: You can select your contact manually. Press PHONE. Select the option for phonebook and then contact name. Press the soft-key option to hear it. SYNC will read the contact name to you, giving you some idea of the pronunciation it is expecting. SYNC applies the phonetic pronunciation rules of the selected language to the names stored on your media player or USB flash drive. It is able to make some exceptions for very popular artist names (for example, U2) such that you can always use the English pronunciation for these artists. 261 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig SYNC™ Voice command issues Issue Possible cause Possible solution SYNC uses a synthetically generated voice rather than pre-recorded human voice. The system generates voice prompts and SYNC uses text-tothe pronuncispeech voice prompt ation of some technology. words may not be accurate for my language. My previous Bluetooth voice control system allowed me to control the radio, CD, and climate control systems. Why can I not control these systems with SYNC? SYNC offers several new voice control features for a wide range of languages. Dialing a contact name directly from the phonebook without pre-recording (for example, “call John Smith”) or selecting a track, artist, album, genre or playlist directly from your media player (for example," play artist Madonna). The focus of SYNC is to control your mobile devices and the content stored on them. SYNC offers significant capability beyond the previous system such as dialing a contact name directly from the phonebook without pre-recording (for example, “call John Smith”) or selecting a track, artist, album, genre or playlist directly from your media player (for example, " play artist Madonna). 262 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl SYNC™ General Issue The language selected for the instrument cluster and information and entertainment display does not match the SYNC language (phone, USB, Bluetooth audio, voice control and voice prompts). Possible cause Possible solution SYNC only supports four languages in a single module for text display, voice control and voice prompts. The country where you bought your vehicle dictates the four languages based on the most popular languages spoken. If the selected language is not available, SYNC remains in the current active language. SYNC does not support the currently selected language for the instrument cluster and inform- SYNC offers several new voice control ation and entertainment features for a wide range of languages. display. Dialing a contact name directly from the phonebook without pre-recording (for example, “call John Smith”) or selecting a track, artist, album, genre or playlist directly from your media player (for example, play artist Madonna). 263 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Navigation Press the relevant button on the unit bezel to access the system functions. This will take you into the selected mode. For instructions on how to operate the audio unit and the available navigation features, see the relevant audio unit procedure. See Audio System (page 203). Loading Map Data WARNINGS The indicated maximum speed may not be applicable to your vehicle. It is always your responsibility to control your vehicle, supervise any system and obey the correct speed limit. Failure to do so could result in loss of vehicle control. 1. Load the navigation SD card into the slot. 2. Press the NAV button. The road safety warning confirms the map data import was successful. 3. The system is now ready to use. For map updates and system upgrades, see an authorized dealer. The front glass on the liquid crystal display may break if hit with a hard object. If the glass breaks, do not touch the liquid crystalline material. In case of contact with the skin, wash immediately with soap and water. Note: You can only use Ford licensed data. Road Safety WARNING Note: Do not switch the ignition on or attempt to start the engine while the software is updating. Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Note: Do not clean the unit with solvents or aerosol cleaning agents. Use only a damp cloth. Note: The navigation SD card must be in the SD card slot to operate the navigation system. If you need a replacement SD card, see an authorized dealer. Note: The SD card slot is spring-loaded. To remove the SD card, push the card in and release it. Do not attempt to remove the card without first pushing it in. This could cause damage. 264 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Navigation Note: You are ultimately responsible for the safe operation of your vehicle and must evaluate whether it is safe to follow route suggestions. Navigation features are provided only as an aid. Driving decisions based on observations of local conditions and existing traffic regulations must be observed. Do not follow route suggestions if they would result in an unsafe or illegal maneuver, an unsafe situation, or if you would be directed into an area that you consider unsafe. Maps used by this system may be inaccurate due to errors, changes in roads, traffic or driving conditions. Safety Information If detailed viewing of route instructions is necessary, pull off the road when it is safe to do so and park your vehicle. Setting a Route Press the NAV button and select: Destination input Starting at the top, select the country followed by either the postcode or city and street name, together with the house number or intersection. Use the arrow buttons to enter the destination details. Start guidance Select this after entering sufficient information. Note: After the first entry, the country selected will remain the default option until you manually change it. The route is calculated and the screen returns to the main navigation screen. If prompted, select the type of route you require first. Follow the screen and voice prompts to reach your destination. Note: If you only need to navigate to a district, within a city for example, just enter the district name and start guidance. Note: If required you can select different character screens by using the up and down arrow buttons. You can access the menu using the information and entertainment display control. See Information Displays (page 66). Menu Structure Note: If you only need to navigate to a city center, just enter the city name and start guidance. For a description on some menu items refer to the relevant table. Note: Some options may appear slightly different or not at all if the items are optional. 265 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Navigation Navigation Menu Structure Route Active guidance Route sections list Block next section Unblock route sections Destination input Country City/postcode Street District Start guidance Traffic TA TMC for route All TMC Block next section Route sections list Unblock route sections Home address Start guidance Change address Last destinations Favourites Favourites (A-Z) Points of interest POIs nearby Near destination Along motorway POIs near address Search by name Tour planning New tour Stored tours 266 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Navigation Store position Route options Route Eco Fast Short Always ask Driver: Leisurely Normal Fast Eco settings Trailer: Roof box Dynamic Motorway Tunnel Ferry/motorail Toll Seasonal roads Toll sticker Special functions GPS info System info Enter position Demo mode Route Options Press the NAV button and scroll to route options. You can then set your route options for any of the following. 267 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Navigation Function Route: Always ask Description Select to make sure that you are always given the choice of route option for your journey. Eco Uses the most fuel efficient route. Your driving style will influence this. Fast Uses the fastest route possible. Short Uses the shortest distance possible. Driver: Eco settings Leisurely This option will calculate your time of arrival based on a leisurely drive to the destination. Normal This option will calculate your time of arrival based on a normal drive to the destination. Fast This option will calculate your time of arrival based on a fast drive to the destination. Trailer: Use this feature to change the economy settings of your journey relating to whether or not you are towing a trailer and if so the size of trailer being towed. Roof box Use this feature to change the economy settings of your journey relating to the use of a roof box. Dynamic When switched on, and if the unit is receiving a valid traffic message channel signal, the route will be automatically updated to take into account real time traffic incidents or congestion. This feature can be useful in avoiding delays or hold ups on journeys. Motorway When switched off the system will avoid freeways on your route and automatically update your route distance and timings. Tunnel When switched off the system will avoid tunnels on your route and automatically update your route distance and timings. 268 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Navigation Function Description Ferry/motorail When switched off the system will avoid ferry crossings and car train facilities on your route and automatically update your route distance and timings. Toll When switched off the system will avoid toll roads on your route and automatically update your route distance and timings. Seasonal roads When switched off the system will avoid seasonal roads (for example, mountain passes) on your route and automatically update your route distance and timings. Toll sticker When switched off the system will avoid toll routes and automatically update your route distance and timings. Setting Your Navigation Preferences Information Press the information button to view details of your current location or journey. During active route guidance pressing this button will repeat the last navigation instruction. Select settings for the system to take into account when planning your route. Press the NAV button and choose any of the following options. When You Select You Can Destination input Enter your destination details (for example enter city names, enter street names or pick a place from a map). Traffic Choose how you want the system to handle traffic problems along your route (for example, block sections on route). Home address See the location on the map currently stored as the home position. Only one entry can be saved as the home address. Last destinations Access a history of previous destinations entered in the system. Select the required repeat destination from the list. Favourites See a list of your saved favorites. Points of interest Search for and select points of interest nearby, on your route or at your destination. You can search by name or by category. 269 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Navigation When You Select You Can Tour planning Set up and store a new tour by entering a number of different destinations and select the order in which you wish to visit them. You can also modify an existing tour or recall a previous tour. The system will automatically calculate and display your chosen journey. Store position Store and name your current position. This will automatically save in your favorites. Route options Set your route options from the available list. Special functions Select GPS and system information or a demonstration of the system functionality. Select a demonstration mode where the system will simulate a journey whilst the vehicle is stationary. You can manually select a vehicle start position. Press the MENU button, select the navigation option and choose any of the following options. When You Select You Can Route options Set your route options. Map display Customize the map display for your journey (for example arrows on map, arrival times and map content). Assistance options Customize display information for your journey (for example signs, lanes and speed limits). Turn the hazard warning feature on or off. Personal data Delete personal data (for example your home address). Reset all settings Reset the navigation settings. Storing Your Home Address Adding a Favorite 1. Press the NAV button. 2. Select the home address option. 3. Enter the required details using the arrow buttons. 4. Press the confirm function button. Note: Your last destination will automatically display if you go to change your home address. 1. Press the NAV button. 2. Scroll to the destination input option. 3. Enter the required details using the arrow buttons. 4. Press the store function button. Note: If you select store position, this will also save the destination in your favorites. 270 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Navigation Selecting a Favorite Route Displays 1. Press the NAV button. 2. Select the favorites option. 3. Scroll to the required destination using the arrow buttons. 4. Press the OK button to start navigation. Map Display Press the MAP button to view map mode. This view will show your current location with your vehicle in the center shown as an arrow surrounded by a circle. The arrow will face in the direction of travel. The information on the top line gives the name of the current road, or the next road to take if a turn is approaching. Adjusting the Navigation Voice Level You can adjust the voice prompt level during an active voice prompt by using the volume control. You can change the way the map is displayed by altering the zoom and orientation settings. Press function button one. The current map scale is shown on the display. Note: During active route guidance pressing the information button will repeat the last navigation instruction. Map scale settings may be set between 0.05 miles to 500 miles or 50 meters to 500 kilometers, with an auto setting on the top. The auto setting continuously changes the map scale according to vehicle speed and the road type being driven. Nav Audio Mixing This feature allows you to adjust the volume mix between the audio unit and navigation voice level. Tolerant Destination Input You can use the arrow buttons to change the view to 2D, turn-by-turn, 3D or a clean view. This function will search a number of destinations with a similar spelling to what you have entered. This is helpful if you are unsure on how to spell a destination. Tolerant Zoom This feature will automatically increase the zoom on the map display at times when you are required to make a turn, or perform more complex maneuvers. Shortly after the zoom scale will return to the previous level when in auto mode. Press the NAV button and scroll to this destination input option before entering your destination details. Manual: Press function button one and adjust the setting using the left or right arrow buttons. Press OK to confirm your setting. Then begin to input your destination. Press the OK button. The system will search for destinations with similar spellings. Use the arrow buttons to select a destination from the list and press the OK button to confirm your destination. Auto: Press function button one and using the up or down arrow key select the auto option. Press OK to confirm your setting. 271 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Navigation Move Navigation Map Updates When you are in map mode, press function button two. You can now use the arrow buttons on the audio unit to move around the map. Annual navigation map updates are available for purchase. See an authorized dealer. Type Approvals Press function button two again to return to the original view. Navigation Display After commencing a navigation route, the default screen is the main navigation screen. Once an active route is underway, guidance will be given by on-screen information and voice prompts. Whichever audio source you wish to leave the unit in, basic turn by turn and distance information will remain on the screen in the form of a graphic inset. You do not need to leave the unit on the main navigation screen when you are navigating a route. Press the MAP button at any time to return to the main navigation screen. Slightly more detailed information on your route may be available using the main navigation screen if required. SD Logo is a trademark. The navigation software is based in part on the work of the FreeType team © 2006 The navigation software is based in part on the work of the independent JPEG Group. Hazard Spot Warning The system supports a hazard spot warning feature which informs you with visible and audible feedback about hazardous traffic areas. Assistance options You can switch the system on and off using the information and entertainment display menu. Refer to this option in the navigation menu. Note: This feature is only available in certain countries. 272 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Appendices ELECTROMAGNETIC COMPATIBILITY WARNINGS Do not mount any transceiver, microphones, speakers, or any other item in the deployment path of the airbag system. WARNINGS Your vehicle has been tested and certified to legislation relating to electromagnetic compatibility (72/245/EEC, UN ECE Regulation 10 or other applicable local requirements). It is your responsibility to make sure that any equipment you have fitted complies with applicable local legislation. Have any equipment fitted by an authorized dealer. Do not fasten antenna cables to original vehicle wiring, fuel pipes and brake pipes. Keep antenna and power cables at least 4 inches (10 centimeters) from any electronic modules and airbags. Note: Only fit antennae in the positions shown to the roof of your vehicle. Radio frequency transmitter equipment (e.g. cell phones, amateur radio transmitters etc.) may only be fitted to your vehicle if they comply with the parameters shown in the table below. There are no special provisions or conditions for installations or use. Frequency Band Maximum output power Watt (Peak MHz RMS) Antenna Positions 1 – 30 50 W 2 30 – 54 50 W 1, 2 68 – 87.5 50 W 1, 2 142 – 176 50 W 1, 2 380 – 512 50 W 1, 2 273 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Appendices Frequency Band Maximum output power Watt (Peak MHz RMS) 806 – 940 10 W 1, 2 1200 – 1400 10 W 1, 2 1710 – 1885 10 W 1, 2 1885 – 2025 10 W 1, 2 Note: After the installation of radio frequency transmitters, check for disturbances from and to all electrical equipment in your vehicle, both in the standby and transmit modes. Check all electrical equipment: • with the ignition on • with the engine running • during a road test at various speeds. • Check that electromagnetic fields generated inside your vehicle cabin by the transmitter installed do not exceed applicable human exposure requirements. END USER LICENSE AGREEMENT SYNC® End User License Agreement (EULA) • Antenna Positions and "online" or electronic documentation ("MS SOFTWARE") are protected by international intellectual property laws and treaties. The MS SOFTWARE is licensed, not sold. All rights reserved. The MS SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by FORD MOTOR COMPANY. The additional software and systems of FORD MOTOR COMPANY origin, as well as associated media, printed materials, and "online" or electronic documentation ("FORD SOFTWARE") are protected by international intellectual property laws and treaties. The FORD SOFTWARE is licensed, not sold. All rights reserved. You have acquired a device ("DEVICE") that includes software licensed by Ford Motor Company and its affiliates ("FORD MOTOR COMPANY") from an affiliate of Microsoft Corporation ("MS") . Those installed software products of MS origin, as well as associated media, printed materials, 274 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Appendices • • The MS SOFTWARE and/or FORD SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by third party software and service suppliers. The additional software and services of third party origin, as well as associated media, printed materials, and "online" or electronic documentation ("THIRD PARTY SOFTWARE") are protected by international intellectual property laws and treaties. The THIRD PARTY SOFTWARE is licensed, not sold. All rights reserved. The MS SOFTWARE, FORD SOFTWARE and THIRD PARTY SOFTWARE hereinafter collectively and individually will be referred to as "SOFTWARE". Description of Other Rights and Limitations • • IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT ("EULA") DO NOT USE THE DEVICE OR COPY THE SOFTWARE. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT). • GRANT OF SOFTWARE LICENSE: This EULA grants you the following license: • • You may use the SOFTWARE as installed on the DEVICE and as otherwise interfacing with systems and/or services provide by or through FORD MOTOR COMPANY or its third party software and service providers. Speech Recognition: If the SOFTWARE includes speech recognition component(s), you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process. Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process. Limitations on Reverse Engineering, Decompilation and Disassembly: You may not reverse engineer, decompile, or disassemble nor permit others to reverse engineer, decompile or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. Limitations on Distributing, Copying, Modifying and Creating Derivative Works: You may not distribute, copy, make modifications to or create derivative works based on the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. Single EULA: The end user documentation for the DEVICE and related systems and services may contain multiple EULAs, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple EULAs, you are licensed to use only one (1) copy of the SOFTWARE. 275 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Appendices • • • SOFTWARE Transfer: You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICE, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and printed materials, any upgrades, and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any transfer must include all prior versions of the SOFTWARE. Termination: Without prejudice to any other rights, FORD MOTOR COMPANY or MS may terminate this EULA if you fail to comply with the terms and conditions of this EULA. Security Updates/Digital Rights Management: Content owners use the WMDRM technology included in your DEVICE to protect their intellectual property, included copyrighted content. Portions of the SOFTWARE on your DEVICE use WMDRM software to access WMDRM-protected content. If the WMDRM software fails to protect the content, content owners may ask Microsoft to revoke the SOFTWARE's ability to use WMDRM to play or copy protected content. This action does not affect unprotected content. When your DEVICE downloads licenses for protected content, you agree that Microsoft may include a revocation list with the licenses. Content owners may require you to upgrade the SOFTWARE on your DEVICE to access their content. If you decline an upgrade, you will not be able to access content that requires the upgrade. • • • Consent to Use of Data: You agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE or related services. MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and services suppliers, their affiliates and/or their designated agent may use this information solely to improve their products or to provide customized services or technologies to you. MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may disclose this information to others, but not in a form that personally identifies you. Internet-Based Services Components: The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and service suppliers, their affiliates and/or their designated agent may automatically check the version of the SOFTWARE and/or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICE. Additional Software/Services: The SOFTWARE may permit FORD MOTOR COMPANY, third party software and service suppliers, MS, Microsoft Corporation, their affiliates and/or their designated agent to provide or make available to you SOFTWARE updates, 276 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Appendices supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE ("Supplemental Components"). • If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply. If MS, Microsoft Corporation, their affiliates and/or their designated agent make available Supplemental Components, and no other EULA terms are provided, then the terms of this EULA shall apply, except that the MS, Microsoft Corporation or affiliate entity providing the Supplemental Component(s) shall be the licensor of the Supplemental Component(s). FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates and/or their designated agent reserve the right to discontinue without liability any Internet-based services provided to you or made available to you through the use of the SOFTWARE. • Links to Third Party Sites: The MS SOFTWARE may provide you with the ability to link to third party sites through the use of the SOFTWARE. The third party sites are not under the control of MS, Microsoft Corporation, their affiliates and/or their designated agent. Neither MS nor Microsoft Corporation nor their affiliates nor their designated agent are responsible for (i) the contents of any third party sites, any links contained in third party sites, or any changes or updates to third party sites, or (ii) webcasting or any other form of transmission received from any third party sites. If the SOFTWARE provides links to third party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply an endorsement of the third party site by MS, Microsoft Corporation, their affiliates and/or their designated agent. Obligation to Drive Responsibly: You recognize your obligation to drive responsibly and keep attention on the road. You will read and abide with the DEVICE operating instructions particularly as they pertain to safety and assumes any risk associated with the use of the DEVICE. UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled "For Upgrade Purposes Only" or "For Recovery Purposes Only" you may install one (1) copy of such SOFTWARE onto the DEVICE as a replacement copy for the existing SOFTWARE, and use it in accordance with this EULA, including any additional EULA terms accompanying the upgrade SOFTWARE. 277 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Appendices INTELLECTUAL PROPERTY RIGHTS: All title and intellectual property rights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and "applets" incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by MS, Microsoft Corporation, FORD MOTOR COMPANY, or their affiliates or suppliers. The SOFTWARE is licensed, not sold. You may not copy the printed materials accompanying the SOFTWARE. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights not specifically granted under this EULA are reserved by MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and service providers, their affiliates and suppliers. Use of any on-line services which may be accessed through the SOFTWARE may be governed by the respective terms of use relating to such services. If this SOFTWARE contains documentation that is provided only in electronic form, you may print one copy of such electronic documentation. TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers. PRODUCT SUPPORT: Product support for the SOFTWARE is not provided by MS, its parent corporation Microsoft Corporation, or their affiliates or subsidiaries. For product support, please refer to FORD MOTOR COMPANY instructions provided in the documentation for the DEVICE. Should you have any questions concerning this EULA, or if you desire to contact FORD MOTOR COMPANY for any other reason, please refer to the address provided in the documentation for the DEVICE. No Liability for Certain Damages: EXCEPT AS PROHIBITED BY LAW, FORD MOTOR COMPANY, ANY THIRD PARTY SOFTWARE OR SERVICES SUPPLIERS, MS, MICROSOFT CORPORATION AND THEIR AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS, MICROSOFT CORPORATION AND/OR THEIR AFFILIATES BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S. $250.00). EXPORT RESTRICTIONS: You acknowledge that the SOFTWARE is subject to U.S. and European Union export jurisdiction. You agree to comply with all applicable international and national laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional information, see http://www.microsoft.com/exporting/. • THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY EXPRESSLY BE PROVIDED FOR YOUR NEW VEHICLE. 278 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Appendices Adobe WARNING Contains Adobe® [Flash® Player] or [AIR®] technology by Adobe Systems Incorporated. This [Licensee Product] contains [Adobe® Flash® Player] [Adobe® AIR®] software under license from Adobe Systems Incorporated, Copyright ©1995-2009 Adobe Macromedia Software LLC. All rights reserved. Adobe, Flash and AIR are trademarks of Adobe Systems Incorporated. Operating certain parts of this system while driving can distract your attention away from the road, and possibly cause an accident or other serious consequences. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel. End User Notice Microsoft® Windows® Mobile for Automotive Important Safety Information General Operation This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action. Voice Command Control: Functions within the Windows Automotive-based system may be accomplished using only voice commands. Using voice commands while driving allows you to operate the system without removing your hands from the wheel. Prolonged Views of Screen: Do not access any function requiring a prolonged view of the screen while you are driving. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time. Read and follow instructions: Before using your Windows Automotive- based system, read and follow all instructions and safety information provided in this end user manual ("User's Guide"). Not following precautions found in this User's Guide can lead to an accident or other serious consequences. Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident. Keep User's Guide in vehicle: When kept in the vehicle, the User's Guide will be a ready reference for you and other users unfamiliar with the Windows Automotive-based system. Please make certain that before using the system for the first time, all persons have access to the User's Guide and read its instructions and safety information carefully. 279 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Appendices Use of Speech Recognition Functions: Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor any speech recognition functions included in the system and address any errors. Potential Map Inaccuracy: Maps used by this system may be inaccurate because of changes in roads, traffic controls or driving conditions. Always use good judgment and common sense when following the suggested routes. Navigation Features: Any navigation features included in the system are intended to provide turn by turn instructions to get you to a desired destination. Please make certain all persons using this system carefully read and follow instructions and safety information fully. Emergency Services: Do not rely on any navigation features included in the system to route you to emergency services. Ask local authorities or an emergency services operator for these locations. Not all emergency services such as police, fire stations, hospitals and clinics are likely to be contained in the map database for such navigation features. Distraction Hazard: Any navigation features may require manual (non-verbal) setup. Attempting to perform such set-up or insert data while driving can seriously distract your attention and could cause an accident or other serious consequences. Stop the vehicle in a safe and legal manner before attempting these operations. TeleNav Software End User License Agreement Please read these terms and conditions carefully before you use the TeleNav Software. Your use of the TeleNav Software indicates that you accept these terms and conditions. If you do not accept these terms and conditions, do not break the seal of the package, launch, or otherwise use the TeleNav Software. Let Your Judgment Prevail: Any navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Any such feature is not a substitute for your personal judgment. Any route suggestions made by this system should never replace any local traffic regulations or your personal judgment or knowledge of safe driving practices. TeleNav may revise this Agreement and the privacy policy at any time, with or without notice to you. You agree to visit http://www.telenav.com from time to time to review the then current version of this Agreement and of the privacy policy. 1. Safe and Lawful Use Route Safety: Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. The driver is ultimately responsible for the safe operation of the vehicle and therefore, must evaluate whether it is safe to follow the suggested directions. You acknowledge that devoting attention to the TeleNav Software may pose a risk of injury or death to you and others in situations that otherwise require your undivided attention, and you therefore agree to comply with the following when using the TeleNav Software: (a) observe all traffic laws and otherwise drive safely; (b) use your own personal judgment while driving. If you feel that a route suggested by the TeleNav Software instructs you to perform an unsafe or illegal maneuver, 280 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Appendices places you in an unsafe situation, or directs you into an area that you consider to be unsafe, do not follow such instructions; (c) do not input destinations, or otherwise manipulate the TeleNav Software, unless your vehicle is stationary and parked; (d) do not use the TeleNav Software for any illegal, unauthorized, unintended, unsafe, hazardous, or unlawful purposes, or in any manner inconsistent with this Agreement; (e) arrange all GPS and wireless devices and cables necessary for use of the TeleNav Software in a secure manner in your vehicle so that they will not interfere with your driving and will not prevent the operation of any safety device (such as an airbag). any termination or expiration of this Agreement. You agree that you will use the TeleNav Software only for your personal business or leisure purposes, and not to provide commercial navigation services to other parties. 3.1 License Limitations You agree not to do any of the following: (a) reverse engineer, decompile, disassemble, translate, modify, alter or otherwise change the TeleNav Software or any part thereof; (b) attempt to derive the source code, audio library or structure of the TeleNav Software without the prior express written consent of TeleNav; (c) remove from the TeleNav Software, or alter, any of TeleNav's or its suppliers' trademarks, trade names, logos, patent or copyright notices, or other notices or markings; (d) distribute, sublicense or otherwise transfer the TeleNav Software to others, except as part of your permanent transfer of the TeleNav Software; or (e) use the TeleNav Software in any manner that (i) infringes the intellectual property or proprietary rights, rights of publicity or privacy or other rights of any party, (ii) violates any law, statute, ordinance or regulation, including but not limited to laws and regulations related to spamming, privacy, consumer and child protection, obscenity or defamation, or (iii) is harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable; and (f) lease, rent out, or otherwise permit unauthorized access by third parties to the TeleNav Software without advanced written permission of TeleNav. You agree to indemnify and hold TeleNav harmless against all claims resulting from any dangerous or otherwise inappropriate use of the TeleNav Software in any moving vehicle, including as a result of your failure to comply with the directions above. 2. Account Information You agree: (a) when registering the TeleNav Software, to provide TeleNav with true, accurate, current, and complete information about yourself, and (b) to inform TeleNav promptly of any changes to such information, and to keep it true, accurate, current and complete. 3. Software License Subject to your compliance with the terms of this Agreement, TeleNav hereby grants to you a personal, non-exclusive, non-transferable license (except as expressly permitted below in connection with your permanent transfer of the TeleNav Software license), without the right to sublicense, to use the TeleNav Software (in object code form only) in order to access and use the TeleNav Software. This license shall terminate upon 281 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Appendices 4. Disclaimers 5. Limitation of Liability To the fullest extent permissible pursuant to applicable law, in no event will TeleNav, its licensors and suppliers, or agents or employees of any of the foregoing, be liable for any decision made or action taken by you or anyone else in reliance on the information provided by the TeleNav Software. TeleNav also does not warrant the accuracy of the map or other data used for the TeleNav Software. Such data may not always reflect reality due to, among other things, road closures, construction, weather, new roads and other changing conditions. You are responsible for the entire risk arising out of your use of the TeleNav Software. For example but without limitation, you agree not to rely on the TeleNav Software for critical navigation in areas where the well-being or survival of you or others is dependent on the accuracy of navigation, as the maps or functionality of the TeleNav Software are not intended to support such high risk applications, especially in more remote geographical areas. TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL TELENAV OR ITS LICENSORS AND SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING IN EACH CASE, BUT NOT LIMITED TO, DAMAGES FOR THE INABILITY TO USE THE EQUIPMENT OR ACCESS DATA, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION OR THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE TELENAV SOFTWARE, EVEN IF TELENAV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF TELENAV AND OF ALL OF TELENAV'S SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE TELENAV SOFTWARE. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. TELENAV EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES IN CONNECTION WITH THE TELENAV SOFTWARE, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES WHICH MAY ARISE FROM COURSE OF DEALING, CUSTOM OR TRADE AND INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH RESPECT TO THE TELENAV SOFTWARE. Certain jurisdictions do not permit the disclaimer of certain warranties, so this limitation may not apply to you. 6. Arbitration and Governing Law You agree that any dispute, claim or controversy arising out of or relating to this Agreement or the TeleNav Software shall be settled by independent arbitration involving a neutral arbitrator and administered by the American Arbitration Association in the County of Santa Clara, California. The arbitrator shall apply the 282 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Appendices 8. Miscellaneous Commercial Arbitration Rules of the American Arbitration Association, and the judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction. Note that there is no judge or jury in an arbitration proceeding and the decision of the arbitrator shall be binding upon both parties. You expressly agree to waive your right to a jury trial. 8.1 This Agreement constitutes the entire agreement between TeleNav and you with respect to the subject matter hereof. 8.2 This Agreement and performance hereunder will be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflict of laws provisions. To the extent judicial action is necessary in connection with the binding arbitration, both TeleNav and you agree to submit to the exclusive jurisdiction of the courts of the County of Santa Clara, California. The United Nations Convention on Contracts for the International Sale of Goods shall not apply. Except for the limited licenses expressly granted in this Agreement, TeleNav retains all right, title and interest in and to the TeleNav Software, including without limitation all related intellectual property rights. No licenses or other rights which are not expressly granted in this Agreement are intended to, or shall be, granted or conferred by implication, statute, inducement, estoppel or otherwise, and TeleNav and its suppliers and licensors hereby reserve all of their respective rights other than the licenses explicitly granted in this Agreement 7. Assignment 8.3 You may not resell, assign, or transfer this Agreement or any of your rights or obligations, except in totality, in connection with your permanent transfer of the TeleNav Software, and expressly conditioned upon the new user of the TeleNav Software agreeing to be bound by the terms and conditions of this Agreement. Any such sale, assignment or transfer that is not expressly permitted under this paragraph will result in immediate termination of this Agreement, without liability to TeleNav, in which case you and all other parties shall immediately cease all use of the TeleNav Software. Notwithstanding the foregoing, TeleNav may assign this Agreement to any other party at any time without notice, provided the assignee remains bound by this Agreement. By using the TeleNav Software, you consent to receive from TeleNav all communications, including notices, agreements, legally required disclosures or other information in connection with the TeleNav Software (collectively, "Notices") electronically. TeleNav may provide such Notices by posting them on TeleNav's Website or by downloading such Notices to your wireless device. If you desire to withdraw your consent to receive Notices electronically, you must discontinue your use of the TeleNav Software. 8.4 TeleNav's or your failure to require performance of any provision shall not affect that party's right to require performance at any time thereafter, nor shall a waiver of any breach or default of this Agreement constitute a waiver of any subsequent breach or default or a waiver of the provision itself. 283 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Appendices 8.5 installed, copied, or used the Data, you must contact your retailer or NAVTEQ North America, LLC ("NT") within thirty (30) days of purchase for a refund of your purchase price. To contact NT, please visit www.navteq.com. If any provision herein is held unenforceable, then such provision will be modified to reflect the intention of the parties, and the remaining provisions of this Agreement will remain in full force and effect The Data is provided for your personal, internal use only and may not be resold. It is protected by copyright, and is subject to the following terms (this "End User License Agreement") and conditions which are agreed to by you, on the one hand, and NAVTEQ North America, LLC ("NT") and its licensors (including their licensors and suppliers) on the other hand. 8.6 The headings in this Agreement are for convenience of reference only, will not be deemed to be a part of this Agreement, and will not be referred to in connection with the construction or interpretation of this Agreement. As used in this Agreement, the words "include" and "including" and variations thereof, will not be deemed to be terms of limitation, but rather will be deemed to be followed by the words "without limitation". The Data for areas of Canada includes information taken with permission from Canadian authorities, including: © Her Majesty the Queen in Right of Canada, © Queen's Printer for Ontario, © Canada Post Corporation, GeoBase®. 9. Other Vendors Terms and Conditions NT holds a nonexclusive license from the United States Postal Service ® to publish and sell ZIP+4 ® information. The TeleNav Software utilizes map and other data licensed to TeleNav by third party vendors for the benefit of you and other end users. This Agreement includes end-user terms applicable to these companies (included at the end of this Agreement), and thus your use of the TeleNav Software is also subject to such terms. You agree to comply with the following additional terms and conditions, which are applicable to TeleNav's third party vendor licensors: © United States Postal Service ® 2009. Prices are not established, controlled or approved by the United States Postal Service ® The following trademarks and registrations are owned by the USPS: United States Postal Service, USPS, and ZIP+4. The Data for Mexico includes certain Data from Instituto Nacional de Estadística y Geografía. NavTeq End User License Agreement TERMS AND CONDITIONS END USER TERMS License Limitations on Use: You agree that your license to use this Data is limited to and conditioned on use for solely personal, noncommercial purposes, and not for service bureau, timesharing or other similar purposes. Except as otherwise set forth herein, you agree not to otherwise The content provided ("Data") is licensed, not sold. By opening this package, or installing, copying, or otherwise using the Data, you agree to be bound by the terms of this agreement. If you do not agree to the terms of this agreement, you are not permitted to install, copy, use, resell or transfer the Data. If you wish to reject the terms of this agreement, and have not 284 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Appendices reproduce, copy, modify, decompile, disassemble or reverse engineer any portion of this Data, and may not transfer or distribute it in any form, for any purpose, except to the extent permitted by mandatory laws. WARNING This Data may contain inaccurate or incomplete information due to the passage of time, changing circumstances, sources used and the nature of collecting comprehensive geographic Data, any of which may lead to incorrect results. License Limitations on Transfer: Your limited license does not allow transfer or resale of the Data, except on the condition that you may transfer the Data and all accompanying materials on a permanent basis if: (a) you retain no copies of the Data; (b) the recipient agrees to the terms of this End User License Agreement; and (c) you transfer the Data in the exact same form as you purchased it by physically transferring the original media (e.g., the CD-ROM or DVD you purchased), all original packaging, all Manuals and other documentation. Specifically, Multi-disc sets may only be transferred or sold as a complete set as provided to you and not as a subset thereof. No Warranty: This Data is provided to you "as is" , and you agree to use it at your own risk. NT and its licensors (and their licensors and suppliers) make no guarantees, representations or warranties of any kind, express or implied, arising by law or otherwise, including but not limited to, content, quality, accuracy, completeness, effectiveness, reliability, fitness for a particular purpose, usefulness, use or results to be obtained from this Data, or that the Data or server will be uninterrupted or error free. Disclaimer of Warranty: NT AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Some States, Territories and Countries do not allow certain warranty exclusions, so to that extent the above exclusion may not apply to you. Additional License Limitations: Except where you have been specifically licensed to do so by NT in a separate written agreement, and without limiting the preceding paragraph, your license is conditioned on use of the Data as prescribed in this agreement, and you may not (a) use this Data with any products, systems, or applications installed or otherwise connected to or in communication with vehicles capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet management or similar applications; or (b) with, or in communication with, including without limitation, cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs. Disclaimer of Liability: NT AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) SHALL NOT BE LIABLE TO YOU IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THIS DATA; OR FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS 285 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Appendices OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS DATA, ANY DEFECT IN THIS DATA, OR THE BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF NT OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States, Territories and Countries do not allow certain liability exclusions or damages limitations, so to that extent the above may not apply to you. Severability: You and NT agree that if any portion of this agreement is found illegal or unenforceable, that portion shall be severed and the remainder of the Agreement shall be given full force and effect. Governing Law: The above terms and conditions shall be governed by the laws of the State of Illinois, without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded. You agree to submit to the personal jurisdiction of the State of Illinois for any and all disputes, claims and actions arising from or in connection with the Data provided to you hereunder. Export Control: You agree not to export from anywhere any part of the Data or any direct product thereof except in compliance with, and with all licenses and approvals required under, applicable export laws, rules and regulations, including but not limited to the laws, rules and regulations administered by the Office of Foreign Assets Control of the U.S. Department of Commerce and the Bureau of Industry and Security of the U.S. Department of Commerce. To the extent that any such export laws, rules or regulations prohibit NT from complying with any of its obligations hereunder to deliver or distribute Data, such failure shall be excused and shall not constitute a breach of this Agreement. Government End Users: If the Data is being acquired by or on behalf of the United States government or any other entity seeking or applying rights similar to those customarily claimed by the United States government, this Data is a "commercial term" as that term is defined at 48 C.F.R. ("FAR") 2.101, is licensed in accordance with this End User License Agreement, and each copy of Data delivered or otherwise furnished shall be marked and embedded as appropriate with the following "Notice of Use", and be treated in accordance with such Notice: NOTICE OF USE Entire Agreement: These terms and conditions constitute the entire agreement between NT (and its licensors, including their licensors and suppliers) and you pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter. CONTRACTOR (MANUFACTURER/SUPPLIER) NAME: NAVTEQ CONTRACTOR (MANUFACTURER/SUPPLIER) ADDRESS: 425 West Randolph Street, Chicago, IL 60606. 286 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Appendices This Data is a commercial item as defined in FAR 2.101 The software from Gracenote (the "Gracenote Software") enables this device to do disc and music file identification and obtain music-related information, including name, artist, track, and title information ("Gracenote Data") from online servers ("Gracenote Servers"), and to perform other functions. You may use Gracenote Data only by means of the intended End User functions of this device. and is subject to the End User License Agreement under which this Data was provided. © 2011 NAVTEQ. All rights reserved. If the Contracting Officer, federal government agency, or any federal official refuses to use the legend provided herein, the Contracting Officer, federal government agency, or any federal official must notify NAVTEQ prior to seeking additional or alternative rights in the Data. This device may contain content belonging to Gracenote's providers. If so, all of the restrictions set forth herein with respect to Gracenote Data shall also apply to such content and such content providers shall be entitled to all of the benefits and protections set forth herein that are available to Gracenote. Wi-Fi hotspot data provided by JiWire, © 2013 JiWire. Gracenote® Copyright You agree that you will use the content from Gracenote ("Gracenote Content") , Gracenote Data, the Gracenote Software, and Gracenote Servers for your own personal, non-commercial use only. You agree not to assign, copy, transfer or transmit the Gracenote Content, Gracenote Software or any Gracenote Data (except in a Tag associated with a music file) to any third party. YOU AGREE NOT TO USE OR EXPLOIT GRACENOTE CONTENT, GRACENOTE DATA, THE GRACENOTE SOFTWARE, OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN. CD and music-related data from Gracenote, Inc., copyright© 2000-2007 Gracenote. Gracenote Software, copyright © 2000-2007 Gracenote. This product and service may practice one or more of the following U.S. Patents #5,987,525, #6,061,680, #6,154,773, #6,161,132, #6,230,192, #6,230,207, #6.240,459, #6,330,593 and other patents issued or pending. Some services supplied under license from Open Globe, Inc. for U.S. Patent: #6,304,523. Gracenote and CDDB are registered trademarks of Gracenote. The Gracenote logo and logotype, and the "Powered by Gracenote™" logo are trademarks of Gracenote. You agree that your non-exclusive licenses to use the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers will terminate if you violate these restrictions. If your licenses terminate, you agree to cease any and all use of the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers. Gracenote, respectively, reserve all rights in Gracenote Data, the Gracenote Software, and the Gracenote Servers and Gracenote Content, including all ownership rights. Under no circumstances will either Gracenote Gracenote® End User License Agreement (EULA) This device contains software from Gracenote, Inc. of 2000 Powell Street Emeryville, California 94608 ("Gracenote"). 287 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Appendices become liable for any payment to you for any information that you provide, including any copyrighted material or music file information. You agree that Gracenote may enforce its respective rights, collectively or separately, under this agreement against you, directly in each company's own name. WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER. 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NO WARRANTY IS MADE THAT EITHER GRACENOTE CONTENT OR THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS ARE ERROR-FREE OR THAT THE FUNCTIONING OF THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS WILL BE UNINTERRUPTED. GRACENOTE IS NOT OBLIGATED TO PROVIDE YOU WITH ANY ENHANCED OR ADDITIONAL DATA TYPES THAT GRACENOTE MAY CHOOSE TO PROVIDE IN THE FUTURE AND IS FREE TO DISCONTINUE ITS ONLINE SERVICES AT ANY TIME. GRACENOTE DISCLAIM ALL FCC ID: KMHSYNCG2 IC: 1422A-SYNCG2 This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. WARNING Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC" before the radio certification number only signifies that Industry Canada technical specifications were met. The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 288 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Index A Audio Input Jack...........................................225 Audio System................................................203 General Information.........................................203 A/C Audio Troubleshooting...............................227 Audio unit - Vehicles With: AM/FM/CD/ Digital Audio Broadcast (DAB) Radio/ SYNC.............................................................204 See: Climate Control...........................................76 About This Manual...........................................7 Protecting the Environment................................7 ABS Alternative Frequencies..................................208 Automatic Volume Control...........................208 Autostore Control..............................................207 News Broadcasts..............................................208 Radio Button.......................................................206 Regional Mode...................................................209 Sound Button.....................................................206 Station Preset Buttons....................................207 Station Tuning Control.....................................207 Traffic Information Control............................207 See: Brakes............................................................119 ABS driving hints See: Hints on Driving With Anti-Lock Brakes.................................................................119 Accessories See: Replacement Parts Recommendation............................................10 Active City Stop..............................................131 Principle of Operation........................................131 Switching the System Off and On................132 Audio unit - Vehicles With: AM/FM/ Digital Audio Broadcast (DAB) Radio...............................................................215 Adjusting the Steering Wheel....................42 Air Conditioning See: Climate Control...........................................76 Alternative Frequencies...................................219 Bluetooth Audio Streaming...........................222 Declaration of Conformity..............................223 iPod..........................................................................222 Making and Receiving Calls............................221 News Broadcasts................................................218 Phone......................................................................219 Phone Menu Options.........................................221 Radio Button.........................................................217 Regional Mode.....................................................219 Set Button..............................................................217 Station Preset Buttons......................................217 Station Tuning Control......................................217 Traffic Information Control.............................218 USB..........................................................................222 Air Vents.............................................................76 Center Air Vents....................................................76 Side Air Vents.........................................................77 Alarm See: Anti-Theft Alarm........................................39 Anti-Theft Alarm............................................39 Alarm System........................................................39 Arming the Alarm..................................................41 Disarming the Alarm............................................41 Full Guard and Reduced...................................40 Triggering the Alarm...........................................40 Appendices.....................................................273 At a Glance........................................................12 Audible Warnings and Indicators Automatic Transmission..........................64 Automatic Transmission Warning Chime..................................................................65 Headlamps On Warning Chime......................65 Key in Ignition Warning Chime........................64 Parking Brake On Warning Chime.................65 Audible Warnings and Indicators Manual Transmission................................65 Headlamps On Warning Chime......................65 Key in Ignition Warning Chime........................65 Parking Brake On Warning Chime.................65 Audio Control...................................................42 Type 1........................................................................43 Type 2.......................................................................43 289 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Index Audio unit - Vehicles With: Digital Audio Broadcast (DAB) Radio/Navigation System/SYNC...........................................209 Breaking-In.....................................................140 Brakes and Clutch..............................................140 Engine.....................................................................140 Tires.........................................................................140 Alternative Frequencies...................................214 Automatic Volume Control.............................213 Autostore Control...............................................212 Digital Signal Processing.................................213 News Broadcasts................................................214 Radio Button..........................................................211 Regional Mode.....................................................214 Sound Button........................................................211 Station Preset Buttons.....................................212 Station Tuning Control......................................212 Traffic Information Control..............................212 Bulb Specification Chart............................174 C Capacities and Specifications................199 Cargo Nets.......................................................134 Installing the Net................................................134 Removing the Net...............................................135 Car Wash See: Cleaning the Exterior...............................182 Autolamps........................................................49 Automatic Climate Control........................79 Catalytic Converter......................................109 Mono Mode............................................................80 Switching Mono Mode Back On.....................80 Switching Mono Mode Off...............................80 Temperature Control..........................................80 Center Console...............................................98 Changing a Bulb............................................170 Driving with a Catalytic Converter...............109 Central High Mounted Brake Lamp..............173 Front Fog Lamps.................................................172 Headlamp...............................................................171 Interior Lamps......................................................173 License Plate Lamp............................................173 Rear Lamps...........................................................173 Side Direction Indicator.....................................172 Automatic Transmission.............................115 Emergency Park Position Release Lever.....................................................................117 Hints on Driving with an Automatic Transmission....................................................116 Selector Lever Positions....................................115 Sport Mode and Manual Shifting..................116 Changing a Fuse...........................................156 Fuses.......................................................................156 Auto-Start-Stop...........................................105 Changing a Road Wheel............................192 To Re-Start the Engine.....................................105 To Stop the Engine............................................105 Using Auto-Start-Stop.....................................105 Installing a Road Wheel...................................196 Jacking and Lifting Points................................193 Lowering the Spare Wheel.............................195 Lug Nuts.................................................................192 Removing a Road Wheel.................................195 Removing the Wheel Trim..............................195 Stowing the Flat Tire.........................................197 Vehicle Jack...........................................................193 Vehicles with a Spare Wheel..........................192 Autowipers.......................................................45 Auxiliary Heater..............................................83 Fuel Operated Heater........................................86 Fuel Operated Parking Heater.........................83 Auxiliary Power Points..................................97 12 Volt DC Power Point.......................................97 Location...................................................................97 Changing the 12V Battery..........................168 Changing the Wiper Blades......................169 B Changing the Front Wiper Blades................170 Rear Window Wiper Blade..............................170 Setting the Front Wipers in the Service Position.............................................................169 Bonnet Lock See: Opening and Closing the Hood...........158 Brake and Clutch Fluid Check.................168 Brakes................................................................119 Checking the Wiper Blades......................169 Child Safety.......................................................18 Child Safety Locks..........................................25 General Information...........................................119 Left-Hand Side......................................................25 Right-Hand Side...................................................25 290 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Index E Child Seat Positioning...................................22 Cigar Lighter.....................................................97 Cleaning the Alloy Wheels........................183 Cleaning the Exterior...................................182 Economical Driving......................................140 Accessories............................................................141 Anticipation..........................................................140 Efficient Speed.....................................................141 Electrical Systems...............................................141 Gear Shifting........................................................140 Tire Pressures......................................................140 Body Paintwork Preservation.........................182 Cleaning the Chrome Trim..............................182 Cleaning the Headlamps.................................182 Cleaning the Rear Window.............................182 Cleaning the Interior....................................182 Instrument Cluster Screens, LCD Screens and Radio Screens........................................183 Rear Windows......................................................183 Safety Belts...........................................................182 Electromagnetic compatibility...............273 End User License Agreement..................274 Climate Control...............................................76 Engine Block Heater....................................103 SYNC® End User License Agreement (EULA)...............................................................274 Principle of Operation.........................................76 Using the Engine Block Heater......................104 Clock...................................................................70 Engine Coolant Check.................................167 Type 1........................................................................70 Type 2.......................................................................70 Adding Engine Coolant.....................................167 Engine Immobilizer Cold Weather Precautions.........................141 Coolant Check See: Passive Anti-Theft System.....................39 Engine Oil Check..........................................166 See: Engine Coolant Check.............................167 Adding Engine Oil................................................167 Cornering Lamps............................................52 Cruise Control..................................................44 Engine Oil Dipstick - 1.0L EcoBoost™..................................................166 Engine Oil Dipstick - 1.6L Duratorq-TDCi (DV) Diesel..................................................166 Engine Oil Dipstick - 1.6L EcoBoost™..................................................166 Event Data Recording Principle of Operation.......................................129 Cruise control See: Using Cruise Control................................129 Cup Holders.....................................................98 D See: Data Recording..............................................9 Exterior Mirrors.................................................57 Data Recording..................................................9 Daytime Running Lamps..............................51 Diesel Particulate Filter..............................102 Fold Away Exterior Mirrors................................58 Power Exterior Mirrors.........................................57 F Regeneration........................................................102 Digital Radio..................................................224 Direction Indicators.......................................53 DPF Fastening the Safety Belts..........................26 Using Safety Belts During Pregnancy...........27 See: Diesel Particulate Filter..........................102 First Aid Kit......................................................143 Flat Tire Inflation Driver Airbag.....................................................29 Driving Aids.....................................................130 Driving Hints...................................................140 Driving Through Water.................................141 DRL See: Temporary Mobility Kit...........................184 Floor Mats.........................................................141 Fog Lamps - Front See: Front Fog Lamps.........................................51 See: Daytime Running Lamps..........................51 Fog Lamps - Rear See: Rear Fog Lamps...........................................51 Folding Tray......................................................98 Front Exterior Overview.................................12 Front Fog Lamps.............................................51 291 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Index Fuel and Refueling.......................................107 Fuel Burning Heater See: Auxiliary Heater...........................................83 General Information on Radio Frequencies...................................................32 Global Opening and Closing......................57 Fuel Consumption Figures - 1.0L EcoBoost (74kW/100PS)........................112 Global Closing........................................................57 Global Opening.....................................................57 Fuel Consumption Figures...............................112 H Fuel Consumption Figures - 1.6L Duratorq-TDCi (55kW/75PS)/1.6L Duratorq-TDCi (70kW/95PS) (TZ)..................................................................113 Handbrake See: Parking Brake..............................................119 Hazard Warning Flashers...........................143 Headlamp Exit Delay....................................50 Headlamp Leveling.........................................51 Head Restraints..............................................88 Fuel Consumption Figures...............................113 Fuel Consumption Figures - 1.6L Duratorq-TDCi (70kW/95PS) (TZ), Trend ECOlite...............................................114 Fuel Consumption Figures...............................114 Adjusting the Head Restraints........................88 Removing the Head Restraints.......................89 Fuel Consumption Figures - 1.6L Duratorq-TDCi (85kW/115PS)..............114 Fuel Consumption Figures...............................114 Heated Seats...................................................95 Heated Windows and Mirrors....................82 Fuel Consumption Figures - 1.6L EcoBoost (110kW/150PS) Sigma..............................................................113 Heated Exterior Mirrors......................................83 Heated Rear Window.........................................83 Heated Windshield..............................................83 Heating Fuel Consumption Figures...............................113 Fuel Consumption..........................................111 See: Climate Control...........................................76 Calculating Fuel Economy................................112 Filling the Fuel Tank............................................112 Hill Start Assist - Automatic Transmission...............................................120 Fuel Quality - Diesel....................................108 Using Hill Start Assist.......................................120 Long-Term Storage...........................................108 Hill Start Assist - Manual Transmission...............................................120 Fuel Quality - Gasoline..............................108 Fuel Shutoff....................................................143 Long-Term Storage...........................................108 Switching the System On and Off.................121 Using Hill Start Assist.........................................121 Ignition Switch.....................................................143 Keyless Starting...................................................143 Hints on Controlling the Interior Climate...........................................................80 Fuse Box Locations......................................146 Cooling the Interior Quickly...............................81 General Hints........................................................80 Heating the Interior Quickly...............................81 Maximum Cooling Performance in Instrument Panel or Instrument Panel and Footwell Positions..................................81 Recommended Settings for Cooling ............81 Recommended Settings for Heating.............81 Side Window Defogging in Cold Weather...............................................................81 Vehicle Stationary for Extended Periods During Extreme High Ambient Temperatures....................................................81 Engine Compartment Fuse Box....................146 Luggage Compartment Fuse Box................146 Passenger Compartment Fuse Box............146 Fuses.................................................................146 Fuse Specification Chart............................147 Engine Compartment Fuse Box....................147 Load Compartment Fuse Box........................153 Passenger Compartment Fuse Box..............151 G Gauges................................................................61 Hints on Driving With Anti-Lock Brakes.............................................................119 Engine Coolant Temperature Gauge.............61 Fuel Gauge..............................................................62 Information Display..............................................61 292 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Index L Hood Lock See: Opening and Closing the Hood...........158 Lighting Control..............................................48 I Ignition Switch..............................................100 Information Display Control......................44 Information Displays....................................66 Headlamp Flasher...............................................49 High Beams............................................................49 Home Safe Lighting............................................49 Lighting Control Positions................................48 Parking Lamps......................................................48 General Information...........................................66 Lighting..............................................................48 Information Messages...................................71 Installing Child Seats.....................................18 General Information...........................................48 Load Carriers Attaching a Child Seat With a Support Leg..........................................................................21 Attaching a Child Seat With Top Tethers..................................................................21 Booster Seats.........................................................19 Child Seats for Different Mass Groups..........19 ISOFIX Anchor Points.........................................20 See: Roof Racks and Load Carriers..............135 Load Carrying.................................................133 General Information..........................................133 Locking and Unlocking.................................34 Automatic Locking..............................................36 Automatic Re-Locking.......................................36 Automatic Unlocking..........................................36 Configurable Unlocking......................................37 Double Locking.....................................................34 Locking.....................................................................34 Locking and Unlocking Confirmation...........34 Locking and Unlocking the Doors From Inside....................................................................35 Locking the Doors Individually With the Key.........................................................................35 One-Stage Unlocking.........................................36 Opening the Double Rear Doors.....................35 Opening the Sliding Door From Inside.........35 Rear Emergency Exit...........................................36 Two-Stage Unlocking.........................................36 Unlocking................................................................34 Zone Re-Locking...................................................37 Instrument Cluster..........................................61 Instrument Lighting Dimmer.....................50 Instrument Panel Overview - LHD............15 Instrument Panel Overview - RHD...........16 Interior Lamps - Vehicles With: Panoramic Roof Panel..............................54 Center Mounted Lamp.......................................54 Luggage Compartment Lamp........................54 Side Mounted Lamp...........................................54 Interior Lamps - Vehicles Without: Panoramic Roof Panel..............................53 Courtesy Lamp......................................................53 Luggage Compartment Lamp.........................53 Reading Lamps.....................................................53 Interior Mirror...................................................58 Auto-Dimming Mirror.........................................59 Locks...................................................................34 Luggage Anchor Points..............................133 Lug Nuts Introduction.........................................................7 J See: Changing a Road Wheel........................192 M Jump Starting the Vehicle.........................144 To Connect the Booster Cables....................144 To Start the Engine............................................144 Maintenance..................................................158 General Information..........................................158 Technical Specifications - 1.0L EcoBoost (74kW/100PS)................................................176 Technical Specifications - 1.6L Duratorq-TDCi (DV) Diesel........................178 Technical Specifications - 1.6L EcoBoost (110kW/150PS) - Sigma..............................179 K Keys and Remote Controls.........................32 293 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Index P Manual Climate Control...............................77 Manual Liftgate...............................................37 Opening and Closing the Liftgate...................37 Parking Aid......................................................124 Manual Seats..................................................89 Front and Rear Sensing System....................125 Rear Sensing System.........................................125 Adjusting the Height of the Driver Seat......................................................................90 Adjusting the Lumbar Support.......................90 Folding the Seatback.........................................90 Moving the Seat Backward and Forward..............................................................89 Recline Adjustment............................................90 Parking Aids....................................................124 Principle of Operation.......................................124 Parking Brake..................................................119 Passenger Airbag...........................................30 Switching the Passenger Airbag Off.............30 Switching the Passenger Airbag On...............31 Manual Transmission - 5-Speed Manual Transmission................................................115 Passive Anti-Theft System.........................39 Arming the Engine Immobilizer......................39 Coded Keys.............................................................39 Disarming the Engine Immobilizer................39 Principle of Operation........................................39 Selecting Reverse Gear......................................115 Manual Transmission - 6-Speed Manual Transmission................................................115 Selecting Reverse Gear......................................115 PATS Media Hub......................................................226 Message Center See: Passive Anti-Theft System.....................39 Personalized Settings...................................70 See: Information Displays.................................66 Measure Units........................................................70 Switching Chimes Off.........................................70 Mirrors See: Heated Windows and Mirrors................82 See: Windows and Mirrors................................55 Power Door Locks See: Locking and Unlocking.............................34 Mobile Communications Equipment......................................................10 Power Windows - Vehicles With: One-Touch Down Driver Window.........55 Accessory Delay....................................................55 One-Touch Down.................................................55 N Power Windows - Vehicles With: Rear Power Windows ..........................................55 Navigation......................................................264 Hazard Spot Warning.......................................272 Information..........................................................269 Loading Map Data.............................................264 Menu Structure...................................................265 Navigation Map Updates.................................272 Road Safety.........................................................264 Route Options.....................................................267 Setting a Route...................................................265 Setting Your Navigation Preferences.........269 Type Approvals...................................................272 Accessory Delay....................................................57 Bounce-Back.........................................................56 One-Touch Down.................................................56 One-Touch Up.......................................................56 Window Lock.........................................................56 R Rear Exterior Overview..................................13 Rear Fog Lamps...............................................51 Rear Passenger Climate Controls............82 Rear Seat Armrest.........................................96 Rear Seats..........................................................91 O Oil Check See: Engine Oil Check.......................................166 Vehicles With Five Seats....................................91 Vehicles With Seven Seats...............................93 Opening and Closing the Hood...............158 Rear Under Floor Storage..........................133 Closing the Hood................................................159 Opening the Hood..............................................158 Adjustable Load Floor.......................................134 Cargo Management System..........................134 Passenger Compartment Floor.....................133 Overhead Console.........................................98 294 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Index Rear View Camera........................................126 Snow Chains Switching the Rear View Camera Off.........128 Switching the Rear View Camera On..........127 Using the Display.................................................127 Vehicles with Parking Aid................................128 See: Using Snow Chains..................................188 Speed Control See: Cruise Control............................................129 Speed Limiter................................................130 Rear View Camera See: Rear View Camera....................................126 Principle of Operation.......................................130 Using the System...............................................130 Rear Window Wiper and Washers..........46 Stability Control............................................123 Rear Window Washer.........................................47 Rear Window Wiper............................................46 Principle of Operation.......................................123 Starter Switch Reduced Engine Performance................140 Refueling...........................................................110 See: Ignition Switch..........................................100 Starting a Diesel Engine.............................102 Filling a Fuel Container.......................................111 Cold or Hot Engine.............................................102 Failure to Start.....................................................102 Remote Control...............................................32 Starting a Gasoline Engine - Automatic Transmission................................................101 Changing the Remote Control Battery.........32 Reprogramming the Unlocking Function..............................................................32 Cold or Hot Engine..............................................101 Engine Idle Speed after Starting...................102 Flooded Engine...................................................102 Repairing Minor Paint Damage...............183 Replacement Parts Recommendation........................................10 Starting a Gasoline Engine - Manual Transmission................................................101 Collision Repairs....................................................10 Scheduled Maintenance and Mechanical Repairs.................................................................10 Warranty on Replacement Parts....................10 Cold or Hot Engine..............................................101 Engine Idle Speed after Starting...................101 Failure to Start......................................................101 Flooded Engine....................................................101 Replacing a Lost Key or Remote Control.............................................................33 Roadside Emergencies...............................143 Roof Racks and Load Carriers..................135 Starting and Stopping the Engine.........100 General Information.........................................100 Steering Wheel Lock...................................100 Steering Wheel................................................42 Storage Compartments..............................98 Sun Shades - Vehicles With: Panoramic Roof Panel.....................................................59 Maximum Load Weights..................................136 Running-In See: Breaking-In..................................................140 Running Out of Fuel....................................108 Refilling With a Portable Fuel Container..........................................................109 Bounce-Back.........................................................59 Opening and Closing the Sun Shade...........59 Sun Shade Relearning........................................59 S Supplementary Restraints System.........29 Principle of Operation........................................29 Safety Belt Height Adjustment.................27 Safety Belt Minder.........................................28 Switching Off the Engine..........................103 Turning the Safety Belt Minder Off................28 Symbols Glossary.............................................7 SYNC™ Applications and Services........................................................243 Vehicles With a Turbocharger.......................103 Safety Belts......................................................26 Safety Precautions.......................................107 Seats...................................................................88 Security..............................................................39 Side Airbags......................................................31 Side Curtain Airbags.......................................31 Sitting in the Correct Position...................88 In the Event of a Crash.....................................245 Switching Emergency Assistance On and Off......................................................................244 SYNC AppLink....................................................246 SYNC Emergency Assistance.......................244 295 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig Index SYNC™............................................................228 Trip Computer.................................................70 General Information.........................................228 Average Fuel...........................................................70 Digital Speedometer...........................................70 Distance to Empty...............................................70 Resetting the Trip Computer...........................70 Trip Odometer.......................................................70 SYNC™ Troubleshooting.........................256 T Tailgate U See: Manual Liftgate...........................................37 Technical Specifications Under Hood Overview - 1.0L EcoBoost (74kW/100PS), LHD................................160 Under Hood Overview - 1.0L EcoBoost (74kW/100PS), RHD.................................161 Under Hood Overview - 1.6L Duratorq-TDCi (DV) Diesel, LHD.........164 Under Hood Overview - 1.6L Duratorq-TDCi (DV) Diesel, RHD........165 Under Hood Overview - 1.6L EcoBoost (110kW/150PS) - Sigma, RHD..............163 Under Hood Overview - 1.6L EcoBoost™, LHD.................................................................162 Unique Driving Characteristics................105 USB Port.........................................................226 Using Cruise Control....................................129 See: Capacities and Specifications.............199 Temporary Mobility Kit...............................184 Checking the Tire Pressure..............................187 General Information..........................................184 Inflating the Tire..................................................185 Using the Kit.........................................................184 Tire Care..........................................................188 Tire Inflation When Punctured See: Temporary Mobility Kit...........................184 Tire Pressure Monitoring System...........189 Changing Tires With a Tire Pressure Monitoring System.......................................190 How Temperature Affects the Tire Pressures..........................................................189 Tire Pressure Monitoring System Reset Procedure..........................................................191 Understanding the Tire Pressure Monitoring System..............................................................190 Switching Cruise Control Off..........................129 Switching Cruise Control On..........................129 Using Snow Chains.....................................188 Tire Repair Kit Vehicles with Stability Control......................188 Using Stability Control................................123 See: Temporary Mobility Kit...........................184 Tires Switching the System Off and On Using the Information Display Controls....................123 Switching the System Off Using a Switch.................................................................123 See: Wheels and Tires......................................184 Towbar Dimensions...................................200 Towing Points.................................................137 Towing the Vehicle on Four Wheels Automatic Transmission.........................138 Using SYNC™ With Your Media Player............................................................250 Emergency Towing.............................................138 Accessing Your USB Song Library...............255 Bluetooth Devices and System Settings............................................................256 Connecting Your Media Player to the USB Port....................................................................250 Media Menu Features......................................254 Media Voice Commands..................................251 What's Playing?..................................................251 Towing the Vehicle on Four Wheels Manual Transmission...............................139 Towing...............................................................137 Traction Control.............................................122 Principle of Operation.......................................122 Trailer Sway Control.....................................137 Transmission...................................................115 Transmission See: Transmission...............................................115 Transporting the Vehicle............................138 296 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl Index W Using SYNC™ With Your Phone............232 Accessing Features Through the Cell Phone Menu..................................................................237 Accessing Your Cell Phone Settings...........239 Bluetooth Devices..............................................241 Cell Phone Options During an Active Call.....................................................................235 Cell Phone Voice Commands.......................233 Making a Call.......................................................234 Pairing a Cell Phone For the First Time...................................................................232 Pairing Subsequent Cell Phones..................232 Receiving a Call..................................................235 Text Messaging...................................................238 Warning Lamps and Indicators.................62 Anti-Lock Braking System Warning Lamp....................................................................62 Battery Warning Lamp.......................................62 Brake System Warning Lamp..........................62 Cruise Control Indicator.....................................62 Direction Indicator................................................62 Engine Oil Warning Lamp.................................63 Engine Warning Lamps......................................63 Fasten Safety Belt Warning Lamp.................63 Front Airbag Warning Lamp.............................63 Front Fog Lamps Indicator...............................63 Frost warning lamp.............................................63 Glow Plug Indicator.............................................64 Headlamp and Parking Lamp Indicator..............................................................64 High Beam Indicator...........................................64 Information Indicator..........................................64 Low Fuel Level Warning Lamp........................64 Rear Fog Lamps Indicator................................64 Shift Indicator........................................................64 Stability Control Off Indicator.........................64 Stability Control Warning Lamp.....................64 Start-Stop Indicator...........................................64 Using Traction Control................................122 Switching the System Off and On Using the Information Display Controls.....................122 Switching the System Off Using a Switch.................................................................122 Using Voice Recognition...........................229 Helpful Hints........................................................229 Initiating a Voice Session................................230 System Interaction and Feedback..............230 Using Winter Tires........................................188 V Warning Triangle...........................................143 Washer Fluid Check.....................................168 Washers Vehicle Care....................................................182 Vehicle Dimensions - Long Wheelbase...................................................199 See: Cleaning the Exterior...............................182 See: Wipers and Washers.................................45 Vehicle Dimensions...........................................199 Vehicle Dimensions - Short Wheelbase...................................................199 Wheel Nuts See: Changing a Road Wheel........................192 Vehicle Dimensions...........................................199 Wheels and Tires..........................................184 Vehicle Identification Number................202 Vehicle Identification Plate.......................201 Vehicle Interior Overview..............................14 Ventilation General Information..........................................184 Technical Specifications - Long Wheelbase.......................................................198 Technical Specifications - Short Wheelbase.......................................................197 See: Climate Control...........................................76 Vents Windows and Mirrors....................................55 Windshield Washers.....................................46 Windshield Wipers.........................................45 See: Air Vents.........................................................76 VIN See: Vehicle Identification Number............202 Intermittent Wipe.................................................45 Speed Dependent Wipers................................45 Voice Control...................................................44 Winter Tires See: Using Winter Tires....................................188 Wipers and Washers.....................................45 297 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig 298 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl CG3588en